📌 Core Information
🔹 Job Title: Clinical Growth Manager – New York, NY
🔹 Company: Fay
🔹 Location: New York, NY
🔹 Job Type: On-site
🔹 Category: Healthcare, Sales & Business Development
🔹 Date Posted: April 14, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Building and nurturing referral relationships with healthcare providers
- Hosting in-person meetings and events to represent Fay
- Developing local go-to-market strategies in key markets
- Directly impacting patient access to high-quality nutrition care
ASSUMPTION: This role requires a balance of sales, partnerships, and event coordination skills, with a strong focus on relationship-building in the healthcare industry.
📋 Key Responsibilities
✅ Identify and develop referral relationships with clinicians and healthcare organizations
✅ Educate providers about Fay’s services and how we support their patients
✅ Coordinate and attend in-person visits, events, and presentations in local markets
✅ Act as the voice of referring providers internally, sharing insights with product and growth teams
✅ Help shape the strategy, tools, and materials that support clinical outreach at scale
ASSUMPTION: This role involves a significant amount of travel and requires strong communication skills to build and maintain relationships with healthcare providers.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., Business, Healthcare Administration, or a related discipline)
Experience: 2+ years of experience in sales, partnerships, account management, or clinical outreach, preferably in healthcare or digital health
Required Skills:
- Excellent communication skills
- Strong organizational skills
- Ability to manage multiple partnerships across different markets
- Curiosity and resilience
- Alignment with Fay’s mission
Preferred Skills:
- Experience in the healthcare industry
- Fluency in a second language (Spanish)
ASSUMPTION: While not explicitly stated, experience in the healthcare industry or digital health would be beneficial for this role.
💰 Compensation & Benefits
Salary Range: $70,000 - $90,000 per year (based on industry standards for a Clinical Growth Manager with 2-5 years of experience in New York, NY)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Flexible PTO
- Professional development opportunities
Working Hours: Full-time, 40 hours per week, with flexible hours to accommodate travel and events
ASSUMPTION: The salary range is an estimate based on industry standards for a Clinical Growth Manager with the required experience level in New York, NY.
📌 Applicant Insights
🔍 Company Context
Industry: Fay operates in the digital health and nutrition care space, focusing on making nutrition care more accessible.
Company Size: Fay is a small startup with 11-50 employees, offering a dynamic and fast-paced work environment.
Founded: Fay was founded in 2022, making it a relatively new player in the digital health industry.
Company Description:
- Fay is a mission-driven company focused on transforming healthcare by making nutrition care more accessible.
- They offer personalized nutrition care through registered dietitians covered by health insurance.
- Fay values heart, hustle, and humility in its team members.
Company Specialties:
- Nutrition care services
- Healthcare partnerships
- Digital health technology
Company Website: http://www.faynutrition.com
ASSUMPTION: Fay is a startup focused on disrupting the traditional nutrition care model by leveraging technology and partnerships with healthcare providers.
📊 Role Analysis
Career Level: This role is suitable for early to mid-career professionals looking to gain experience in sales, partnerships, and event coordination within the healthcare industry.
Reporting Structure: The Clinical Growth Manager will report directly to the Head of Growth or a similar leadership role.
Work Arrangement: This role is on-site, with a significant amount of travel required to attend in-person meetings and events in local markets.
Growth Opportunities:
- Expanding Fay’s referral network and patient base
- Developing and implementing successful go-to-market strategies
- Gaining experience in a fast-paced startup environment
ASSUMPTION: This role offers significant growth opportunities as Fay expands its reach in the healthcare industry.
🌍 Location & Work Environment
Office Type: Fay’s office is a collaborative, startup-style environment that fosters creativity and innovation.
Office Location(s): Fay’s headquarters is in New York, NY, with potential travel to other markets for in-person meetings and events.
Geographic Context:
- New York, NY, is a major hub for healthcare and technology industries.
- The city offers a diverse and vibrant culture, with numerous opportunities for networking and professional growth.
- New York, NY, has a competitive job market, with many opportunities for career advancement in related fields.
Work Schedule: The work schedule is flexible, with a focus on results and productivity. The role may require occasional work on evenings and weekends to accommodate travel and events.
ASSUMPTION: The work environment at Fay is fast-paced and dynamic, with a strong emphasis on collaboration and innovation.
