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Client Manager, Account Development

NielsenIQ
Full-time
Remote
Worldwide
πŸ’Ό Account Management

πŸ“Œ Core Information

πŸ”Ή Job Title: Client Manager, Account Development

πŸ”Ή Company: NielsenIQ

πŸ”Ή Location: Remote, Cincinnati, OH, United States

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Sales & Business Development

πŸ”Ή Date Posted: April 18, 2025

πŸ”Ή Experience Level: 5-8 years

πŸ”Ή Remote Status: Remote OK (with ability to travel to Cincinnati, OH)

πŸš€ Job Overview

Key aspects of this role include:

  • Executing commercial strategy and sales of NielsenIQ’s solutions
  • Ensuring overall client health and success
  • Developing commercial elements of joint business plan and account plan
  • Building meaningful client relationships with stakeholders and teams
  • Representing NielsenIQ externally and internally

ASSUMPTION: This role requires a proactive, deadline-driven individual who thrives in a dynamic environment and is passionate about driving value for clients.

πŸ“‹ Key Responsibilities

βœ… Execute commercial strategy and sales of NielsenIQ’s solutions

βœ… Develop commercial elements of joint business plan and account plan

βœ… Empathize with and anticipate clients’ needs, providing solutions and representing the voice of the customer internally

βœ… Build meaningful client relationships with stakeholders and teams

βœ… Represent NielsenIQ externally and internally

βœ… Work collaboratively with other product sales leads and cross-functional partners

ASSUMPTION: This role requires strong communication, active listening, and time management skills, as well as the ability to recognize challenges and implement solutions.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., Business, Marketing, or a related discipline)

Experience: 5-8 years in a relevant industry (CPG, consulting, sales)

Required Skills:

  • Proficient in Microsoft Office software
  • Familiarity with NielsenIQ tools, applications, and platforms (a plus)
  • Collaborative team player with high standards
  • Experienced in managing complex client relationships and resolving client issues

Preferred Skills:

  • CPG industry experience
  • Ability to travel to Cincinnati, OH for onsite client meetings

ASSUMPTION: Candidates should have a proven ability to synthesize multiple data sources into cohesive analyses that drive outcomes and value for clients, as well as experience in working with complex client relationships and client issue resolution.

πŸ’° Compensation & Benefits

Salary Range: $74,900.00 - $85,995.00 (anticipated base compensation)

Benefits:

  • Comprehensive healthcare plan (medical, Rx, dental, and vision)
  • Flexible spending accounts and a Health Savings Account (including company contributions)
  • Life and AD&D insurance
  • 401(k) retirement plan including company matching contributions
  • Disability insurance
  • Tuition Reimbursement
  • Discretionary paid time off program and 11 paid holidays
  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range provided is an estimate based on the information given in the job listing. Actual salaries may vary depending on the candidate's experience, qualifications, skills, and location.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: NielsenIQ is a leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NielsenIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.

Company Size: NielsenIQ has 10,001+ employees globally, with a presence in over 100 markets covering more than 90% of the world's population.

Founded: NielsenIQ was founded in 1923 and is headquartered in Chicago, Illinois, with additional locations in New York, London, Paris, Algiers, Mexico City, and Kuala Lumpur.

Company Description:

  • NielsenIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
  • The company combines advanced analytics, state-of-the-art platforms, and a holistic retail read to provide the Full Viewβ„’ of consumer behavior.
  • NielsenIQ is an Advent International portfolio company and operates in over 100 markets, covering more than 90% of the world's population.

Company Specialties:

  • Omnichannel
  • Ecommerce
  • FMCG data
  • CPG data
  • Data analytics
  • SaaS
  • Digital shelf
  • E-commerce
  • Analytics
  • Data
  • CPG
  • Eretail media
  • Amazon S&S
  • Location-based analytics
  • And all location data

Company Website: NielsenIQ for Digital Commerce

ASSUMPTION: NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets they measure within their own workforce. They exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of their workforce, measurement, and products.

πŸ“Š Role Analysis

Career Level: Mid-level to senior-level role, depending on experience and performance

Reporting Structure: This role reports directly to the Senior Director of Client Development

Work Arrangement: Remote with the ability to travel to Cincinnati, OH for onsite client meetings

Growth Opportunities:

  • Potential career progression into senior-level or management roles within the Client Development team
  • Opportunities to work on high-impact projects and collaborate with cross-functional teams
  • Access to professional development resources, such as LinkedIn Learning and tuition reimbursement

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to make a meaningful impact on the company's success and develop their skills and career.

