π Core Information
πΉ Job Title: Commercial Account Associate
πΉ Company: HUB International
πΉ Location: Whitehorse, YT (Remote)
πΉ Job Type: Full-Time, Temporary (12-18 months)
πΉ Category: Insurance
πΉ Date Posted: April 3, 2025
πΉ Experience Level: 0-2 years
πΉ Remote Status: Remote (Canada)
π Job Overview
Key aspects of this role include:
- Providing administrative support to Account Executives and Commercial Account Advisors
- Preparing information for marketing, certificates, and renewals
- Fielding client queries via email and phone
- Working in a fast-paced, client-focused environment
- Contributing to a diverse team and supporting team environment
ASSUMPTION: This role requires a motivated individual with strong communication skills and attention to detail, who can thrive in a fast-paced environment and support a diverse team.
π Key Responsibilities
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Assist Account Executives and Commercial Account Advisors with administrative client work
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Prepare information for marketing, certificates, and renewals
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Field client queries via email and phone
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Maintain a high level of client service and support
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Contribute to a team environment and support team members
ASSUMPTION: The role involves a mix of administrative tasks and client interaction, requiring strong organizational skills and effective communication.
π― Required Qualifications
Education: High school diploma or equivalent
Experience: 1-2 years of relevant experience
Required Skills:
- Level 1 General Insurance License (or interest in obtaining)
- Strong communication skills (written and verbal)
- Proactive and self-starter attitude
- Keen attention to detail
- Proficiency in Windows-based computer systems
Preferred Skills:
- Level 2 General Insurance License
ASSUMPTION: While a Level 2 General Insurance License is strongly preferred, candidates with a Level 1 license and a strong interest in obtaining a Level 2 are encouraged to apply.
π° Compensation & Benefits
Salary Range: $45,000 - $55,000 CAD per year (Estimated based on industry standards for entry-level insurance roles in Canada)
Benefits:
- Excellent compensation
- Benefits package
- RRSP match
- Referral incentives
- Company perks
- Work flexibility
- Paid educational training and learning opportunities
- Room for advancement and growth
- Paid day off for your birthday
Working Hours: Full-time, 40 hours per week (Flexible work arrangements may be available)
ASSUMPTION: The salary range is an estimate based on industry standards for entry-level insurance roles in Canada. Actual compensation may vary based on experience and performance.
π Applicant Insights
π Company Context
Industry: Insurance. HUB International is a leading global insurance broker providing property and casualty, life and health, employee benefits, investment, and risk management products and services.
Company Size: 10,001+ employees. As a large organization, HUB offers numerous opportunities for growth and career advancement.
Founded: HUB International was founded in Chicago, Illinois, and has since grown to become a global leader in the insurance industry.
Company Description:
- HUB is a network of doers with diverse stories and a shared goal to support clients and communities
- The company believes in supporting each other and building a team where anyone can spark an idea and make a difference
- HUB partners with clients to bring clarity to a changing world with tailored solutions and unrelenting advocacy
Company Specialties:
- Insurance and risk management solutions for businesses and consumers
Company Website: http://www.hubinternational.com
ASSUMPTION: HUB International is a well-established and reputable company in the insurance industry, offering a supportive work environment and opportunities for growth.
π Role Analysis
Career Level: Entry-level to intermediate
Reporting Structure: The Commercial Account Associate reports directly to the Account Executive and Commercial Account Advisor
Work Arrangement: This is a remote position, with the option to work from various locations across Canada
Growth Opportunities:
- On-the-job training and mentorship opportunities
- Potential for career advancement within the organization
- Access to educational resources and professional development
ASSUMPTION: This role offers opportunities for professional growth and development within the insurance industry.
