📌 Core Information
🔹 Job Title: Client Marketing Specialist (Brazil)
🔹 Company: Symphonic Distribution
🔹 Location: São Paulo, Brazil (Remote)
🔹 Job Type: Full-Time, Remote
🔹 Category: Music Industry
🔹 Date Posted: April 23, 2025
🔹 Experience Level: Mid-Level (5-10 years)
🔹 Remote Status: Remote (Brazil)
🚀 Job Overview
Key aspects of this role include:
- Driving customer success for Symphonic's top clients through innovative marketing strategies
- Providing customized customer service and acting as the client ambassador within the marketing team
- Collaborating with local and global teams to develop personalized client reports and identify promotion opportunities
- Attending in-person events and relevant meetings, occasionally assisting with account and release management tasks
ASSUMPTION: This role requires a high level of client interaction and strategic thinking to drive success for Symphonic's top clients.
📋 Key Responsibilities
✅ Nurture healthy and productive relationships with Symphonic’s top artists and labels using clear, proactive, and empathetic communication skills
✅ Design strategies connecting overall marketing goals with client relations and partner relations, promoting industry best practices
✅ Apply best practices in tools such as WhatsApp, Slack, Monday.com, email, and more to tackle client relations
✅ Have deep knowledge of the music industry in Brazil and the Symphonic CMS platform, applying best practices in regular training with clients
✅ Ensure the smooth functioning of Symphonic Brazil's marketing processes, helping stakeholders obtain relevant information on time
✅ Collaborate with Symphonic’s local and global teams to plan, develop, and implement marketing strategies following industry best practices
✅ Attend in-person events involving clients and partners, as well as other relevant meetings
✅ Be able to occasionally assist with the logistics of account and release management, meeting metadata standards, and more
✅ Provide training sessions and onboarding for artists and labels, focused on marketing best practices for DSPs and pitching FAQ
ASSUMPTION: This role requires strong communication, interpersonal, and organizational skills to manage client relationships and marketing strategies effectively.
🎯 Required Qualifications
Education: Bachelor’s Degree in Advertisement, Communications, Music, or business-related field
Experience: At least 4 years of relevant experience in the Music Industry
Required Skills:
- Impeccable communication skills, both written and verbal, in English and Portuguese
- Perfect interpersonal relations skills, with a readiness to help and offer proactive solutions
- Analytical perspective of customer relations and how it relates to other marketing areas
- Deep knowledge and insatiable thirst for the latest news in the music industry
- Applicable creativity related to music promotion and release strategy
- Proficiency in Microsoft Office Suite, Slack, and Monday.com
Preferred Skills:
- At least four years of experience working in a key client relationship role at a record label, distributor, artist management company, publisher, agency, or DSP
- Foundational understanding of streaming and download music retailers, metadata style guides, delivery and ingestion protocols, and pricing models
- Proven success in developing emerging artists or labels
- Solid network and relationships in the Brazilian music industry
ASSUMPTION: Candidates should have a strong background in the music industry, with a focus on client relations and marketing strategies.
💰 Compensation & Benefits
Salary Range: Based on industry standards for a mid-level marketing role in Brazil, the estimated salary range is R$ 8,000 - R$ 12,000 per month (gross).
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Performance-based bonuses
Working Hours: Full-time (40 hours per week), with the possibility of working up to 25% of the time on-site or attending in-person meetings
ASSUMPTION: The salary range is an estimate based on industry standards and may vary depending on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: Music Distribution and Marketing
Company Size: Mid-sized (51-200 employees)
Founded: 2006
Company Description:
- Symphonic Distribution is a leading music technology and services company
- Offers a proprietary content management and distribution platform, global royalty collection, and robust label services
- Works with independent labels, managers, artists, social media influencers, and other distributors
Company Specialties:
- Digital Music Distribution
- Music-Focused Marketing
- Publishing Administration
- Synch Licensing
- Neighboring Rights
- YouTube Monetization
- SoundCloud Monetization
Company Website: www.symdistro.com
ASSUMPTION: Symphonic Distribution is a well-established company in the music industry, offering a range of services to independent artists and labels.
