📌 Core Information
🔹 Job Title: Communications Intern, Administration (NCS) - BCIT
🔹 Company: Baltimore City
🔹 Location: Baltimore, MD
🔹 Job Type: Internship
🔹 Category: Administration
🔹 Date Posted: April 4, 2025
🔹 Experience Level: Entry Level
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Providing opportunities for students to serve as technical interns within the government industry
- Working alongside experienced IT professionals in a fast-paced environment
- Obtaining feedback and assistance from managers throughout the program
- Benefiting from various aspects of BCIT’s culture, starting with virtual orientation
ASSUMPTION: This internship is designed to provide real-world experience and help students develop their skills in a professional setting.
📋 Key Responsibilities
✅ Change Management: Develop and track data to measure adoption of new business processes
✅ User Experience: Create simple step-by-step instructions for using software and edit existing job aids to make them more user-friendly
✅ Communications: Prepare communications for City employees and residents
✅ Community Engagement: Organize user testing sessions to observe user behavior, gather feedback, and identify pain points or areas for improvement. Obtain user feedback as community residents use services like Bmore Free Public Wi-Fi.
ASSUMPTION: The intern will be expected to work on multiple projects simultaneously and manage their time effectively.
🎯 Required Qualifications
Education: Currently attend a Maryland high school as a junior/senior, or currently attend a Maryland higher education institution, or graduated from a Maryland high school and are currently enrolled or graduated from a career technical training program.
Experience: Available to work a minimum of 20 hours per week.
Required Skills:
- Experience creating online videos or animations to describe a process
- Strong organizational skills
- Learning styles: how to appeal to diverse audiences
ASSUMPTION: While this is an entry-level position, candidates should have some relevant experience or skills to contribute to the team.
💰 Compensation & Benefits
Salary Range: $15.00 - $28.80 per hour
Benefits:
- Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.
- All persons, including current City employees, selected for this position must complete a mandatory 6-month probation.
Working Hours: A minimum of 20 hours per week
ASSUMPTION: The salary range provided is an hourly rate and may vary based on the specific role and responsibilities.
📌 Applicant Insights
🔍 Company Context
Industry: Government Administration
Company Size: 10,001+ employees
Founded: Baltimore was established by the Constitution of Maryland and is not part of any county.
Company Description:
- Baltimore is the largest city in the U.S. state of Maryland, and the 29th-most populous city in the country.
- It has more public monuments than any other city per capita in the country and is home to some of the earliest National Register historic districts in the nation.
- More than 65,000 properties, or roughly one in three buildings in the city, are listed on the National Register, more than any other city in the nation.
Company Specialties:
- Government services
- Community engagement
- Public administration
Company Website: http://www.baltimorecity.gov/
ASSUMPTION: Baltimore City is a large government agency with a wide range of services and departments.
📊 Role Analysis
Career Level: Entry Level
Reporting Structure: The intern will report directly to the BCIT team.
Work Arrangement: This is an on-site internship with a minimum of 20 hours per week.
Growth Opportunities:
- Gain real-world experience in the government industry
- Develop skills in change management, user experience, communications, and community engagement
- Potential for future employment opportunities within the City of Baltimore
ASSUMPTION: This internship is designed to provide students with a comprehensive introduction to the government industry and the specific role of a communications intern.
🌍 Location & Work Environment
Office Type: On-site
Office Location(s): 100 N Holliday St, Baltimore, MD 21202
Geographic Context:
- Baltimore is located in the state of Maryland on the Atlantic coast of the United States.
- The city is known for its rich history, cultural attractions, and diverse neighborhoods.
- The cost of living in Baltimore is generally lower than in other major U.S. cities.
Work Schedule: The intern will work a minimum of 20 hours per week, with the exact schedule to be determined.
ASSUMPTION: The work environment will be dynamic and fast-paced, with a focus on collaboration and teamwork.
💼 Interview & Application Insights
Typical Process:
- Submit application through the provided link
- Complete a background check and fingerprinting process
- Participate in a virtual orientation
- Undergo a 6-month probation period
Key Assessment Areas:
- Communication skills
- Problem-solving abilities
- Adaptability and learning agility
- Alignment with the company's mission and values
Application Tips:
- Tailor your resume to highlight relevant skills and experiences for this role
- Prepare for the interview by researching the company and its mission
- Be ready to discuss your learning style and how you appeal to diverse audiences
ATS Keywords: Change Management, User Experience, Communications, Community Engagement, Organizational Skills, Video Creation, Animation
ASSUMPTION: The application process may take several weeks, and communication from the hiring team may be limited due to the high volume of applicants.
🛠️ Tools & Technologies
- Microsoft Office Suite
- Video and animation software (e.g., Adobe Premiere Pro, After Effects)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: The intern will be expected to learn and use various tools and technologies to complete their tasks effectively.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Respect
- Accountability
- Excellence
- Innovation
Work Style:
- Collaborative
- Adaptable
- Results-driven
- Customer-focused
Self-Assessment Questions:
- Do you have strong organizational skills and the ability to manage multiple projects simultaneously?
- Are you comfortable working in a fast-paced, dynamic environment?
- Do you have experience creating online videos or animations to describe a process?
ASSUMPTION: The ideal candidate will be a self-starter with strong communication skills and a willingness to learn and adapt in a fast-paced environment.
⚠️ Potential Challenges
- The internship may require working on multiple projects simultaneously, which can be challenging for some individuals.
- The work environment may be fast-paced and demanding, requiring strong time management and organizational skills.
- The intern may be required to complete a background check and fingerprinting process, which can take several weeks to complete.
- The internship may not be renewed after the initial 6-month period, depending on the City's budget and staffing needs.
ASSUMPTION: The intern should be prepared to face challenges and adapt to changes in the work environment as needed.
📈 Similar Roles Comparison
- This role is similar to other communications internships, but it offers the unique opportunity to work within the government industry and gain experience in change management and user experience.
- Compared to other internships, this role may offer more responsibility and autonomy, allowing the intern to make a significant impact on the organization.
- This internship is designed to provide students with a comprehensive introduction to the government industry and the specific role of a communications intern.
ASSUMPTION: The ideal candidate will be a self-starter with strong communication skills and a willingness to learn and adapt in a fast-paced environment.
📝 Sample Projects
- Develop and track data to measure adoption of new business processes
- Create simple step-by-step instructions for using software and edit existing job aids to make them more user-friendly
- Prepare communications for City employees and residents
- Organize user testing sessions to observe user behavior, gather feedback, and identify pain points or areas for improvement
- Obtain user feedback as community residents use services like Bmore Free Public Wi-Fi
ASSUMPTION: The intern will be expected to work on multiple projects simultaneously and manage their time effectively.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30 days?
- How does this internship fit into the overall goals and objectives of the BCIT team?
- What opportunities are there for professional development and growth within the City of Baltimore?
- How does the City of Baltimore support work-life balance for its employees?
- What is the typical career path for someone in this role?
ASSUMPTION: The interview is an opportunity for the candidate to learn more about the role and the company, as well as for the hiring team to assess the candidate's fit for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant skills and experiences for this role
- Prepare for the interview by researching the company and its mission
- Be ready to discuss your learning style and how you appeal to diverse audiences
- Follow up with the hiring team one week after submitting your application to confirm receipt
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