🌍 Location & Work Environment

Office Type: Remote with occasional travel to Cincinnati, OH

Office Location(s): Cincinnati, OH, United States

Geographic Context:

  • Cincinnati, OH is located in the Midwest region of the United States
  • The city has a population of approximately 300,000 people and is known for its rich history, vibrant arts scene, and sports teams
  • The cost of living in Cincinnati is relatively affordable compared to other major cities in the United States

Work Schedule: Full-time (40 hours per week) with flexible working hours and a discretionary paid time off program

ASSUMPTION: While this role is remote, the ability to travel to Cincinnati, OH for onsite client meetings is required. The cost of living and work-life balance in Cincinnati may be appealing to candidates looking for a more affordable and family-friendly location.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • Behavioral and situational interviews
  • Final round interviews with key stakeholders
  • Background check and offer extension

Key Assessment Areas:

  • Problem-solving skills and ability to think critically
  • Communication and active listening skills
  • Time management and organizational skills
  • Client management and relationship-building skills
  • Understanding of the CPG industry and NielsenIQ's solutions

Application Tips:

  • Highlight relevant industry experience and achievements in your resume
  • Tailor your cover letter to demonstrate your understanding of the role and how your skills and experience make you a strong fit
  • Prepare examples of your problem-solving skills and client management experiences for the interview
  • Research NielsenIQ's company culture and values to show your alignment with their mission and goals

ATS Keywords: Client Management, Sales Strategy, Commercial Strategy, Joint Business Plan, Account Plan, Client Relationships, Stakeholder Management, Cross-functional Collaboration, NielsenIQ Solutions, CPG Industry

ASSUMPTION: NielsenIQ uses an Applicant Tracking System (ATS) to manage job applications. Including relevant keywords in your resume and cover letter can help your application stand out and increase your chances of being selected for an interview.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • NielsenIQ proprietary tools, applications, and platforms (familiarity preferred)
  • CRM software (e.g., Salesforce, HubSpot)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: Proficiency in Microsoft Office Suite is required, while familiarity with NielsenIQ's proprietary tools and other relevant software is preferred.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Integrity
  • Collaboration
  • Inclusion
  • Excellence
  • Work Style:

    • Dynamic and challenging environment
    • Proactive and deadline-driven
    • High standards and attention to detail
    • Collaborative and team-oriented
    • Adaptable and flexible

    Self-Assessment Questions:

    • How do you stay organized and manage your time effectively in a dynamic work environment?
    • Can you provide an example of a time when you successfully managed a complex client relationship or resolved a client issue?
    • How do you approach learning new tools and technologies, and how have you applied this skill in previous roles?

    ASSUMPTION: NielsenIQ values candidates who are proactive, innovative, and committed to driving excellence in their work. They seek individuals who are collaborative, adaptable, and passionate about serving a purpose and driving value for their clients.

    ⚠️ Potential Challenges

    • Managing client expectations and ensuring client satisfaction in a dynamic and competitive market
    • Balancing multiple priorities and deadlines in a fast-paced environment
    • Adapting to changes in the market and NielsenIQ's offerings
    • Travel requirements for onsite client meetings in Cincinnati, OH
    • Potential challenges in managing remote work arrangements and collaborating with cross-functional teams

    ASSUMPTION: While this role offers significant growth potential and a dynamic work environment, it also presents unique challenges that require a proactive, adaptable, and resilient candidate.

    πŸ“ˆ Similar Roles Comparison

    • Compared to other client management roles, this position requires a deeper understanding of the CPG industry and NielsenIQ's solutions
    • Unlike other roles, this position requires the ability to travel to Cincinnati, OH for onsite client meetings
    • Career progression in this role may lead to senior-level or management positions within the Client Development team, offering opportunities for growth and advancement

    ASSUMPTION: This role is unique in its focus on the CPG industry and NielsenIQ's solutions, as well as its requirement for travel to Cincinnati, OH. However, it offers significant growth potential and the opportunity to work with a leading consumer intelligence company.

    πŸ“ Sample Projects

    • Developing a comprehensive account plan and sales strategy for a key CPG client
    • Conducting market research and analysis to identify new opportunities for growth and expansion within the CPG industry
    • Collaborating with cross-functional teams to create and execute a joint business plan, driving commercial success for both NielsenIQ and the client

    ASSUMPTION: These sample projects demonstrate the range of responsibilities and opportunities available in this role, highlighting the importance of strategic thinking, data analysis, and collaboration with cross-functional teams.

    ❓ Key Questions to Ask During Interview

    • Can you describe the team structure and dynamics within the Client Development team?
    • How does NielsenIQ support the growth and development of its employees, particularly in this role?
    • What are the key priorities for this role in the first 90 days, and how will my success be measured?
    • How does NielsenIQ approach diversity, equity, and inclusion in its hiring and workplace practices?
    • What are the most significant challenges facing the Client Development team, and how can this role contribute to addressing them?

    ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to understanding the company's culture and priorities.

    πŸ“Œ Next Steps for Applicants

    To apply for this position:

    • Submit your application through this link
    • Tailor your resume to highlight your relevant industry experience, skills, and achievements
    • Write a compelling cover letter that demonstrates your understanding of the role and how your qualifications make you a strong fit
    • Prepare examples of your problem-solving skills and client management experiences for the interview
    • Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

    ⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

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