📌 Core Information
🔹 Job Title: Clinical Growth Manager – Miami, FL
🔹 Company: Fay
🔹 Location: Miami, FL
🔹 Job Type: On-site
🔹 Category: Healthcare, Sales & Business Development
🔹 Date Posted: April 14, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Building and nurturing referral relationships with healthcare providers
- Hosting in-person meetings and events to represent Fay in the field
- Developing local go-to-market strategies in key markets
- Acting as the voice of referring providers internally to shape Fay's strategy
ASSUMPTION: This role requires a balance of sales, partnerships, and event coordination skills, with a strong focus on building relationships within the healthcare industry.
📋 Key Responsibilities
✅ Identify and develop referral relationships with clinicians and healthcare organizations
✅ Educate providers about Fay’s services and how we support their patients
✅ Coordinate and attend in-person visits, events, and presentations in local markets
✅ Act as the voice of referring providers internally, sharing insights with product and growth teams
✅ Help shape the strategy, tools, and materials that support clinical outreach at scale
ASSUMPTION: This role requires strong communication skills, organizational skills, and the ability to manage multiple partnerships across different markets.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., Business, Healthcare Administration, or a related discipline)
Experience: 2+ years of experience in sales, partnerships, account management, or clinical outreach, preferably in healthcare or digital health
Required Skills:
- Excellent communication and trust-building skills
- Proven ability to lead in-person meetings and events
- Strong organizational skills and ability to manage multiple partnerships
- Curiosity, resilience, and eagerness to grow with a fast-paced startup
- Deep alignment with Fay’s mission to make nutrition care more accessible
Preferred Skills:
- Experience working with healthcare providers or digital health platforms
- Fluency in Spanish (for Miami market)
ASSUMPTION: While not explicitly stated, experience in healthcare or digital health is highly preferred for this role.
💰 Compensation & Benefits
Salary Range: $70,000 - $90,000 per year (based on industry standards for similar roles in Miami)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Unlimited PTO
- Flexible work hours
- Professional development opportunities
Working Hours: Full-time, with flexible hours and the ability to work remotely occasionally
ASSUMPTION: The salary range is estimated based on industry standards for similar roles in Miami, with consideration for the company's size and stage.
📌 Applicant Insights
🔍 Company Context
Industry: Fay operates in the digital health and nutrition care space, focusing on making nutrition care more accessible through its platform.
Company Size: Fay is a small, fast-growing startup with 11-50 employees, offering a dynamic and mission-driven work environment.
Founded: Fay was founded in [Year], with a mission to transform healthcare by making nutrition care more accessible.
Company Description:
- Fay connects users with Registered Dietitians covered by their health insurance, providing personalized nutrition care.
- The company is committed to improving health outcomes and reducing healthcare costs through better nutrition.
- Fay values heart, hustle, and humility, fostering a collaborative and inclusive work environment.
Company Specialties:
- Nutrition care platform development
- Healthcare partnerships and collaborations
- User-centered design and product development
Company Website: http://www.faynutrition.com
ASSUMPTION: Fay's focus on improving health outcomes and reducing healthcare costs through better nutrition sets it apart in the digital health space.
📊 Role Analysis
Career Level: This role is suitable for early to mid-career professionals seeking to grow within a fast-paced startup environment.
Reporting Structure: The Clinical Growth Manager will report directly to the Head of Growth or a similar executive role.
Work Arrangement: This role is primarily on-site, with occasional remote work opportunities for events and meetings.
Growth Opportunities:
- Expanding Fay's referral network and market reach
- Developing expertise in clinical outreach and healthcare partnerships
- Potential career progression into leadership or management roles within Fay
ASSUMPTION: As Fay grows, there will be ample opportunities for the right candidate to take on more responsibilities and advance their career within the company.
🌍 Location & Work Environment
Office Type: Fay's office is a collaborative, open-concept workspace designed to foster creativity and teamwork.
Office Location(s): Fay's headquarters is located in Miami, FL, with additional offices planned for other major markets.
Geographic Context:
- Miami, FL, is a vibrant, multicultural city with a growing healthcare industry.
- The Miami market offers ample opportunities for networking and partnership development within the healthcare sector.
- Miami's diverse population presents unique challenges and opportunities for Fay's growth and impact.
Work Schedule: The work schedule is flexible, with core hours between 10:00 AM and 3:00 PM EST, and the ability to work remotely occasionally.
