Communications Administrator

📌 Core Information

🔹 Job Title: Communications Administrator

🔹 Company: Ellison Institute of Technology

🔹 Location: Oxford, Oxfordshire, United Kingdom

🔹 Job Type: Full-Time, Hybrid (3 days on-site)

🔹 Category: Communications

🔹 Date Posted: April 17, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site (3 days per week) with initial onboarding period fully on-site

🚀 Job Overview

Key aspects of this role include:

• Managing and updating EIT's website and intranet
• Ensuring brand consistency across all communications
• Monitoring and reporting on social media performance
• Coordinating with external suppliers and internal teams

ASSUMPTION: This role requires a high level of organization and attention to detail, with the ability to juggle multiple projects and stakeholders. Strong digital literacy and proficiency in relevant tools are essential.

📋 Key Responsibilities

✅ Maintain and update EIT’s website (Webflow CMS) to ensure accuracy, consistency, and timely content updates.

✅ Support the growth and management of EIT’s internal intranet (SharePoint).

✅ Manage EIT’s digital signage, curating and creating new slides and content.

✅ Ensure brand consistency across all internal and external documents, materials, and communications.

✅ Monitor EIT’s social media channels and provide weekly performance reports, highlighting key insights.

✅ Manage shared inboxes, serving as a primary contact for general and social media queries.

✅ Support the dissemination of internal messaging via Slack, email, and the intranet.

✅ Triage workflow requests based on the teams' availability, with an ability to plan ahead and work within SLA’s.

✅ Oversee project management tools and timelines, ensuring deadlines and deliverables are met.

✅ Identify and implement efficiency improvements in administrative processes and team workflows.

✅ Coordinate with external suppliers (e.g., designers, printers, agencies).

ASSUMPTION: This role involves a high degree of multitasking and requires strong project management skills to ensure all tasks are completed efficiently and on time.

🎯 Required Qualifications

Education: Bachelor's degree in Communications, Marketing, or a related field (or equivalent experience)

Experience: Proven experience working in a communications role within an office environment

Required Skills:

• Highly organized and detail-oriented
• Proactive problem solver, able to anticipate challenges and keep multiple projects on track in a methodical manner
• Experience in digital tools (website CMS - Webflow, social media analytics, design software - Canva)
• Proficient on MS Office, especially Excel, with an ability to identify trends in data and use formulas to navigate data sets
• Good copy-writing skills for email and web that adhere to our tone of voice
• A strong collaborator, able to coordinate effectively across different teams and stakeholders of all levels

Preferred Skills:

• Experience managing internal communication channels – such as an intranet, email newsletters, or platforms like Slack or Microsoft Teams
• Previous experience coordinating external suppliers (e.g., designers, printers, photographers)

ASSUMPTION: Candidates should have a strong understanding of digital communications and be comfortable using relevant tools to manage and update content across various platforms.

💰 Compensation & Benefits

Salary Range: £30,000 - £35,000 per annum + travel allowance + bonus

Benefits:

• Enhanced holiday pay
• Pension
• Life Assurance
• Income Protection
• Private Medical Insurance
• Hospital Cash Plan
• Therapy Services
• Perk Box
• Electric Car Scheme

Working Hours: Full-time, 40 hours per week, with some flexibility during peak periods and when working across multiple time zones

ASSUMPTION: The salary range provided is based on industry standards for a Communications Administrator role in the Oxford area, with consideration for the experience level and benefits package offered.

📌 Applicant Insights

🔍 Company Context

Industry: Research Services, focusing on high-impact, humane endeavors such as health and medical science, food security, climate change, and government innovation

Company Size: 51-200 employees, providing a mid-sized company environment with opportunities for growth and collaboration

Founded: 2023, with a new state-of-the-art research and development facility set to open in 2027

Company Description:

• Led by a world-class faculty of experts, EIT aims to develop and deploy commercially sustainable solutions to solve humanity's most enduring challenges
• By breaking down silos between science, research, industry, and policy, EIT reimagines the path from scientific discovery to applied solutions for the benefit of society
• EIT fosters a collaborative, inclusive team environment where creative risks are encouraged, and everyone feels heard

Company Specialties:

• Health and medical science
• Food security and sustainable agriculture
• Climate change and clean energy
• Government innovation in an era of artificial intelligence

Company Website: https://eit.org/

ASSUMPTION: EIT's focus on high-impact, humane endeavors creates a unique and challenging work environment, with opportunities for applicants to make a significant difference in their chosen field.

📊 Role Analysis

Career Level: Mid-level, with opportunities for growth and development within the Communications team and across EIT's various endeavors

Reporting Structure: This role reports directly to the Communications Coordinator and works closely with various internal teams and external stakeholders

Work Arrangement: Hybrid, with 3 days on-site in Oxford and the option to work remotely for 2 days, with some flexibility during peak periods and when working across multiple time zones

Growth Opportunities:

• Expanding responsibilities within the Communications team as EIT grows and evolves
• Exploring opportunities in related fields, such as marketing, public relations, or event management, as EIT's endeavors expand
• Gaining experience working with a diverse range of stakeholders, from scientists and policymakers to industry partners and the public

ASSUMPTION: The hybrid work arrangement offers a balance between on-site collaboration and remote flexibility, allowing for a better work-life balance while still fostering a strong team culture.

