📌 Core Information
🔹 Job Title: Clinical Growth Manager – San Antonio, TX
🔹 Company: Fay
🔹 Location: San Antonio, TX
🔹 Job Type: On-site
🔹 Category: Healthcare, Sales & Business Development
🔹 Date Posted: April 14, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Building and nurturing referral relationships with healthcare providers
- Hosting in-person meetings and events to represent Fay in the field
- Developing local go-to-market strategies in key markets
- Acting as the voice of referring providers internally to shape Fay's strategy
ASSUMPTION: This role requires a balance of sales, partnerships, and event coordination skills, with a strong focus on building relationships with healthcare providers.
📋 Key Responsibilities
✅ Identify and develop referral relationships with clinicians and healthcare organizations
✅ Educate providers about Fay’s services and how we support their patients
✅ Coordinate and attend in-person visits, events, and presentations in local markets
✅ Act as the voice of referring providers internally, sharing insights with product and growth teams
✅ Help shape the strategy, tools, and materials that support clinical outreach at scale
ASSUMPTION: This role involves a significant amount of travel and in-person interactions, requiring strong communication and organizational skills.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., Business, Marketing, or Healthcare) or equivalent experience
Experience: 2+ years of experience in sales, partnerships, account management, or clinical outreach, preferably in healthcare or digital health
Required Skills:
- Excellent communication skills, both written and verbal
- Proven ability to build trust quickly and establish strong relationships
- Strong organizational skills and the ability to manage multiple partnerships
- Curiosity, resilience, and a growth mindset
- Deep alignment with Fay’s mission to make nutrition care more accessible
Preferred Skills:
- Experience working with healthcare providers or digital health companies
- Familiarity with CRM software and sales tools
ASSUMPTION: While not explicitly stated, experience in healthcare or digital health is highly preferred for this role.
💰 Compensation & Benefits
Salary Range: $60,000 - $80,000 per year (based on industry standards for a Clinical Growth Manager with 2-5 years of experience in the San Antonio area)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Generous PTO and holiday schedule
- Professional development opportunities
Working Hours: Full-time, with occasional evening and weekend events
ASSUMPTION: Fay offers competitive benefits for a company of its size, with a focus on employee well-being and growth.
📌 Applicant Insights
🔍 Company Context
Industry: Fay operates in the digital health and nutrition care space, focusing on making personalized nutrition care more accessible through its platform.
Company Size: Fay is a small, fast-growing startup with 11-50 employees, offering a dynamic and mission-driven work environment.
Founded: Fay was founded in 2022, with a mission to make nutrition care more accessible and affordable.
Company Description:
- Fay connects users with Registered Dietitians covered by their health insurance, providing personalized nutrition care at no additional cost.
- The company is committed to transforming healthcare by making nutrition care more accessible and affordable.
- Fay values heart, hustle, and humility in its employees, fostering a collaborative and mission-driven work environment.
Company Specialties:
- Nutrition care services
- Healthcare provider partnerships
- Digital health technology
Company Website: http://www.faynutrition.com
ASSUMPTION: Fay is a mission-driven company focused on improving healthcare access through innovative nutrition care solutions.
📊 Role Analysis
Career Level: This role is suitable for early to mid-career professionals with 2-5 years of experience in sales, partnerships, or related fields.
Reporting Structure: The Clinical Growth Manager will report directly to the Head of Growth and work closely with the product and marketing teams.
Work Arrangement: This is an on-site role based in San Antonio, TX, with occasional travel required for in-person meetings and events.
Growth Opportunities:
- As Fay grows, there will be opportunities for the Clinical Growth Manager to take on more responsibility and advance their career within the company.
- This role offers the chance to work closely with cross-functional teams, gaining exposure to various aspects of the business.
ASSUMPTION: Fay's fast-paced growth environment presents numerous opportunities for professional development and career advancement.
🌍 Location & Work Environment
Office Type: Fay's office is a collaborative, open-concept workspace designed to foster creativity and teamwork.
Office Location(s): San Antonio, TX
Geographic Context:
- San Antonio is the second-largest city in Texas and the seventh-most populous city in the United States.
- The city offers a diverse range of neighborhoods, cultural attractions, and outdoor activities.
- San Antonio has a humid subtropical climate, with mild winters and hot summers.
Work Schedule: The work schedule is primarily Monday-Friday, with occasional evening and weekend events as needed.
ASSUMPTION: San Antonio offers a diverse and vibrant work environment, with a lower cost of living compared to other major Texas cities like Houston and Dallas.
