U

Communications Associate

UNHCR, the UN Refugee Agency
Full-time
On-site
Delhi Cantonment, Delhi, India
πŸ“£ Marketing Communications (MarCom)

πŸ“Œ Core Information

πŸ”Ή Job Title: Communications Associate

πŸ”Ή Company: UNHCR, the UN Refugee Agency

πŸ”Ή Location: New Delhi, India

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Communications

πŸ”Ή Date Posted: May 20, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Supporting the execution of a broad range of communications activities
  • Assisting in the development of news-driven and authoritative content
  • Helping forge strategic partnerships with individuals and organizations
  • Monitoring news and popular trends to insert UNHCR's messaging into ongoing conversations

ASSUMPTION: This role requires a proactive and independent communications professional with a proven track record in designing and delivering impactful communication products.

πŸ“‹ Key Responsibilities

βœ… Supporting the implementation of communications strategies for countries, situations, and special projects

βœ… Monitoring news and popular trends to insert UNHCR's messaging into ongoing conversations

βœ… Helping forge strategic partnerships with individuals and organizations

βœ… Supporting the development of news-driven and authoritative content

βœ… Helping ensure that content created reaches maximum impact by supporting the development of strategies for distribution

βœ… Assisting in research, preparation, editing, and production of professional media and communications materials

βœ… May be required to undertake missions and field trips with media and other official visitors in support of UNHCR and its work

ASSUMPTION: The incumbent will work quite independently on regular assignments with an oversight from the supervisor and keep frequent contacts with staff at various levels in the office and occasionally with staff at the same level in other duty stations and/or Headquarters.

🎯 Required Qualifications

Education: Bachelor's degree or equivalent

Experience: 2-5 years of relevant experience

Required Skills:

  • Advanced technical skills in digital communication tools
  • Strong writing, editing, and visual storytelling abilities
  • Experience in multimedia content production and social media engagement
  • Ability to monitor news trends and identify strategic opportunities for UNHCR messaging
  • Capacity to build and maintain strategic partnerships with media, NGOs, and civil society actors
  • Familiarity with UNHCR’s regulatory framework and a commitment to the core values of professionalism, integrity, and respect for diversity
  • Willingness to undertake missions and field trips to support UNHCR’s communications objectives
  • A continuous learning mindset to improve communication strategies and outputs

Preferred Skills:

  • Proficiency in design and editing software such as Adobe Photoshop, Illustrator, or similar tools
  • Experience in advocacy campaigns

ASSUMPTION: The ideal candidate will have a proven track record in designing and delivering impactful communication products and advanced English language skills, as evidenced through published work or professional outputs.

πŸ’° Compensation & Benefits

Salary Range: INR 600,000 - 800,000 per annum (Estimated based on industry standards for a Communications Associate in India with 2-5 years of experience)

Benefits:

  • Health insurance
  • Retirement plan
  • Generous leave entitlements
  • Professional development opportunities

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range provided is an estimate based on industry standards for a Communications Associate in India with 2-5 years of experience. Actual salary may vary based on the organization's compensation structure and the candidate's qualifications and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: International Affairs, focusing on refugee protection, humanitarian assistance, and human rights

Company Size: 10,001+ employees (Global organization with a significant presence in India)

Founded: 1950 (UNHCR was established by the United Nations General Assembly in December 1950)

Company Description:

  • UNHCR, the UN Refugee Agency, is a global organization dedicated to saving lives, protecting rights, and building a better future for people forced to flee their homes because of conflict and persecution.
  • UNHCR leads international action to protect refugees, forcibly displaced communities, and stateless people.
  • UNHCR delivers life-saving assistance, helps safeguard fundamental human rights, and develops solutions that ensure people have a safe place called home where they can build a better future.

Company Specialties:

  • Refugee Protection
  • Humanitarian Assistance
  • Emergency Response
  • Human Rights

Company Website: UNHCR Website

ASSUMPTION: UNHCR is a well-established organization with a strong global presence and a significant impact on the lives of refugees and forcibly displaced people worldwide.

πŸ“Š Role Analysis

Career Level: Mid-level professional with opportunities for growth and development

Reporting Structure: Reports to the Assistant External Relations Officer, with regular guidance from the supervisor

Work Arrangement: Full-time, on-site position with opportunities for field trips and missions

Growth Opportunities:

  • Potential to work on high-profile campaigns and events
  • Opportunities to develop skills in multimedia production, advocacy, and strategic communications
  • Possibility to work with diverse stakeholders, including media, NGOs, and UN agencies

ASSUMPTION: This role offers a unique opportunity to work in a dynamic and impactful environment, with potential for professional growth and development.

