📌 Core Information
🔹 Job Title: Communications Manager, Department of Student Services
🔹 Company: Nazarbayev University
🔹 Location: Nur-Sultan, , Kazakhstan
🔹 Job Type: Full-time
🔹 Category: Higher Education
🔹 Date Posted: 2025-04-16
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Developing and implementing communication strategies to increase awareness of the Department's activities and services.
- Managing electronic resources and social networks, creating content, and conducting interviews.
- Collaborating with internal and external stakeholders to collect materials and plan events.
- Preparing reports, agreements, and other related documents.
ASSUMPTION: This role requires strong communication, analytical, and project management skills, as well as proficiency in English, Kazakh, and Russian.
📋 Key Responsibilities
✅ Disseminating internal and external messages to increase awareness of the Department's activities, initiatives, and services.
✅ Analyzing the effectiveness of communication channels and developing strategies to improve them.
✅ Preparing reports, presentations, and other materials for internal and external stakeholders.
✅ Managing electronic resources, social networks, and printed materials to promote the Department.
✅ Planning and conducting integrated marketing campaigns, interviews, and events.
✅ Preparing reports on the effectiveness of marketing campaigns and protocol instructions.
✅ Providing consulting and methodological assistance to employees and organizing team-building events.
ASSUMPTION: The role involves a mix of strategic planning, creative content development, and day-to-day management of communication channels.
🎯 Required Qualifications
Education: Higher professional education, preferably in higher educational institutions with English as the language of instruction and assessment.
Priority areas of majors:
- Higher Education Administration;
- Linguistics;
- Marketing and Public Relations
Experience: At least three years of work experience, with at least one year required for those holding a master's degree.
Required Skills:
- Knowledge of the legislation of the Republic of Kazakhstan in the field of education;
- Analytical skills;
- Knowledge of MS Office, Excel, PowerPoint programs;
- Fluency in English, Kazakh, and Russian languages
Preferred Skills:
- Change management and project management skills;
- Presentation skills;
- Skills in using graphic editors;
- Writing skills
ASSUMPTION: Candidates with relevant education and experience in communication, marketing, or a related field are likely to be competitive for this role.
💰 Compensation & Benefits
Salary Range: The salary range for this role is not provided. However, based on industry standards for a Communications Manager in Kazakhstan with 2-5 years of experience, the estimated salary range is approximately 1,500,000 - 2,500,000 KZT per year.
Benefits:
- Recruitment and selection process involving preliminary selection, assessments, and formal interviews.
- Opportunity to work in a modern, rapidly developing university with a focus on excellence in research and education.
Working Hours: Full-time position with standard working hours, typically Monday to Friday, 9:00 AM to 6:00 PM.
ASSUMPTION: The salary range is an estimate based on market research and may vary depending on the candidate's qualifications and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Higher Education. Nazarbayev University is a modern, rapidly developing university aspiring to become an international research university.
Company Size: 1,001-5,000 employees. As a large university, NU offers a wide range of opportunities and a diverse work environment.
Founded: 2009. NU was established to foster the country's future leaders and professionals, with a focus on excellence in research and education.
Company Description:
- NU is committed to academic freedom, institutional autonomy, and a merit-based admission and progression system.
- The university offers eight schools, including Engineering and Digital Sciences, Sciences and Humanities, Medicine, Mining and Geosciences, Graduate School of Business, Graduate School of Education, Graduate School of Public Policy, and the Center for Preparatory Studies.
- NU is located in the heart of Eurasia, in the capital of the Republic of Kazakhstan, Astana.
Company Specialties:
- Engineering;
- Public Policy;
- Education;
- Business Administration;
- Humanities;
- Medicine;
- Mining;
- AI;
- and Science
Company Website: nu.edu.kz
ASSUMPTION: NU's focus on research and education provides opportunities for professional growth and development.
📊 Role Analysis
Career Level: Mid-level. This role requires significant experience and skills in communication, marketing, and project management.
Reporting Structure: The Communications Manager reports directly to the Head of the Department of Student Services.
Work Arrangement: On-site, full-time position with standard working hours.
Growth Opportunities:
- Potential to advance within the Department or explore other opportunities within the University.
- Chance to work on high-impact projects and initiatives that contribute to the University's mission.
- Opportunity to develop skills in higher education administration, linguistics, marketing, and public relations.
ASSUMPTION: The role offers opportunities for professional growth and development within the University's higher education context.
🌍 Location & Work Environment
Office Type: University campus. The Department of Student Services is located on the NU campus in Nur-Sultan.
