Commercial Account Handler

📌 Core Information

🔹 Job Title: Commercial Account Handler

🔹 Company: Howden

🔹 Location: United Kingdom

🔹 Job Type: On-site

🔹 Category: Not specified

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Hybrid

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Building and maintaining rapport with a diverse client base, from sole traders to large organization executives
• Collaborating with the Branch Manager to meet business objectives
• Assisting in achieving high levels of client renewal retention
• Complying with industry standards and regulations

ASSUMPTION: This role involves direct client interaction and a need for strong communication skills, as these are standard requirements for commercial account handling positions.

📋 Key Responsibilities

✅ Build relationships with new and existing clients

✅ Review client documentation for accuracy

✅ Assist Commercial Account Executives in retaining clients

✅ Ensure compliance with FCA requirements

✅ Facilitate data processing to support client service and internal processes

ASSUMPTION: Output assumes that while the core responsibilities revolve around client management and document verification, cross-functional team collaboration offers additional insights for exhaustive input processing.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a similar role

Required Skills:

• Attention to Detail
• Relationship Building
• Data Processing
• Customer Service
• Compliance
• Team Collaboration

Preferred Skills:

• Advanced Data Analysis
• Insurance Sector Knowledge

ASSUMPTION: The role likely requires familiarity with standard industry tools and techniques, suitable for candidates transitioning from similar job profiles.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• 22 days holiday, increasing with service
• Life Assurance up to 4x salary
• Income protection for up to 5 years
• Contributory pension scheme
• Healthcare Cashplan
• Discounts on gym memberships and lifestyle benefits
• Access to discounted insurance policies via Howden

Working Hours: 40 hours per week, with potential flexibility details per candidate request

ASSUMPTION: Compensation benefits seem comprehensive, driven by market competitiveness standards, modified as needed based on experience and negotiations.

📌 Applicant Insights

🔍 Company Context

Industry: Insurance, covering a broad spectrum including life, pensions, commercial, and personal insurance

Company Size: 201-500 employees

Founded: Not specified

Company Description:

• Known for a no-limits mindset and a collaborative culture
• International presence with operations in over 100 countries
• A focus on innovation and community impact in the insurance sector

Company Specialties:

• Life and Pensions
• Mortgages
• Commercial and Personal Insurance
• Financial services and Employee benefits

Company Website: https://www.howden.ie

ASSUMPTION: Despite differences in employee count noted on external descriptions, data aligns to endorse Howden's position as a mid-sized insurance leader.

📊 Role Analysis

Career Level: Entry-level to mid-level

Reporting Structure: Reports to Branch Manager, corresponding support to Commercial Account Executives

Work Arrangement: Hybrid model, blending on-site presence with potential remote work

Growth Opportunities:

• Professional qualification advancement
• Network and relationship building across varied sectors
• Career progression within a global insurance provider

ASSUMPTION: The dual-focus hybrid model assumes adaptability privileges for motivated applicants, enhancing workplace satisfaction.

🌍 Location & Work Environment

Office Type: Corporate office environment with a professional demeanor

Office Location(s): Multiple UK-wide branch sites

Geographic Context:

• Convenient urban locations
• Proximity to major business hubs
• Accessible through public transport networks

Work Schedule: Standard full-time hours - variable contingent on project deadlines and internal agreements

ASSUMPTION: The UK setting indicates a rewarding nexus for insurance careers; network reach maximized by strategic location siting.

💼 Interview & Application Insights

Typical Process:

• Application submission
• Initial screening by recruitment team
• Interviews with HR and department leads

Key Assessment Areas:

• Experience and expertise in insurance or client interaction roles
• Problem-solving abilities
• Culture fit and alignment with company values

Application Tips:

• Highlight experience in client handling and data processing
• Emphasize adaptability and willingness to learn
• Demonstrate knowledge of regulatory environments

ATS Keywords: Commercial Account Handling, Insurance, Client Retention, Regulatory Compliance, Customer Service

ASSUMPTION: Insights are inferred from traditional industry methods and localized hiring trends within insurance firms.

🛠️ Tools & Technologies

• Insurance Management Software
• CRM Platforms
• Office Productivity Tools (MS Office Suite)

ASSUMPTION: Typical account management and client engagement technologies predominate in similar settings for operational efficiency.

👔 Cultural Fit Considerations

Company Values:

• Innovation and resilience
• Employee collaboration
• Community impact and responsibility

Work Style:

• Proactive client engagement
• Adaptive problem-solving
• Team-oriented collaboration

Self-Assessment Questions:

• Are you comfortable working in a dynamic insurance environment?
• Can you build and maintain strong client relationships?
• Do you adapt well to changing circumstances?

ASSUMPTION: While contextual culture is derived from core values and mission, application fit will likely involve situational testing scenarios during interviews.

⚠️ Potential Challenges

• Navigating a fast-paced regulatory environment
• Handling diverse client portfolios effectively
• Maintaining consistently high renewal rates
• Adapting to evolving industry demands

ASSUMPTION: Challenges reflect standard dynamics for professionals in insurance roles, inferred from industry norms and expectations.

📈 Similar Roles Comparison

• Higher autonomy compared to entry-level insurance support
• Greater client interactions than analytical roles
• Increased responsibility for renewal outcomes vs. junior account roles

ASSUMPTION: The role comparability highlights mobility for entry-point prospects within Howden’s structured progression pathways.

📝 Sample Projects

• Client portfolio expansion initiatives
• Strategic renewal campaigns
• Compliance improvement projects

ASSUMPTION: Sample projects leveraged from common account-handler duties, promoting holistic client service elevation.

❓ Key Questions to Ask During Interview

• What does a typical day look like in this role?
• How does Howden support career development and growth?
• What key challenges should a successful candidate expect?
• How is success measured in this position?
• What is the company's approach towards client-customer relationships?

ASSUMPTION: Questions are crafted to give applicants verifiable insights into role expectations and organizational culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare and upload a tailored resume focused on key qualifications and skills
• Reach out to recruiting contacts for follow-up inquiries
• Gather references to enhance your profile efficiency
• Consider role-specific certifications or ongoing training potential

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.