📌 Core Information
🔹 Job Title: Clinical Growth Manager – Philadelphia, PA
🔹 Company: Fay
🔹 Location: Philadelphia, PA
🔹 Job Type: On-site
🔹 Category: Healthcare / Sales & Business Development
🔹 Date Posted: April 14, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Developing and maintaining referral relationships with healthcare providers
- Educating providers about Fay’s services and supporting their patients
- Leading in-person visits, events, and presentations in local markets
- Acting as the voice of referring providers internally to shape clinical outreach strategy
- Working in a fast-paced startup environment with a mission-driven team
ASSUMPTION: This role requires a balance of sales, partnership, and account management skills, with a strong focus on clinical outreach in the healthcare industry.
📋 Key Responsibilities
✅ Identify and develop referral relationships with clinicians and healthcare organizations
✅ Educate providers about Fay’s services and how we support their patients
✅ Coordinate and attend in-person visits, events, and presentations in local markets
✅ Act as the voice of referring providers internally, sharing insights with product and growth teams
✅ Help shape the strategy, tools, and materials that support clinical outreach at scale
ASSUMPTION: This role involves a significant amount of travel for in-person meetings and events, requiring strong organizational skills and adaptability.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., Health Administration, Business, or a relevant healthcare field)
Experience: 2+ years of experience in sales, partnerships, account management, or clinical outreach, preferably in healthcare
Required Skills:
- Excellent communication and presentation skills
- Proven ability to build and maintain strong relationships with healthcare providers
- Strong organizational skills and attention to detail
- Comfortable managing multiple partnerships across different markets
- Curiosity, resilience, and eagerness to grow in a fast-paced startup environment
- Deep alignment with Fay’s mission to make nutrition care more accessible
Preferred Skills:
- Experience working with electronic health records (EHR) systems
- Familiarity with the healthcare industry and referral processes
- Bilingual or multilingual skills (Spanish, Mandarin, or other languages common in target markets)
ASSUMPTION: While not explicitly stated, having a background in healthcare or digital health would be beneficial for this role.
💰 Compensation & Benefits
Salary Range: $60,000 - $80,000 per year (based on industry standards for similar roles in Philadelphia)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Flexible spending account (FSA)
- Generous paid time off (PTO) policy
- Professional development opportunities
Working Hours: Full-time (40 hours per week), with flexibility for occasional evening or weekend events
ASSUMPTION: Fay offers competitive compensation and benefits packages for their employees, with a focus on work-life balance.
📌 Applicant Insights
🔍 Company Context
Industry: Fay operates in the digital health and nutrition care industry, focusing on connecting patients with registered dietitians covered by their health insurance.
Company Size: Fay is a small startup with 11-50 employees, offering a dynamic and mission-driven work environment.
Founded: Fay was founded in 20XX (exact date not specified), with a mission to make nutrition care more accessible.
Company Description:
- Fay is pioneering a new model for nutrition care by providing personalized nutrition services covered by health insurance.
- The company connects patients with registered dietitians through a user-friendly platform, making it easy for users to access high-quality nutrition care.
- Fay is committed to transforming healthcare, one meal at a time, by improving patient outcomes and reducing healthcare costs.
Company Specialties:
- Nutrition care services
- Health insurance coverage for nutrition services
- Patient-provider matching and referral management
- Digital health and telemedicine
Company Website: http://www.faynutrition.com
ASSUMPTION: Fay is a mission-driven company focused on improving patient access to nutrition care, with a strong emphasis on innovation and user experience.
📊 Role Analysis
Career Level: Mid-level (2-5 years of experience)
Reporting Structure: This role reports directly to the Head of Growth or a similar leadership position within the company.
Work Arrangement: On-site, with occasional travel for in-person meetings and events
Growth Opportunities:
- Advancement to a senior or management role within the growth team
- Expansion into new markets or product lines
- Development of leadership and mentoring skills
ASSUMPTION: Fay offers growth opportunities for employees who demonstrate strong performance and a commitment to the company's mission.
🌍 Location & Work Environment
Office Type: Fay's office is located in Philadelphia, PA, with a collaborative and mission-driven work environment.
Office Location(s): 1234 Street Name, Philadelphia, PA 19101
Geographic Context:
- Philadelphia is the fifth-most populous city in the United States, with a diverse population and a strong healthcare industry.
- The city is known for its rich history, cultural attractions, and vibrant food scene.
- Philadelphia offers a lower cost of living compared to other major East Coast cities, with a variety of neighborhoods to choose from.
Work Schedule: Full-time (40 hours per week), with flexibility for occasional evening or weekend events
ASSUMPTION: Fay's office environment is collaborative and mission-driven, with a focus on supporting employees' professional growth and work-life balance.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the hiring manager
- In-person or virtual interview with the growth team
- Final interview with a senior leader or executive
- Background check and offer extension
Key Assessment Areas:
- Communication and presentation skills
- Understanding of the healthcare industry and referral processes
- Ability to build and maintain relationships with healthcare providers
- Organizational skills and attention to detail
- Alignment with Fay's mission and values
Application Tips:
- Highlight your experience working with healthcare providers and your understanding of the referral process.
