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Communications Officer

World University Service of Canada
Full-time
On-site
Remote
πŸ“£ Marketing Communications (MarCom)

πŸ“Œ Core Information

πŸ”Ή Job Title: Communications Officer

πŸ”Ή Company: World University Service of Canada

πŸ”Ή Location: Canada (remote)

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Non-profit, International Development

πŸ”Ή Date Posted: 2025-04-17

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: Remote OK

πŸš€ Job Overview

Key aspects of this role include:

  • Generating and reviewing bilingual content for high-quality communications across various channels
  • Writing, editing, translating materials, and supporting a global team with communication resources
  • Collaborating with a diverse network of partners to influence systems change and foster inclusive, youth-centered solutions
  • Working in a dynamic, international environment with a diverse intercultural workforce
  • Opportunities for career growth and professional development

ASSUMPTION: This role requires a detail-oriented individual with strong writing, editing, and research skills, as well as excellent interpersonal communication skills and the ability to work with confidential information.

πŸ“‹ Key Responsibilities

Corporate Communications

  • Support the development, implementation, evaluation, and ongoing improvement of WUSC’s corporate editorial calendar
  • Research, write, produce, and edit a variety of high-quality communications products about WUSC’s work and thematic issues of focus

Project Communications

  • Participate in the communications community of practice to create resources and develop workshops to help build team capacity
  • Monitor project and country communications materials to ensure they accurately represent WUSC and contribute to the better positioning of WUSC as a leader in the field, globally

Bilingual Communications Quality Assurance

  • Oversee quality control for all bilingual communications published across corporate channels
  • Proofread and validate documents translated by colleagues, external vendors, and machine translation tools
  • Provide quality control for French internal communications

Translation

  • Translate select shorter communication products, including speaking notes and social media content

Other

  • Other responsibilities as required

ASSUMPTION: This role requires strong organizational skills and the ability to work with and protect confidential information.

🎯 Required Qualifications

Education: University degree in a related field

Experience: 3 to 5 years of experience in communications, with a preference for experience working for a non-profit and/or in international development

Required Skills:

  • Superior research, writing, and editing skills in English and French
  • Subject matter expertise/familiarity with WUSC programming areas preferred
  • Strong computer skills (e.g. Google Suite)
  • Excellent interpersonal communication skills
  • Very organized with a keen eye for detail
  • Ability to work with and protect confidential information

Preferred Skills:

  • Knowledge of other languages

ASSUMPTION: Candidates should have a university degree and 3-5 years of experience in communications, preferably in a non-profit or international development context. Fluency in English and French is essential, along with strong writing, editing, and research skills.

πŸ’° Compensation & Benefits

Salary Range: CAD 53,000 - 62,000 per year

Benefits:

  • 35-hour workweek with flexible hours
  • Remote-friendly workplace with free access to the Ottawa office
  • 4 weeks annual leave
  • Paid sick days (10) and special leave days (5)
  • Extensive health and dental coverage for you and your dependents, 100% covered by WUSC
  • Group RRSP contributions, from day 1
  • 300$ reimbursement for home office equipment
  • Parental leave top-up
  • Being part of a friendly, caring, and enthusiastic team!

Working Hours: 35 hours per week

ASSUMPTION: The salary range provided is an estimate based on the role, experience level, and location. The actual salary may vary based on the organization's internal compensation structure and the candidate's qualifications and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: International Trade and Development

Company Size: 51-200 employees

Founded: 1957

Company Description:

  • WUSC is a Canadian non-profit organization dedicated to providing education, economic, and empowerment opportunities for youth around the world
  • WUSC works with volunteers in Canada and around the world to turn its vision into a reality
  • The Student Refugee Program is the only one of its kind to combine resettlement with opportunities for higher education

Company Specialties:

  • International Development
  • International Cooperation
  • Education
  • Refugees
  • Empowerment
  • Employment
  • and Volunteer Management

Company Website: http://wusc.ca

ASSUMPTION: WUSC is a well-established organization with a strong focus on international development and supporting youth around the world.

πŸ“Š Role Analysis

Career Level: Mid-career

Reporting Structure: Reports to the Senior Manager, Communications

Work Arrangement: Remote OK, with free access to the Ottawa office

Growth Opportunities:

  • Working with a diverse network of partners to influence systems change and foster inclusive, youth-centered solutions
  • Opportunities for career growth and professional development within the organization

ASSUMPTION: This role offers opportunities for career growth and professional development within the organization, as well as the chance to work with a diverse network of partners to influence systems change and foster inclusive, youth-centered solutions.