💼 Interview & Application Insights
Typical Process:
- Initial phone or video screen to assess cultural fit and basic qualifications
- In-depth behavioral interview to discuss past experiences and problem-solving skills
- Final interview with the Head of Growth to discuss the role's fit within the company's growth strategy
Key Assessment Areas:
- Communication skills and ability to build relationships
- Organizational skills and ability to manage multiple partnerships
- Problem-solving skills and adaptability
- Alignment with Fay's mission and values
Application Tips:
- Highlight any experience working with healthcare providers or digital health companies
- Demonstrate your ability to build trust and establish strong relationships in your cover letter
- Showcase your organizational skills and ability to manage multiple partnerships in your resume
ATS Keywords: Sales, Partnerships, Account Management, Clinical Outreach, Communication, Organization, Event Coordination, Strategy Development, Networking, Trust Building, Curiosity, Resilience, Growth Mindset, Nutrition Care, Patient Access, Healthcare Providers
ASSUMPTION: Fay's hiring process is designed to assess candidates' skills and cultural fit, with a focus on finding the best possible match for the company's mission and values.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot, or similar)
- Project management tools (e.g., Asana, Trello, or similar)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams, or similar)
ASSUMPTION: Fay uses industry-standard tools and technologies to support its sales and growth efforts.
👔 Cultural Fit Considerations
Company Values:
- Heart: Fay values employees who are passionate, empathetic, and committed to its mission
- Hustle: Fay appreciates employees who are proactive, driven, and dedicated to achieving results
- Humility: Fay fosters a collaborative work environment where employees are open to learning and growth
Work Style:
- Dynamic and fast-paced, with a focus on growth and innovation
- Collaborative and mission-driven, with a strong emphasis on teamwork
- Flexible and adaptable, with a willingness to take on new challenges as the company grows
Self-Assessment Questions:
- Do you share Fay's passion for making nutrition care more accessible?
- Are you comfortable working in a fast-paced, dynamic environment?
- Do you thrive in a collaborative work environment where your ideas and input are valued?
ASSUMPTION: Fay's company culture is centered around its mission, with a strong emphasis on collaboration, innovation, and growth.
⚠️ Potential Challenges
- This role requires a significant amount of travel and in-person interactions, which may be challenging for some candidates
- Fay is a fast-growing startup, which can present unique challenges and uncertainties
- The role involves working with a diverse range of healthcare providers, requiring strong communication and adaptability skills
- The San Antonio area has a competitive job market, with many opportunities for professionals in various industries
ASSUMPTION: While Fay presents numerous opportunities for professional growth and development, candidates should be prepared to face the challenges that come with working in a fast-paced, dynamic environment.
📈 Similar Roles Comparison
- Compared to other sales or business development roles, this position places a stronger emphasis on building relationships with healthcare providers and clinical outreach
- Fay's focus on digital health and nutrition care sets it apart from more traditional healthcare organizations
- As a Clinical Growth Manager, this role offers the opportunity to work closely with cross-functional teams and gain exposure to various aspects of the business
ASSUMPTION: This role is unique in its focus on clinical growth and partnerships within the digital health and nutrition care space.
📝 Sample Projects
- Developing and executing a local go-to-market strategy for Fay's services in a new market
- Building and maintaining strong relationships with key healthcare providers in the San Antonio area
- Hosting and coordinating in-person events and presentations to educate providers about Fay's services
ASSUMPTION: These sample projects are designed to give candidates a sense of the day-to-day responsibilities and challenges they may face in this role.
❓ Key Questions to Ask During Interview
- How does Fay plan to expand its reach and impact in the coming years?
- What are the most significant challenges facing the Clinical Growth team, and how can this role help address them?
- How does Fay support the professional development and growth of its employees?
- What is the company's approach to building and maintaining strong relationships with healthcare providers?
- How does Fay measure the success of its Clinical Growth efforts, and what key performance indicators (KPIs) are most important?
ASSUMPTION: These questions are designed to help candidates better understand Fay's growth strategy, company culture, and approach to clinical outreach and partnerships.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your sales, partnerships, or clinical outreach experience, as well as any relevant skills and accomplishments
- Write a cover letter that demonstrates your passion for Fay's mission and your ability to build trust and establish strong relationships
- Prepare for your interviews by researching Fay's company culture, mission, and values, as well as the challenges facing the Clinical Growth team
- Follow up with the hiring manager within one week of your interview to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
