📌 Core Information
🔹 Job Title: Communications Lead, Corporate Impact
🔹 Company: Cigna Healthcare
🔹 Location: Philadelphia, PA (Remote OK)
🔹 Job Type: Full-Time
🔹 Category: Corporate Communications
🔹 Date Posted: April 15, 2025
🔹 Experience Level: 8+ years
🔹 Remote Status: Hybrid (Remote OK)
🚀 Job Overview
Key aspects of this role include:
- Developing and implementing a Corporate Impact communications strategy for internal and external audiences
- Leading various communications initiatives and employee engagement activities
- Partnering with senior leadership and matrix partners to advance company goals
- Creating and executing a wide variety of communications, such as presentations, key messages, intranet content, emails, videos, and social media content
ASSUMPTION: This role requires a balance of strategic thinking and tactical execution, with a strong focus on building relationships and driving engagement.
📋 Key Responsibilities
✅ Develop and implement a Corporate Impact communications strategy that aligns with business strategies
✅ Lead and develop a wide variety of communications, including presentations, key messages, intranet content, emails, videos, newsletters, employee and customer storytelling, and social media content
✅ Lead and execute employee meetings and events, both virtually and in-person, to increase employee experience, knowledge, and engagement
✅ Partner with Newsroom, Social Media, and Media Relations teams to amplify the company's story and strategy
✅ Partner and coordinate with key matrix partners, senior business leaders, and the broader Communications organization
✅ Accountable for metrics and insights of communications programs, using specific data to track progress and make continuous improvements
ASSUMPTION: This role involves managing multiple projects, deadlines, and deliverables, requiring strong organizational skills and the ability to work well under pressure.
🎯 Required Qualifications
Education: Bachelor’s or Master’s degree in communications, journalism, or health policy
Experience: At least 8+ years of experience working in public relations, political/policy communications, public/corporate affairs, or media relations within the healthcare landscape
Required Skills:
- Keen insight into the intersection between Corporate Impact goals and business strategy
- Strong writing and editing skills; ability to write for a variety of audiences across multiple communication channels and vehicles
- Experience in crisis, issue, and/or reputation management and issue monitoring
- Ability to skillfully manage multiple projects, deadlines, and deliverables
- Experience working in a global, highly-matrixed, deadline-sensitive environment
- Tact and discretion to work with confidential information and colleagues at all levels
Preferred Skills:
- Experience working with a global health benefits provider
- Fluency in multiple languages
ASSUMPTION: Candidates with experience in healthcare communications and a strong understanding of the industry will be at an advantage in this role.
💰 Compensation & Benefits
Salary Range: $120,000 - $160,000 per year (Estimated, based on industry standards for a similar role and experience level)
Benefits:
- Medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off (vacation, sick, and holidays)
- Tuition assistance and professional development opportunities
- Employee assistance program
Working Hours: Full-time, with flexible hours and remote work options available
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Health Care
Company Size: 10,001+ employees (Large enterprise)
Founded: 1982
Company Description:
- Cigna Healthcare is a global health benefits provider that advocates for better health through every stage of life
- The company guides its customers through the health care system, empowering them with the information and insight they need to improve their health and vitality
- Cigna Healthcare offers a wide range of health care services, including medical, dental, behavioral health, pharmacy, and wellness services
Company Specialties:
- Health Care
- Behavioral Health
- Dental
- Pharmacy
- Short- and Long-Term Disability
- Global Health Benefits
- Individual Private Medical Insurance
- Wellness Services
- Voluntary Benefits
- Medicare and Medicaid
Company Website: http://www.cigna.com
ASSUMPTION: Working for a large enterprise like Cigna Healthcare offers opportunities for career growth and development, as well as the chance to make a significant impact on a global scale.
📊 Role Analysis
Career Level: Mid-level to senior
Reporting Structure: Reports directly to the VP, Corporate Impact
Work Arrangement: Hybrid (Remote OK) - Occasional remote work or permanent remote work with a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload
Growth Opportunities:
- Potential to advance to a more senior role within the Communications department or the broader organization
- Opportunities to work on high-impact projects and initiatives that drive business results
- Chance to develop leadership skills and mentor junior team members
ASSUMPTION: This role offers opportunities for career growth and development within a large, global organization.
