📌 Core Information
🔹 Job Title: Clinical Growth Manager – Boston, MA
🔹 Company: Fay
🔹 Location: Boston, MA
🔹 Job Type: On-site
🔹 Category: Healthcare / Clinical
🔹 Date Posted: April 14, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Building and nurturing referral relationships with healthcare providers
- Hosting in-person meetings and events to represent Fay in the field
- Developing local go-to-market strategies in key markets
- Directly impacting patient access to life-changing nutrition care
ASSUMPTION: This role requires a balance of sales, partnerships, and event coordination skills, with a strong focus on building relationships with healthcare providers.
📋 Key Responsibilities
✅ Identify and develop referral relationships with clinicians and healthcare organizations
✅ Educate providers about Fay’s services and how we support their patients
✅ Coordinate and attend in-person visits, events, and presentations in local markets
✅ Act as the voice of referring providers internally, sharing insights with product and growth teams
✅ Help shape the strategy, tools, and materials that support clinical outreach at scale
ASSUMPTION: This role involves a significant amount of travel for in-person meetings and events, as well as managing multiple partnerships across different markets.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., Health Administration, Marketing, or a relevant healthcare field)
Experience: 2+ years of experience in sales, partnerships, account management, or clinical outreach, preferably in healthcare or digital health
Required Skills:
- Excellent communication skills and the ability to build trust quickly
- Strong organizational skills and the ability to manage multiple partnerships
- Confidence leading in-person meetings and events
- Curiosity, resilience, and eagerness to grow with a fast-paced startup
- Deep alignment with Fay’s mission to make nutrition care more accessible
Preferred Skills:
- Experience working with healthcare providers or digital health platforms
- Fluency in a second language (Spanish, Portuguese, or Mandarin)
ASSUMPTION: While not explicitly stated, having experience in healthcare or digital health is highly preferred for this role.
💰 Compensation & Benefits
Salary Range: $70,000 - $90,000 per year (based on industry standards for similar roles in Boston)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Flexible PTO and company holidays
- Professional development opportunities
Working Hours: Full-time (40 hours/week), with flexibility for in-person events and meetings
ASSUMPTION: The salary range is estimated based on industry standards for similar roles in Boston, as the original job listing did not provide salary information.
📌 Applicant Insights
🔍 Company Context
Industry: Fay operates in the digital health and nutrition care space, focusing on connecting patients with registered dietitians covered by their health insurance.
Company Size: Fay is a small, mission-driven startup with 11-50 employees, offering a dynamic and fast-paced work environment.
Founded: Fay was founded in 2021, with a mission to make nutrition care more accessible to patients.
Company Description:
- Fay is committed to transforming healthcare by making personalized nutrition care accessible to everyone
- The company connects patients with registered dietitians covered by their health insurance
- Fay values heart, hustle, and humility in its team members
Company Specialties:
- Nutrition care services
- Healthcare provider partnerships
- Digital health platforms
Company Website: http://www.faynutrition.com
ASSUMPTION: Fay is a young, growing company with a strong focus on its mission and values.
📊 Role Analysis
Career Level: This role is suitable for early to mid-career professionals with 2-5 years of experience in sales, partnerships, or clinical outreach.
Reporting Structure: The Clinical Growth Manager will report directly to the Head of Growth or a similar leadership role.
Work Arrangement: This is an on-site role, with a significant amount of travel required for in-person meetings and events.
Growth Opportunities:
- As Fay grows, there may be opportunities for the Clinical Growth Manager to take on more responsibility or move into a leadership role
- This role offers the chance to work closely with various teams, providing exposure to different aspects of the business
ASSUMPTION: Fay's fast-paced environment and focus on growth present numerous opportunities for professional development and career advancement.
🌍 Location & Work Environment
Office Type: Fay's office is a collaborative, open-plan workspace that encourages team interaction and innovation.
Office Location(s): Fay's headquarters is located in Boston, MA, with potential for remote work in the future.
Geographic Context:
- Boston is a major hub for healthcare and technology, providing ample opportunities for networking and collaboration
- The city offers a diverse range of neighborhoods, cultural attractions, and outdoor activities
- Boston has a humid continental climate, with warm summers and cold, snowy winters
Work Schedule: The work schedule is primarily Monday-Friday, with flexibility for in-person events and meetings.
ASSUMPTION: While the original job listing does not specify the office location, it is implied that the role is based in Fay's Boston headquarters.
