📌 Core Information
🔹 Job Title: Clinical Growth Manager – Birmingham, AL
🔹 Company: Fay
🔹 Location: Birmingham, AL
🔹 Job Type: On-site
🔹 Category: Healthcare, Sales & Business Development
🔹 Date Posted: April 14, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Building and nurturing referral relationships with healthcare providers
- Hosting in-person meetings and events to represent Fay in the field
- Developing local go-to-market strategies in key markets
- Acting as the voice of referring providers internally to shape Fay’s services
ASSUMPTION: This role requires a balance of sales, partnerships, and account management skills, with a strong focus on clinical outreach and event coordination.
📋 Key Responsibilities
✅ Identify and develop referral relationships with clinicians and healthcare organizations
✅ Educate providers about Fay’s services and how we support their patients
✅ Coordinate and attend in-person visits, events, and presentations in local markets
✅ Act as the voice of referring providers internally, sharing insights with product and growth teams
✅ Help shape the strategy, tools, and materials that support clinical outreach at scale
ASSUMPTION: This role involves a significant amount of travel and requires strong communication skills to build trust with providers and represent Fay effectively.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., Business, Healthcare Administration, or a relevant science)
Experience: 2+ years in sales, partnerships, account management, or clinical outreach, with a preference for experience in healthcare or digital health
Required Skills:
- Excellent communication skills, both written and verbal
- Proven ability to build trust quickly and establish strong relationships
- Strong organizational skills and the ability to manage multiple partnerships across different markets
- Curiosity, resilience, and a growth mindset
- Deep alignment with Fay’s mission to make nutrition care more accessible
Preferred Skills:
- Experience working with healthcare providers or digital health platforms
- Familiarity with the nutrition care landscape
ASSUMPTION: While a degree is preferred, relevant experience and a strong skill set may be considered in lieu of formal education.
💰 Compensation & Benefits
Salary Range: $60,000 - $80,000 per year (based on industry standards for a Clinical Growth Manager with 2-5 years of experience in the Birmingham, AL area)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Generous PTO and holiday schedule
- Professional development opportunities
Working Hours: Full-time, with occasional evenings and weekends for events and presentations
ASSUMPTION: Fay offers competitive salaries and benefits packages for their team members, with a focus on supporting their employees' well-being and professional growth.
📌 Applicant Insights
🔍 Company Context
Industry: Fay operates in the digital health and nutrition care space, focusing on making personalized nutrition care more accessible through its platform.
Company Size: Fay is a small, fast-growing startup with 11-50 employees, offering a dynamic and mission-driven work environment.
Founded: Fay was founded in 2022, with a mission to transform healthcare by making nutrition care more accessible.
Company Description:
- Fay connects patients with Registered Dietitians covered by their health insurance, providing personalized nutrition care at no additional cost.
- The company is committed to improving health outcomes and reducing healthcare costs through evidence-based nutrition interventions.
- Fay partners with healthcare providers, health plans, and employers to integrate nutrition care into their offerings.
Company Specialties:
- Nutrition care services
- Healthcare provider partnerships
- Digital health platform development
Company Website: http://www.faynutrition.com
ASSUMPTION: Fay's small size and focus on mission-driven work create a unique and impactful work environment for employees.
📊 Role Analysis
Career Level: This role is suitable for early to mid-career professionals seeking to grow their skills in sales, partnerships, and account management within the healthcare industry.
Reporting Structure: The Clinical Growth Manager reports directly to the Head of Growth and works closely with the product, marketing, and clinical teams.
Work Arrangement: This is an on-site role based in Birmingham, AL, with occasional travel required for in-person meetings and events.
Growth Opportunities:
- Expanding Fay's referral network and market reach
- Developing expertise in clinical outreach and healthcare provider partnerships
- Contributing to Fay's overall growth strategy and mission
ASSUMPTION: This role offers significant growth potential as Fay continues to expand its services and market presence.
🌍 Location & Work Environment
Office Type: Fay's office is a collaborative, mission-driven workspace that fosters creativity and innovation.
Office Location(s): Fay's headquarters is located in Birmingham, AL, with additional offices in other major cities.
Geographic Context:
- Birmingham, AL is a mid-sized city with a growing tech and healthcare industry.
- The city offers a relatively low cost of living compared to other major metropolitan areas in the United States.
- Birmingham is home to several major healthcare providers and research institutions, providing ample opportunities for networking and partnerships.
Work Schedule: The work schedule is generally Monday through Friday, with occasional evenings and weekends required for events and presentations.
ASSUMPTION: Fay's office environment is designed to support employees' well-being and productivity, with a focus on open communication and collaboration.
