📌 Core Information
🔹 Job Title: Clinical Growth Manager – Baltimore, MD
🔹 Company: Fay
🔹 Location: Baltimore, MD
🔹 Job Type: On-site
🔹 Category: Healthcare, Sales & Business Development
🔹 Date Posted: April 14, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Building and nurturing referral relationships with healthcare providers
- Hosting in-person meetings and events to represent Fay in the field
- Developing local go-to-market strategies in key markets
- Acting as the voice of referring providers internally to shape Fay's strategy
ASSUMPTION: This role requires a balance of sales, partnerships, and event coordination skills, with a strong focus on building relationships within the healthcare industry.
📋 Key Responsibilities
✅ Identify and develop referral relationships with clinicians and healthcare organizations
✅ Educate providers about Fay’s services and how we support their patients
✅ Coordinate and attend in-person visits, events, and presentations in local markets
✅ Act as the voice of referring providers internally, sharing insights with product and growth teams
✅ Help shape the strategy, tools, and materials that support clinical outreach at scale
ASSUMPTION: This role requires a high level of organization and the ability to manage multiple partnerships across different markets.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., Business, Health Administration, or a relevant science)
Experience: 2+ years of experience in sales, partnerships, account management, or clinical outreach, preferably in healthcare or digital health
Required Skills:
- Excellent communication skills
- Ability to build trust quickly
- Strong organizational skills
- Comfortable leading in-person meetings and events
- Highly organized and comfortable managing multiple partnerships
- Curiosity, resilience, and eagerness to grow with a fast-paced startup
- Deep alignment with Fay’s mission to make nutrition care more accessible
Preferred Skills:
- Experience in the healthcare or digital health industry
- Familiarity with clinical outreach strategies
ASSUMPTION: While not explicitly stated, a background in healthcare or digital health is highly preferred for this role.
💰 Compensation & Benefits
Salary Range: $70,000 - $90,000 per year (based on industry standards for a Clinical Growth Manager with 2-5 years of experience in the healthcare industry)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Flexible PTO
- Professional development opportunities
Working Hours: Full-time, 40 hours per week, with flexibility for event scheduling
ASSUMPTION: Fay offers competitive benefits and a flexible work environment to attract and retain top talent in the healthcare industry.
📌 Applicant Insights
🔍 Company Context
Industry: Fay operates in the digital health and nutrition care industry, focusing on making nutrition care more accessible through technology and partnerships with healthcare providers.
Company Size: Fay is a small startup with 11-50 employees, offering a dynamic and fast-paced work environment where employees have a significant impact on the company's growth and success.
Founded: Fay was founded in 2021, with a mission to make nutrition care more accessible by connecting patients with registered dietitians covered by their health insurance.
Company Description:
- Fay is a mission-driven company focused on transforming healthcare by making nutrition care more accessible
- The company offers a unique platform that connects patients with registered dietitians covered by their health insurance
- Fay values heart, hustle, and humility, fostering a collaborative and inclusive work environment
Company Specialties:
- Nutrition care services
- Healthcare partnerships
- Digital health technology
Company Website: http://www.faynutrition.com
ASSUMPTION: Fay's focus on mission-driven work and transforming healthcare makes it an attractive option for candidates passionate about improving access to nutrition care.
📊 Role Analysis
Career Level: This role is suitable for candidates with 2-5 years of experience in sales, partnerships, or a related field, seeking to grow their career in the healthcare or digital health industry.
Reporting Structure: The Clinical Growth Manager will report directly to the Head of Growth or a similar leadership role within Fay.
Work Arrangement: This is an on-site role based in Baltimore, MD, with flexibility for event scheduling and occasional travel to other markets.
Growth Opportunities:
- As Fay grows, there will be opportunities for the Clinical Growth Manager to take on more responsibilities and advance their career within the company
- Fay offers professional development opportunities to help employees grow both personally and professionally
ASSUMPTION: Fay's fast-paced growth and focus on employee development provide ample opportunities for career growth and advancement within the company.
🌍 Location & Work Environment
Office Type: Fay's office is a collaborative and dynamic startup environment, fostering innovation and teamwork.
Office Location(s): Fay's main office is located in Baltimore, MD, with opportunities for travel to other markets for events and meetings.
Geographic Context:
- Baltimore, MD, is a vibrant city with a rich history and a diverse cultural scene
- The city offers a variety of neighborhoods and amenities, making it an attractive place to live and work
- Baltimore's central East Coast location makes it an ideal hub for Fay's clinical growth efforts
Work Schedule: The work schedule for this role is full-time, with flexibility for event scheduling and occasional travel.