π Location & Work Environment
Office Type: Remote (work from home)
Office Location(s): Whitehorse, YT (Remote - can work from various locations across Canada)
Geographic Context:
- Whitehorse, YT: The capital city of the Yukon Territory, offering a unique blend of urban and outdoor living
- Wainwright, AB: A small city in Alberta with a close-knit community and a strong sense of pride
- Kitscoty, AB: A rural community in central Alberta, known for its agricultural industry and close proximity to nature
- Provost, AB: A town in east-central Alberta, offering a mix of small-town charm and modern amenities
Work Schedule: Full-time, 40 hours per week (Flexible work arrangements may be available)
ASSUMPTION: The remote work arrangement allows for flexibility and a better work-life balance, while also providing the opportunity to work in various locations across Canada.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Background check and reference check
- Job offer
Key Assessment Areas:
- Communication skills (written and verbal)
- Attention to detail
- Problem-solving abilities
- Cultural fit and teamwork
Application Tips:
- Highlight relevant experience and skills in your resume
- Tailor your cover letter to demonstrate your interest in the insurance industry and this specific role
- Prepare examples of your problem-solving skills and ability to work in a fast-paced environment
ATS Keywords: General Insurance License, Administrative Support, Client Service, Teamwork, Problem-Solving, Communication Skills
ASSUMPTION: The application process may vary depending on the specific hiring manager and the needs of the team. It is essential to be prepared for various types of interviews and assessments.
π οΈ Tools & Technologies
- Windows-based computer systems
- Insurance industry-specific software and platforms
- Communication tools (email, phone, video conferencing)
ASSUMPTION: Proficiency in Windows-based computer systems is required, as the role involves using various tools and technologies specific to the insurance industry.
π Cultural Fit Considerations
Company Values:
- Entrepreneurship
- Integrity
- Teamwork
- Accountability
- Service
Work Style:
- Proactive and self-starter attitude
- Strong communication skills
- Keen attention to detail
- Ability to work in a fast-paced, client-focused environment
Self-Assessment Questions:
- Do you have a strong interest in obtaining a Level 2 General Insurance License?
- Are you comfortable working in a fast-paced, client-focused environment?
- Do you possess strong communication skills and a keen attention to detail?
ASSUMPTION: HUB International values a diverse and inclusive work environment, and candidates from all backgrounds are encouraged to apply.
β οΈ Potential Challenges
- Working in a fast-paced, client-focused environment may be challenging for some individuals
- The role requires a strong attention to detail and the ability to manage multiple tasks simultaneously
- Candidates may face competition for this role, as HUB International is a well-established and reputable company in the insurance industry
- The temporary nature of the position may limit long-term career prospects within the company
ASSUMPTION: While this role presents several challenges, it also offers opportunities for professional growth and development within the insurance industry.
π Similar Roles Comparison
- Commercial Account Associate vs. Insurance Account Coordinator: Both roles involve administrative support and client interaction, but the Commercial Account Associate role may have more focus on marketing and renewal preparation
- Industry-specific context: The insurance industry is highly competitive, with numerous opportunities for growth and advancement
- Career path comparison: This role can serve as a stepping stone to more senior positions within the insurance industry, such as Account Executive or Commercial Account Advisor
ASSUMPTION: While this role shares similarities with other insurance roles, it also has unique aspects that set it apart and offer opportunities for growth and development.
π Sample Projects
- Preparing marketing materials for a commercial account
- Renewing a client's insurance policy and ensuring all necessary documents are in order
- Fielding client queries via email and phone, and providing accurate and timely responses
ASSUMPTION: These sample projects provide a glimpse into the day-to-day responsibilities of the Commercial Account Associate role and the skills required to succeed in this position.
β Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does this role contribute to the overall success of the team and the company?
- What opportunities are there for professional growth and development within the company?
- How does the company support work-life balance for its employees?
- What are the next steps for career advancement within the insurance industry?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and your commitment to the company's success.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience and skills, such as administrative support, client service, and problem-solving abilities
- Write a cover letter that demonstrates your interest in the insurance industry and this specific role
- Prepare examples of your problem-solving skills and ability to work in a fast-paced environment
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.