📌 Core Information
🔹 Job Title: Clinical Growth Manager – Minneapolis, MN
🔹 Company: Fay
🔹 Location: Minneapolis, MN
🔹 Job Type: On-site
🔹 Category: Healthcare & Nutrition
🔹 Date Posted: April 14, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Building and nurturing referral relationships with healthcare providers
- Hosting in-person meetings and events to represent Fay in the field
- Developing local go-to-market strategies in key markets
- Acting as the voice of referring providers internally to shape Fay’s strategy
ASSUMPTION: This role requires a balance of sales, partnerships, and event coordination skills, with a strong focus on building relationships with healthcare providers.
📋 Key Responsibilities
✅ Identify and develop referral relationships with clinicians and healthcare organizations
✅ Educate providers about Fay’s services and how we support their patients
✅ Coordinate and attend in-person visits, events, and presentations in local markets
✅ Act as the voice of referring providers internally, sharing insights with product and growth teams
✅ Help shape the strategy, tools, and materials that support clinical outreach at scale
ASSUMPTION: This role involves a significant amount of travel and in-person interactions, requiring strong communication and organizational skills.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., Health Administration, Marketing, or a relevant healthcare field)
Experience: 2+ years of experience in sales, partnerships, account management, or clinical outreach, preferably in healthcare or digital health
Required Skills:
- Excellent communication and trust-building skills
- Strong organizational skills and ability to manage multiple partnerships
- Proven ability to lead in-person meetings and events
- Curiosity, resilience, and eagerness to grow in a fast-paced startup environment
- Deep alignment with Fay’s mission to make nutrition care more accessible
Preferred Skills:
- Experience working with healthcare providers or digital health platforms
- Fluency in a second language (Spanish, Hmong, or Somali) to better serve Minneapolis' diverse population
ASSUMPTION: While not explicitly stated, having experience in healthcare or digital health is highly preferred for this role.
💰 Compensation & Benefits
Salary Range: $65,000 - $85,000 per year (based on experience and market rates for similar roles in Minneapolis)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Generous PTO and company holidays
- Flexible work arrangements
- Professional development opportunities
Working Hours: Full-time (40 hours/week), with flexibility for in-person events and meetings
ASSUMPTION: The salary range is estimated based on market rates for similar roles in Minneapolis and the company's size (11-50 employees).
📌 Applicant Insights
🔍 Company Context
Industry: Fay operates in the digital health and nutrition care space, focusing on connecting patients with registered dietitians covered by their health insurance.
Company Size: Fay is a small, mission-driven startup with 11-50 employees, offering a dynamic and collaborative work environment.
Founded: Fay was founded with a mission to make nutrition care more accessible, transforming healthcare one meal at a time.
Company Description:
- Fay is pioneering a new model for nutrition care by providing personalized nutrition services covered by health insurance.
- The company connects patients with registered dietitians through virtual consultations, offering tailored nutrition plans and support.
- Fay's mission is to improve the health and well-being of its users by making high-quality nutrition care accessible and affordable.
Company Specialties:
- Nutrition care services
- Health insurance coverage for nutrition services
- Virtual consultations with registered dietitians
- Personalized nutrition plans and support
Company Website: http://www.faynutrition.com
ASSUMPTION: Fay's focus on accessibility and affordability in nutrition care sets it apart in the digital health industry.
📊 Role Analysis
Career Level: This role is suitable for early to mid-career professionals seeking to grow in a fast-paced startup environment.
Reporting Structure: The Clinical Growth Manager will report directly to the Head of Growth and work closely with the product and marketing teams.
Work Arrangement: This is an on-site role based in Minneapolis, MN, with frequent travel for in-person meetings and events.
Growth Opportunities:
- As Fay grows, there will be opportunities for the Clinical Growth Manager to take on more responsibilities and advance their career within the company.
- This role offers the chance to work closely with cross-functional teams, gaining exposure to various aspects of the business.
- The Clinical Growth Manager will have the opportunity to shape Fay's clinical outreach strategy, making a significant impact on the company's growth and success.
ASSUMPTION: Fay's small size and fast-paced environment provide ample opportunities for growth and career advancement.
🌍 Location & Work Environment
Office Type: Fay's office is a collaborative and dynamic workspace, fostering a startup-like culture.
Office Location(s): Fay's headquarters is located in Minneapolis, MN, with plans to expand to other markets.
Geographic Context:
- Minneapolis is known for its diverse population, with a significant Hmong and Somali community, offering opportunities for language-specific outreach.
- The city is home to numerous healthcare providers and organizations, providing ample opportunities for partnership development.
- Minneapolis has a vibrant startup ecosystem, with many digital health and tech companies calling the city home.
Work Schedule: The work schedule is primarily Monday-Friday, with flexibility for in-person events and meetings. Occasional weekend work may be required for events and presentations.
ASSUMPTION: Fay's location in Minneapolis provides access to a diverse population and a thriving healthcare industry, making it an ideal base for clinical growth efforts.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen to assess communication skills and cultural fit
- In-person or virtual interview with the Head of Growth to discuss the role and company in more detail
- Final interview with key stakeholders to evaluate the candidate's fit within the team and company
Key Assessment Areas:
- Communication skills and ability to build trust with healthcare providers
- Organizational skills and ability to manage multiple partnerships
- Understanding of Fay's mission and values
- Problem-solving skills and ability to think strategically
Application Tips:
- Tailor your resume and cover letter to highlight your experience in sales, partnerships, or clinical outreach, with a focus on healthcare or digital health.
