Communications Manager / Investor Relations - San Jose, Costa Rica (Remote)

📌 Core Information

🔹 Job Title: Communications Manager / Investor Relations - San Jose, Costa Rica (Remote)

🔹 Company: World Business Lenders, LLC

🔹 Location: San José, San José Province, Costa Rica

🔹 Job Type: Full-Time, Contract

🔹 Category: Financial Services

🔹 Date Posted: May 5, 2025

🔹 Experience Level: Mid-Senior level (2-5 years)

🔹 Remote Status: Remote (100%)

🚀 Job Overview

Key aspects of this role include:

• Supporting internal and external operations of the business
• Acting as the deputy to the Chief Administration Officer (CAO)
• Managing investor relations and communications
• Supervising and supporting administrative staff
• Ensuring smooth communication, workflow optimization, and policy implementation

ASSUMPTION: This role requires a high level of organization, professionalism, and communication skills to manage both administrative and investor relations responsibilities effectively.

📋 Key Responsibilities

✅ Supervise and support a team of administrative staff, ensuring timely execution of operational and project deliverables.

✅ Serve as a key point of contact for both internal departments and external partners on all administrative matters.

✅ Develop, draft, and maintain policies, procedures, forms, and internal communications.

✅ Collaborate closely with various business units to streamline communication and improve workflow efficiency.

✅ Assist in drafting Standard Operating Procedures (SOPs) and implement/monitor Service Level Agreements (SLAs) across departments.

✅ Work with HR to recommend optimal team structures and reporting lines aligned with workloads and company goals.

✅ Support the planning and rollout of initiatives by tracking progress, managing milestones, and reporting on KPIs.

✅ Create and maintain documents, reports, presentations, and correspondence with a high level of accuracy and professionalism.

✅ Support financial tasks including invoice submission and administrative reporting as needed.

✅ Monitor project timelines, flag risks or obstacles early, and support resolution/escalation processes.

✅ Take on ad hoc projects and administrative tasks to support business continuity and growth.

✅ Serve as a key support to the CAO in all investor relations functions.

✅ Act as a liaison between the company and external stakeholders, including investors and investment banks.

✅ Spearhead and manage investor due diligence processes with professionalism and urgency.

✅ Lead the creation, refinement, and delivery of investor-facing materials such as pitch decks, business updates, and reports.

✅ Ensure messaging is clear, consistent, and aligned with the company’s vision and strategic goals.

✅ Uphold the highest standards of confidentiality, professionalism, and precision in all communications.

✅ Track and manage timelines for IR projects, meetings, and follow-ups.

ASSUMPTION: This role requires exceptional communication, organizational, and project management skills to balance administrative and investor relations responsibilities.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Communications, or a related field

Experience: 2-5 years of experience in investor relations, communications, or a similar role

Required Skills:

• Excellent oral and written command of the English language
• Proven organizational skills and attention to detail
• Strong communication and presentation skills
• Ability to manage multiple projects and meet deadlines
• Proficiency in Microsoft Office Suite and Google Workspace
• Experience with investor relations and due diligence processes
• Familiarity with financial reporting and analysis

Preferred Skills:

• Experience in the financial services industry
• Bilingual or multilingual skills
• Experience working remotely

ASSUMPTION: Candidates with experience in investor relations, communications, and administrative oversight will be best suited for this role.

💰 Compensation & Benefits

Salary Range: $60,000 - $80,000 USD per year (Estimated based on role, experience level, and location)

Benefits:

• PTO Balance available upon completion of 6 months
• Full-Time Consultancy Agreement
• 100% Remote work

Working Hours: Generally 9:00am-6:00pm Eastern, Monday through Friday, with flexibility based on operational requirements

ASSUMPTION: The salary range is estimated based on market research for similar roles in the financial services industry, considering the experience level and location. The actual salary may vary based on the candidate's qualifications and the company's internal compensation structure.

📌 Applicant Insights

🔍 Company Context

Industry: Financial Services - World Business Lenders specializes in providing short-term real estate collateralized commercial loans to small and medium-sized businesses throughout the United States.

Company Size: Medium (201-500 employees) - World Business Lenders offers a supportive work environment with opportunities for growth and collaboration.

Founded: 2011 - World Business Lenders was founded by a seasoned team of entrepreneurs with strong track records in launching, financing, and growing successful small businesses.

Company Description:

• World Business Lenders focuses on making working capital available to eligible businesses for expansion and growth
• The company's unique approach to lending concentrates on the financial performance of the business rather than personal assets and credit scores
• World Business Lenders' sole focus is making loans to small businesses

Company Specialties:

• Access to working capital for small businesses
• Tailored small business loans
• Business financing and alternative business loans
• Loans based on cash flow and bad credit business loans

Company Website: http://www.wbl.com

ASSUMPTION: World Business Lenders is a well-established company in the financial services industry, offering opportunities for professional growth and development.

