📌 Core Information
🔹 Job Title: Clinical Growth Manager – Chicago, IL
🔹 Company: Fay
🔹 Location: Chicago, IL
🔹 Job Type: On-site
🔹 Category: Healthcare, Sales & Business Development
🔹 Date Posted: April 11, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Building and nurturing referral relationships with healthcare providers
- Hosting in-person meetings and events to represent Fay in the field
- Developing local go-to-market strategies in key markets
- Acting as the voice of referring providers internally to shape strategy and tools
ASSUMPTION: This role requires a balance of sales, partnerships, and event coordination skills, with a strong focus on building relationships within the healthcare industry.
📋 Key Responsibilities
✅ Identify and develop referral relationships with clinicians and healthcare organizations
✅ Educate providers about Fay’s services and how we support their patients
✅ Coordinate and attend in-person visits, events, and presentations in local markets
✅ Act as the voice of referring providers internally, sharing insights with product and growth teams
✅ Help shape the strategy, tools, and materials that support clinical outreach at scale
ASSUMPTION: This role requires strong communication skills, organization, and the ability to manage multiple partnerships across different markets.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., Health Administration, Marketing, or a relevant discipline)
Experience: 2+ years of experience in sales, partnerships, account management, or clinical outreach, with a preference for experience in healthcare or digital health
Required Skills:
- Excellent communication skills
- Ability to build trust quickly
- Confidence leading in-person meetings and events
- Highly organized and comfortable managing multiple partnerships
- Curiosity, resilience, and eagerness to grow with a fast-paced startup
- Deep alignment with Fay’s mission to make nutrition care more accessible
Preferred Skills:
- Experience working with healthcare providers or digital health platforms
- Familiarity with CRM software
ASSUMPTION: While not explicitly stated, experience in healthcare or digital health is highly preferred for this role.
💰 Compensation & Benefits
Salary Range: $60,000 - $80,000 per year (based on industry standards for similar roles and experience levels in Chicago)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Unlimited PTO
- Professional development opportunities
Working Hours: Full-time (40 hours/week) with flexible scheduling for in-person events and meetings
ASSUMPTION: The salary range is estimated based on industry standards for similar roles and experience levels in Chicago. Benefits are assumed based on typical startup offerings.
📌 Applicant Insights
🔍 Company Context
Industry: Fay operates in the digital health and nutrition care space, focusing on making nutrition care more accessible through virtual consultations with registered dietitians.
Company Size: Fay is a small startup with 11-50 employees, offering a dynamic and fast-paced work environment.
Founded: Fay was founded in 2021, with a mission to make nutrition care more accessible and affordable.
Company Description:
- Fay connects users with registered dietitians covered by their health insurance
- Offers personalized nutrition plans and ongoing support
- Focuses on improving user health and well-being through better nutrition
Company Specialties:
- Nutrition care services
- Health insurance integration
- Digital health platform development
Company Website: http://www.faynutrition.com
ASSUMPTION: Fay's focus on accessibility and affordability in nutrition care sets it apart in the digital health industry.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth and advancement within the company
Reporting Structure: This role reports directly to the Head of Growth or a similar leadership position
Work Arrangement: On-site, with flexibility for remote work when attending virtual meetings or events
Growth Opportunities:
- Expanding the clinical growth team as Fay grows
- Potential advancement to a leadership or management role within the growth department
- Opportunities to shape Fay's clinical outreach strategy and tools
ASSUMPTION: As Fay continues to grow, there will be ample opportunities for professional development and advancement within the company.
🌍 Location & Work Environment
Office Type: Fay's office is located in Chicago, IL, with a collaborative and dynamic work environment
Office Location(s): 222 W Merchandise Mart Plaza, Suite 1230, Chicago, IL 60654
Geographic Context:
- Chicago is a major hub for healthcare and technology industries
- The office is located in the Merchandise Mart, a popular business district with easy access to public transportation
- Chicago offers a diverse range of cultural, dining, and entertainment options
Work Schedule: Full-time (40 hours/week) with flexible scheduling for in-person events and meetings
ASSUMPTION: The work environment at Fay is collaborative and fast-paced, with a strong emphasis on teamwork and communication.
