π Core Information
πΉ Job Title: Clinical Growth Manager β Seattle, WA
πΉ Company: Fay
πΉ Location: Seattle, WA
πΉ Job Type: On-site
πΉ Category: Healthcare, Sales & Business Development
πΉ Date Posted: April 14, 2025
πΉ Experience Level: 2-5 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Building and nurturing referral relationships with healthcare providers
- Hosting in-person meetings and events to represent Fay in the field
- Developing local go-to-market strategies in key markets
- Acting as the voice of referring providers internally to shape Fay's strategy
ASSUMPTION: This role requires a balance of sales, partnerships, and event coordination skills, with a strong focus on building relationships within the healthcare industry.
π Key Responsibilities
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Identify and develop referral relationships with clinicians and healthcare organizations
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Educate providers about Fayβs services and how we support their patients
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Coordinate and attend in-person visits, events, and presentations in local markets
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Act as the voice of referring providers internally, sharing insights with product and growth teams
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Help shape the strategy, tools, and materials that support clinical outreach at scale
ASSUMPTION: This role involves a significant amount of travel for in-person meetings and events, with a focus on building and maintaining strong relationships with healthcare providers.
π― Required Qualifications
Education: Bachelor's degree in a related field (e.g., Health Administration, Marketing, or a relevant healthcare discipline)
Experience: 2+ years of experience in sales, partnerships, account management, or clinical outreach, preferably in healthcare or digital health
Required Skills:
- Excellent communication skills, both written and verbal
- Proven ability to build trust quickly and establish strong relationships
- Strong organizational skills and the ability to manage multiple partnerships across different markets
- Curiosity, resilience, and eagerness to grow with a fast-paced startup
- Deep alignment with Fayβs mission to make nutrition care more accessible
Preferred Skills:
- Experience working with healthcare providers or digital health platforms
- Familiarity with CRM software and sales enablement tools
ASSUMPTION: Candidates with experience in healthcare sales or digital health partnerships may have an advantage in this role.
π° Compensation & Benefits
Salary Range: $70,000 - $90,000 per year (based on industry standards for a Clinical Growth Manager with 2-5 years of experience in Seattle, WA)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Flexible PTO and company holidays
- Professional development opportunities
- Snacks and meals provided when working on-site
Working Hours: Full-time, with a flexible work schedule that may include evenings and weekends for events and meetings
ASSUMPTION: Fay offers competitive compensation and benefits packages for their employees, with a focus on work-life balance and professional growth.
π Applicant Insights
π Company Context
Industry: Fay operates in the digital health and nutrition care industry, focusing on connecting patients with registered dietitians covered by their health insurance.
Company Size: Fay is a small, mission-driven company with 11-50 employees, offering a collaborative and dynamic work environment.
Founded: Fay was founded with a mission to make nutrition care more accessible, transforming healthcare one meal at a time.
Company Description:
- Fay is committed to improving patients' lives by providing access to personalized nutrition care
- The company focuses on building strong relationships with healthcare providers to expand its referral network
- Fay values heart, hustle, and humility in its employees, fostering a supportive and inclusive work environment
Company Specialties:
- Nutrition care services
- Healthcare provider partnerships
- Digital health platforms
Company Website: http://www.faynutrition.com
ASSUMPTION: Fay's small size allows for a close-knit team and a strong focus on mission-driven work, with opportunities for growth and impact.
π Role Analysis
Career Level: This role is suitable for early to mid-career professionals with 2-5 years of experience in sales, partnerships, or related fields.
Reporting Structure: The Clinical Growth Manager will report directly to the Head of Growth or a similar leadership role within Fay.
Work Arrangement: This is an on-site role based in Seattle, WA, with a flexible work schedule that may include evenings and weekends for events and meetings.
Growth Opportunities:
- As Fay grows, there may be opportunities for the Clinical Growth Manager to take on additional responsibilities or move into a leadership role
- This role offers the chance to work closely with cross-functional teams, gaining exposure to various aspects of the business
- Fay values internal promotions and offers professional development opportunities to support employee growth
ASSUMPTION: Fay's small size and focus on growth present numerous opportunities for employees to take on new challenges and advance their careers.
π Location & Work Environment
Office Type: Fay's office is a collaborative and dynamic workspace, fostering a supportive and inclusive environment for its employees.
Office Location(s): Fay's headquarters is located in Seattle, WA, with potential for travel to other markets for in-person meetings and events.
Geographic Context:
- Seattle, WA, is a vibrant and growing city with a strong healthcare industry
- The city offers a high quality of life, with numerous cultural attractions, outdoor activities, and a thriving food scene
- Seattle's location on the West Coast provides easy access to other major cities and markets
Work Schedule: The work schedule is flexible, with a focus on results and productivity. Employees are encouraged to maintain a healthy work-life balance.
ASSUMPTION: Fay's office environment is designed to support collaboration, creativity, and employee well-being, with a strong focus on mission-driven work.