🌍 Location & Work Environment
Office Type: Hybrid (Remote OK) - Occasional remote work or permanent remote work
Office Location(s): Philadelphia, PA (1601 Chestnut St - Two Liberty) and Bloomfield, CT (900 Cottage Grove Road)
Geographic Context:
- Philadelphia, PA: A major city on the East Coast of the United States, known for its rich history, cultural attractions, and diverse neighborhoods
- Bloomfield, CT: A suburb of Hartford, CT, with a mix of urban and rural environments, offering a more laid-back pace of life compared to Philadelphia
Work Schedule: Full-time, with flexible hours and remote work options available
ASSUMPTION: The hybrid work arrangement offers flexibility and the opportunity to balance work and personal life, while also providing the chance to collaborate and build relationships with colleagues in person.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the hiring manager
- In-depth interview with the hiring manager and other team members
- Final interview with senior leadership
- Background check and reference check
Key Assessment Areas:
- Writing and editing skills
- Strategic thinking and planning
- Cross-functional collaboration and teamwork
- Adaptability and resilience under pressure
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your writing and editing work, as well as any relevant projects or initiatives you've led
- Research Cigna Healthcare's mission, values, and corporate impact goals to demonstrate your understanding of the organization and its priorities
ATS Keywords: Executive Communications, Public Relations, Crisis Management, Writing Skills, Editing Skills, Business Acumen, Cross-Functional Collaboration, Strategic Planning, Tactical Execution, Employee Engagement, Social Media Management, Media Relations, Data Analysis, Project Management, Confidentiality, Global Communication
ASSUMPTION: Applicants should tailor their application materials to highlight their relevant experience and skills, and be prepared to discuss their approach to strategic communications and employee engagement during the interview process.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, PowerPoint, Excel)
- CMS (Content Management System) platforms (e.g., WordPress, Drupal)
- Social media management tools (e.g., Hootsuite, Sprout Social)
- Project management tools (e.g., Asana, Trello)
- Data analysis and visualization tools (e.g., Tableau, Power BI)
ASSUMPTION: Proficiency in these tools and technologies is expected, but candidates may also have the opportunity to learn and develop new skills in this role.
👔 Cultural Fit Considerations
Company Values:
- Customer-focused
- Collaborative
- Inclusive
- Accountable
- Innovative
Work Style:
- Adaptable and flexible
- Results-driven and proactive
- Strong communicator and active listener
- Team-oriented and collaborative
- Committed to continuous learning and development
Self-Assessment Questions:
- How do you demonstrate your commitment to Cigna Healthcare's customer-focused values in your daily work?
- Can you provide an example of a time when you had to adapt to a significant change or challenge in a previous role, and how did you approach it?
- How do you prioritize and manage multiple projects and deadlines, and how do you ensure that you're delivering high-quality work under pressure?
ASSUMPTION: Applicants should be prepared to discuss their alignment with Cigna Healthcare's values and work style expectations during the interview process.
⚠️ Potential Challenges
- Managing multiple projects, deadlines, and deliverables in a fast-paced, matrixed environment
- Working with confidential information and maintaining discretion
- Balancing strategic thinking with tactical execution
- Adapting to a hybrid work arrangement and collaborating effectively with remote team members
ASSUMPTION: Applicants should be prepared to discuss their ability to manage multiple priorities, maintain confidentiality, and adapt to different work environments during the interview process.
📈 Similar Roles Comparison
- This role is similar to a Corporate Communications Manager or Director, but with a specific focus on driving engagement and impact around Cigna Healthcare's corporate impact goals
- Compared to other communications roles, this position requires a strong balance of strategic thinking and tactical execution, as well as a deep understanding of the healthcare industry
- Career progression in this role could lead to more senior positions within the Communications department or the broader organization
ASSUMPTION: Applicants should research similar roles and be prepared to discuss the unique aspects of this position and how their experience and skills align with the requirements.
📝 Sample Projects
- Developing and executing a comprehensive communications plan to launch a new corporate impact initiative
- Creating and distributing regular newsletters or updates to keep employees informed about company news, achievements, and opportunities
- Managing a crisis communications situation, such as a data breach or negative media attention, to protect the company's reputation and maintain stakeholder trust
ASSUMPTION: Applicants should be prepared to discuss their experience with similar projects and how they approached them in previous roles.
❓ Key Questions to Ask During Interview
- How does this role fit into the broader Communications department and the organization as a whole?
- What are the most pressing priorities for this role in the first 30, 60, and 90 days?
- How does the company support the professional development and growth of its employees?
- What is the company's approach to work-life balance and flexibility in this role?
- How does the company measure the success of its communications initiatives, and how can I contribute to improving those metrics?
ASSUMPTION: Applicants should prepare thoughtful questions that demonstrate their interest in the role and the organization, and show that they have done their research.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your writing and editing work, as well as any relevant projects or initiatives you've led
- Research Cigna Healthcare's mission, values, and corporate impact goals to demonstrate your understanding of the organization and its priorities
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
