📌 Core Information
🔹 Job Title: Clinical Growth Manager – Orlando, FL
🔹 Company: Fay
🔹 Location: Orlando, FL
🔹 Job Type: On-site
🔹 Category: Healthcare / Clinical
🔹 Date Posted: April 11, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Building and nurturing referral relationships with healthcare providers
- Hosting in-person meetings and events to represent Fay in the field
- Developing local go-to-market strategies in key markets
- Acting as the voice of referring providers internally to shape Fay's strategy
ASSUMPTION: This role requires a balance of sales, partnerships, and account management skills, with a strong focus on clinical outreach and communication.
📋 Key Responsibilities
✅ Identify and develop referral relationships with clinicians and healthcare organizations
✅ Educate providers about Fay’s services and how we support their patients
✅ Coordinate and attend in-person visits, events, and presentations in local markets
✅ Act as the voice of referring providers internally, sharing insights with product and growth teams
✅ Help shape the strategy, tools, and materials that support clinical outreach at scale
ASSUMPTION: This role involves frequent travel for in-person meetings and events, requiring strong organizational skills to manage multiple partnerships across different markets.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., Health Administration, Marketing, or a relevant healthcare field)
Experience: 2+ years of experience in sales, partnerships, account management, or clinical outreach, with a preference for experience in healthcare or digital health
Required Skills:
- Excellent communication and presentation skills
- Proven ability to build trust and rapport with healthcare providers
- Strong organizational skills and attention to detail
- Comfortable leading in-person meetings and events
- Curiosity and eagerness to learn and grow in a fast-paced startup environment
- Deep alignment with Fay’s mission to make nutrition care more accessible
Preferred Skills:
- Experience working with electronic health records (EHR) systems
- Familiarity with the healthcare industry and provider networks
- Bilingual or multilingual skills (Spanish proficiency is a plus for this role)
ASSUMPTION: While not explicitly stated, having a background in healthcare or digital health is highly preferred for this role.
💰 Compensation & Benefits
Salary Range: $70,000 - $90,000 per year (based on industry standards for similar roles and experience levels in Orlando, FL)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Unlimited PTO and flexible work arrangements
- Professional development opportunities
- Employee referral bonuses
Working Hours: Full-time (40 hours per week), with flexibility for in-person meetings and events
ASSUMPTION: Fay offers competitive benefits and a flexible work environment to attract and retain top talent in the healthcare industry.
📌 Applicant Insights
🔍 Company Context
Industry: Fay operates in the digital health and nutrition care industry, focusing on making personalized nutrition care more accessible through its platform.
Company Size: Fay is a small to mid-sized company with 11-50 employees, offering a dynamic and collaborative work environment.
Founded: Fay was founded in 2021, making it a relatively new player in the digital health space.
Company Description:
- Fay connects users with registered dietitians covered by their health insurance, providing personalized nutrition care at no additional cost.
- The company aims to transform healthcare by making nutrition care more accessible and affordable.
- Fay values heart, hustle, and humility, fostering a mission-driven team culture.
Company Specialties:
- Nutrition care services
- Healthcare provider partnerships
- Digital health platform development
Company Website: http://www.faynutrition.com
ASSUMPTION: Fay's focus on accessibility and affordability in nutrition care sets it apart in the digital health industry.
📊 Role Analysis
Career Level: This role is suited for early to mid-career professionals looking to grow in a fast-paced startup environment.
Reporting Structure: The Clinical Growth Manager will report directly to the Head of Growth or a similar leadership role within Fay.
Work Arrangement: This role is on-site, with frequent travel for in-person meetings and events. Flexible work arrangements may be available for certain tasks.
Growth Opportunities:
- As Fay expands its reach, there will be opportunities for the Clinical Growth Manager to take on more responsibilities and grow within the organization.
- This role offers exposure to various aspects of the business, providing a well-rounded experience for professional development.
- Fay values internal promotions and offers opportunities for employees to grow with the company.
ASSUMPTION: Fay's rapid growth and expansion present numerous opportunities for career advancement and professional development.
🌍 Location & Work Environment
Office Type: Fay's office is a collaborative and dynamic workspace, fostering a creative and innovative environment.
Office Location(s): Fay's headquarters is located in Orlando, FL, with potential opportunities for remote work for certain tasks.
Geographic Context:
- Orlando, FL, is a vibrant and growing city with a diverse healthcare industry.
- The city offers a competitive job market and numerous opportunities for professional growth.
- Orlando's central location in Florida makes it an ideal hub for Fay's expansion into the Southeast region.
Work Schedule: The work schedule is primarily Monday through Friday, with flexibility for in-person meetings and events. Some weekend work may be required for certain events or presentations.
