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Commercial Account Associate

HUB International
Full-time
On-site
Whitehorse, Yukon, Canada
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Commercial Account Associate

πŸ”Ή Company: HUB International

πŸ”Ή Location: Whitehorse, YT (Remote)

πŸ”Ή Job Type: Full-Time, Temporary (12-18 months)

πŸ”Ή Category: Insurance

πŸ”Ή Date Posted: April 3, 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: Remote (Canada)

πŸš€ Job Overview

Key aspects of this role include:

  • Providing administrative support to Account Executives and Commercial Account Advisors
  • Preparing information for marketing, certificates, and renewals
  • Fielding client queries via email and phone
  • Working in a fast-paced, client-focused environment
  • Contributing to a diverse team and supporting team environment

ASSUMPTION: This role requires a motivated individual with strong communication skills and attention to detail, who can thrive in a fast-paced environment and support a diverse team.

πŸ“‹ Key Responsibilities

βœ… Assist Account Executives and Commercial Account Advisors with administrative client work

βœ… Prepare information for marketing, certificates, and renewals

βœ… Field client queries via email and phone

βœ… Maintain a high level of client service and support

βœ… Contribute to a team environment and support team members

ASSUMPTION: The role involves a mix of administrative tasks and client interaction, requiring strong organizational skills and effective communication.

🎯 Required Qualifications

Education: High school diploma or equivalent

Experience: 1-2 years of relevant experience

Required Skills:

  • Level 1 General Insurance License (or interest in obtaining)
  • Strong communication skills (written and verbal)
  • Proactive and self-starter attitude
  • Keen attention to detail
  • Proficiency in Windows-based computer systems

Preferred Skills:

  • Level 2 General Insurance License

ASSUMPTION: While a Level 2 General Insurance License is strongly preferred, candidates with a Level 1 license and a strong interest in obtaining a Level 2 are encouraged to apply.

πŸ’° Compensation & Benefits

Salary Range: $45,000 - $55,000 CAD per year (Estimated based on industry standards for entry-level insurance roles in Canada)

Benefits:

  • Excellent compensation
  • Benefits package
  • RRSP match
  • Referral incentives
  • Company perks
  • Work flexibility
  • Paid educational training and learning opportunities
  • Room for advancement and growth
  • Paid day off for your birthday

Working Hours: Full-time, 40 hours per week (Flexible work arrangements may be available)

ASSUMPTION: The salary range is an estimate based on industry standards for entry-level insurance roles in Canada. Actual compensation may vary based on experience and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Insurance. HUB International is a leading global insurance broker providing property and casualty, life and health, employee benefits, investment, and risk management products and services.

Company Size: 10,001+ employees. As a large organization, HUB offers numerous opportunities for growth and career advancement.

Founded: HUB International was founded in Chicago, Illinois, and has since grown to become a global leader in the insurance industry.

Company Description:

  • HUB is a network of doers with diverse stories and a shared goal to support clients and communities
  • The company believes in supporting each other and building a team where anyone can spark an idea and make a difference
  • HUB partners with clients to bring clarity to a changing world with tailored solutions and unrelenting advocacy

Company Specialties:

  • Insurance and risk management solutions for businesses and consumers

Company Website: http://www.hubinternational.com

ASSUMPTION: HUB International is a well-established and reputable company in the insurance industry, offering a supportive work environment and opportunities for growth.

πŸ“Š Role Analysis

Career Level: Entry-level to intermediate

Reporting Structure: The Commercial Account Associate reports directly to the Account Executive and Commercial Account Advisor

Work Arrangement: This is a remote position, with the option to work from various locations across Canada

Growth Opportunities:

  • On-the-job training and mentorship opportunities
  • Potential for career advancement within the organization
  • Access to educational resources and professional development

ASSUMPTION: This role offers opportunities for professional growth and development within the insurance industry.