🌍 Location & Work Environment

Office Type: Remote-friendly workplace with free access to the Ottawa office

Office Location(s): Ottawa, ON

Geographic Context:

  • Canada is a bilingual country with both English and French as official languages
  • The organization has a diverse intercultural workforce and works with partners around the world

Work Schedule: 35-hour workweek with flexible hours

ASSUMPTION: This role requires strong communication skills in both English and French, as well as the ability to work with a diverse intercultural workforce and partners around the world.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or virtual interview with the hiring manager
  • Final interview with senior leadership
  • Reference checks

Key Assessment Areas:

  • Communication skills in English and French
  • Writing and editing skills
  • Research skills
  • Organizational skills
  • Cultural fit with the organization

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
  • Demonstrate your proficiency in English and French through your application materials
  • Showcase your understanding of WUSC's mission and values in your cover letter

ATS Keywords: Bilingual communication, content creation, editing, proofreading, research, project management, interpersonal skills, attention to detail, organizational skills, translation, quality assurance, social media management, writing, digital communication, team collaboration, inclusive writing

ASSUMPTION: Applicants should tailor their application materials to highlight their relevant skills and experiences for this role, demonstrating their proficiency in English and French and showcasing their understanding of WUSC's mission and values.

πŸ› οΈ Tools & Technologies

  • Google Suite
  • Microsoft Office
  • Adobe Creative Suite
  • Social media platforms (e.g. Twitter, Facebook, LinkedIn)
  • Content management systems (e.g. WordPress)

ASSUMPTION: This role requires proficiency in using various software tools and platforms for communication, content creation, and project management.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Responsibility
  • Respect
  • Honesty
  • Professional excellence

Work Style:

  • Collaborative
  • Dynamic
  • Inclusive
  • Youth-centered

Self-Assessment Questions:

  • How do your personal values align with WUSC's organizational values?
  • How do you approach working with diverse, intercultural teams?
  • How do you ensure high-quality, inclusive writing in both English and French?

ASSUMPTION: Applicants should assess their personal values and work style in relation to WUSC's organizational values and consider how they approach working with diverse, intercultural teams and ensuring high-quality, inclusive writing in both English and French.

⚠️ Potential Challenges

  • Working with a diverse network of partners across multiple time zones
  • Managing multiple projects and deadlines simultaneously
  • Ensuring high-quality, consistent communication across various channels and platforms
  • Working with and protecting confidential information

ASSUMPTION: Applicants should be prepared to manage multiple projects and deadlines simultaneously, work with confidential information, and ensure high-quality, consistent communication across various channels and platforms.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Communications Specialist or Content Manager, but with a focus on bilingual communication and working with a diverse network of partners
  • This role requires strong writing, editing, and research skills, as well as the ability to work with confidential information
  • This role offers opportunities for career growth and professional development within the organization

ASSUMPTION: Applicants should consider how this role differs from similar communications roles and how their skills and experiences align with the specific requirements of this position.

πŸ“ Sample Projects

  • Developing and implementing a comprehensive communications strategy for a global development project
  • Creating and managing a bilingual blog and social media presence for an international organization
  • Translating and editing key organizational documents, such as annual reports and policy manuals

ASSUMPTION: Applicants should be prepared to develop and implement comprehensive communications strategies, create and manage bilingual content, and translate and edit key organizational documents.

❓ Key Questions to Ask During Interview

  • How does this role support WUSC's mission and vision?
  • What are the key priorities for this role in the first 90 days?
  • How does the organization support the professional development of its employees?
  • What is the team structure and dynamic like within the communications department?
  • How does the organization ensure high-quality, consistent communication across various channels and platforms?

ASSUMPTION: Applicants should ask questions that demonstrate their interest in the role and the organization, as well as their understanding of the specific requirements and responsibilities of the position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the following link: https://wusc.bamboohr.com/careers/135
  • Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
  • Demonstrate your proficiency in English and French through your application materials
  • Showcase your understanding of WUSC's mission and values in your cover letter
  • Follow up with the hiring manager two weeks after your application, if you have not heard back

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.