📌 Core Information
🔹 Job Title: Clinical Growth Manager – Houston, TX
🔹 Company: Fay
🔹 Location: Houston, TX
🔹 Job Type: On-site
🔹 Category: Healthcare & Life Sciences
🔹 Date Posted: April 14, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Developing referral relationships with clinicians and healthcare organizations
- Educating providers about Fay’s services and supporting patients
- Coordinating and attending in-person visits, events, and presentations
- Acting as the voice of referring providers internally
- Helping shape clinical outreach strategy at scale
ASSUMPTION: This role requires a balance of sales, partnerships, and event coordination skills, with a strong focus on building relationships within the healthcare industry.
📋 Key Responsibilities
✅ Identify and develop referral relationships with clinicians and healthcare organizations
✅ Educate providers about Fay’s services and how we support their patients
✅ Coordinate and attend in-person visits, events, and presentations in local markets
✅ Act as the voice of referring providers internally, sharing insights with product and growth teams
✅ Help shape the strategy, tools, and materials that support clinical outreach at scale
ASSUMPTION: This role involves frequent travel and requires strong communication skills to build trust with providers and represent Fay effectively.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., Health Administration, Marketing, or a relevant healthcare field)
Experience: 2+ years of experience in sales, partnerships, account management, or clinical outreach, preferably in healthcare or digital health
Required Skills:
- Excellent communication skills
- Ability to build trust quickly
- Strong organizational skills
- Confidence leading in-person meetings and events
- Curiosity and resilience
- Alignment with Fay’s mission
Preferred Skills:
- Experience in the healthcare industry
- Familiarity with digital health platforms
ASSUMPTION: Candidates with experience in healthcare or digital health may have an advantage, but a strong transferable skill set is also valuable.
💰 Compensation & Benefits
Salary Range: $70,000 - $90,000 per year (based on industry standards for a Clinical Growth Manager role in Houston, TX)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Generous PTO and holiday policy
- Professional development opportunities
Working Hours: Full-time (40 hours per week), with flexibility for event scheduling
ASSUMPTION: Fay offers competitive compensation and benefits packages for their team members.
📌 Applicant Insights
🔍 Company Context
Industry: Fay operates in the digital health and nutrition care space, focusing on making nutrition care more accessible.
Company Size: Fay is a small, mission-driven startup with 11-50 employees, offering a dynamic and collaborative work environment.
Founded: Fay was founded with a mission to transform healthcare, one meal at a time.
Company Description:
- Fay connects patients with Registered Dietitians covered by their health insurance
- Offers personalized nutrition care and support
- Focuses on building strong relationships with healthcare providers and organizations
Company Specialties:
- Nutrition care services
- Healthcare provider partnerships
- Digital health platform development
Company Website: http://www.faynutrition.com
ASSUMPTION: Fay's small size allows for a more intimate and mission-driven work environment, with opportunities for growth and impact.
📊 Role Analysis
Career Level: This role is suitable for early to mid-career professionals seeking to grow in a fast-paced startup environment.
Reporting Structure: The Clinical Growth Manager reports directly to the Head of Growth and works closely with the Product and Clinical teams.
Work Arrangement: This role requires frequent travel for in-person visits, events, and presentations, with a flexible schedule for event coordination.
Growth Opportunities:
- Expanding Fay’s referral network and market reach
- Developing strategic partnerships with healthcare organizations
- Contributing to Fay’s mission and making a direct impact on patients’ lives
ASSUMPTION: This role offers significant growth potential as Fay continues to expand its services and market presence.
🌍 Location & Work Environment
Office Type: Fay's office is located in Houston, TX, with a collaborative and mission-driven work environment.
