π Core Information
πΉ Job Title: Communications Advisor
πΉ Company: Iberdrola (SP Energy Networks)
πΉ Location: Glasgow HQ, 32 St Vincent Street, G2 5AD
πΉ Job Type: On-site
πΉ Category: Utilities, Communications
πΉ Date Posted: 2025-04-16
πΉ Experience Level: 5-10 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Developing and promoting internal communication channels to meet employee and business needs
- Managing employee communication channels and ensuring effective communication of strategic messages across the organization
- Collaborating with business units to produce communication around campaigns and projects
- Creating and developing consistent messaging and communication content across various channels
- Advising executive team, operational managers, and team leaders in the use of communications to achieve key business objectives
ASSUMPTION: This role requires a strong understanding of the UK utilities market and the ability to work effectively with various business units and stakeholders.
π Key Responsibilities
β
Developing, preparing, and promoting internal communication channels to meet the requirements of employees and business needs
β
Managing employee communication channels to ensure the delivery of clear, consistent, and effective communications to a range of business audiences
β
Providing direction and assistance to business leaders to ensure key strategic and operational messages are delivered, understood, and effectively cascaded across the business
β
Implementing innovative and leading-edge communications solutions using new technology
β
Developing communication strategies and implementing operating plans
β
Supporting and advising the business in the use of communications to achieve key business objectives
β
Establishing and cultivating a two-way communication culture
β
Creating and developing consistent messaging and communication content that supports the business needs and aligns with business strategy
β
Managing Long Service Awards events and ensuring distribution of awards to all recipients
β
Devise, conduct, and analyse communication audits for all SP Energy channels and events
β
Preparing presentations as required
ASSUMPTION: This role involves a mix of strategic planning, creative content development, and day-to-day communication management.
π― Required Qualifications
Education: Bachelor's degree in Communications, Marketing, or a related field (or equivalent experience)
Experience: Proven experience in communications, preferably within the UK utilities market
Required Skills:
- Excellent written and verbal communication skills
- High verbal reasoning, verbal comprehension, and numeric skills
- Excellent team working skills
- Highly creative, coupled with the ability to monitor/evaluate
- Ability to work under pressure and to tight deadlines
- Well-developed influencing and negotiation skills
- High behavioral and customer focus
- Highly motivated
- Excellent interpersonal and influencing skills
- Experience of publication and business writing
- Proficient in the use of IT β predominantly windows and Microsoft packages
Preferred Skills:
- Knowledge of ScottishPower Group activities and in-depth knowledge of SP Energy Networks business activities
- Close understanding of the varying business requirements within SP Energy Networks
ASSUMPTION: Candidates with a strong background in communications and a solid understanding of the UK utilities market will be best suited for this role.
π° Compensation & Benefits
Salary Range: Β£44,800 - Β£56,000 per annum
Benefits:
- 36 days annual leave
- Holiday Purchase
- Share Schemes
- Payroll Giving
- Charity Matched Funding
- Technology Vouchers
- Electric Vehicle Schemes
- Cycle to Work scheme and Public Transport Season Ticket Loans
- Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
- Life Assurance (4x salary)
- Access to Savesmart financial wellbeing support
- Shopping, leisure, restaurant, and gym discounts, and unique employee deals on travel insurance and more
Working Hours: 37.5 hours per week, Monday to Friday
ASSUMPTION: The salary range provided is based on market research for similar roles within the UK utilities sector.
π Applicant Insights
π Company Context
Industry: Utilities, specifically Electricity Transmission and Distribution
Company Size: 5,001-10,000 employees (Avangrid, Inc.)
Founded: Iberdrola, S.A. was founded in 1992, and Avangrid, Inc. was established in 2015 as a subsidiary of Iberdrola
Company Description:
- Avangrid, Inc. is a leading energy company in the United States, working to meet the growing demand for energy for homes and businesses across the nation through service, innovation, and continued investments by expanding grid infrastructure and energy generation projects.
- Avangrid has offices in Connecticut, New York, Massachusetts, Maine, and Oregon, including operations in 24 states with approximately $47 billion in assets and has two primary lines of business: networks and renewables.
- Through its networks business, Avangrid owns and operates eight electric and natural gas utilities, serving more than 3.3 million customers in New York and New England and in 2024.
- Through its renewables business, Avangrid owns and operates more than 75 energy generation facilities across the United States, producing over 9GW of power for over 2.2 million customers.
Company Specialties:
- Electric Distribution
- Utilities
- Gas Distribution
- Electric Transmission
- Renewable Energy
- Onshore Wind
- and Offshore Wind
Company Website: Avangrid, Inc.
ASSUMPTION: Avangrid, Inc. is the parent company of Iberdrola, S.A., which includes SP Energy Networks as a subsidiary.
π Role Analysis
Career Level: Mid-level to senior communications professional
Reporting Structure: This role reports directly to the Communications Manager within the Corporate Communications team
Work Arrangement: On-site, full-time position with flexible working hours available
Growth Opportunities:
- Progression to a senior communications role within the organization
- Expansion of responsibilities to cover additional business units or regions
- Development of skills in related areas, such as digital communications or stakeholder engagement
ASSUMPTION: This role offers opportunities for career growth and development within the organization.
