📌 Core Information
🔹 Job Title: Clinical Growth Manager – Austin, TX
🔹 Company: Fay
🔹 Location: Austin, TX
🔹 Job Type: On-site
🔹 Category: Healthcare, Sales & Business Development
🔹 Date Posted: April 11, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Building and nurturing referral relationships with healthcare providers
- Hosting in-person meetings and events to represent Fay in the field
- Developing local go-to-market strategies in key markets
- Directly impacting patient access to life-changing nutrition care
ASSUMPTION: This role requires a balance of sales, partnership, and event management skills, with a strong focus on relationship-building in the healthcare industry.
📋 Key Responsibilities
✅ Identify and develop referral relationships with clinicians and healthcare organizations
✅ Educate providers about Fay’s services and how we support their patients
✅ Coordinate and attend in-person visits, events, and presentations in local markets
✅ Act as the voice of referring providers internally, sharing insights with product and growth teams
✅ Help shape the strategy, tools, and materials that support clinical outreach at scale
ASSUMPTION: This role involves frequent travel and requires a high level of organization to manage multiple partnerships across different markets.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., Health Administration, Marketing, or a relevant healthcare field)
Experience: 2+ years of experience in sales, partnerships, account management, or clinical outreach, preferably in healthcare or digital health
Required Skills:
- Excellent communication and presentation skills
- Proven ability to build trust and rapport with healthcare providers
- Strong organizational skills and attention to detail
- Comfortable managing multiple partnerships and projects simultaneously
- Curiosity and resilience in a fast-paced startup environment
- Deep alignment with Fay’s mission to make nutrition care more accessible
Preferred Skills:
- Experience in the healthcare or digital health industry
- Familiarity with CRM software (e.g., Salesforce, HubSpot)
- Event planning and coordination experience
ASSUMPTION: While a degree in a related field is preferred, Fay values relevant experience and skills over formal education.
💰 Compensation & Benefits
Salary Range: $70,000 - $90,000 per year (based on industry standards for a Clinical Growth Manager with 2-5 years of experience in the Austin, TX area)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Flexible PTO and company holidays
- Professional development opportunities
- Snacks and meals provided during on-site work
Working Hours: Full-time (40 hours/week), with flexible scheduling for in-person events and meetings
ASSUMPTION: Fay offers competitive compensation and benefits packages for their team members, with a focus on work-life balance and employee well-being.
📌 Applicant Insights
🔍 Company Context
Industry: Fay operates in the digital health and nutrition care sectors, focusing on improving patient access to registered dietitians through innovative technology and partnerships.
Company Size: Fay is a small startup with 11-50 employees, offering a dynamic and collaborative work environment where individual contributions make a significant impact.
Founded: Fay was founded in 2021, with a mission to make nutrition care more accessible and affordable for patients.
Company Description:
- Fay connects patients with registered dietitians covered by their health insurance, providing personalized nutrition care at no additional cost.
- The company focuses on building partnerships with healthcare providers and organizations to expand its network and reach more patients.
- Fay's team values heart, hustle, and humility, fostering a mission-driven and inclusive work environment.
Company Specialties:
- Nutrition care services
- Healthcare provider partnerships
- Digital health technology
- Patient access and affordability
Company Website: http://www.faynutrition.com
ASSUMPTION: Fay's focus on mission-driven work and patient-centered care makes it an attractive option for candidates passionate about improving healthcare access and outcomes.
📊 Role Analysis
Career Level: This role is suitable for early to mid-career professionals seeking to grow their skills in sales, partnerships, and event management within the healthcare industry.
Reporting Structure: The Clinical Growth Manager will report directly to the Head of Growth and work closely with the Growth, Product, and Marketing teams.
Work Arrangement: This is an on-site role based in Austin, TX, with frequent travel required for in-person meetings and events. Fay offers flexible scheduling to accommodate these travel requirements.
Growth Opportunities:
- As Fay expands, there will be opportunities for the Clinical Growth Manager to take on additional responsibilities and grow within the organization.
- Fay values internal promotions and offers professional development opportunities to support employee growth.
ASSUMPTION: Fay's small size and rapid growth present numerous opportunities for employees to take on new challenges and advance their careers.
🌍 Location & Work Environment
Office Type: Fay's office is a collaborative and dynamic workspace, fostering open communication and teamwork.
Office Location(s): Fay's headquarters is located in Austin, TX, with plans to expand to additional markets in the future.
Geographic Context:
- Austin, TX is a vibrant and growing city, known for its tech industry, live music scene, and outdoor activities.
- The city offers a high quality of life, with a diverse population and numerous cultural attractions.
- Austin's central location in the United States makes it an ideal hub for Fay's expansion efforts.
Work Schedule: The work schedule is flexible, with a focus on results and productivity. Employees are expected to be present in the office during core business hours and for team meetings and events.
ASSUMPTION: Fay's office environment is designed to support collaboration, creativity, and employee well-being, with a focus on work-life balance.