🌍 Location & Work Environment

Office Type: Remote (work from home)

Office Location(s): Whitehorse, YT (Remote - can work from various locations across Canada)

Geographic Context:

  • Whitehorse, YT: The capital city of the Yukon Territory, offering a unique blend of urban and outdoor living
  • Wainwright, AB: A small city in Alberta with a close-knit community and a strong sense of pride
  • Kitscoty, AB: A rural community in central Alberta, known for its agricultural industry and close proximity to nature
  • Provost, AB: A town in east-central Alberta, offering a mix of small-town charm and modern amenities

Work Schedule: Full-time, 40 hours per week (Flexible work arrangements may be available)

ASSUMPTION: The remote work arrangement allows for flexibility and a better work-life balance, while also providing the opportunity to work in various locations across Canada.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or virtual interview with the hiring manager
  • Background check and reference check
  • Job offer

Key Assessment Areas:

  • Communication skills (written and verbal)
  • Attention to detail
  • Problem-solving abilities
  • Cultural fit and teamwork

Application Tips:

  • Highlight relevant experience and skills in your resume
  • Tailor your cover letter to demonstrate your interest in the insurance industry and this specific role
  • Prepare examples of your problem-solving skills and ability to work in a fast-paced environment

ATS Keywords: General Insurance License, Administrative Support, Client Service, Teamwork, Problem-Solving, Communication Skills

ASSUMPTION: The application process may vary depending on the specific hiring manager and the needs of the team. It is essential to be prepared for various types of interviews and assessments.

πŸ› οΈ Tools & Technologies

  • Windows-based computer systems
  • Insurance industry-specific software and platforms
  • Communication tools (email, phone, video conferencing)

ASSUMPTION: Proficiency in Windows-based computer systems is required, as the role involves using various tools and technologies specific to the insurance industry.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Entrepreneurship
  • Integrity
  • Teamwork
  • Accountability
  • Service

Work Style:

  • Proactive and self-starter attitude
  • Strong communication skills
  • Keen attention to detail
  • Ability to work in a fast-paced, client-focused environment

Self-Assessment Questions:

  • Do you have a strong interest in obtaining a Level 2 General Insurance License?
  • Are you comfortable working in a fast-paced, client-focused environment?
  • Do you possess strong communication skills and a keen attention to detail?

ASSUMPTION: HUB International values a diverse and inclusive work environment, and candidates from all backgrounds are encouraged to apply.

⚠️ Potential Challenges

  • Working in a fast-paced, client-focused environment may be challenging for some individuals
  • The role requires a strong attention to detail and the ability to manage multiple tasks simultaneously
  • Candidates may face competition for this role, as HUB International is a well-established and reputable company in the insurance industry
  • The temporary nature of the position may limit long-term career prospects within the company

ASSUMPTION: While this role presents several challenges, it also offers opportunities for professional growth and development within the insurance industry.

πŸ“ˆ Similar Roles Comparison

  • Commercial Account Associate vs. Insurance Account Coordinator: Both roles involve administrative support and client interaction, but the Commercial Account Associate role may have more focus on marketing and renewal preparation
  • Industry-specific context: The insurance industry is highly competitive, with numerous opportunities for growth and advancement
  • Career path comparison: This role can serve as a stepping stone to more senior positions within the insurance industry, such as Account Executive or Commercial Account Advisor

ASSUMPTION: While this role shares similarities with other insurance roles, it also has unique aspects that set it apart and offer opportunities for growth and development.

πŸ“ Sample Projects

  • Preparing marketing materials for a commercial account
  • Renewing a client's insurance policy and ensuring all necessary documents are in order
  • Fielding client queries via email and phone, and providing accurate and timely responses

ASSUMPTION: These sample projects provide a glimpse into the day-to-day responsibilities of the Commercial Account Associate role and the skills required to succeed in this position.

❓ Key Questions to Ask During Interview

  • What are the most challenging aspects of this role, and how can I best prepare for them?
  • How does this role contribute to the overall success of the team and the company?
  • What opportunities are there for professional growth and development within the company?
  • How does the company support work-life balance for its employees?
  • What are the next steps for career advancement within the insurance industry?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and your commitment to the company's success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight relevant experience and skills, such as administrative support, client service, and problem-solving abilities
  • Write a cover letter that demonstrates your interest in the insurance industry and this specific role
  • Prepare examples of your problem-solving skills and ability to work in a fast-paced environment
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.