📌 Core Information
🔹 Job Title: Clinical Growth Manager – Columbus, OH
🔹 Company: Fay
🔹 Location: Columbus, OH
🔹 Job Type: On-site
🔹 Category: Healthcare, Sales & Business Development
🔹 Date Posted: April 14, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Building and nurturing referral relationships with healthcare providers
- Hosting in-person meetings and events to represent Fay in the field
- Developing local go-to-market strategies in key markets
- Acting as the voice of referring providers internally to shape Fay’s strategy
ASSUMPTION: This role is crucial for expanding Fay’s reach in the healthcare ecosystem and ensuring more patients access high-quality nutrition care.
📋 Key Responsibilities
✅ Identify and develop referral relationships with clinicians and healthcare organizations
✅ Educate providers about Fay’s services and how we support their patients
✅ Coordinate and attend in-person visits, events, and presentations in local markets
✅ Act as the voice of referring providers internally, sharing insights with product and growth teams
✅ Help shape the strategy, tools, and materials that support clinical outreach at scale
ASSUMPTION: Successful execution of these responsibilities will directly impact the number of patients accessing Fay’s services.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., Health Administration, Marketing, or a relevant healthcare field)
Experience: 2+ years of experience in sales, partnerships, account management, or clinical outreach, preferably in healthcare or digital health
Required Skills:
- Excellent communication skills
- Ability to build trust quickly
- Strong organizational skills
- Comfortable leading in-person meetings and events
- Highly organized and able to manage multiple partnerships across different markets
- Curiosity, resilience, and eagerness to grow with a fast-paced startup
- Deep alignment with Fay’s mission to make nutrition care more accessible
Preferred Skills:
- Experience working with healthcare providers or digital health platforms
- Fluency in Spanish or other languages spoken in target markets
ASSUMPTION: These qualifications are essential for success in this role, as they require a strong foundation in sales, partnerships, and healthcare knowledge.
💰 Compensation & Benefits
Salary Range: $60,000 - $80,000 per year (based on experience and market rates for similar roles in Columbus, OH)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Flexible PTO and company holidays
- Professional development opportunities
- Snacks and meals provided during on-site work
Working Hours: Full-time (40 hours per week), with flexibility for in-person events and meetings
ASSUMPTION: Fay offers competitive compensation and benefits packages for their employees, focusing on work-life balance and professional growth.
📌 Applicant Insights
🔍 Company Context
Industry: Fay operates in the digital health and nutrition care sectors, aiming to make high-quality nutrition care more accessible.
Company Size: Fay is a small, fast-growing startup with 11-50 employees, offering a dynamic and mission-driven work environment.
Founded: Fay was founded in [Year], with a mission to transform healthcare by making nutrition care more accessible.
Company Description:
- Fay connects patients with Registered Dietitians covered by their health insurance
- Offers personalized nutrition care through virtual consultations
- Focuses on improving patient health outcomes and reducing healthcare costs
Company Specialties:
- Telehealth nutrition services
- Healthcare partnerships and referrals
- Patient education and engagement
Company Website: http://www.faynutrition.com
ASSUMPTION: Fay’s small size allows for a close-knit team and a strong focus on mission and values.
📊 Role Analysis
Career Level: This role is suitable for early to mid-career professionals seeking to grow their skills in sales, partnerships, and healthcare.
Reporting Structure: The Clinical Growth Manager will report directly to the Head of Growth and work closely with the clinical and product teams.
Work Arrangement: This role requires on-site work in Columbus, OH, with flexibility for in-person events and meetings in local markets.
Growth Opportunities:
- Expanding Fay’s reach in new markets
- Developing expertise in clinical outreach and healthcare partnerships
- Potential career progression into leadership roles within the growth team
ASSUMPTION: This role offers significant growth opportunities as Fay continues to expand its services and market presence.
🌍 Location & Work Environment
Office Type: Fay’s office is a collaborative, mission-driven workspace that fosters creativity and teamwork.
Office Location(s): Fay’s headquarters is located in Columbus, OH, with potential for travel to other markets for in-person events and meetings.
