📌 Core Information
🔹 Job Title: Communications Manager
🔹 Company: AECOM
🔹 Location: London, City of, United Kingdom
🔹 Job Type: Full-time
🔹 Category: Civil Engineering
🔹 Date Posted: April 22, 2025
🔹 Experience Level: Mid-Senior level (2-5 years)
🔹 Remote Status: Hybrid (On-site and Remote)
🚀 Job Overview
Key aspects of this role include:
- Developing and implementing internal communications strategies
- Acting as a trusted advisor to senior leadership
- Creating engaging content for various platforms and audiences
- Managing stakeholder relationships and driving employee engagement
- Collaborating with cross-functional teams to deliver projects
ASSUMPTION: This role requires a balance of strategic thinking and tactical execution, with a focus on driving engagement and collaboration within the organization.
📋 Key Responsibilities
✅ Serving as a trusted advisor to senior leadership, providing strategic counsel on messaging, operational updates, and town halls
✅ Fostering a culture of collaboration and innovation within the team
✅ Identifying and prioritizing key stakeholders, and developing strategies to engage and build relationships with them
✅ Overseeing the development of compelling and relevant content, including town halls, leadership communication, articles, internal social media updates, and other materials
✅ Supporting people and project spotlights, and driving employee engagement across all offices
✅ Overseeing the development and promotion of marketing collateral promoting EC teams and services
✅ Thinking critically and holistically about complex situations, problems, or challenges, and formulating effective strategies to achieve long-term goals and objectives
✅ Interacting at a senior level, providing credible advice and guidance, and building good networks and relationships at all levels of the organization
✅ Demonstrating excellent writing, editing, and proofreading skills, as well as the journalistic ability to source stories from the business
✅ Working independently, taking projects through to completion, working as part of a team, and independently
✅ Storyboarding internal campaigns and material that will engage and excite staff
✅ Delivering content through multimedia and digital platforms
ASSUMPTION: This role requires a strong mix of communication, project management, and stakeholder engagement skills, with a focus on driving employee engagement and collaboration.
🎯 Required Qualifications
Education: Bachelor's degree in communications, English, marketing, journalism, or a related discipline
Experience: Similar corporate communications-related experience, preferably in a global, multi-site company, or demonstrated equivalency of experience and/or education
Required Skills:
- Strong written and oral communication skills, including copyediting
- Ability to synthesize complex materials and craft creative, persuasive language and compelling messaging for a variety of global audiences
- Strong attention to detail to ensure accuracy, completeness, and thoroughness of all work
- Demonstrated ability to prioritize, multi-task, and work effectively on a variety of projects concurrently in a demanding, deadline-driven environment
- Proven ability to ensure accuracy, completeness, and thoroughness of all work products
- Self-starter capable of assuming responsibility for several tasks at once with little supervision
- Project management and organizational skills
- Proficiency with Microsoft Office, including PowerPoint, Word, and Excel. SharePoint and Poppulo or other email newsletter platforms knowledge is preferred
- Detail-oriented and passionate about delivering high-value work
- Creative and resourceful, with a keen interest in driving best-in-class communications
- A time management superstar - able to navigate competing priorities and multiple projects
- A quick learner who embraces new technologies and platforms
- A positive and enthusiastic team player
Preferred Skills:
- Knowledge of the civil engineering industry
- Experience working in a global organization
- Fluency in additional languages
ASSUMPTION: Strong communication, project management, and stakeholder engagement skills are essential for success in this role. Relevant industry experience is a plus but not required.
💰 Compensation & Benefits
Salary Range: £35,000 - £45,000 per annum (Estimated based on industry standards for a mid-level communications role in London)
Benefits:
- Competitive benefits package
- Hybrid work options
- Opportunities for professional development and growth
- Working on high-impact projects with a global infrastructure leader
Working Hours: Full-time (37.5 hours per week), with flexibility for hybrid work arrangement
ASSUMPTION: The salary range is an estimate based on industry standards for a mid-level communications role in London. The actual salary may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: AECOM is a global leader in infrastructure consulting, delivering professional services throughout the project lifecycle in various sectors, including transportation, buildings, water, new energy, and the environment.