Office Location(s): 53 Kabanbay batyr Ave., Nur-Sultan, 010000, KZ
Geographic Context:
- Nur-Sultan is the capital and largest city of Kazakhstan, with a population of over 1 million people.
- The city is known for its modern architecture and rapid development, with a focus on education, technology, and innovation.
- NU is located in the heart of the city, providing easy access to various amenities and attractions.
Work Schedule: Standard working hours, typically Monday to Friday, 9:00 AM to 6:00 PM, with flexibility for occasional overtime or weekend work as needed.
ASSUMPTION: The on-site work arrangement allows for collaboration and networking opportunities within the University community.
💼 Interview & Application Insights
Typical Process:
- Preliminary selection based on experience and qualifications.
- Assessments, such as technical skills, aptitude, personality, work samples, in-basket exercises, and informal interviews.
- Formal interviews based on organizational values and behaviors, conducted in English.
Key Assessment Areas:
- Communication skills and ability to develop and implement communication strategies.
- Analytical skills and ability to analyze the effectiveness of communication channels.
- Project management skills and ability to manage electronic resources and social networks.
- Language proficiency in English, Kazakh, and Russian.
Application Tips:
- Highlight relevant experience and skills in communication, marketing, and project management.
- Tailor your resume and cover letter to emphasize your fit with the role and the University's mission.
- Prepare for interviews by researching the University and reflecting on your alignment with its core values.
ATS Keywords: Communication, Marketing, Public Relations, Project Management, Higher Education, English, Kazakh, Russian, Nazarbayev University
ASSUMPTION: The application process is designed to assess candidates' skills, experience, and cultural fit with the University.
🛠️ Tools & Technologies
- MS Office, Excel, PowerPoint programs;
- Graphic editors (e.g., Adobe Creative Suite, Canva);
- Social media platforms (e.g., Facebook, Instagram, Twitter);
- Content management systems (e.g., WordPress, Drupal);
- Project management tools (e.g., Asana, Trello);
- Translation tools (e.g., Google Translate, SDL Trados)
ASSUMPTION: Proficiency in relevant tools and technologies is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Academic freedom;
- Institutional autonomy;
- Merit-based admission and progression system;
- Excellence in research and education
Work Style:
- Collaborative and team-oriented;
- Adaptable and responsive to change;
- Results-driven and focused on continuous improvement;
- Committed to the University's mission and values
Self-Assessment Questions:
- How do my personal values align with NU's core values?
- Am I comfortable working in a dynamic, rapidly developing university environment?
- Do I have the necessary skills and experience to thrive in a role that requires strong communication, analytical, and project management skills?
ASSUMPTION: Candidates who demonstrate a strong fit with NU's values and work style are likely to be successful in this role.
⚠️ Potential Challenges
- Managing multiple communication channels and stakeholders effectively.
- Balancing strategic planning with day-to-day management of communication tasks.
- Adapting to a dynamic, rapidly developing university environment.
- Working in a multicultural setting with a diverse range of stakeholders.
ASSUMPTION: The role presents unique challenges that require strong communication, analytical, and project management skills, as well as cultural sensitivity and adaptability.
📈 Similar Roles Comparison
- Unlike some communications roles, this position requires a strong focus on higher education administration and linguistics.
- In the higher education context, the role involves working with a diverse range of stakeholders, including students, faculty, staff, and external partners.
- Career paths in higher education communications can lead to roles such as Director of Communications, Vice President for Marketing and Communications, or other senior leadership positions.
ASSUMPTION: The role offers unique opportunities and challenges within the higher education context, with potential for career growth and development.
📝 Sample Projects
- Developing and implementing a comprehensive communication strategy for a new student initiative or event.
- Managing the translation and localization of content for the University's websites, social media platforms, and other communication channels.
- Conducting interviews with students, faculty, or staff to gather insights and stories for promotional materials.
ASSUMPTION: Sample projects reflect the role's focus on strategic planning, creative content development, and day-to-day management of communication tasks.
❓ Key Questions to Ask During Interview
- How does this role contribute to the University's mission and strategic goals?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does the University support the professional development and growth of its employees?
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
- How does the University engage with its diverse community of students, faculty, staff, and external partners?
ASSUMPTION: Interview questions should focus on understanding the role's priorities, challenges, and opportunities for professional growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link.
- Tailor your resume and cover letter to highlight your relevant experience and skills in communication, marketing, and project management.
- Prepare for interviews by researching the University and reflecting on your alignment with its core values.
- Follow up with the hiring manager within one week of submitting your application to express your interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
