📌 Core Information
🔹 Job Title: Communications and Engagement Specialist
🔹 Company: Queensland Treasury Corporation
🔹 Location: Brisbane, QLD, Australia
🔹 Job Type: Full-Time
🔹 Category: Financial Services
🔹 Date Posted: April 9, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Driving internal and stakeholder communications to enhance employee engagement and experience
- Managing and coordinating internal communications across various channels
- Planning, maintaining, and implementing content calendars and campaigns
- Supporting internal communications to boost employee engagement
- Collaborating with the Head of Internal Communication to keep channels vibrant and up-to-date
ASSUMPTION: This role requires strong communication skills, adaptability, and the ability to manage multiple projects simultaneously.
📋 Key Responsibilities
✅ Manage and coordinate internal communication across all channels (The Pool, posters, emails, etc.)
✅ Plan, maintain, and implement the content calendar
✅ Coordinate internal communications campaigns and events (Townhalls, CEO Awards, etc.)
✅ Ensure intranet content is up-to-date and relevant
✅ Support internal communications to boost employee engagement
✅ Develop and oversee internal communications to support employee experience
✅ Create and distribute electronic staff newsletters
✅ Coordinate employee engagement activities and events
✅ Develop and distribute EDMs for internal stakeholders
✅ Manage and implement staff electronic newsletters and publications
✅ Publish updates to QTC’s SharePoint Intranet and social media channels
✅ Provide analytics reports as needed
✅ Provide proactive team administration support
✅ Coordinate supplier management for Internal Communications deliverables
✅ Manage stakeholder enquiries efficiently
✅ Support project management and research for various communications projects
ASSUMPTION: This role involves a mix of strategic planning, creative content development, and administrative tasks to ensure effective internal communication.
🎯 Required Qualifications
Education: Tertiary qualifications in a relevant discipline (e.g., communication, journalism, PR, media, marketing, or similar)
Experience: 3+ years demonstrated experience in a similar communications role
Required Skills:
- Corporate writing experience
- Ability to write clear, concise communication for different audiences
- Desktop publishing skills in Microsoft software suites
- Publishing skills in SharePoint and electronic newsletters software
- Integrity with confidential matters
- Strong relationship-building and engagement
- Proactive problem solver with drive
- Continuous improvement and team support
Preferred Skills:
- Experience in an in-house marketing/communication/media/PR role
- Experience with SharePoint Intranet Modern (or other Intranet Platform), PowerPoint, design skills in Adobe Photoshop, In Design, Illustrator, and Acrobat Pro
- Events/digital media qualification and/or equivalent work experience with a folio showing examples of work
- Experience with photography for use in communications roles
- Financial market experience or other comparable sectors
ASSUMPTION: Candidates with a strong background in corporate communications and relevant experience will be well-suited for this role.
💰 Compensation & Benefits
Salary Range: AUD 75,000 - 90,000 per annum (Based on industry standards for a Communications and Engagement Specialist with 2-5 years of experience)
Benefits:
- Professional development program
- Flexible work arrangements
- Leadership programs
- Study support
- Paid parental leave
- Salary packaging
- Corporate wellbeing program (including discounts for fitness facilities)
Working Hours: Full-time (37.5 hours per week), Monday to Friday
ASSUMPTION: The salary range is estimated based on industry standards for similar roles in the financial services sector in Brisbane, Australia.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services
Company Size: 201-500 employees
Founded: 1988
Company Description:
- QTC is the central financing authority for the Queensland Government
- Provides financial resources and services for the State
- Manages the State’s funding program in the global capital markets
- Delivers sustainable and cost-effective borrowings for the Queensland Government, local governments, and other related entities
Company Specialties:
- Debt funding and management
- Surplus cash management facilities
- Financial risk management advisory services
- Specialist public finance education
Company Website: https://www.qtc.com.au/
ASSUMPTION: QTC plays a crucial role in managing the State’s finances and works closely with its clients to deliver innovative solutions.