🌍 Location & Work Environment

Office Type: Modern, well-equipped office with a collaborative work environment

Office Location(s): New Delhi, India

Geographic Context:

  • New Delhi is the capital and second-largest city of India, with a population of over 30 million in the National Capital Region
  • The city is a major commercial, cultural, and political hub, with a diverse and multicultural population
  • New Delhi experiences a hot, semi-arid climate with warm and dry summers, and cool winters

Work Schedule: Standard office hours with flexibility for field trips and missions

ASSUMPTION: New Delhi offers a vibrant and dynamic work environment, with a rich cultural heritage and numerous opportunities for professional growth and development.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-depth interview with the hiring manager and relevant team members
  • Background and reference checks
  • Final decision and offer

Key Assessment Areas:

  • Communication skills and ability to create compelling content
  • Knowledge of digital communication tools and social media platforms
  • Understanding of UNHCR's mission and values
  • Ability to work independently and manage multiple tasks
  • Cultural fit and alignment with UNHCR's core values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Demonstrate your understanding of UNHCR's mission and the specific responsibilities of the Communications Associate position
  • Showcase your portfolio or examples of your work, if applicable
  • Prepare thoughtful questions to ask during the interview, demonstrating your interest in the role and the organization

ATS Keywords: Digital communication, social media engagement, multimedia content production, refugee protection, humanitarian assistance, human rights, advocacy, campaign implementation, risk management, continuous learning

ASSUMPTION: The application process for this role may be competitive, and applicants should tailor their materials and prepare thoroughly to demonstrate their qualifications and fit for the position.

πŸ› οΈ Tools & Technologies

  • Digital communication tools (e.g., social media platforms, content management systems)
  • Multimedia production software (e.g., Adobe Photoshop, Illustrator, or similar tools)
  • Video production tools (e.g., video editing software)
  • Office suite (e.g., Microsoft Office)
  • Project management tools (e.g., Asana, Trello, or similar tools)

ASSUMPTION: The ideal candidate will have proficiency in relevant digital communication tools and multimedia production software, with a willingness to learn and adapt to new technologies as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Human dignity and humanity
  • Expertise and professionalism
  • Neutrality and impartiality
  • Independence and accountability
  • Tolerance and inclusion

Work Style:

  • Collaborative and team-oriented
  • Adaptable and flexible
  • Results-driven and proactive
  • Culturally sensitive and respectful
  • Committed to UNHCR's mission and values

Self-Assessment Questions:

  • How do you align with UNHCR's core values, particularly human dignity and humanity?
  • How do you approach working with diverse stakeholders, including refugees, local communities, and international partners?
  • How do you balance the need for independence and accountability with the requirement to work collaboratively and adaptably?

ASSUMPTION: UNHCR values cultural fit and diversity, seeking candidates who can thrive in a multicultural environment and contribute to the organization's mission and values.

⚠️ Potential Challenges

  • Working with sensitive and emotional content related to refugee experiences
  • Managing multiple tasks and deadlines in a fast-paced environment
  • Navigating complex stakeholder relationships and political dynamics
  • Adapting to changes in priorities and work arrangements, including field trips and missions
  • Balancing the need for neutrality and impartiality with personal values and beliefs

ASSUMPTION: These challenges require a strong emotional intelligence, resilience, and a commitment to UNHCR's mission and values.

πŸ“ˆ Similar Roles Comparison

  • Communications Officer - UNICEF
    • Similar responsibilities in communications strategy development and implementation
    • Differences in focus areas (UNICEF focuses on children's rights and well-being)
  • Communications Specialist - IOM
    • Similar responsibilities in multimedia content production and social media engagement
    • Differences in focus areas (IOM focuses on migration and human mobility)
  • Communications Manager - UNHCR (Senior Role)
    • Similar responsibilities in strategic communications planning and execution
    • Differences in scope and level of responsibility (Communications Manager oversees a team and has broader strategic responsibilities)

ASSUMPTION: While these roles share similarities in communications responsibilities, each organization has unique focus areas and cultural dynamics that influence the role's specific requirements and work environment.

πŸ“ Sample Projects

  • Developing a multimedia campaign to raise awareness about the plight of refugees in a specific region
  • Creating a series of blog posts or articles highlighting the impact of UNHCR's work in various countries
  • Producing a video documentary showcasing the lives of refugees and the support provided by UNHCR
  • Launching a social media campaign to advocate for policy changes related to refugee protection

ASSUMPTION: These sample projects demonstrate the range of communications activities that the Communications Associate may be involved in, reflecting the organization's commitment to raising awareness, advocating for change, and supporting refugees and forcibly displaced people.

❓ Key Questions to Ask During Interview

  • What are the most pressing communications challenges facing UNHCR in the region, and how can this role help address them?
  • How does this role support UNHCR's overall mission and strategic objectives?
  • What opportunities are there for professional growth and development within the organization?
  • How does UNHCR balance the need for neutrality and impartiality with the desire to advocate for refugees and forcibly displaced people?
  • What are the most rewarding aspects of working in communications for UNHCR, according to current team members?

ASSUMPTION: These questions demonstrate a thoughtful and engaged approach to the role and the organization, signaling the candidate's interest and commitment to the position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the UNHCR careers portal
  • Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
  • Prepare a portfolio or examples of your work, if applicable
  • Prepare thoughtful questions to ask during the interview, demonstrating your interest in the role and the organization
  • Follow up with the hiring manager within one week after the interview, expressing your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.