📌 Core Information
🔹 Job Title: Clinical Growth Manager – Akron, OH
🔹 Company: Fay
🔹 Location: Akron, OH
🔹 Job Type: On-site
🔹 Category: Healthcare & Clinical
🔹 Date Posted: April 11, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Building and nurturing referral relationships with healthcare providers
- Hosting in-person meetings and events to represent Fay in the field
- Developing local go-to-market strategies in key markets
- Acting as the voice of referring providers internally to shape Fay’s strategy
ASSUMPTION: This role is crucial for expanding Fay’s reach and ensuring more patients access high-quality nutrition care.
📋 Key Responsibilities
✅ Identify and develop referral relationships with clinicians and healthcare organizations
✅ Educate providers about Fay’s services and how we support their patients
✅ Coordinate and attend in-person visits, events, and presentations in local markets
✅ Act as the voice of referring providers internally, sharing insights with product and growth teams
✅ Help shape the strategy, tools, and materials that support clinical outreach at scale
ASSUMPTION: Successful execution of these responsibilities will directly impact the number of patients accessing Fay’s services.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., Health Administration, Marketing, or a relevant healthcare field)
Experience: 2+ years of experience in sales, partnerships, account management, or clinical outreach, preferably in healthcare or digital health
Required Skills:
- Excellent communication skills to build trust quickly with providers
- Strong organizational skills to manage multiple partnerships across different markets
- Proven ability to lead in-person meetings and events
- Curiosity, resilience, and eagerness to grow with a fast-paced startup
- Deep alignment with Fay’s mission to make nutrition care more accessible
Preferred Skills:
- Experience working with electronic health records (EHR) systems
- Familiarity with the healthcare industry and provider networks
ASSUMPTION: While not explicitly stated, having experience in healthcare or digital health is highly preferred for this role.
💰 Compensation & Benefits
Salary Range: $60,000 - $80,000 per year (Based on industry standards for similar roles and experience levels in Akron, OH)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Flexible PTO and company holidays
- Professional development opportunities
Working Hours: Full-time (40 hours/week) with flexible scheduling for in-person events and meetings
ASSUMPTION: Fay offers competitive compensation and benefits packages for their team members.
📌 Applicant Insights
🔍 Company Context
Industry: Fay operates in the digital health and nutrition care industry, focusing on making nutrition care more accessible.
Company Size: Fay is a small, mission-driven startup with 11-50 employees, offering a dynamic and collaborative work environment.
Founded: Fay was founded with a mission to transform healthcare, one meal at a time, by providing personalized nutrition care to patients.
Company Description:
- Fay is a pioneering company in the nutrition care space, offering personalized nutrition services covered by health insurance.
- The company connects patients with registered dietitians, providing affordable and accessible nutrition care.
- Fay is committed to transforming healthcare by making nutrition care more accessible and improving patient outcomes.
Company Specialties:
- Nutrition care services
- Healthcare partnerships and referrals
- Digital health and telemedicine
Company Website: http://www.faynutrition.com
ASSUMPTION: Fay’s mission and values are centered around improving patient access to nutrition care and transforming the healthcare industry.
📊 Role Analysis
Career Level: This role is suitable for early to mid-career professionals seeking to grow in the healthcare or digital health industries.
Reporting Structure: The Clinical Growth Manager will report directly to the Head of Growth or a similar leadership role within Fay.
Work Arrangement: This is an on-site role based in Akron, OH, with occasional travel for in-person meetings and events.
Growth Opportunities:
- Expanding Fay’s reach and impact in the healthcare industry
- Developing leadership and management skills
- Gaining experience in strategic partnerships and business development
ASSUMPTION: Fay values internal growth and offers opportunities for employees to develop their skills and advance their careers.
🌍 Location & Work Environment
Office Type: Fay’s office is a collaborative and mission-driven workspace, fostering a supportive and innovative environment.
Office Location(s): Akron, OH
Geographic Context:
- Akron, OH, is a mid-sized city with a growing healthcare industry and a diverse population.
- The city offers a mix of urban and suburban living options, with a lower cost of living compared to larger metropolitan areas.
- Akron is conveniently located between Cleveland and Pittsburgh, providing easy access to cultural attractions and amenities.
Work Schedule: The work schedule is flexible, with a focus on results and productivity. Occasional evenings and weekends may be required for in-person events and meetings.