📊 Role Analysis
Career Level: Mid-level
Reporting Structure: Reports directly to the Head of Internal Communication
Work Arrangement: On-site, full-time
Growth Opportunities:
- Progression to a senior communications role within the organization
- Expanding skills and knowledge in financial communications and engagement
- Potential to work on high-profile projects and events
ASSUMPTION: This role offers opportunities for professional growth and development within the organization.
🌍 Location & Work Environment
Office Type: Corporate office environment
Office Location(s): Level 31, 111 Eagle Street, Brisbane, QLD 4000, AU
Geographic Context:
- Brisbane is the capital city of Queensland, Australia
- Known for its subtropical climate, vibrant culture, and diverse economy
- Offers a high quality of life with various amenities and attractions
Work Schedule: Monday to Friday, 8:30 am to 5:00 pm (with a 30-minute lunch break)
ASSUMPTION: The office environment is professional and collaborative, with a focus on open communication and teamwork.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- Face-to-face interview with the hiring manager
- Final interview with the team or panel
Key Assessment Areas:
- Communication skills and writing samples
- Experience in internal communications and stakeholder engagement
- Problem-solving and project management skills
- Cultural fit and alignment with QTC’s values
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills
- Provide examples of your corporate writing and communication projects
- Demonstrate your understanding of QTC’s mission and values
ATS Keywords: Internal Communications, Employee Engagement, Content Management, Event Coordination, Digital Communication, Team Administration, Corporate Writing, SharePoint, Adobe Photoshop, Problem Solving, Relationship Building, Continuous Improvement
ASSUMPTION: The application process is designed to assess candidates’ communication skills, experience, and cultural fit for the role and the organization.
🛠️ Tools & Technologies
- SharePoint Intranet Modern
- Adobe Photoshop, In Design, Illustrator, and Acrobat Pro (desirable)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Email marketing platforms (e.g., Mailchimp, Campaign Monitor)
ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Accountability
- Collaboration
- Excellence
- Innovation
Work Style:
- Results-driven
- Team-oriented
- Adaptable and responsive
- Strategic and forward-thinking
Self-Assessment Questions:
- How do you demonstrate integrity when handling confidential information?
- Can you provide an example of a time when you successfully coordinated a large-scale internal communication campaign or event?
- How do you approach continuous improvement and team support in your current role?
ASSUMPTION: QTC values candidates who align with their core values and demonstrate a strong work ethic and commitment to excellence.
⚠️ Potential Challenges
- Managing multiple projects and deadlines simultaneously
- Adapting to a fast-paced and dynamic work environment
- Working with diverse stakeholders and managing their expectations
- Keeping up with industry trends and best practices in internal communications
ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a proactive approach to problem-solving.
📈 Similar Roles Comparison
- This role is similar to an Internal Communications Manager or Specialist in other organizations
- However, QTC’s focus on financial services and public sector clients sets it apart from other companies
- Career progression may involve moving into a senior communications role or specializing in a specific area of internal communications
ASSUMPTION: While this role shares similarities with other internal communications positions, its unique context within the financial services sector offers distinct opportunities and challenges.
📝 Sample Projects
- Developing and implementing a comprehensive internal communication strategy for a major organizational change
- Coordinating a large-scale employee engagement event, including logistics, promotion, and follow-up
- Creating and distributing regular newsletters or updates to keep employees informed about company news, achievements, and initiatives
ASSUMPTION: These sample projects demonstrate the range of responsibilities and tasks involved in this role.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits within it?
- How does QTC support the professional development and growth of its employees?
- Can you provide an example of a successful internal communication campaign or initiative at QTC?
- What are the key priorities for this role in the first 90 days?
- How does QTC foster a culture of collaboration and innovation?
ASSUMPTION: Asking these questions will help you better understand the role, the team, and the organization, enabling you to make an informed decision about your application.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills
- Prepare examples of your corporate writing and communication projects
- Research QTC’s mission, values, and recent initiatives to demonstrate your understanding and enthusiasm for the role
- Follow up with the hiring manager one week after submitting your application to confirm receipt and express your interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
