π Core Information
πΉ Job Title: Communication and Marketing Assistant - Job Code: 32088386647
πΉ Company: Coconut
πΉ Location: Philippines (Remote)
πΉ Job Type: Part-time
πΉ Category: Marketing & Communications
πΉ Date Posted: April 7, 2025
πΉ Experience Level: Entry-level to 2 years
πΉ Remote Status: Fully Remote
π Job Overview
Key aspects of this role include:
- Overseeing the publishing process for the company newsletter
- Developing design, graphics, and supporting content for marketing purposes
- Supporting external sales activities and managing CRM processes
- Creating and maintaining content for the community resource library
ASSUMPTION: This role requires strong communication, design, and organizational skills. Previous experience in marketing, sales, or a related field would be beneficial.
π Key Responsibilities
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Oversee the publishing process for the company newsletter by gathering content with internal stakeholders and therapist partners.
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Develop design, graphics, and supporting content targeting existing Relay customers and potential customers.
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Marketing collateral development: design and develop various content for sales presentations, social media, blogs, and other marketing needs.
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Support development of articles and video content with partner therapists and the CEO, including Google slides, Canva graphics, and other presentation content.
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Provide inside sales support and manage the CRM process in identifying target podcasts, social media influencers, therapists, church groups, and other key stakeholders to schedule the CEO for promotional opportunities for Relay.
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Support external sales activities, including affiliate programs, sponsorships, email campaigns, social media content, and other sales channels as Relay continues to grow.
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Help create and maintain content for our community resource library (tips and tutorials to help members be successful).
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Account success manager: help with larger clients to promote certain parts of the platform and improve product adoption.
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Work with operations team to support new members as they are being onboarded to the program.
ASSUMPTION: This role involves a mix of creative and administrative tasks, requiring strong organizational skills and the ability to manage multiple projects simultaneously.
π― Required Qualifications
Education: Bachelor's degree in Marketing, Communications, or a related field (or equivalent experience)
Experience: 0-2 years of experience in marketing, communications, or a related field
Required Skills:
- Excellent written communication skills with a keen eye for design
- Proficient in CRM and email tools for sourcing and qualifying leads
- Adept at crafting personalized cold outreach emails
- Experienced with Canva and other graphic tools for creating diverse marketing content
- Skilled in Google Slides for developing well-designed presentations
- Enjoys writing, editing, and creating content for various stakeholders
- Capable of working independently with high-level direction, taking ownership to deliver timely and effective results
- Strong time management skills with the ability to prioritize tasks to maintain speed and quality
Preferred Skills:
- Experience with Relay or similar mental health platforms
- Fluency in multiple languages
ASSUMPTION: While not explicitly stated, familiarity with the mental health industry and Relay's platform would be beneficial for this role.
π° Compensation & Benefits
Salary Range: $8 per hour (Philippine Peso equivalent)
Benefits:
- Competitive Salary
- 13th Month Pay
- Paid Time Off
- US Holidays Off
- Maternity & Paternity Leave
- Comprehensive Healthcare
- Life Insurance
- Mental Health Support
- Milestone Gifts & Birthday Treats
- Exciting Team Experiences
- Stay Connected
Working Hours: 20 hours per week, 8am-12pm MT
ASSUMPTION: The salary range is based on the provided hourly rate and the given working hours. Benefits are as listed and may vary based on full-time or part-time status.
π Applicant Insights
π Company Context
Industry: Staffing and Recruiting, focusing on hospitality and retail hiring
Company Size: 11-50 employees, providing a supportive and collaborative work environment
Founded: 2016, with a mission to make hiring staff or finding a job in hospitality simple, quick, and seriously fun
Company Description:
- Coconut is a social networking platform that connects hospitality professionals with job opportunities
- The company offers a marketplace for clients to find staff and for job seekers to find employment
- Coconut focuses on providing a user-friendly and engaging experience for both clients and job seekers
Company Specialties:
- Hospitality and Retail Hiring
- Social Networking
- Online Recruitment
- Marketplace
- Recruitment Platform
- Client Facing Staff
- Recruitment
- Social Community
- Job Platform
- Hospitality Jobs
- Retail Jobs
- Staffing
Company Website: https://www.coconutjobs.com
ASSUMPTION: Coconut's focus on the hospitality industry and its user-friendly platform make it an attractive option for job seekers in this field.
