π Core Information
πΉ Job Title: Clinical Growth Manager β Dallas, TX
πΉ Company: Fay
πΉ Location: Dallas, TX
πΉ Job Type: Full-time, On-site
πΉ Category: Healthcare, Sales & Business Development
πΉ Date Posted: April 14, 2025
πΉ Experience Level: 2-5 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Building and nurturing referral relationships with healthcare providers
- Hosting in-person meetings and events to represent Fay in the field
- Developing local go-to-market strategies in key markets
- Collaborating with internal teams to shape clinical outreach strategies
ASSUMPTION: This role requires a balance of sales, partnerships, and event coordination skills, with a strong focus on building relationships within the healthcare industry.
π Key Responsibilities
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Identify and develop referral relationships with clinicians and healthcare organizations
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Educate providers about Fayβs services and how we support their patients
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Coordinate and attend in-person visits, events, and presentations in local markets
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Act as the voice of referring providers internally, sharing insights with product and growth teams
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Help shape the strategy, tools, and materials that support clinical outreach at scale
ASSUMPTION: This role involves frequent travel to local markets for in-person meetings and events, with a focus on building and maintaining strong relationships with healthcare providers.
π― Required Qualifications
Education: Bachelor's degree in a related field (e.g., Health Administration, Business, or a relevant healthcare field)
Experience: 2+ years of experience in sales, partnerships, account management, or clinical outreach, with a preference for experience in healthcare or digital health
Required Skills:
- Excellent communication and interpersonal skills
- Proven ability to build trust quickly and establish strong relationships
- Strong organizational skills and the ability to manage multiple partnerships across different markets
- Curiosity, resilience, and a growth mindset
- Deep alignment with Fayβs mission to make nutrition care more accessible
Preferred Skills:
- Experience working with healthcare providers or digital health platforms
- Familiarity with CRM software and sales enablement tools
ASSUMPTION: While a degree in a related field is preferred, Fay values relevant experience and transferable skills over formal education. Candidates with a strong background in sales, partnerships, or account management in other industries are encouraged to apply.
π° Compensation & Benefits
Salary Range: $70,000 - $90,000 per year (based on experience and market rates for similar roles in Dallas, TX)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Generous PTO and holiday schedule
- Professional development opportunities
- Dynamic, mission-driven work environment
Working Hours: Full-time, typically Monday-Friday, with flexibility for in-person events and meetings
ASSUMPTION: Fay offers competitive compensation and benefits packages for similar roles in the Dallas, TX area. The salary range provided is an estimate based on market data and may vary depending on the candidate's experience and qualifications.
π Applicant Insights
π Company Context
Industry: Fay operates in the digital health and nutrition care sectors, focusing on making personalized nutrition care more accessible through technology and partnerships with healthcare providers.
Company Size: Fay is a small, mission-driven startup with 11-50 employees, offering a dynamic and collaborative work environment.
Founded: Fay was founded in [Year], with a mission to transform healthcare by making personalized nutrition care accessible to everyone.
Company Description:
- Fay connects patients with Registered Dietitians covered by their health insurance, providing personalized nutrition care at no additional cost.
- The company focuses on building partnerships with healthcare providers and organizations to expand access to its services.
- Fay is committed to improving health outcomes and reducing healthcare costs through evidence-based nutrition interventions.
Company Specialties:
- Nutrition care services
- Healthcare provider partnerships
- Digital health technology
- Health outcomes improvement
Company Website: http://www.faynutrition.com
ASSUMPTION: Fay's focus on mission-driven work and improving health outcomes makes it an attractive option for candidates passionate about healthcare and nutrition.
π Role Analysis
Career Level: This role is suitable for early to mid-career professionals seeking to grow their skills in sales, partnerships, and event coordination within the healthcare industry.
Reporting Structure: The Clinical Growth Manager will report directly to the Head of Growth and collaborate with internal teams, including Product, Marketing, and Sales.
Work Arrangement: This is an on-site, full-time role with a flexible work schedule that may require occasional travel for in-person meetings and events.
Growth Opportunities:
- Advancement to senior roles within the Growth team as Fay expands its reach
- Potential to specialize in specific aspects of the role, such as event planning or strategic partnerships
- Opportunities to work on cross-functional projects and gain exposure to various aspects of the business
ASSUMPTION: Fay's fast-paced growth and collaborative work environment offer numerous opportunities for professional development and career advancement.
π Location & Work Environment
Office Type: Fay's office is a modern, collaborative workspace designed to foster creativity and productivity.
Office Location(s): Fay's headquarters is located in Dallas, TX, with additional offices in [Location(s)].
Geographic Context:
- Dallas, TX, is a vibrant, growing city with a diverse economy and a strong healthcare sector.
- The city offers a high quality of life, with numerous cultural attractions, sports teams, and outdoor recreation opportunities.
- Dallas has a humid subtropical climate, with mild winters and hot, humid summers.
Work Schedule: The work schedule is typically Monday-Friday, with flexibility for in-person events and meetings. Occasional travel may be required for in-person visits and presentations.
ASSUMPTION: Fay's office environment is designed to support collaboration and productivity, with a focus on fostering a positive work-life balance.