🌍 Location & Work Environment

Office Type: State-of-the-art research and development facility on the Oxford Science Park, with a planned opening in 2027

Office Location(s): Winchester House, The Oxford Science Park, Heatley Road, Littlemore, Oxford, OX4 4GE, GB

Geographic Context:

• Oxford is a vibrant city with a rich history, located in the heart of England
• Oxford is home to the prestigious University of Oxford and a thriving biotech and technology community
• The Oxford Science Park is a hub for innovative research and development, providing an ideal environment for collaboration and growth

Work Schedule: Full-time, with some flexibility during peak periods and when working across multiple time zones

ASSUMPTION: The Oxford Science Park location offers a dynamic and innovative work environment, with ample opportunities for collaboration and networking with other professionals in the research and technology sectors.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the Communications Coordinator
• On-site interview with the Communications Coordinator and a representative from the relevant EIT endeavor
• Final interview with the Head of Communications

Key Assessment Areas:

• Digital literacy and proficiency in relevant tools
• Organizational skills and attention to detail
• Problem-solving abilities and adaptability
• Communication and collaboration skills

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Demonstrate your understanding of EIT's mission and values in your application materials
• Prepare for interview questions that assess your digital literacy, organizational skills, and problem-solving abilities

ATS Keywords: Communications Administrator, Website Management, Intranet Management, Social Media Monitoring, Project Management, Stakeholder Coordination, Digital Signage, Brand Consistency

ASSUMPTION: The interview process is designed to assess candidates' technical skills, organizational abilities, and cultural fit within EIT's collaborative and innovative work environment.

🛠️ Tools & Technologies

• Webflow (CMS)
• SharePoint (Intranet)
• Canva (Design Software)
• MS Office (Word, Excel, PowerPoint)
• Social media analytics tools (e.g., Hootsuite, Sprout Social)
• Project management tools (e.g., Asana, Trello)

ASSUMPTION: Familiarity with these tools is essential for success in this role, and candidates should be comfortable learning and using new digital platforms as needed.

👔 Cultural Fit Considerations

Company Values:

• Collaboration
• Innovation
• Tenacity
• Empathy
• Respect
• Resilience

Work Style:

• Fast-paced and dynamic
• Team-oriented and collaborative
• Adaptable and responsive to change
• Focused on high-impact, humane endeavors

Self-Assessment Questions:

• Do you thrive in a fast-paced, collaborative environment?
• Are you comfortable using and learning new digital tools and platforms?
• Do you have a strong attention to detail and a knack for multitasking?
• Are you passionate about making a difference in high-impact, humane endeavors?

ASSUMPTION: EIT values a diverse and inclusive work environment, and candidates who share these values and are committed to fostering a supportive and respectful team culture will be well-suited to this role.

⚠️ Potential Challenges

• Managing multiple projects and stakeholders simultaneously, requiring strong organizational skills and adaptability
• Keeping up with the fast-paced and dynamic nature of EIT's endeavors, which may require working across multiple time zones and during peak periods
• Adapting to a hybrid work arrangement, which may present unique challenges in terms of communication and collaboration
• Navigating a complex and evolving organizational structure, as EIT grows and expands its endeavors

ASSUMPTION: These challenges are inherent to a fast-paced, innovative research and development environment and can be overcome with strong organizational skills, adaptability, and a commitment to continuous learning and growth.

📈 Similar Roles Comparison

• Compared to a traditional Communications role, this position places a greater emphasis on digital literacy and proficiency in relevant tools
• Unlike many Communications roles, this position requires a strong understanding of research and development processes and a commitment to high-impact, humane endeavors
• Career progression in this role may involve expanding responsibilities within the Communications team or exploring opportunities in related fields, such as marketing, public relations, or event management

ASSUMPTION: This role offers a unique blend of communications, project management, and stakeholder coordination skills, with a focus on high-impact, humane endeavors that set it apart from more traditional communications positions.

📝 Sample Projects

• Managing a website redesign or relaunch to improve user experience and accessibility
• Developing and implementing a social media strategy to increase engagement and reach
• Coordinating a major event or conference, including logistics, marketing, and on-site management
• Creating and distributing internal communications materials to keep stakeholders informed and engaged

ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and challenges that a Communications Administrator may face in this role, requiring strong organizational skills, adaptability, and attention to detail.

❓ Key Questions to Ask During Interview

• Can you describe a typical day or week in this role?
• How does this role support EIT's various endeavors, and how do these endeavors inform the Communications team's priorities and strategies?
• What opportunities are there for growth and development within the Communications team and across EIT's endeavors?
• How does the hybrid work arrangement support a strong team culture and collaboration?
• What are the biggest challenges facing the Communications team in the coming months or years, and how can this role help address them?

ASSUMPTION: These interview questions are designed to assess candidates' understanding of EIT's mission and values, as well as their ability to thrive in a fast-paced, collaborative work environment.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare for interview questions that assess your digital literacy, organizational skills, and problem-solving abilities
• Follow up with the hiring manager within one week of submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.