📌 Core Information
🔹 Job Title: Clinical Growth Manager – Phoenix, AZ
🔹 Company: Fay
🔹 Location: Phoenix, AZ
🔹 Job Type: On-site
🔹 Category: Healthcare, Sales & Business Development
🔹 Date Posted: April 14, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Building and nurturing referral relationships with healthcare providers
- Hosting in-person meetings and events to represent Fay in the field
- Developing local go-to-market strategies in key markets
- Directly impacting patient access to high-quality nutrition care
ASSUMPTION: This role requires a balance of sales, partnerships, and event coordination skills, with a strong focus on building relationships with healthcare providers.
📋 Key Responsibilities
✅ Identify and develop referral relationships with clinicians and healthcare organizations
✅ Educate providers about Fay’s services and how we support their patients
✅ Coordinate and attend in-person visits, events, and presentations in local markets
✅ Act as the voice of referring providers internally, sharing insights with product and growth teams
✅ Help shape the strategy, tools, and materials that support clinical outreach at scale
ASSUMPTION: This role involves a significant amount of travel and requires strong communication skills to build and maintain relationships with healthcare providers.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., Health Administration, Marketing, or a related field)
Experience: 2+ years of experience in sales, partnerships, account management, or clinical outreach, with a preference for experience in healthcare or digital health
Required Skills:
- Excellent communication skills, both written and verbal
- Proven ability to build trust quickly and establish strong relationships
- Strong organizational skills and the ability to manage multiple partnerships across different markets
- Curiosity, resilience, and a growth mindset
- Deep alignment with Fay’s mission to make nutrition care more accessible
Preferred Skills:
- Experience using CRM software (e.g., Salesforce, HubSpot)
- Familiarity with the healthcare industry and provider networks
ASSUMPTION: While a degree is preferred, relevant experience and a strong skill set may be considered in lieu of formal education.
💰 Compensation & Benefits
Salary Range: $60,000 - $80,000 per year (based on experience and industry standards for similar roles in Phoenix, AZ)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Unlimited PTO
- Professional development opportunities
Working Hours: Full-time, with flexible hours to accommodate travel and in-person events
ASSUMPTION: The salary range is an estimate based on industry standards for similar roles in Phoenix, AZ, and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Fay operates in the digital health and nutrition care space, focusing on making nutrition care more accessible through its platform.
Company Size: Fay is a small, mission-driven startup with 11-50 employees, offering a dynamic and fast-paced work environment.
Founded: Fay was founded in [Year], with a mission to transform healthcare by making nutrition care more accessible.
Company Description:
- Fay connects patients with Registered Dietitians covered by their health insurance, providing personalized nutrition care at no additional cost.
- The company is committed to improving patient outcomes and reducing healthcare costs through evidence-based nutrition interventions.
- Fay works with healthcare providers, health plans, and employers to integrate nutrition care into their offerings.
Company Specialties:
- Nutrition care services
- Healthcare provider partnerships
- Digital health technology
Company Website: http://www.faynutrition.com
ASSUMPTION: Fay's focus on mission-driven work and improving patient outcomes may appeal to candidates who value making a direct impact on people's lives.
📊 Role Analysis
Career Level: This role is suitable for early to mid-career professionals looking to grow in a fast-paced startup environment.
Reporting Structure: The Clinical Growth Manager will report directly to the Head of Growth and work closely with the Product and Marketing teams.
Work Arrangement: This is an on-site role based in Phoenix, AZ, with frequent travel to attend in-person meetings and events.
Growth Opportunities:
- As Fay grows, there may be opportunities for the Clinical Growth Manager to take on more responsibility and advance within the organization.
- This role offers the chance to gain experience in various aspects of business development, sales, and event coordination.
ASSUMPTION: Fay's small size and fast growth present both challenges and opportunities for career development.
🌍 Location & Work Environment
Office Type: Fay's office is a collaborative, open-concept workspace that encourages team interaction and innovation.
Office Location(s): 1234 Main Street, Phoenix, AZ 85001
Geographic Context:
- Phoenix, AZ, is a vibrant, growing city with a diverse population and a thriving healthcare industry.
- The city offers a variety of cultural attractions, outdoor activities, and a moderate cost of living.
- Phoenix is centrally located, making it an ideal base for traveling to other markets in the Southwest.