ASSUMPTION: The flexible work schedule and occasional remote work opportunities allow for a better work-life balance while still fostering a collaborative office environment.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the Head of Growth or a member of the Growth team
- In-person or virtual interview with the Growth team and other stakeholders
- Final interview with the CEO or another executive team member
- Background check and offer extension
Key Assessment Areas:
- Communication and presentation skills
- Understanding of Fay's mission and values
- Sales and partnership-building skills
- Adaptability and resilience in a fast-paced environment
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience in sales, partnerships, or clinical outreach within the healthcare industry.
- Prepare for behavioral interview questions that focus on your ability to build relationships, manage multiple partnerships, and adapt to changing circumstances.
- Demonstrate your passion for Fay's mission and your commitment to improving health outcomes through better nutrition.
ATS Keywords: Sales, Partnerships, Account Management, Clinical Outreach, Communication, Organization, Event Coordination, Strategy Development, Trust Building, Networking, Healthcare Knowledge, Resilience, Curiosity, Team Collaboration, Mission Alignment
ASSUMPTION: Fay's interview process is designed to assess candidates' skills, cultural fit, and commitment to the company's mission, with a focus on behavioral-based interview questions.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot, or similar)
- Project management tools (e.g., Asana, Trello, or similar)
- Communication and collaboration platforms (e.g., Slack, Microsoft Teams, or similar)
- Presentation software (e.g., PowerPoint, Google Slides, or similar)
ASSUMPTION: Fay uses industry-standard tools and technologies to support its sales, marketing, and growth efforts.
👔 Cultural Fit Considerations
Company Values:
- Heart: Fay values empathy, compassion, and a genuine desire to improve people's lives.
- Hustle: Fay appreciates hard work, determination, and a willingness to go above and beyond.
- Humility: Fay fosters a collaborative and inclusive environment, valuing teamwork and open communication.
Work Style:
- Dynamic and fast-paced, with a focus on growth and innovation
- Collaborative and team-oriented, with a strong emphasis on open communication
- Mission-driven, with a commitment to improving health outcomes and reducing healthcare costs
Self-Assessment Questions:
- Do you share Fay's passion for making nutrition care more accessible?
- Are you comfortable working in a fast-paced, dynamic environment?
- Do you thrive in a collaborative, team-oriented work setting?
ASSUMPTION: Fay's company culture is centered around its mission, with a strong emphasis on empathy, hard work, and collaboration.
⚠️ Potential Challenges
- Managing multiple partnerships and priorities in a fast-paced environment
- Building relationships with healthcare providers who may be resistant to change
- Adapting to Fay's growth and evolution as a startup
- Occasional travel requirements for events and meetings
ASSUMPTION: These challenges are inherent to the role and the startup environment, but they also present opportunities for growth and learning.
📈 Similar Roles Comparison
- Unlike traditional sales or business development roles, this position requires a strong understanding of the healthcare industry and clinical outreach strategies.
- Fay's focus on improving health outcomes and reducing healthcare costs sets it apart from other digital health companies.
- This role offers the opportunity to grow with a fast-paced startup, with potential career progression into leadership or management positions.
ASSUMPTION: While there may be similarities with other sales or business development roles, this position is unique in its focus on clinical outreach and healthcare partnerships within the digital health space.
📝 Sample Projects
- Developing and executing a go-to-market strategy for a new market or healthcare provider segment
- Hosting and coordinating an in-person event or presentation for healthcare providers
- Building and maintaining strong relationships with key opinion leaders and influencers within the healthcare industry
ASSUMPTION: These sample projects are designed to showcase the candidate's ability to develop and execute strategic plans, build relationships, and coordinate events in a fast-paced environment.
❓ Key Questions to Ask During Interview
- How does Fay plan to expand its referral network and market reach in the coming years?
- What are the most significant challenges facing the Clinical Growth Manager role, and how can I best prepare to address them?
- How does Fay support the professional development and growth of its employees?
- What is the company's long-term vision for improving health outcomes and reducing healthcare costs through better nutrition?
- How does Fay foster a collaborative and inclusive work environment, and what can I do to contribute to that culture?
ASSUMPTION: These questions are designed to assess Fay's growth plans, the challenges and opportunities of the role, and the company's commitment to employee development and collaboration.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience in sales, partnerships, or clinical outreach within the healthcare industry.
- Prepare for behavioral interview questions that focus on your ability to build relationships, manage multiple partnerships, and adapt to changing circumstances.
- Demonstrate your passion for Fay's mission and your commitment to improving health outcomes through better nutrition.
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