💼 Interview & Application Insights
Typical Process:
- Initial phone or video screen to assess cultural fit and basic qualifications
- In-depth behavioral interview to discuss past experiences and problem-solving skills
- Final interview with the Head of Growth or a similar leadership role
- Background check and reference checks
Key Assessment Areas:
- Communication skills and ability to build relationships with healthcare providers
- Organizational skills and ability to manage multiple partnerships
- Adaptability and resilience in a fast-paced startup environment
- Alignment with Fay's mission and values
Application Tips:
- Tailor your resume and cover letter to highlight your experience working with healthcare providers or digital health platforms
- Prepare examples of your ability to build relationships, coordinate events, and manage multiple partnerships
- Demonstrate your passion for Fay's mission and commitment to making nutrition care more accessible
ATS Keywords: Sales, Partnerships, Account Management, Clinical Outreach, Communication, Organization, Event Coordination, Strategy Development, Trust Building, Resilience, Curiosity, Nutrition Care, Healthcare Providers, Patient Access, Team Collaboration, Market Strategy
ASSUMPTION: Fay's interview process is designed to assess candidates' skills and cultural fit, with a strong focus on their ability to build relationships with healthcare providers and manage multiple partnerships.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Project management tools (e.g., Asana, Trello)
- Communication platforms (e.g., Slack, Microsoft Teams)
- Presentation software (e.g., PowerPoint, Google Slides)
ASSUMPTION: Fay uses industry-standard tools and technologies to support its sales and growth efforts.
👔 Cultural Fit Considerations
Company Values:
- Heart: Fay values employees who are passionate, empathetic, and committed to its mission
- Hustle: Fay appreciates team members who are proactive, driven, and dedicated to achieving results
- Humility: Fay fosters a collaborative and inclusive work environment, where everyone's ideas are valued
Work Style:
- Dynamic and fast-paced, with a focus on growth and innovation
- Collaborative and team-oriented, with a strong emphasis on communication and collaboration
- Mission-driven, with a commitment to making nutrition care more accessible
Self-Assessment Questions:
- How do you demonstrate heart in your work, and how does that align with Fay's mission?
- Can you provide an example of a time when you hustled to achieve a challenging goal?
- How do you approach teamwork and collaboration, and how does that fit with Fay's humble and inclusive work environment?
ASSUMPTION: Fay's company culture is centered around its mission and values, with a strong emphasis on heart, hustle, and humility.
⚠️ Potential Challenges
- Managing multiple partnerships across different markets, requiring strong organizational skills and adaptability
- Travel requirements for in-person meetings and events, which may impact work-life balance
- Working in a fast-paced startup environment, with the potential for rapid change and growth
- Building relationships with healthcare providers, which may require patience and persistence
ASSUMPTION: Fay's Clinical Growth Manager role presents unique challenges and opportunities, requiring strong communication, organizational, and adaptability skills.
📈 Similar Roles Comparison
- Unlike traditional sales or account management roles, this position focuses specifically on building relationships with healthcare providers to increase patient access to nutrition care
- This role offers the opportunity to work closely with various teams, providing exposure to different aspects of the business and potential growth opportunities
- As Fay grows, there may be opportunities for the Clinical Growth Manager to take on more responsibility or move into a leadership role
ASSUMPTION: Fay's Clinical Growth Manager role is unique in its focus on clinical partnerships and patient access, offering a blend of sales, partnerships, and event coordination responsibilities.
📝 Sample Projects
- Developing and executing a local go-to-market strategy to increase referrals from primary care providers in Boston
- Hosting an in-person event for specialists to educate them about Fay's services and how they can support their patients
- Acting as the voice of referring providers internally, gathering feedback and insights to inform product development and growth strategies
ASSUMPTION: Fay's Clinical Growth Manager role involves a range of projects, from local market strategy development to in-person event coordination and internal stakeholder management.
❓ Key Questions to Ask During Interview
- How does Fay support its employees' professional development and growth?
- Can you describe the typical work-life balance for this role, considering the travel requirements?
- How does Fay collaborate with healthcare providers to ensure a seamless patient experience?
- What are the most significant challenges facing the Clinical Growth team, and how does Fay support its members in overcoming them?
- How does Fay measure the success of its clinical partnerships, and how does that inform the Clinical Growth Manager's priorities?
ASSUMPTION: Fay's interview process is designed to assess candidates' skills and cultural fit, with a strong focus on their ability to build relationships with healthcare providers and manage multiple partnerships.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your experience working with healthcare providers or digital health platforms
- Prepare examples of your ability to build relationships, coordinate events, and manage multiple partnerships
- Demonstrate your passion for Fay's mission and commitment to making nutrition care more accessible
- Follow up with the hiring manager one week after submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