πΌ Interview & Application Insights
Typical Process:
- Phone or video screen with the Head of Growth or a member of the Growth team
- On-site interview with the Growth team, including a case study or role-play exercise
- Final interview with the CEO or another senior leader
Key Assessment Areas:
- Communication skills and ability to build relationships
- Problem-solving and strategic thinking
- Adaptability and resilience in a fast-paced environment
- Alignment with Fay's mission and values
Application Tips:
- Highlight your experience working with healthcare providers or digital health platforms
- Demonstrate your ability to build strong relationships and manage multiple partnerships
- Showcase your curiosity, resilience, and eagerness to grow with a fast-paced startup
- Tailor your resume and cover letter to emphasize your fit with Fay's mission and company culture
ATS Keywords: Clinical Growth Manager, Sales, Partnerships, Account Management, Clinical Outreach, Healthcare, Nutrition Care, Relationship Building, Event Coordination, Strategy Development, Fay
ASSUMPTION: Fay's interview process is designed to assess candidates' skills, cultural fit, and alignment with the company's mission, with a focus on finding the best fit for the team and the role.
π οΈ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot, or similar)
- Sales enablement tools (e.g., LinkedIn Sales Navigator, DiscoverOrg, or similar)
- Project management tools (e.g., Asana, Trello, or similar)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams, or similar)
ASSUMPTION: Fay uses industry-standard tools and technologies to support its sales and growth efforts, with a focus on streamlining processes and enhancing productivity.
π Cultural Fit Considerations
Company Values:
- Heart: Fay values employees who are passionate, empathetic, and committed to improving patients' lives
- Hustle: Fay appreciates employees who are proactive, driven, and dedicated to achieving results
- Humility: Fay fosters a culture of collaboration, learning, and continuous improvement
Work Style:
- Collaborative: Fay values a team-based approach to problem-solving and decision-making
- Adaptable: Fay expects employees to be flexible and responsive to change in a fast-paced environment
- Mission-driven: Fay prioritizes employees who are deeply aligned with its mission to make nutrition care more accessible
Self-Assessment Questions:
- How do you demonstrate heart in your work, and how have you shown hustle and humility in previous roles?
- Can you describe a time when you had to adapt to a significant change or challenge, and how did you approach it?
- How do you stay organized and manage multiple partnerships or projects simultaneously?
ASSUMPTION: Fay's company culture is centered around its mission, with a strong emphasis on collaboration, adaptability, and a commitment to improving patients' lives.
β οΈ Potential Challenges
- This role may require frequent travel for in-person meetings and events, which can be demanding and time-consuming
- Fay is a small, fast-paced startup, which can present unique challenges and require employees to wear multiple hats
- The healthcare industry can be complex and competitive, requiring strong relationship-building skills and adaptability
- As Fay grows, the Clinical Growth Manager may need to manage a larger team or take on additional responsibilities
ASSUMPTION: Fay's small size and fast-paced environment can present both challenges and opportunities for employees, with a focus on growth, adaptability, and mission-driven work.
π Similar Roles Comparison
- Unlike traditional sales or business development roles, this position focuses heavily on building relationships with healthcare providers and developing local go-to-market strategies
- This role offers the opportunity to work closely with cross-functional teams, gaining exposure to various aspects of the business and contributing to Fay's overall growth
- As Fay grows, there may be opportunities for the Clinical Growth Manager to take on additional responsibilities or move into a leadership role, providing a clear career path for professional development
ASSUMPTION: Fay's unique focus on nutrition care and healthcare provider partnerships sets this role apart from other sales or business development positions, offering a distinct blend of responsibilities and growth opportunities.
π Sample Projects
- Developing a local go-to-market strategy for a new market, including identifying key healthcare providers and planning in-person visits
- Hosting a webinar or in-person event to educate healthcare providers about Fay's services and how they can support their patients
- Acting as the voice of referring providers internally, gathering feedback and insights to inform Fay's strategy and product development
ASSUMPTION: Fay's focus on nutrition care and healthcare provider partnerships presents unique opportunities for the Clinical Growth Manager to contribute to the company's growth and impact.
β Key Questions to Ask During Interview
- How does Fay support the professional development and growth of its employees?
- Can you describe the company's approach to building and maintaining relationships with healthcare providers?
- How does Fay measure the success of its Clinical Growth Manager, and what key performance indicators (KPIs) are most important?
- What are the most significant challenges facing Fay in the next 1-2 years, and how can this role contribute to addressing them?
- How does Fay foster a culture of collaboration and adaptability, and what steps does the company take to support employee well-being?
ASSUMPTION: Fay's interview process is designed to assess candidates' skills, cultural fit, and alignment with the company's mission, with a focus on finding the best fit for the team and the role.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your experience working with healthcare providers or digital health platforms, as well as your ability to build strong relationships and manage multiple partnerships
- Prepare for your interview by researching Fay's mission, values, and company culture, and be ready to discuss your alignment with these aspects
- Follow up with the hiring manager or HR representative within 48 hours of your interview to express your appreciation and reiterate your interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.