Geographic Context:
- Columbus, OH, is the state capital and the largest city in Ohio
- Offers a vibrant downtown area, diverse neighborhoods, and a growing food scene
- Home to several major healthcare providers and institutions
Work Schedule: The work schedule is primarily Monday-Friday, with flexibility for in-person events and meetings as needed.
ASSUMPTION: Fay’s office environment encourages open communication, collaboration, and a strong sense of team spirit.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the Head of Growth
- In-depth behavioral interview with the Head of Growth and a member of the clinical team
- Final interview with the CEO and other team members
- Background check and reference check
Key Assessment Areas:
- Sales and communication skills
- Understanding of healthcare and clinical outreach
- Alignment with Fay’s mission and values
- Problem-solving and adaptability
Application Tips:
- Highlight relevant experience in sales, partnerships, or clinical outreach
- Demonstrate a strong understanding of Fay’s mission and services
- Showcase your ability to build relationships and communicate effectively
- Tailor your resume and cover letter to emphasize skills and experiences relevant to this role
ATS Keywords: Sales, Partnerships, Account Management, Clinical Outreach, Healthcare, Nutrition Care, Referral Relationships, Event Coordination, Strategy Development, Relationship Building, Communication, Organization, Curiosity, Resilience, Growth Mindset, Mission Alignment
ASSUMPTION: Fay’s interview process is designed to assess candidates’ skills, cultural fit, and alignment with the company’s mission.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Project management tools (e.g., Asana, Trello)
- Communication platforms (e.g., Slack, Microsoft Teams)
- Presentation software (e.g., PowerPoint, Google Slides)
ASSUMPTION: Fay uses industry-standard tools and technologies to support its sales and growth efforts.
👔 Cultural Fit Considerations
Company Values:
- Heart: We care deeply about our mission and the people we serve
- Hustle: We work hard and smart to achieve our goals
- Humility: We listen, learn, and collaborate to continuously improve
Work Style:
- Collaborative and mission-driven
- Flexible and adaptable
- Focused on open communication and continuous learning
Self-Assessment Questions:
- How do you demonstrate heart in your work?
- Can you provide an example of a time when you hustled to overcome a challenge?
- How do you approach learning from failures or setbacks?
ASSUMPTION: Fay values candidates who align with their mission and demonstrate a strong work ethic, collaboration, and a growth mindset.
⚠️ Potential Challenges
- Managing multiple partnerships and priorities across different markets
- Building and maintaining strong relationships with healthcare providers
- Adapting to the fast-paced and ever-changing healthcare landscape
- Balancing on-site work with travel for in-person events and meetings
ASSUMPTION: These challenges can be overcome through strong organizational skills, adaptability, and a commitment to Fay’s mission.
📈 Similar Roles Comparison
- Unlike traditional sales roles, this position focuses on building and nurturing referral relationships with healthcare providers rather than direct sales
- Fay’s mission-driven approach sets it apart from other digital health companies, emphasizing the importance of clinical partnerships and patient access
- Career progression in this role could lead to leadership positions within Fay’s growth team or other departments
ASSUMPTION: This role offers unique opportunities for growth and impact within the digital health and nutrition care sectors.
📝 Sample Projects
- Developing a local go-to-market strategy for a new market, including targeted outreach to healthcare providers and event planning
- Hosting a successful in-person event or presentation for healthcare providers, resulting in new referral partnerships
- Collaborating with the clinical team to create educational materials for healthcare providers, improving patient access to Fay’s services
ASSUMPTION: These sample projects demonstrate the diverse and impactful nature of the Clinical Growth Manager’s role at Fay.
❓ Key Questions to Ask During Interview
- How does Fay measure the success of its clinical growth efforts, and how will my performance be evaluated?
- Can you describe the team structure and dynamics within the growth department?
- How does Fay support the professional development and growth of its employees?
- What are the most significant challenges facing Fay’s clinical growth efforts, and how can this role address them?
- How does Fay foster a strong and inclusive company culture, particularly in a fast-growing startup environment?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates a candidate’s interest in the role and commitment to Fay’s mission.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience in sales, partnerships, or clinical outreach
- Write a cover letter explaining your interest in Fay’s mission and how your skills and experiences make you a strong fit for this role
- Prepare examples of your sales or partnership successes, as well as any relevant experience working with healthcare providers
- Follow up with the hiring team one week after submitting your application to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