💼 Interview & Application Insights
Typical Process:
- Initial phone or video screen to assess cultural fit and basic qualifications
- In-depth behavioral interview to discuss past experiences and problem-solving skills
- Final interview with the Head of Growth or a similar leadership position
Key Assessment Areas:
- Communication skills and ability to build rapport with healthcare providers
- Organizational skills and ability to manage multiple partnerships
- Problem-solving skills and adaptability in a fast-paced environment
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience in sales, partnerships, or clinical outreach
- Demonstrate your passion for Fay's mission and commitment to improving access to nutrition care
- Prepare examples of your past successes in building relationships, coordinating events, or developing go-to-market strategies
ATS Keywords: Sales, Partnerships, Account Management, Clinical Outreach, Communication, Organization, Event Coordination, Strategy Development, Relationship Building, Healthcare Knowledge, Nutrition Care, Team Collaboration, Curiosity, Resilience, Growth Mindset, Mission Alignment
ASSUMPTION: Fay's interview process is designed to assess candidates' communication skills, organizational skills, and cultural fit within the company.
🛠️ Tools & Technologies
- CRM software (e.g., HubSpot, Salesforce, or similar)
- Project management tools (e.g., Asana, Trello, or similar)
- Communication and collaboration tools (e.g., Slack, Google Workspace, or similar)
ASSUMPTION: Fay uses industry-standard tools and technologies to support its sales and growth efforts.
👔 Cultural Fit Considerations
Company Values:
- Heart: We care deeply about our mission and the people we serve
- Hustle: We work hard and move quickly to achieve our goals
- Humility: We listen, learn, and collaborate to continuously improve
Work Style:
- Collaborative: We work together to achieve our goals and support each other's success
- Adaptable: We embrace change and pivot as needed to stay competitive
- Mission-driven: We are passionate about our mission and committed to making a difference
Self-Assessment Questions:
- How do you embody Fay's core values in your daily work?
- Describe a time when you had to adapt to a significant change in your work environment or strategy
- How do you approach building and maintaining strong relationships with clients or partners?
ASSUMPTION: Fay's company culture is collaborative, mission-driven, and focused on continuous improvement.
⚠️ Potential Challenges
- Managing multiple partnerships and priorities in a fast-paced environment
- Balancing in-person events and virtual meetings with other responsibilities
- Adapting to changes in Fay's growth strategy or market conditions
- Building relationships with healthcare providers who may be resistant to change or new technologies
ASSUMPTION: These challenges are inherent to the role and can be overcome with strong communication skills, organizational skills, and adaptability.
📈 Similar Roles Comparison
- Unlike traditional sales or account management roles, this position requires a strong focus on event coordination and relationship building within the healthcare industry
- Fay's mission-driven approach to nutrition care sets it apart from other digital health or wellness companies
- This role offers opportunities for professional development and growth within a fast-paced startup environment
ASSUMPTION: This role is unique in its focus on clinical growth and referral partnerships within the digital health industry.
📝 Sample Projects
- Developing a go-to-market strategy for a new market or healthcare provider network
- Coordinating and hosting a regional healthcare conference or event
- Building and maintaining strong relationships with key opinion leaders in the nutrition care space
ASSUMPTION: These projects are representative of the day-to-day responsibilities and initiatives in this role.
❓ Key Questions to Ask During Interview
- How does Fay support the professional development and growth of its employees?
- What are the biggest challenges facing the clinical growth team in the next 6-12 months?
- How does Fay collaborate with healthcare providers to ensure the success of its referral partnerships?
- What are the most important priorities for this role in the first 30, 60, and 90 days?
- How does Fay measure the success of its clinical growth efforts, and how can I contribute to these metrics?
ASSUMPTION: These questions are designed to assess Fay's commitment to employee growth, the challenges facing the clinical growth team, and the expectations for this role.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience in sales, partnerships, or clinical outreach
- Prepare for behavioral interview questions that assess your communication skills, organizational skills, and problem-solving abilities
- Follow up with Fay after submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