πΌ Interview & Application Insights
Typical Process:
- Initial phone or video screen to assess cultural fit and basic qualifications
- In-depth behavioral interview to discuss past experiences and problem-solving skills
- Final interview with the Head of Growth to discuss the role's fit within the broader organizational strategy
- Background check and reference checks (if applicable)
Key Assessment Areas:
- Communication and interpersonal skills
- Sales and relationship-building abilities
- Organizational skills and event planning experience
- Alignment with Fay's mission and values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience in sales, partnerships, or event coordination, with a focus on healthcare or digital health.
- Prepare for behavioral interview questions by reflecting on your past experiences and how they have prepared you for this role.
- Research Fay's mission and values to demonstrate your alignment with the company's goals during the interview process.
ATS Keywords: Sales, partnerships, account management, clinical outreach, communication, organization, event coordination, strategy development, relationship building, healthcare knowledge, nutrition care, team collaboration, curiosity, resilience, growth mindset, mission alignment
ASSUMPTION: Fay's interview process is designed to assess candidates' skills and cultural fit, with a focus on finding the best possible match for the role and the organization.
π οΈ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Sales enablement tools (e.g., LinkedIn Sales Navigator, DiscoverOrg)
- Project management tools (e.g., Asana, Trello)
- Communication and collaboration tools (e.g., Slack, Google Workspace)
ASSUMPTION: Fay uses industry-standard tools and technologies to support its sales and growth efforts. Familiarity with these tools is not required but may be beneficial.
π Cultural Fit Considerations
Company Values:
- Mission-driven: We are passionate about improving health outcomes and reducing healthcare costs through personalized nutrition care.
- Collaborative: We work together to achieve our goals and support each other's success.
- Adaptable: We embrace change and continuously seek to improve our processes and offerings.
- Inclusive: We foster a diverse and inclusive work environment that values and respects the unique perspectives of all team members.
Work Style:
- Dynamic: Fay's fast-paced growth and changing priorities require team members to be adaptable and responsive.
- Collaborative: Teamwork and open communication are essential for success at Fay.
- Mission-focused: Team members are passionate about Fay's mission and committed to driving its success.
Self-Assessment Questions:
- Do you share Fay's passion for improving health outcomes through personalized nutrition care?
- Are you comfortable working in a fast-paced, dynamic environment with changing priorities?
- Do you thrive in a collaborative work environment and enjoy working with diverse teams?
ASSUMPTION: Fay's company culture is driven by its mission to improve health outcomes and reduce healthcare costs through personalized nutrition care. Candidates who share this passion and are comfortable working in a dynamic, collaborative environment are likely to be a good fit for the organization.
β οΈ Potential Challenges
- Occasional travel for in-person meetings and events may be required, which could disrupt personal schedules or routines.
- The role may involve working with a diverse range of healthcare providers and organizations, each with its own unique culture and priorities, requiring strong adaptability and communication skills.
- Fay's fast-paced growth may result in changing priorities and workloads, requiring team members to be adaptable and responsive.
- The competitive nature of the digital health and nutrition care sectors may present challenges in building and maintaining referral relationships with healthcare providers.
ASSUMPTION: While these challenges may present obstacles, Fay's mission-driven culture and commitment to improving health outcomes make it an attractive and rewarding place to work.
π Similar Roles Comparison
- Unlike traditional sales roles, this position focuses on building referral relationships with healthcare providers rather than direct sales to consumers.
- Fay's mission-driven approach sets it apart from other digital health and nutrition care companies, which may focus more on revenue growth than improving health outcomes.
- This role offers opportunities for career growth within Fay's expanding organization, with potential paths to senior roles within the Growth team or other departments.
ASSUMPTION: While this role shares similarities with other sales and business development positions, its focus on healthcare provider partnerships and Fay's mission-driven approach make it a unique and rewarding opportunity.
π Sample Projects
- Developing and executing a local go-to-market strategy for Fay's services in a new market
- Hosting an in-person event or presentation for healthcare providers to educate them about Fay's services and how they can support their patients
- Building and maintaining a strong referral relationship with a key healthcare provider or organization, resulting in a significant increase in patient referrals
ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and opportunities available in this role, from strategic planning and execution to relationship-building and event coordination.
β Key Questions to Ask During Interview
- How does Fay measure the success of its clinical growth efforts, and how will my performance be evaluated in this role?
- What opportunities exist for professional development and career advancement within Fay's Growth team or other departments?
- How does Fay support its team members in maintaining a healthy work-life balance, particularly when traveling for in-person meetings and events?
- What are the biggest challenges facing Fay's clinical growth efforts, and how can this role help address them?
- How does Fay collaborate with its healthcare provider partners to ensure that its services meet the needs of their patients and support their clinical goals?
ASSUMPTION: These interview questions are designed to provide insight into Fay's clinical growth strategies, company culture, and opportunities for professional development and career advancement.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience in sales, partnerships, or event coordination, with a focus on healthcare or digital health.
- Prepare for behavioral interview questions by reflecting on your past experiences and how they have prepared you for this role.
- Research Fay's mission and values to demonstrate your alignment with the company's goals during the interview process.
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role.
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.