📊 Role Analysis

Career Level: Mid-Senior level - This role offers an opportunity to grow professionally while contributing to the company's success.

Reporting Structure: The Communications Manager / Investor Relations will report directly to the Chief Administration Officer (CAO) and support the CEO in investor relations matters.

Work Arrangement: 100% remote work with flexible hours based on operational requirements.

Growth Opportunities:

• Progression to a senior or management role within the administrative or investor relations departments
• Expanding skills and expertise in investor relations, communications, and administrative oversight
• Potential to work on high-impact projects and initiatives

ASSUMPTION: This role offers opportunities for professional growth and development within the company, given the right candidate's performance and the company's needs.

🌍 Location & Work Environment

Office Type: 100% remote - No physical office required for this role.

Office Location(s): San José, Costa Rica

Geographic Context:

• San José, the capital and largest city of Costa Rica, offers a vibrant urban environment with a mix of modern and historic architecture
• The city is known for its cultural attractions, including museums, theaters, and parks
• Costa Rica is known for its biodiversity and eco-tourism opportunities

Work Schedule: Generally 9:00am-6:00pm Eastern, Monday through Friday, with flexibility based on operational requirements

ASSUMPTION: The remote work arrangement allows for a flexible work-life balance, while the location in San José, Costa Rica, offers a dynamic urban environment with cultural attractions and eco-tourism opportunities.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the HR department
• Interview with the hiring manager (CAO)
• Final interview with the CEO
• Background check and offer extension

Key Assessment Areas:

• Communication skills and presentation abilities
• Organizational skills and attention to detail
• Project management and time management skills
• Experience with investor relations and due diligence processes
• Cultural fit and alignment with company values

Application Tips:

• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Demonstrate your proficiency in English with clear and concise writing
• Prepare examples of your investor relations and communication work to showcase during the interview
• Research World Business Lenders and be prepared to discuss the company's mission and values

ATS Keywords: Investor Relations, Communications, Administrative Oversight, Project Management, Financial Reporting, Due Diligence, Confidentiality, English Language Proficiency

ASSUMPTION: The application process for this role is likely to be competitive, and candidates should tailor their application materials to highlight their relevant skills and experiences.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Google Workspace (Gmail, Google Docs, Google Sheets, Google Slides)
• Project management tools (e.g., Asana, Trello, Jira)
• Video conferencing tools (e.g., Zoom, Google Meet)

ASSUMPTION: Proficiency in Microsoft Office Suite and Google Workspace is required for this role, while experience with project management and video conferencing tools is preferred.

👔 Cultural Fit Considerations

Company Values:

• Customer Focus
• Integrity
• Respect
• Accountability
• Teamwork

Work Style:

• Collaborative and supportive team environment
• Focus on results and continuous improvement
• Adaptability and flexibility in a dynamic work environment

Self-Assessment Questions:

• Do you have strong communication skills and the ability to work effectively with diverse stakeholders?
• Are you highly organized and able to manage multiple projects and deadlines?
• Do you thrive in a dynamic, remote work environment and enjoy collaborating with a team?

ASSUMPTION: Candidates who align with World Business Lenders' values and work style will be best suited for this role and the company's culture.

⚠️ Potential Challenges

• Managing multiple projects and priorities simultaneously
• Balancing administrative and investor relations responsibilities
• Working remotely and maintaining effective communication with team members
• Adapting to a dynamic work environment with changing priorities

ASSUMPTION: Candidates should be prepared to manage multiple projects, balance responsibilities, and adapt to a dynamic work environment in this role.

📈 Similar Roles Comparison

• This role combines administrative oversight and investor relations responsibilities, which may differ from other communications or investor relations positions
• World Business Lenders' focus on small and medium-sized businesses may present unique challenges and opportunities compared to other financial services companies
• Career progression in this role may involve expanding skills and expertise in investor relations, communications, and administrative oversight

ASSUMPTION: Candidates should research similar roles and the company's industry to better understand the unique aspects of this position and its potential career growth opportunities.

📝 Sample Projects

• Developing and implementing a new investor relations strategy
• Managing a due diligence process for a potential investment
• Creating and presenting a comprehensive business update to investors
• Streamlining administrative processes and improving workflow efficiency

ASSUMPTION: These sample projects illustrate the diverse responsibilities and challenges that the Communications Manager / Investor Relations may face in this role.

❓ Key Questions to Ask During Interview

• Can you describe the typical workflow and priorities for this role?
• How does this role collaborate with other departments and teams within the company?
• What are the most important qualities and skills for success in this role?
• How does World Business Lenders support the professional development and growth of its employees?
• What are the biggest challenges facing the company, and how can this role contribute to addressing them?

ASSUMPTION: These questions are designed to help candidates better understand the role, the company, and the opportunities for professional growth and development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
• Prepare examples of your investor relations and communication work to showcase during the interview
• Research World Business Lenders and be prepared to discuss the company's mission and values
• Follow up with the hiring manager (CAO) one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.