Company Size: AECOM is a large organization with over 10,000 employees worldwide, providing ample opportunities for collaboration and growth.
Founded: AECOM was founded in 1990 and has since grown into a Fortune 500 firm with a strong global presence.
Company Description:
- AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design, and engineering to program and construction management.
- The company's public- and private-sector clients trust AECOM to solve their most complex challenges, with a focus on delivering sustainable and resilient solutions.
- AECOM is committed to delivering a better world through its unrivaled technical and digital expertise, a culture of equity, diversity, and inclusion, and a commitment to environmental, social, and governance priorities.
Company Specialties:
- Cities
- Commercial & Residential
- Education
- Governments
- Healthcare
- Industrial
- Leisure & Hospitality
- Oil, Gas & Chemicals
- Power
- Sports & Venues
- Transportation
- and Water
Company Website: www.aecom.com
ASSUMPTION: AECOM's global presence and diverse project portfolio offer unique opportunities for professional growth and exposure to various industries and sectors.
📊 Role Analysis
Career Level: This role is at the mid-senior level, requiring a balance of strategic thinking and tactical execution, with opportunities for growth and advancement within the organization.
Reporting Structure: The Communications Manager will report directly to the Head of Enterprise Capabilities Communications and work closely with senior leadership across the organization.
Work Arrangement: This role follows a hybrid work arrangement, with a combination of on-site and remote work.
Growth Opportunities:
- Expanding skills and expertise in internal communications and stakeholder engagement
- Gaining exposure to various industries and sectors within AECOM's project portfolio
- Developing leadership and management skills through collaboration with senior leadership and cross-functional teams
- Advancing to more senior roles within the communications or broader enterprise capabilities functions
ASSUMPTION: This role offers a unique blend of strategic and tactical responsibilities, with ample opportunities for professional growth and development within AECOM's global organization.
🌍 Location & Work Environment
Office Type: AECOM's London office is a modern, collaborative workspace with a mix of open-plan and private spaces, designed to foster innovation and creativity.
Office Location(s): 13355 Noel Road, Suite 400, Dallas, Texas 75240, US (Headquarters); 300 S Grand Ave, Los Angeles, California 90071, US; 1360 Peachtree St NE, Atlanta, GA 30309, US; 1150 Morrison Dr, Ottawa, ON K2H 8S9, CA; Minerva Business Park, Peterborough, England PE2 6FT, GB; 138 Sha Tin Rural Committee Rd, Sha Tin, Hong Kong, HK; 100 Park Ave, New York, NY 10017, US
Geographic Context:
- London is a vibrant, multicultural city with a rich history and a thriving business ecosystem
- The city offers a high quality of life, with excellent education, healthcare, and entertainment options
- London is well-connected by public transportation, with easy access to major international airports
Work Schedule: The hybrid work arrangement allows for flexibility in scheduling, with a core working hours of 9:00 AM to 5:30 PM (UK time).
ASSUMPTION: AECOM's London office provides a modern, collaborative work environment, with ample opportunities for professional growth and development within the organization.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the HR team
- In-depth interview with the hiring manager and a member of the senior leadership team
- Final interview with the Head of Enterprise Capabilities Communications
- Background check and offer extension
Key Assessment Areas:
- Communication skills and ability to craft compelling messaging
- Strategic thinking and problem-solving abilities
- Stakeholder engagement and relationship-building skills
- Project management and organizational skills
- Cultural fit and alignment with AECOM's values and mission
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Demonstrate your understanding of AECOM's business and the role's requirements through thoughtful and well-researched responses
- Prepare examples of your communication work, showcasing your ability to craft compelling messaging and engage stakeholders
- Be ready to discuss your long-term career goals and how this role fits into your professional development plan
ATS Keywords: Internal Communications, Stakeholder Engagement, Content Creation, Strategic Thinking, Project Management, AECOM, Global Organization, Hybrid Work, Employee Engagement
ASSUMPTION: AECOM's interview process is designed to assess candidates' skills, cultural fit, and long-term potential for success in the role and within the organization.