📊 Role Analysis
Career Level: Mid-Level (5-10 years of experience)
Reporting Structure: Reports to the Marketing Manager in Brazil
Work Arrangement: Remote (Brazil), with the possibility of working on-site up to 25% of the time
Growth Opportunities:
- Potential career growth within Symphonic's marketing department
- Opportunities to work with a diverse range of clients and collaborate with global teams
- Possibility to attend industry events and expand professional network
ASSUMPTION: This role offers growth opportunities for the right candidate, with the potential to advance within Symphonic's marketing department.
🌍 Location & Work Environment
Office Type: Remote (with the possibility of working on-site up to 25% of the time)
Office Location(s): São Paulo, Brazil
Geographic Context:
- São Paulo is the largest city in Brazil and the Americas
- Known for its vibrant music scene and cultural diversity
- Offers a mix of urban and suburban living options
Work Schedule: Full-time (40 hours per week), with flexible hours and the possibility of working remotely
ASSUMPTION: The remote work arrangement offers flexibility and the opportunity to work from home, with occasional on-site requirements.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-depth interview with the hiring manager and relevant team members
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Communication skills (written and verbal)
- Interpersonal relations skills
- Analytical perspective of customer relations
- Industry knowledge and experience
- Creativity and strategic thinking
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Showcase your understanding of the music industry and Symphonic's services
- Demonstrate your ability to work remotely and manage client relationships effectively
- Prepare questions to ask the interviewer about the company, team, and role
ATS Keywords: Client Marketing, Music Industry, Brazil, Remote Work, Customer Success, Marketing Strategies, Symphonic Distribution
ASSUMPTION: The application process for this role is typical for the music industry, with a focus on communication skills and industry knowledge.
🛠️ Tools & Technologies
- WhatsApp
- Slack
- Monday.com
- Microsoft Office Suite
- Symphonic CMS platform
ASSUMPTION: This role requires proficiency in various communication and project management tools, as well as the Symphonic CMS platform.
👔 Cultural Fit Considerations
Company Values:
- Independence
- Creativity
- Collaboration
- Expertise
- Integrity
Work Style:
- Remote-friendly and flexible
- Collaborative and team-oriented
- Results-driven and proactive
- Adaptable and open to change
Self-Assessment Questions:
- How do your communication skills align with Symphonic's values and the requirements of this role?
- Are you comfortable working remotely and managing client relationships effectively?
- How do you stay up-to-date with the latest trends and news in the music industry?
ASSUMPTION: Symphonic values a strong cultural fit, with an emphasis on independence, creativity, and collaboration.
⚠️ Potential Challenges
- Managing client relationships and marketing strategies for a diverse range of clients
- Working remotely and balancing work-life responsibilities
- Keeping up with the latest trends and news in the fast-paced music industry
- Occasional travel requirements for in-person events and meetings
ASSUMPTION: This role presents unique challenges, requiring strong communication, organizational, and adaptability skills.
📈 Similar Roles Comparison
- This role is similar to a Client Success Manager or Marketing Manager position in the music industry
- However, it is unique in its focus on driving customer success for Symphonic's top clients and its remote work arrangement
- Career progression may include advancing to a senior marketing role or taking on additional responsibilities within Symphonic's marketing department
ASSUMPTION: While this role shares similarities with other marketing and client success positions, its unique focus and remote work arrangement set it apart.
📝 Sample Projects
- Developing a marketing strategy for an emerging artist or label in Brazil
- Creating a client report showcasing the success of a marketing campaign for a top client
- Attending an industry event and networking with clients, partners, and other relevant stakeholders
ASSUMPTION: These sample projects demonstrate the range of responsibilities and opportunities available in this role.
❓ Key Questions to Ask During Interview
- How does Symphonic support the growth and development of its employees?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Symphonic measure the success of its marketing strategies and client relationships?
- What opportunities are there for collaboration with global teams and attending industry events?
- How does Symphonic foster a positive and inclusive work environment for its employees?
ASSUMPTION: Asking thoughtful questions during the interview demonstrates your interest in the role and company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare questions to ask the interviewer about the company, team, and role
- Follow up with the hiring manager within one week of submitting your application
- If selected for an interview, be prepared to discuss your industry knowledge, communication skills, and cultural fit with Symphonic
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