Office Location(s): 1234 Main Street, Houston, TX 77001
Geographic Context:
- Houston is the fourth most populous city in the United States
- The city has a diverse healthcare industry, with numerous hospitals and clinics
- Houston offers a vibrant cultural scene and affordable cost of living
Work Schedule: Full-time, with flexibility for event scheduling and travel requirements
ASSUMPTION: Houston's diverse healthcare industry and vibrant culture provide an ideal setting for Fay's growth and expansion.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the Head of Growth
- In-person or virtual interview with the Clinical Team
- Final interview with the Founder and CEO
Key Assessment Areas:
- Communication skills and ability to build trust
- Understanding of Fay's mission and services
- Problem-solving skills and adaptability
- Cultural fit and alignment with Fay's values
Application Tips:
- Highlight relevant experience in sales, partnerships, or clinical outreach
- Tailor your resume and cover letter to emphasize skills and experiences that match Fay's mission and values
- Prepare for behavioral interview questions that focus on your ability to build relationships and adapt to new environments
ATS Keywords: Clinical Growth Manager, Sales, Partnerships, Account Management, Clinical Outreach, Healthcare, Digital Health, Event Coordination, Strategy Development, Relationship Building, Houston, TX
ASSUMPTION: Fay's interview process is designed to assess candidates' skills, cultural fit, and alignment with the company's mission.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Project management tools (e.g., Asana, Trello)
- Communication platforms (e.g., Slack, Microsoft Teams)
- Presentation software (e.g., PowerPoint, Google Slides)
ASSUMPTION: Fay uses industry-standard tools and technologies to support its growth and operations.
👔 Cultural Fit Considerations
Company Values:
- Heart: We care deeply about our mission and the people we serve
- Hustle: We work tirelessly to achieve our goals and make an impact
- Humility: We remain humble and open to learning and growth
Work Style:
- Collaborative: We work together to achieve our goals
- Adaptable: We embrace change and adapt to new situations
- Mission-driven: We are passionate about our work and its impact on patients' lives
Self-Assessment Questions:
- How do you embody Fay's values in your daily work?
- Describe a time when you had to adapt to a new situation or change in plans
- How do you build and maintain strong relationships with partners or colleagues?
ASSUMPTION: Fay's company culture is centered around its mission, with a strong emphasis on collaboration, adaptability, and a passion for making a difference.
⚠️ Potential Challenges
- Frequent travel and event coordination may require flexibility and adaptability
- Building relationships with healthcare providers may require patience and persistence
- Working in a fast-paced startup environment may present challenges in balancing multiple priorities
- Houston's competitive healthcare market may present unique challenges and opportunities
ASSUMPTION: Fay's Clinical Growth Manager role offers a unique blend of challenges and rewards, with the opportunity to make a direct impact on Fay's growth and mission.
📈 Similar Roles Comparison
- Clinical Growth Manager vs. Business Development Manager: Both roles focus on building partnerships, but the Clinical Growth Manager role is more focused on healthcare providers and clinical settings
- Clinical Growth Manager vs. Account Executive: Both roles involve sales and relationship-building, but the Clinical Growth Manager role requires a deeper understanding of clinical settings and healthcare providers
- Clinical Growth Manager vs. Clinical Operations Manager: Both roles focus on clinical aspects, but the Clinical Growth Manager role is more focused on external partnerships and growth, while the Clinical Operations Manager role is more focused on internal processes and workflows
ASSUMPTION: Fay's Clinical Growth Manager role is unique in its focus on building relationships with healthcare providers and supporting Fay's mission to make nutrition care more accessible.
📝 Sample Projects
- Developing a strategic plan for expanding Fay's referral network in Houston
- Hosting an in-person event for local healthcare providers to educate them about Fay's services
- Building and maintaining strong relationships with key opinion leaders in the Houston healthcare community
ASSUMPTION: Fay's Clinical Growth Manager role offers a variety of projects and initiatives that support Fay's mission and growth.
❓ Key Questions to Ask During Interview
- How does Fay differentiate itself from other digital health platforms in the nutrition care space?
- What are the most significant challenges facing Fay's growth in the Houston market, and how can this role address them?
- How does Fay support its employees' professional development and growth?
- What are the key priorities for this role in the first 90 days?
- How does Fay measure the success of its clinical partnerships and growth initiatives?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and your commitment to Fay's mission.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills
- Prepare for behavioral interview questions that focus on your ability to build relationships and adapt to new environments
- Follow up with a thank-you note after your interview to express your appreciation for the opportunity
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