🛠️ Tools & Technologies
- Microsoft Office Suite (PowerPoint, Word, Excel)
- SharePoint and Poppulo or other email newsletter platforms (preferred)
- Digital platforms and multimedia tools (e.g., Canva, Adobe Creative Suite)
- Project management tools (e.g., Asana, Trello)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams)
ASSUMPTION: This role requires proficiency in Microsoft Office Suite and familiarity with digital platforms and project management tools. Knowledge of SharePoint and Poppulo or other email newsletter platforms is preferred.
👔 Cultural Fit Considerations
Company Values:
- Safety
- Integrity
- Excellence
- Diversity & Inclusion
- Stewardship
Work Style:
- Collaborative and team-oriented
- Adaptable and responsive to change
- Results-driven and focused on delivering high-quality work
- Innovative and open to new ideas and approaches
- Committed to continuous learning and professional development
Self-Assessment Questions:
- How do you align with AECOM's values, particularly in the context of this role?
- How comfortable are you working in a hybrid work environment, balancing on-site and remote work?
- How do you approach project management and stakeholder engagement in a global, multi-site organization?
ASSUMPTION: AECOM values a diverse and inclusive work environment, with a strong focus on collaboration, innovation, and continuous learning. Candidates should be able to demonstrate alignment with these values and a strong fit with the organization's work style.
⚠️ Potential Challenges
- Managing multiple projects and priorities in a fast-paced, dynamic environment
- Balancing the needs and expectations of various stakeholders, including senior leadership, employees, and external partners
- Adapting to a hybrid work arrangement, with a mix of on-site and remote work
- Navigating a large, global organization with a diverse project portfolio
ASSUMPTION: This role presents unique challenges and opportunities for professional growth and development within AECOM's global organization.
📈 Similar Roles Comparison
- Compared to related roles, this position places a greater emphasis on internal communications and stakeholder engagement, with a focus on driving employee engagement and collaboration within the organization
- Industry-specific context: AECOM's diverse project portfolio offers unique opportunities for exposure to various industries and sectors
- Career path comparison: This role provides a clear path for professional growth and development within AECOM's communications or broader enterprise capabilities functions
ASSUMPTION: This role offers a unique blend of strategic and tactical responsibilities, with ample opportunities for professional growth and development within AECOM's global organization.
📝 Sample Projects
- Developing and implementing a comprehensive internal communications strategy for a global organization
- Creating engaging content for town halls, leadership communications, and other internal channels to drive employee engagement and collaboration
- Managing stakeholder relationships and building strategic partnerships to support organizational objectives
- Leading cross-functional teams to deliver high-impact projects that drive business results and enhance the employee experience
ASSUMPTION: These sample projects illustrate the strategic and tactical responsibilities of the Communications Manager role, with a focus on driving employee engagement and collaboration within the organization.
❓ Key Questions to Ask During Interview
- How does this role fit into the broader communications and enterprise capabilities functions within AECOM?
- What are the key priorities for this role in the first 90 days?
- How does AECOM support the professional development and growth of its employees?
- What are the key challenges and opportunities facing the organization, and how can this role contribute to addressing them?
- How does AECOM foster a culture of collaboration and innovation within its global organization?
ASSUMPTION: These key questions help candidates better understand the role's requirements, the organization's culture, and the opportunities for professional growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role, demonstrating your understanding of AECOM's business and the role's requirements
- Prepare examples of your communication work, showcasing your ability to craft compelling messaging and engage stakeholders
- Be ready to discuss your long-term career goals and how this role fits into your professional development plan
- Follow up with the hiring manager one week after submitting your application to express your interest in the role and inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