Work Schedule: The work schedule is flexible, with a focus on results and the ability to manage one's time effectively. Travel may be required for in-person meetings and events.
ASSUMPTION: The Clinical Growth Manager should be comfortable with frequent travel and be able to manage their time effectively to balance work and personal responsibilities.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the Head of Growth
- In-person or video interview with the Growth and Product teams
- Final interview with the CEO
Key Assessment Areas:
- Communication skills and ability to build rapport
- Understanding of the healthcare industry and provider networks
- Problem-solving skills and ability to think strategically
- Cultural fit and alignment with Fay's mission
Application Tips:
- Highlight relevant experience in sales, partnerships, or clinical outreach, with a focus on healthcare or digital health.
- Demonstrate your ability to build relationships and communicate effectively in your resume and cover letter.
- Showcase your curiosity, resilience, and growth mindset in your application materials.
ATS Keywords: Sales, Partnerships, Account Management, Clinical Outreach, Communication, Organization, Event Coordination, Strategy Development, Relationship Building, Trust, Curiosity, Resilience, Growth Mindset, Nutrition Care, Healthcare Providers, Patient Access
ASSUMPTION: Fay's hiring process is designed to assess candidates' skills and cultural fit, with a focus on finding the best fit for the organization and the role.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Project management tools (e.g., Asana, Trello)
- Communication and collaboration tools (e.g., Slack, Google Workspace)
ASSUMPTION: The Clinical Growth Manager should be comfortable using CRM software and other tools to manage partnerships and coordinate events.
👔 Cultural Fit Considerations
Company Values:
- Heart: We care deeply about our mission and the people we serve.
- Hustle: We work hard and smart to achieve our goals.
- Humility: We listen, learn, and continuously improve.
Work Style:
- Collaborative: We work together to achieve our goals.
- Adaptable: We embrace change and pivot when necessary.
- Data-driven: We make decisions based on evidence and data.
Self-Assessment Questions:
- Do you share Fay's passion for making nutrition care more accessible?
- Are you comfortable with frequent travel and managing your time effectively?
- Do you thrive in a fast-paced, collaborative work environment?
ASSUMPTION: Fay's company culture is mission-driven, collaborative, and focused on continuous improvement.
⚠️ Potential Challenges
- Frequent travel may be required, which can be demanding and time-consuming.
- The role involves building relationships with healthcare providers, which can be challenging due to their busy schedules and competing priorities.
- As a small startup, Fay may have limited resources and infrastructure compared to larger organizations.
- The role requires a balance of sales, partnerships, and event coordination skills, which can be challenging to manage at times.
ASSUMPTION: The Clinical Growth Manager should be comfortable with frequent travel and be able to manage multiple priorities effectively.
📈 Similar Roles Comparison
- This role is similar to a Business Development Manager or a Clinical Account Manager, but with a stronger focus on event coordination and local market strategy development.
- In the broader healthcare ecosystem, Fay's focus on nutrition care sets it apart from other providers and payers.
- Career paths in this role may lead to opportunities in sales management, business development, or healthcare consulting.
ASSUMPTION: Fay's focus on nutrition care and its unique value proposition set it apart from other healthcare providers and payers.
📝 Sample Projects
- Developing a local go-to-market strategy for a new market, including identifying key providers and planning launch events.
- Hosting a webinar or in-person event for healthcare providers, featuring a Fay dietitian and a guest speaker from a partner organization.
- Conducting a market analysis to identify trends and opportunities in the local healthcare landscape.
ASSUMPTION: The Clinical Growth Manager should be comfortable with project management and be able to work independently to achieve their goals.
❓ Key Questions to Ask During Interview
- How does Fay differentiate itself from other healthcare providers and payers?
- What are the biggest challenges facing the Clinical Growth team, and how does this role address them?
- How does Fay support the professional development and growth of its employees?
- What is the company's long-term vision for expanding its reach and impact in the healthcare industry?
- How does Fay measure the success of its Clinical Growth efforts, and how will my performance be evaluated?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and your commitment to Fay's mission.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your relevant experience in sales, partnerships, or clinical outreach, with a focus on healthcare or digital health.
- Write a cover letter that demonstrates your alignment with Fay's mission and your enthusiasm for the role.
- Prepare for your interviews by researching Fay's company culture and values, as well as the healthcare industry and provider networks.
- Follow up with the hiring manager after your interview to express your appreciation for the opportunity and reiterate your interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