π Role Analysis
Career Level: Entry-level to mid-level marketing or communications role
Reporting Structure: This role may report directly to the CEO or another senior marketing manager
Work Arrangement: Fully remote, with a flexible schedule of 20 hours per week
Growth Opportunities:
- Potential for career growth within the marketing or communications department
- Opportunities to work on various projects and gain diverse experience
- Possibility of taking on more responsibilities as the company grows
ASSUMPTION: This role offers opportunities for professional growth and development within the marketing and communications field.
π Location & Work Environment
Office Type: Fully remote, with no physical office location
Office Location(s): N/A
Geographic Context:
- The role is based in the Philippines, with a time zone of 8am-12pm MT
- Candidates must be available during these hours to effectively communicate with the team and stakeholders
- The role may require occasional collaboration with team members or clients in different time zones
Work Schedule: 20 hours per week, with a flexible schedule that may include some evenings or weekends to accommodate meetings or deadlines
ASSUMPTION: The remote work environment requires strong self-motivation, time management, and communication skills to succeed in this role.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- Skills assessment or project test
- Final interview with the hiring manager
Key Assessment Areas:
- Communication skills, both written and verbal
- Design and creative skills
- CRM and email tools proficiency
- Time management and organizational skills
- Cultural fit and alignment with Coconut's values
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare a 1-minute introduction video showcasing your personality and qualifications
- Be ready to discuss your experience with CRM, email tools, and design software
- Demonstrate your understanding of the mental health industry and Relay's platform
ATS Keywords: Marketing, Communications, CRM, Email Tools, Design, Google Slides, Canva, Cold Outreach, Sales Support, Community Resource Library, Account Success Manager, New Member Onboarding
ASSUMPTION: Applicants should tailor their application materials to highlight relevant skills and experiences, and be prepared to discuss their qualifications in detail during the interview process.
π οΈ Tools & Technologies
- CRM and email tools (e.g., HubSpot, Salesforce, G Suite)
- Design software (e.g., Canva, Adobe Creative Suite)
- Presentation software (e.g., Google Slides, PowerPoint)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role.
π Cultural Fit Considerations
Company Values:
- Simple: Making the hiring process easy and enjoyable for both clients and job seekers
- Quick: Streamlining the recruitment process to save time and resources
- Seriously Fun: Creating a positive and engaging experience for all users
Work Style:
- Self-motivated and independent, with the ability to work remotely
- Collaborative and team-oriented, with strong communication skills
- Adaptable and flexible, with the ability to manage multiple projects simultaneously
Self-Assessment Questions:
- Do you enjoy working in a fast-paced, dynamic environment?
- Are you comfortable working independently with minimal supervision?
- Do you thrive in a collaborative, team-based setting?
ASSUMPTION: Applicants should assess their fit with Coconut's values and work style to ensure a successful and fulfilling career with the company.
β οΈ Potential Challenges
- Managing multiple projects and deadlines simultaneously
- Working remotely and maintaining strong communication with the team and stakeholders
- Adapting to a fast-paced, ever-changing work environment
- Balancing the creative and administrative aspects of the role
ASSUMPTION: These challenges require strong organizational, communication, and time management skills to overcome successfully.
π Similar Roles Comparison
- This role is similar to a Marketing Coordinator or Communications Specialist, with a focus on design and sales support
- Unlike other marketing roles, this position requires experience with CRM and email tools for sourcing and qualifying leads
- Career progression may include opportunities in marketing management, sales, or other related fields
ASSUMPTION: Applicants should compare this role to similar positions in marketing and communications to understand its unique requirements and opportunities.
π Sample Projects
- Developing a marketing campaign to promote Relay's platform to existing customers and potential clients
- Creating a sales presentation to showcase Relay's features and benefits to potential clients
- Designing and implementing a cold outreach campaign to generate leads for Relay's sales team
ASSUMPTION: These sample projects demonstrate the creative and strategic aspects of the role, as well as the need for strong communication and organizational skills.
β Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role fit into the overall marketing and communications strategy for Relay?
- What opportunities are there for professional growth and development within the marketing or communications department?
- How does Coconut support work-life balance for its employees?
- What is the company culture like, and how does this role contribute to it?
ASSUMPTION: Applicants should ask thoughtful questions to demonstrate their interest in the role and the company.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Prepare a 1-minute introduction video and provide the link in your application
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Follow up with the hiring manager within one week of submitting your application
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.