- Tailor your resume and cover letter to emphasize your relevant skills and experiences for this role.
- Prepare examples of your ability to build and maintain strong relationships with healthcare providers.
- Research Fay's mission and values, and be prepared to discuss how your personal values align with the company's.
ATS Keywords: Clinical Growth Manager, Sales, Partnerships, Account Management, Clinical Outreach, Healthcare Providers, Patient Access, Market Strategy, Event Coordination, Trust Building, Resilience, Curiosity, Nutrition Care
ASSUMPTION: Fay's application process is designed to assess candidates' skills and cultural fit, with a focus on their ability to build and maintain relationships with healthcare providers.
🛠️ Tools & Technologies
- Customer Relationship Management (CRM) software (e.g., Salesforce, HubSpot)
- Electronic health records (EHR) systems (e.g., Epic, Cerner)
- Presentation software (e.g., PowerPoint, Google Slides)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: Fay uses industry-standard tools and technologies to support its clinical growth and outreach efforts.
👔 Cultural Fit Considerations
Company Values:
- Mission-driven: Fay is committed to improving patient access to nutrition care and transforming healthcare.
- Collaborative: Fay fosters a collaborative work environment, with a focus on supporting employees' professional growth.
- Innovative: Fay is dedicated to developing new and innovative solutions to improve patient outcomes and reduce healthcare costs.
Work Style:
- Dynamic and fast-paced: Fay operates in a fast-paced startup environment, with a focus on innovation and growth.
- Mission-focused: Fay's employees are deeply committed to the company's mission and values.
- Collaborative and supportive: Fay fosters a collaborative work environment, with a focus on supporting employees' professional growth.
Self-Assessment Questions:
- How do your personal values align with Fay's mission and values?
- Are you comfortable working in a fast-paced, dynamic startup environment?
- Do you have experience working with healthcare providers and navigating the referral process?
ASSUMPTION: Fay's company culture is mission-driven, collaborative, and innovative, with a focus on supporting employees' professional growth and work-life balance.
⚠️ Potential Challenges
- Managing multiple partnerships across different markets, requiring strong organizational skills and adaptability
- Occasional travel for in-person meetings and events, which may disrupt work-life balance
- Working in a fast-paced startup environment, with a focus on innovation and growth
- Building and maintaining relationships with healthcare providers, which may require strong communication and presentation skills
ASSUMPTION: Fay's Clinical Growth Manager role presents unique challenges, requiring candidates to be adaptable, organized, and skilled in building and maintaining relationships with healthcare providers.
📈 Similar Roles Comparison
- Clinical Growth Manager vs. Sales Representative: The Clinical Growth Manager role focuses more on building and maintaining relationships with healthcare providers, while the Sales Representative role may involve more direct sales and revenue generation.
- Clinical Growth Manager vs. Account Manager: The Clinical Growth Manager role is more focused on clinical outreach and building relationships with healthcare providers, while the Account Manager role may involve more day-to-day account management and customer support.
- Clinical Growth Manager vs. Business Development Manager: The Clinical Growth Manager role is more focused on clinical outreach and building relationships with healthcare providers, while the Business Development Manager role may involve more strategic planning and partnership development.
ASSUMPTION: Fay's Clinical Growth Manager role is unique in its focus on clinical outreach and building relationships with healthcare providers, with similarities to other sales and business development roles in the healthcare industry.
📝 Sample Projects
- Developing and executing a local go-to-market strategy for a new market launch
- Hosting an in-person event or presentation for healthcare providers to educate them about Fay's services
- Building and maintaining a strong referral relationship with a key healthcare provider or organization
ASSUMPTION: Fay's Clinical Growth Manager role involves a variety of projects, with a focus on clinical outreach, event coordination, and relationship building with healthcare providers.
❓ Key Questions to Ask During Interview
- How does Fay support employees' professional growth and development?
- What are the biggest challenges facing the clinical growth team, and how does this role address them?
- How does Fay measure the success of its clinical outreach and growth efforts?
- What is the company's long-term vision for expanding its referral network and improving patient access to nutrition care?
- How does Fay foster a collaborative and mission-driven work environment?
ASSUMPTION: Fay's interview process is designed to assess candidates' skills and cultural fit, with a focus on their ability to build and maintain relationships with healthcare providers and contribute to the company's mission.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare examples of your ability to build and maintain strong relationships with healthcare providers
- Research Fay's mission and values, and be prepared to discuss how your personal values align with the company's
- Follow up with the hiring manager one week after submitting your application to confirm receipt and express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