ASSUMPTION: Fay's office environment and location in Baltimore, MD, offer a unique blend of startup energy and urban convenience, attracting candidates who thrive in dynamic, fast-paced work environments.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen to assess communication skills and cultural fit
- In-depth behavioral interview to discuss past experiences and problem-solving skills
- Final interview with the Head of Growth or a similar leadership role to discuss the role's fit within Fay's growth strategy
Key Assessment Areas:
- Communication skills and ability to build relationships with healthcare providers
- Organizational skills and ability to manage multiple partnerships
- Problem-solving skills and resilience in the face of challenges
- Alignment with Fay's mission and values
Application Tips:
- Highlight relevant experience in sales, partnerships, or clinical outreach, with a focus on healthcare or digital health
- Tailor your resume and cover letter to emphasize your communication skills, organizational skills, and passion for Fay's mission
- Prepare for behavioral interview questions that focus on your problem-solving skills and ability to build relationships with healthcare providers
ATS Keywords: Sales, Partnerships, Account Management, Clinical Outreach, Communication, Organization, Event Coordination, Strategy Development, Relationship Building, Healthcare Knowledge, Nutrition Care, Team Collaboration, Curiosity, Resilience, Mission Alignment
ASSUMPTION: Fay's interview process is designed to assess candidates' communication skills, organizational skills, and cultural fit, with a focus on their ability to build relationships with healthcare providers and contribute to Fay's growth strategy.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot, or Zoho CRM) for managing partnerships and referrals
- Project management tools (e.g., Asana, Trello, or Monday.com) for organizing events and tasks
- Communication and collaboration tools (e.g., Slack, Microsoft Teams, or Google Workspace) for internal communication and teamwork
ASSUMPTION: Fay uses industry-standard tools and technologies to support its clinical growth efforts and foster collaboration among team members.
👔 Cultural Fit Considerations
Company Values:
- Heart: Fay values employees who are passionate about its mission and committed to making a difference in the lives of its patients
- Hustle: Fay values employees who are proactive, driven, and dedicated to achieving results
- Humility: Fay values employees who are open to learning, collaborative, and focused on the success of the team
Work Style:
- Dynamic and fast-paced startup environment
- Collaborative and inclusive team culture
- Focus on mission-driven work and transforming healthcare
Self-Assessment Questions:
- Do you share Fay's passion for making nutrition care more accessible?
- Are you comfortable working in a fast-paced, dynamic startup environment?
- Do you thrive in collaborative, team-oriented work environments?
ASSUMPTION: Fay's company values and work style make it an attractive option for candidates who are passionate about its mission, thrive in dynamic work environments, and value collaboration and teamwork.
⚠️ Potential Challenges
- Building and maintaining relationships with healthcare providers may require significant time and effort
- Occasional travel may be required for events and meetings in other markets
- The fast-paced nature of Fay's growth may present challenges in terms of workload and adaptability
- Fay's focus on mission-driven work may require candidates to be deeply committed to its values and goals
ASSUMPTION: Fay's Clinical Growth Manager role presents unique challenges and opportunities for candidates seeking to make a significant impact in the healthcare industry while working in a dynamic, fast-paced startup environment.
📈 Similar Roles Comparison
- Clinical Growth Manager vs. Business Development Manager: Both roles focus on building partnerships and driving growth, but the Clinical Growth Manager role is more focused on healthcare providers and clinical outreach
- Clinical Growth Manager vs. Sales Development Representative: While both roles involve sales and relationship-building, the Clinical Growth Manager role requires a deeper understanding of the healthcare industry and clinical outreach strategies
- Clinical Growth Manager vs. Account Manager: Both roles involve managing relationships and driving growth, but the Clinical Growth Manager role requires a stronger focus on clinical outreach and education
ASSUMPTION: Fay's Clinical Growth Manager role is unique in its focus on clinical outreach and healthcare provider relationships, making it an attractive option for candidates seeking to make a significant impact in the healthcare industry.
📝 Sample Projects
- Developing a referral program for primary care providers to refer patients to Fay's nutrition care services
- Hosting a webinar or in-person event to educate healthcare providers about the benefits of Fay's services for their patients
- Creating a marketing campaign targeted at specialists to raise awareness of Fay's services and encourage referrals
ASSUMPTION: Fay's Clinical Growth Manager role offers a variety of projects and initiatives designed to drive growth and improve access to nutrition care for patients.
❓ Key Questions to Ask During Interview
- How does Fay plan to expand its referral network in the coming years?
- What are the key challenges facing the Clinical Growth team, and how does Fay support its employees in overcoming them?
- How does Fay measure the success of its clinical growth efforts, and how does the Clinical Growth Manager contribute to these metrics?
- What opportunities are there for career growth and development within Fay?
- How does Fay support its employees in maintaining a healthy work-life balance, particularly in a fast-paced startup environment?
ASSUMPTION: Fay's interview process offers candidates the opportunity to ask questions about the company's growth strategy, team dynamics, and employee support, ensuring a strong fit between the candidate and the role.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills, with a focus on communication, organization, and relationship-building
- Prepare for behavioral interview questions that focus on your problem-solving skills and ability to build relationships with healthcare providers
- Follow up with Fay after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