π Location & Work Environment
Office Type: Modern, open-plan office with collaborative workspaces
Office Location(s): Glasgow HQ, 32 St Vincent Street, G2 5AD
Geographic Context:
- Glasgow is the largest city in Scotland and the fourth-largest city in the United Kingdom
- The city is known for its vibrant cultural scene, rich history, and diverse neighborhoods
- Glasgow is well-connected by public transportation, with easy access to major roads, rail networks, and Glasgow International Airport
Work Schedule: Monday to Friday, 9:00 AM to 5:00 PM, with a one-hour lunch break
ASSUMPTION: The Glasgow office provides a dynamic and engaging work environment, with easy access to amenities and public transportation.
πΌ Interview & Application Insights
Typical Process:
- Online application and CV submission
- Phone or video screening with the HR team
- Face-to-face interview with the hiring manager and a member of the HR team
- Final interview with the Communications Manager and a panel of stakeholders
- Job offer and onboarding
Key Assessment Areas:
- Communication skills and ability to develop effective messaging
- Understanding of the UK utilities market and relevant industry trends
- Ability to work collaboratively with various business units and stakeholders
- Problem-solving skills and ability to manage multiple projects simultaneously
Application Tips:
- Tailor your CV and cover letter to highlight your relevant communications experience and understanding of the UK utilities market
- Prepare examples of your previous communication campaigns and their outcomes
- Research the company and the role to demonstrate your understanding of the organization's goals and values
ATS Keywords: Communications, Utilities, UK Market, Stakeholder Engagement, Internal Communications, Strategic Messaging, Campaign Management, Employee Engagement, Business Writing, Content Development
ASSUMPTION: The interview process will focus on assessing the candidate's communication skills, industry knowledge, and ability to work effectively with various stakeholders.
π οΈ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Social media management platforms (Hootsuite, Buffer, Sprout Social)
- Content management systems (CMS) and website platforms (WordPress, Drupal, SharePoint)
- Project management tools (Asana, Trello, Microsoft Project)
ASSUMPTION: The successful candidate will be proficient in using a range of communication and project management tools.
π Cultural Fit Considerations
Company Values:
- Safety: Prioritizing the safety and well-being of our employees and the communities we serve
- Integrity: Acting with honesty, transparency, and accountability in all our actions
- Respect: Valuing diversity, inclusion, and the unique contributions of each employee
- Excellence: Striving for continuous improvement and delivering high-quality results
- Sustainability: Committed to responsible energy management and sustainable business practices
Work Style:
- Collaborative and team-oriented
- Adaptable and responsive to changing priorities and deadlines
- Results-driven and focused on delivering tangible outcomes
- Innovative and open to new ideas and approaches
Self-Assessment Questions:
- How do you align with Iberdrola's commitment to safety and prioritizing the well-being of employees and communities?
- How do you demonstrate integrity and accountability in your work?
- How do you foster a culture of respect and inclusion within your team and with external stakeholders?
- How do you approach continuous improvement and delivering high-quality results in your current role?
- How do you balance innovation and adaptability with a focus on delivering tangible outcomes?
ASSUMPTION: Iberdola values candidates who demonstrate a strong fit with the company's values and work style.
β οΈ Potential Challenges
- Managing multiple projects and deadlines simultaneously
- Working with diverse stakeholders with varying communication needs and preferences
- Adapting to changes in business priorities and strategic direction
- Keeping up-to-date with industry trends and best practices in internal communications
ASSUMPTION: The successful candidate will be able to manage multiple priorities, adapt to change, and continuously develop their skills to meet the evolving needs of the role.
π Similar Roles Comparison
- This role is similar to a Communications Manager or Internal Communications Manager within the utilities sector
- However, this role focuses specifically on employee communications and managing internal communication channels
- Career progression from this role could lead to a broader communications or corporate communications role within the organization
ASSUMPTION: This role offers a unique focus on employee communications and the opportunity to develop and implement effective internal communication strategies.
π Sample Projects
- Developing and implementing a new employee communication channel to improve engagement and reach
- Creating and executing a communication campaign to support a major organizational change or project
- Conducting a communication audit to assess the effectiveness of existing channels and identify areas for improvement
ASSUMPTION: These sample projects demonstrate the range of responsibilities and initiatives the successful candidate might undertake in this role.
β Key Questions to Ask During Interview
- How does this role fit into the broader communications strategy for the organization?
- What are the key priorities for the first 90 days in this role?
- How does the Communications team collaborate with other departments and business units within the organization?
- What opportunities are there for professional development and growth within the role and the organization?
- How does the company support work-life balance for its employees?
ASSUMPTION: These questions will help the candidate understand the role's context, priorities, and growth opportunities, as well as the company's culture and benefits.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your CV and cover letter to highlight your relevant communications experience and understanding of the UK utilities market
- Prepare examples of your previous communication campaigns and their outcomes
- Research the company and the role to demonstrate your understanding of the organization's goals and values
- Follow up with the HR team one week after submitting your application to confirm receipt and inquire about the next steps in the process
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.