ASSUMPTION: Fay values work-life balance and offers flexible scheduling to accommodate employees’ needs.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video call interview with the hiring manager
- In-person or virtual interview with the team
- Final interview with leadership
Key Assessment Areas:
- Communication skills and ability to build rapport with providers
- Organizational skills and ability to manage multiple partnerships
- Knowledge of the healthcare industry and provider networks
- Alignment with Fay’s mission and values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience in sales, partnerships, or clinical outreach, particularly in healthcare or digital health.
- Demonstrate your understanding of Fay’s mission and how your skills and experience align with the role’s responsibilities.
- Prepare examples of your ability to build relationships, manage partnerships, and coordinate events.
ATS Keywords: Sales, Partnerships, Account Management, Clinical Outreach, Communication, Organization, Event Coordination, Strategy Development, Relationship Building, Healthcare Knowledge, Digital Health, Team Collaboration, Curiosity, Resilience, Mission Alignment
ASSUMPTION: Fay uses an Applicant Tracking System (ATS) to screen resumes, so including relevant keywords from the job description will increase the chances of your application being reviewed.
🛠️ Tools & Technologies
- Customer Relationship Management (CRM) software (e.g., Salesforce, HubSpot)
- Electronic Health Records (EHR) systems (e.g., Epic, Cerner)
- Project management tools (e.g., Asana, Trello)
- Communication and collaboration platforms (e.g., Slack, Microsoft Teams)
ASSUMPTION: Fay uses industry-standard tools and technologies to manage partnerships, coordinate events, and facilitate internal communication.
👔 Cultural Fit Considerations
Company Values:
- Mission-driven: Fay is committed to transforming healthcare and improving patient access to nutrition care.
- Collaborative: Fay fosters a supportive and innovative work environment, encouraging teamwork and open communication.
- Adaptable: Fay is a growing startup that values curiosity, resilience, and a willingness to learn and adapt.
Work Style:
- Results-oriented: Fay values productivity and a focus on achieving results.
- Flexible: Fay offers flexible scheduling to accommodate employees’ needs and work-life balance.
- Dynamic: Fay is a growing startup with a fast-paced and ever-evolving work environment.
Self-Assessment Questions:
- How do your personal values align with Fay’s mission to make nutrition care more accessible?
- Are you comfortable managing multiple partnerships and coordinating in-person events?
- Do you thrive in a dynamic and fast-paced work environment, and are you eager to grow with a startup?
ASSUMPTION: Fay values cultural fit and seeks employees who are deeply aligned with their mission and work style.
⚠️ Potential Challenges
- Building and maintaining strong relationships with providers may require persistent effort and follow-up.
- Occasional travel for in-person meetings and events may be required, which could disrupt work-life balance.
- Fay is a growing startup, which may present challenges related to resources, infrastructure, and organizational structure.
- Akron, OH, may have a limited healthcare industry compared to larger metropolitan areas, potentially impacting the number of available partnerships.
ASSUMPTION: Fay is aware of these potential challenges and offers support and resources to help employees overcome them.
📈 Similar Roles Comparison
- This role is similar to a Business Development Representative or a Clinical Account Manager, with a focus on building and maintaining relationships with healthcare providers.
- However, this role is unique in its focus on clinical growth and referral partnerships within the nutrition care industry.
- Career paths may include advancing to a leadership role within Fay’s growth or business development teams or transitioning to a role within Fay’s clinical or product teams.
ASSUMPTION: Fay offers opportunities for internal growth and career advancement within the company.
📝 Sample Projects
- Developing and executing a local go-to-market strategy to expand Fay’s reach in a new market
- Hosting a provider education event to introduce Fay’s services and benefits to healthcare professionals
- Building and maintaining a referral network of providers, ensuring high patient satisfaction and retention
ASSUMPTION: These sample projects are designed to give applicants an understanding of the types of initiatives they may work on in this role.
❓ Key Questions to Ask During Interview
- How does Fay support employees in building and maintaining strong relationships with providers?
- What resources and tools are available to help manage multiple partnerships and coordinate events?
- How does Fay measure success for this role, and what metrics are used to track progress?
- What opportunities are available for internal growth and career advancement within Fay?
- How does Fay foster a collaborative and mission-driven work environment, and what initiatives are in place to support employee engagement and satisfaction?
ASSUMPTION: Asking these questions will help applicants better understand the role, the company culture, and the opportunities for growth and success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience in sales, partnerships, or clinical outreach, particularly in healthcare or digital health.
- Prepare examples of your ability to build relationships, manage partnerships, and coordinate events.
- Follow up with the hiring manager one week after submitting your application to express your interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