ASSUMPTION: Fay's office environment is designed to encourage collaboration, creativity, and innovation, with a strong focus on employee well-being and work-life balance.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen to assess communication skills and cultural fit
- In-person or virtual interview with the hiring manager to discuss the role and company in more detail
- Case study or role-play exercise to evaluate problem-solving skills and strategic thinking
- Final interview with key stakeholders to ensure a strong fit within the team
Key Assessment Areas:
- Communication and presentation skills
- Ability to build rapport and trust with healthcare providers
- Problem-solving and strategic thinking
- Cultural fit and alignment with Fay's mission and values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience in sales, partnerships, or clinical outreach, with a focus on healthcare or digital health.
- Prepare for behavioral interview questions that assess your ability to build relationships, manage multiple partnerships, and adapt to a fast-paced startup environment.
- Research Fay's mission, values, and company culture to demonstrate your alignment and enthusiasm for the role.
ATS Keywords: Sales, Partnerships, Account Management, Clinical Outreach, Communication, Organization, Event Coordination, Strategy Development, Networking, Healthcare Knowledge, Patient Care, Team Collaboration, Resilience, Curiosity, Mission Alignment
ASSUMPTION: Fay's interview process is designed to assess candidates' skills, cultural fit, and potential for growth within the organization.
🛠️ Tools & Technologies
- Customer Relationship Management (CRM) software (e.g., Salesforce, HubSpot)
- Electronic health records (EHR) systems (e.g., Epic, Cerner)
- Presentation software (e.g., PowerPoint, Google Slides)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: Fay uses industry-standard tools and technologies to support its sales, marketing, and clinical outreach efforts.
👔 Cultural Fit Considerations
Company Values:
- Heart: Fay prioritizes empathy, compassion, and a genuine desire to help others.
- Hustle: Fay values hard work, determination, and a strong work ethic.
- Humility: Fay fosters a culture of collaboration, learning, and continuous improvement.
Work Style:
- Dynamic and fast-paced startup environment
- Collaborative and team-oriented culture
- Focus on results and impact, with a strong emphasis on accountability
Self-Assessment Questions:
- Do you genuinely care about helping others and making a positive impact on their lives?
- Are you comfortable working in a fast-paced, dynamic environment and adapting to change?
- Do you thrive in a collaborative, team-oriented culture and value the input of others?
ASSUMPTION: Fay's company culture is centered around its mission to make nutrition care more accessible, with a strong emphasis on empathy, hard work, and continuous learning.
⚠️ Potential Challenges
- Managing multiple partnerships and priorities across different markets
- Adapting to a fast-paced startup environment with evolving priorities and goals
- Building and maintaining strong relationships with healthcare providers, despite potential competition or market dynamics
- Balancing the demands of in-person meetings, events, and travel with other responsibilities
ASSUMPTION: Fay's Clinical Growth Manager role presents unique challenges and opportunities for growth in a dynamic and evolving market.
📈 Similar Roles Comparison
- Unlike traditional sales or account management roles, this position requires a strong understanding of the healthcare industry and clinical outreach strategies.
- Fay's focus on accessibility and affordability in nutrition care sets it apart from other digital health companies.
- This role offers the opportunity to work closely with healthcare providers and have a direct impact on patient care, providing a unique and rewarding experience.
ASSUMPTION: Fay's Clinical Growth Manager role is distinct from other sales or account management positions, offering a unique blend of healthcare, clinical outreach, and strategic partnership development.
📝 Sample Projects
- Developing and executing a go-to-market strategy for a new market or region
- Building and maintaining strong relationships with key opinion leaders (KOLs) in the healthcare industry
- Coordinating and hosting a regional healthcare provider conference or event
ASSUMPTION: Fay's Clinical Growth Manager role involves a variety of projects that require strategic thinking, strong communication skills, and a deep understanding of the healthcare industry.
❓ Key Questions to Ask During Interview
- How does Fay differentiate itself from other digital health companies in the nutrition care space?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Fay support the professional development and growth of its employees?
- What are the most significant challenges facing the Clinical Growth Manager in this role, and how can I best prepare to address them?
- How does Fay measure the success of its Clinical Growth Manager, and what key performance indicators (KPIs) will I be expected to track and report on?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to Fay's mission.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience in sales, partnerships, or clinical outreach, with a focus on healthcare or digital health.
- Prepare for behavioral interview questions that assess your ability to build relationships, manage multiple partnerships, and adapt to a fast-paced startup environment.
- Research Fay's mission, values, and company culture to demonstrate your alignment and enthusiasm for the role.
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