💼 Interview & Application Insights
Typical Process:
- Initial phone or video screen to assess cultural fit and basic qualifications
- In-depth behavioral interview to discuss past experiences and problem-solving skills
- Final interview with the Head of Growth to discuss long-term goals and fit within the team
Key Assessment Areas:
- Communication skills and ability to build rapport with healthcare providers
- Organizational skills and ability to manage multiple partnerships
- Problem-solving skills and resilience in the face of challenges
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience in sales, partnerships, or clinical outreach, as well as your alignment with Fay's mission.
- Prepare for behavioral interview questions that focus on your ability to build relationships, manage multiple priorities, and adapt to changing circumstances.
- Research Fay's mission, values, and target market to demonstrate your understanding of the company and its goals.
ATS Keywords: Sales, partnerships, account management, clinical outreach, communication, organization, event coordination, strategy development, trust building, networking, resilience, curiosity, growth mindset, nutrition care, patient support, healthcare providers
ASSUMPTION: Fay's interview process is designed to assess candidates' skills and cultural fit, with a focus on finding the best possible match for the role and the company's mission.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Project management tools (e.g., Asana, Trello)
- Communication and collaboration platforms (e.g., Slack, Microsoft Teams)
- Presentation software (e.g., PowerPoint, Google Slides)
ASSUMPTION: Fay uses industry-standard tools and technologies to support its sales, marketing, and clinical outreach efforts.
👔 Cultural Fit Considerations
Company Values:
- Mission-driven: Fay is committed to making nutrition care more accessible and improving health outcomes.
- Heart: Fay values empathy, kindness, and a genuine desire to help others.
- Hustle: Fay expects its team members to be proactive, resourceful, and committed to driving results.
- Humility: Fay fosters a culture of continuous learning and improvement, with a focus on listening to and learning from others.
Work Style:
- Collaborative: Fay values open communication, active listening, and teamwork.
- Adaptable: Fay's small size and fast-paced environment require team members to be flexible and adaptable to changing priorities and circumstances.
- Mission-focused: Fay's team members are deeply committed to the company's mission and work tirelessly to achieve its goals.
Self-Assessment Questions:
- How do you build and maintain strong relationships with diverse stakeholders, such as healthcare providers and internal teams?
- How do you balance multiple priorities and adapt to changing circumstances in a fast-paced environment?
- How do you approach continuous learning and improvement, both personally and professionally?
ASSUMPTION: Fay's company culture is mission-driven, collaborative, and adaptable, with a strong emphasis on empathy, kindness, and a growth mindset.
⚠️ Potential Challenges
- Building and maintaining strong relationships with healthcare providers may require significant time and effort.
- Occasional travel may be required for in-person meetings and events, which can disrupt personal schedules and routines.
- The fast-paced nature of Fay's growth may present challenges in terms of prioritization and adaptability.
- Fay's small size may result in a lack of established processes and procedures, requiring team members to be proactive and resourceful.
ASSUMPTION: Fay's small size, fast-paced growth, and mission-driven focus present unique challenges and opportunities for employees.
📈 Similar Roles Comparison
- Clinical Growth Manager vs. Business Development Manager: Both roles focus on building relationships and driving growth, but the Clinical Growth Manager role is more focused on healthcare providers and clinical partnerships.
- Clinical Growth Manager vs. Account Executive: While both roles involve sales and account management, the Clinical Growth Manager role requires a deeper understanding of the healthcare industry and clinical settings.
- Clinical Growth Manager vs. Clinical Operations Manager: The Clinical Growth Manager role is more focused on external partnerships and growth, while the Clinical Operations Manager role is more focused on internal processes and clinical workflows.
ASSUMPTION: The Clinical Growth Manager role is unique in its focus on clinical outreach and healthcare provider partnerships, but shares many similarities with other sales and business development roles.
📝 Sample Projects
- Developing a targeted outreach campaign to engage primary care providers in a specific geographic region
- Hosting a webinar or in-person event to educate healthcare providers about Fay's services and how they can support their patients
- Conducting market research to identify new opportunities for clinical partnerships and growth
ASSUMPTION: Fay's Clinical Growth Manager role involves a diverse range of projects, from strategic planning and execution to event coordination and market research.
❓ Key Questions to Ask During Interview
- How does Fay support its team members' professional growth and development?
- What are the biggest challenges facing Fay in the next 12-24 months, and how can this role help address them?
- How does Fay measure the success of its clinical partnerships and growth efforts?
- What is the company's long-term vision for its clinical outreach and growth strategies?
- How does Fay foster a culture of collaboration and open communication among its team members?
ASSUMPTION: Asking thoughtful, insightful questions during the interview process demonstrates a candidate's interest in and understanding of Fay's mission and goals.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and alignment with Fay's mission
- Prepare for behavioral interview questions that focus on your ability to build relationships, manage multiple priorities, and adapt to changing circumstances
- Research Fay's mission, values, and target market to demonstrate your understanding of the company and its goals
- Follow up with the hiring manager within one week of submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