- Demonstrate your understanding of Fay's mission and how your skills and experience align with the role's requirements.
- Prepare examples of successful partnerships or events you've coordinated in the past.
- Follow up with a thank-you note after your interview to reiterate your interest in the role and the company.
ATS Keywords: Sales, Partnerships, Account Management, Clinical Outreach, Communication, Organization, Event Coordination, Strategy Development, Trust Building, Resilience, Curiosity, Nutrition Care, Healthcare Providers, Patient Access, Team Collaboration, Market Strategy
ASSUMPTION: Fay's interview process is designed to assess candidates' skills and cultural fit, with a focus on their ability to build relationships with healthcare providers and contribute to the company's growth.
🛠️ Tools & Technologies
- CRM software (e.g., HubSpot, Salesforce, or Zoho CRM) for managing partnerships and referrals
- Project management tools (e.g., Asana, Trello, or Monday.com) for coordinating events and meetings
- Communication platforms (e.g., Slack, Microsoft Teams, or Google Workspace) for internal collaboration
ASSUMPTION: Fay uses industry-standard tools and technologies to support its clinical growth efforts and internal collaboration.
👔 Cultural Fit Considerations
Company Values:
- Heart: Fay values empathy, compassion, and a genuine desire to help others improve their health and well-being.
- Hustle: Fay appreciates hard work, dedication, and a strong commitment to achieving results.
- Humility: Fay fosters a culture of collaboration, learning, and continuous improvement, with an emphasis on listening and valuing others' perspectives.
Work Style:
- Dynamic and fast-paced startup environment
- Collaborative and team-oriented culture
- Focus on results and impact, with a strong emphasis on data-driven decision-making
Self-Assessment Questions:
- Do you share Fay's passion for making nutrition care more accessible and affordable?
- Are you comfortable working in a fast-paced, dynamic startup environment?
- Do you thrive in a collaborative, team-oriented culture, and are you eager to learn and grow with a mission-driven company?
ASSUMPTION: Fay's company culture is centered around its mission to improve the health and well-being of its users, with a strong emphasis on empathy, hard work, and continuous learning.
⚠️ Potential Challenges
- Managing multiple partnerships and referrals across different markets, requiring strong organizational skills and attention to detail
- Building trust and rapport with healthcare providers, who may be initially skeptical of Fay's services
- Adapting to Fay's fast-paced, dynamic startup environment, with a focus on results and impact
- Occasional travel for in-person meetings and events, which may require working weekends or evenings
ASSUMPTION: While Fay offers a unique and rewarding opportunity to make a significant impact on the company's growth and success, the role also presents several challenges that require strong communication, organizational, and adaptability skills.
📈 Similar Roles Comparison
- Unlike traditional sales or account management roles, the Clinical Growth Manager position focuses on building relationships with healthcare providers and educating them about Fay's services, rather than direct sales or revenue generation.
- This role offers the opportunity to work closely with cross-functional teams, gaining exposure to various aspects of the business and contributing to Fay's overall growth and success.
- As Fay grows, there will be opportunities for the Clinical Growth Manager to take on more responsibilities and advance their career within the company, making this an ideal role for early to mid-career professionals seeking to grow in a fast-paced startup environment.
ASSUMPTION: The Clinical Growth Manager role at Fay is unique in its focus on clinical outreach and partnership development, offering a distinct set of opportunities and challenges compared to similar roles in the industry.
📝 Sample Projects
- Developing and executing a local go-to-market strategy for Fay's services in a new market, including identifying key healthcare providers and organizing in-person meetings and events
- Building and maintaining strong relationships with referring clinicians, ensuring high patient satisfaction and driving referrals to Fay's services
- Collaborating with Fay's product and marketing teams to gather feedback from healthcare providers and incorporate their insights into the development of new features and services
ASSUMPTION: The Clinical Growth Manager's projects will focus on building and nurturing relationships with healthcare providers, driving referrals, and contributing to Fay's overall growth and success.
❓ Key Questions to Ask During Interview
- How does Fay differentiate itself from other nutrition care providers, and what makes its services unique?
- What are the most significant challenges facing the Clinical Growth team, and how has Fay addressed them in the past?
- How does Fay support the professional development and growth of its employees, particularly in the Clinical Growth team?
- What are the key performance indicators (KPIs) for this role, and how will my success be measured?
- How does Fay plan to expand its services and reach new markets in the coming years, and what role will the Clinical Growth team play in this expansion?
ASSUMPTION: Asking thoughtful, informed questions during the interview process demonstrates your interest in the role and the company, and provides valuable insights into Fay's culture, values, and growth prospects.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your experience in sales, partnerships, or clinical outreach, with a focus on healthcare or digital health.
- Prepare examples of successful partnerships or events you've coordinated in the past.
- Follow up with a thank-you note after your interview to reiterate your interest in the role and the company.
- If you are selected for an interview, be prepared to discuss your understanding of Fay's mission and how your skills and experience align with the role's requirements.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