💼 Interview & Application Insights
Typical Process:
- Initial phone or video screen to assess cultural fit and basic qualifications
- In-depth behavioral interview to discuss past experiences and problem-solving skills
- Final interview with the Head of Growth or a similar leadership role to discuss long-term goals and fit within the team
Key Assessment Areas:
- Communication skills and ability to build relationships
- Organizational skills and ability to manage multiple partnerships
- Problem-solving skills and adaptability
- Alignment with Fay’s mission and values
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience in sales, partnerships, or event coordination, with a focus on the healthcare industry.
- Prepare examples of successful partnerships or events you’ve coordinated in the past.
- Demonstrate your understanding of Fay’s mission and how your skills and experience align with the role.
ATS Keywords: Clinical Growth Manager, Sales, Partnerships, Account Management, Clinical Outreach, Communication, Organization, Event Coordination, Strategy Development, Relationship Building, Healthcare Knowledge, Digital Health, Curiosity, Resilience, Mission Alignment
ASSUMPTION: Fay uses an Applicant Tracking System (ATS) to manage job applications, so including relevant keywords in your resume and cover letter can help your application stand out.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Project management tools (e.g., Asana, Trello)
- Communication and collaboration tools (e.g., Slack, Google Workspace)
- Travel management tools (e.g., Concur, Expensify)
ASSUMPTION: Fay uses industry-standard tools and technologies to manage sales, partnerships, and event coordination efforts.
👔 Cultural Fit Considerations
Company Values:
- Heart: Fay values employees who are passionate, empathetic, and committed to their mission.
- Hustle: Fay values employees who are proactive, driven, and dedicated to achieving results.
- Humility: Fay values employees who are open to learning, collaborative, and focused on team success.
Work Style:
- Fast-paced and dynamic startup environment
- Collaborative and innovative culture
- Focus on results and productivity
Self-Assessment Questions:
- Do you thrive in fast-paced, dynamic environments?
- Are you passionate about Fay’s mission to make nutrition care more accessible?
- Do you enjoy building relationships and collaborating with others to achieve common goals?
ASSUMPTION: Fay values employees who are a strong cultural fit, with a passion for their mission and a commitment to their values.
⚠️ Potential Challenges
- Requires significant travel and time away from home for in-person meetings and events
- May involve working evenings and weekends to accommodate travel and events
- Requires strong communication skills and the ability to build relationships with healthcare providers
- May face competition from other companies seeking to partner with healthcare providers
ASSUMPTION: This role presents unique challenges related to travel, work-life balance, and competition within the healthcare industry.
📈 Similar Roles Comparison
- Clinical Growth Manager vs. Business Development Manager: Both roles focus on building partnerships and driving growth, but the Clinical Growth Manager role is specifically focused on the healthcare industry and requires a strong understanding of clinical settings.
- Clinical Growth Manager vs. Sales Manager: While both roles involve building relationships and driving revenue, the Clinical Growth Manager role is more focused on partnerships and referrals, while the Sales Manager role is more focused on direct sales and customer acquisition.
- Clinical Growth Manager vs. Event Coordinator: Both roles involve coordinating events, but the Clinical Growth Manager role is more focused on building relationships with healthcare providers and driving referrals, while the Event Coordinator role is more focused on logistics and execution.
ASSUMPTION: This role is unique in its focus on the healthcare industry and the balance of sales, partnerships, and event coordination skills required.
📝 Sample Projects
- Developing and executing a go-to-market strategy for a new market
- Building and maintaining relationships with key opinion leaders in the healthcare industry
- Coordinating and hosting a successful healthcare provider event or conference
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for the Clinical Growth Manager role.
❓ Key Questions to Ask During Interview
- How does Fay support work-life balance for employees in this role?
- What are the most significant challenges facing the Clinical Growth team in the next 6-12 months?
- How does Fay measure success for this role, and how can I set myself up for success in the first 90 days?
- What opportunities are there for professional development and growth within Fay?
- How does Fay differentiate itself from other companies seeking to partner with healthcare providers?
ASSUMPTION: These questions demonstrate a strong interest in the role and a commitment to understanding the company and team dynamics.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience in sales, partnerships, or event coordination, with a focus on the healthcare industry.
- Prepare examples of successful partnerships or events you’ve coordinated in the past.
- Follow up with a thank-you note within 24 hours of your interview.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