💼 Interview & Application Insights
Typical Process:
- Initial phone or video screen with the Head of Growth
- In-depth behavioral interview with the Growth team
- Case study presentation or role-play scenario
- Final interview with the CEO
Key Assessment Areas:
- Communication and presentation skills
- Relationship-building and networking abilities
- Problem-solving and critical thinking
- Adaptability and resilience in a fast-paced environment
- Alignment with Fay's mission and values
Application Tips:
- Highlight relevant experience in sales, partnerships, or clinical outreach, with a focus on healthcare or digital health industries.
- Tailor your resume and cover letter to emphasize your skills and passion for improving patient access to nutrition care.
- Prepare for behavioral interview questions that focus on your ability to build relationships, manage multiple partnerships, and adapt to changing circumstances.
ATS Keywords: Clinical Growth Manager, Sales, Partnerships, Account Management, Clinical Outreach, Healthcare, Digital Health, Event Coordination, Strategy Development, Relationship Building, Nutrition Care, Team Collaboration, Curiosity, Resilience, Mission Alignment
ASSUMPTION: Fay's interview process is designed to assess candidates' skills, cultural fit, and passion for the company's mission, with a focus on finding the best possible fit for the team.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Project management tools (e.g., Asana, Trello)
- Communication and collaboration platforms (e.g., Slack, Google Workspace)
- Presentation software (e.g., PowerPoint, Google Slides)
ASSUMPTION: Fay uses industry-standard tools and technologies to support its team members' productivity and collaboration.
👔 Cultural Fit Considerations
Company Values:
- Heart: Fay prioritizes empathy, kindness, and a genuine desire to help others.
- Hustle: The team values hard work, dedication, and a strong work ethic.
- Humility: Fay fosters a culture of learning, growth, and continuous improvement.
Work Style:
- Collaborative: Fay encourages open communication, teamwork, and cross-functional collaboration.
- Adaptable: The team is comfortable with change and embraces new challenges and opportunities.
- Mission-driven: Fay's team members are passionate about the company's mission and committed to making a positive impact on patients' lives.
Self-Assessment Questions:
- Do you genuinely care about improving patient access to nutrition care, and are you passionate about Fay's mission?
- Can you thrive in a fast-paced, dynamic startup environment, and adapt to changing circumstances?
- Are you comfortable building and maintaining strong relationships with healthcare providers and organizations?
ASSUMPTION: Fay's company culture is centered around its mission to make nutrition care more accessible, with a focus on empathy, hard work, and continuous learning.
⚠️ Potential Challenges
- Managing multiple partnerships and projects simultaneously may require strong organizational skills and time management.
- Frequent travel for in-person meetings and events may present logistical challenges and require flexibility in scheduling.
- Working in a fast-paced startup environment may involve adapting to changes and priorities quickly.
- Building relationships with healthcare providers and organizations may require patience, persistence, and effective communication skills.
ASSUMPTION: Fay's small size and rapid growth present unique challenges and opportunities for employees, requiring adaptability, resilience, and a strong work ethic.
📈 Similar Roles Comparison
- Clinical Growth Manager vs. Business Development Manager: Both roles focus on building partnerships and driving growth, but the Clinical Growth Manager role has a stronger emphasis on healthcare provider relationships and in-person events.
- Industry-specific context: Fay's focus on nutrition care and patient access sets it apart from other digital health companies, offering unique opportunities for candidates passionate about improving healthcare outcomes.
- Career path comparison: The Clinical Growth Manager role offers opportunities for growth within Fay, with potential paths to leadership positions in the Growth, Product, or Marketing teams.
ASSUMPTION: Fay's Clinical Growth Manager role is unique in its focus on nutrition care and patient access, presenting an attractive opportunity for candidates interested in digital health and healthcare improvement.
📝 Sample Projects
- Developing and executing a go-to-market strategy for a new market, including identifying and securing partnerships with healthcare providers and organizations.
- Hosting and coordinating an in-person event for healthcare providers, featuring presentations from Fay's team and registered dietitians.
- Analyzing and reporting on clinical outreach metrics, providing insights and recommendations to the Growth and Product teams to inform strategy and improve performance.
ASSUMPTION: Fay's Clinical Growth Manager role offers a diverse range of projects, with a focus on driving growth, improving patient access, and enhancing the company's partnerships with healthcare providers and organizations.
❓ Key Questions to Ask During Interview
- How does Fay plan to expand its network of healthcare providers and organizations in the coming years?
- What are the most effective strategies for building and maintaining strong relationships with healthcare providers and organizations?
- How does Fay support the professional development and growth of its team members?
- What are the key priorities for the Clinical Growth Manager role in the first 30, 60, and 90 days?
- How does Fay measure the success of its clinical outreach efforts, and what metrics are most important for the Clinical Growth Manager to track?
ASSUMPTION: Fay's interview process is designed to assess candidates' skills, cultural fit, and passion for the company's mission, with a focus on finding the best possible fit for the team.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills in sales, partnerships, or clinical outreach, with a focus on healthcare or digital health industries.
- Prepare for behavioral interview questions that focus on your ability to build relationships, manage multiple partnerships, and adapt to changing circumstances.
- If selected for an in-depth interview, be prepared to present a case study or participate in a role-play scenario that demonstrates your problem-solving and critical thinking skills.
- Follow up with the hiring manager after your interview to express your appreciation for the opportunity and reiterate your interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
