Communications Officer

📌 Core Information

🔹 Job Title: Communications Officer

🔹 Company: SNV

🔹 Location: Hanoi, Vietnam

🔹 Job Type: Full-time

🔹 Category: Communications & Public Relations

🔹 Date Posted: April 4, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site (with travel to Mekong Delta Region)

🚀 Job Overview

Key aspects of this role include:

• Developing and implementing communication strategies to raise awareness about the TRVC Project's goals, successes, and impact.
• Designing and maintaining consistent branding for all Project materials and activities.
• Creating various communication materials such as brochures, newsletters, fact sheets, and Project reports.
• Cultivating and maintaining relationships with local, national, and international media to ensure consistent and positive coverage of the TRVC Project.
• Managing and supporting the Communications Assistant for TRVC to deliver on communications activities for the Project.

ASSUMPTION: This role requires a high level of creativity, strong organizational skills, and the ability to work effectively under pressure. The ideal candidate will have experience in international development, agriculture, or sustainability sectors and be proficient in Vietnamese (with English proficiency being an advantage).

📋 Key Responsibilities

✅ Develop and implement communication strategies to raise awareness about the TRVC Project's goals, successes, and impact.

✅ Design, develop, and maintain consistent branding for all Project materials and activities.

✅ Create various communication materials such as brochures, newsletters, fact sheets, and Project reports.

✅ Design visually appealing event communication banners, backdrops, and promotional materials.

✅ Coordinate the production of high-quality Project videos, including success stories, Project milestones, and field activities.

✅ Cultivate and maintain relationships with local, national, and international media to ensure consistent and positive coverage of the TRVC Project.

✅ Draft press releases, media advisories, and Project updates for the press.

✅ Organize and manage media interviews and press conferences.

✅ Assist in crisis communication efforts, ensuring timely and effective responses to any challenges.

✅ Capture high-quality photos during field trips, workshops, and other Project activities to be used in communication products and reports.

✅ Support the compilation and production of knowledge management documents; summarizing key insights, drafting of case studies, and lessons learned from the project.

✅ Oversee the maintenance of a comprehensive digital library of communication materials and images.

✅ Support the organization and execution of events such as workshops, conferences, and community outreach programs.

✅ Collaborate with various stakeholders, including government bodies, NGOs, and community leaders, to ensure that communication efforts are targeted and effective.

✅ Manage and update the TRVC Project's social media platforms with regular, engaging content.

✅ Monitor engagement and effectiveness of online campaigns, adjusting strategies as needed.

✅ Track the impact of communication activities and provide monthly or quarterly reports to the Project Manager and stakeholders.

✅ Analyze feedback and adjust messaging strategies based on audience engagement and media reach.

✅ Manage, guide, delegate, and support the Communications Assistant for TRVC to deliver on communications activities for the Project.

✅ Hold regular check-in sessions with direct reports (Communications Assistant), and ensure annual Objective setting, mid-and end of year performance reviews are held.

ASSUMPTION: This role requires a high level of creativity, strong organizational skills, and the ability to work effectively under pressure. The ideal candidate will have experience in international development, agriculture, or sustainability sectors and be proficient in Vietnamese (with English proficiency being an advantage).

🎯 Required Qualifications

Education: Bachelor’s degree in Communications, Public Relations, Journalism, Media, or a related field.

Experience: At least 4-5 years of professional experience in communication, media, or public relations, preferably within international development, agriculture, or sustainability sectors.

Required Skills:

• Excellent written and verbal communication skills in Vietnamese (proficiency in English is an advantage).
• Strong graphic design skills, with proficiency in tools such as Adobe Creative Suite (InDesign, Photoshop, Illustrator) and other design software.
• Experience in video production and editing (using software like Adobe Premiere, Final Cut, etc.).
• Strong photography skills with experience in fieldwork.
• Ability to work under pressure, multitask, and meet deadlines.
• Highly organized with attention to detail and ability to manage multiple projects simultaneously.
• Strong understanding of social media platforms and their application for development projects.

Preferred Skills:

• Previous experience working in similar roles in international development programmes.
• Knowledge of environmental sustainability and climate change issues in agriculture.
• Proven capacity for mobilization of AI with integrity for contents and other communication products.
• Experience in personnel management.

ASSUMPTION: The ideal candidate will have a strong background in communications, with a focus on international development, agriculture, or sustainability sectors. They will be proficient in Vietnamese and have experience working with media outlets and stakeholders. Additionally, they will have strong graphic design and video production skills, as well as the ability to work effectively under pressure and manage multiple projects simultaneously.

💰 Compensation & Benefits

Salary Range: Competitive salary (not specified, but SNV offers a competitive salary and comprehensive benefits package)

Benefits:

• Comprehensive benefits package (not specified, but SNV offers a comprehensive benefits package)

Working Hours: Full-time (40 hours per week) with travel to the Mekong Delta Region, Vietnam

ASSUMPTION: SNV offers a competitive salary and comprehensive benefits package. The salary range for this position is competitive with industry standards for a Communications Officer role in Vietnam with 4-5 years of experience.

📌 Applicant Insights

🔍 Company Context

Industry: SNV is a global development partner, deeply rooted in the countries where it operates. It is driven by a vision of a better world where all people live with dignity and have equitable opportunities to thrive sustainably. SNV contributes to transformations in vital agri-food, energy, and water systems by strengthening capacities and catalyzing partnerships in these sectors.

Company Size: SNV has approximately 1,600 colleagues and operates in more than 20 countries in Africa and Asia. It has been working in Vietnam since 1995 and currently has over 50 national and international experts.

Founded: SNV was founded in 1965 and is headquartered in The Hague, South Holland, Netherlands.

Company Description:

• SNV is a global development partner, deeply rooted in the countries where it operates.
• It is driven by a vision of a better world where all people live with dignity and have equitable opportunities to thrive sustainably.
• SNV contributes to transformations in vital agri-food, energy, and water systems by strengthening capacities and catalyzing partnerships in these sectors.

Company Specialties:

• agri-food
• energy
• water
• climate
• governance
• youth employment
• innovative finance
• GESI
• systems transformation
• systems change
• impact
• equity & inclusion
• climate adaptation and mitigation
• local action for global impact
• locally-led
• global development
• and climate finance

Company Website: https://www.snv.org

ASSUMPTION: SNV is a well-established and respected organization in the global development sector, with a strong track record of contributing to transformations in vital agri-food, energy, and water systems. It has a strong presence in Vietnam and is committed to working with local partners to achieve sustainable development goals.

📊 Role Analysis

Career Level: This role is at the mid-level career stage, requiring a significant amount of experience and expertise in communications, with a focus on international development, agriculture, or sustainability sectors.

Reporting Structure: The Communications Officer will report directly to the Project Coordinator for the TRVC Project.

Work Arrangement: This role is on-site, with travel to the Mekong Delta Region, Vietnam. The working hours are full-time (40 hours per week).

Growth Opportunities:

• Potential to grow within the organization as SNV expands its operations in Vietnam and other countries.
• Opportunity to gain experience in international development and contribute to sustainable development goals.
• Possibility to work on high-impact projects and collaborate with a diverse range of stakeholders.

ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to grow within the organization and gain experience in international development. The ideal candidate will be proactive, innovative, and committed to contributing to sustainable development goals.

🌍 Location & Work Environment

Office Type: SNV Vietnam has an office in Hanoi, with travel to the Mekong Delta Region, Vietnam.

Office Location(s): SNV Vietnam's main office is located in Hanoi, with travel to the Mekong Delta Region, Vietnam.

Geographic Context:

• The Mekong Delta is one of the most rice-intensive production provinces in Vietnam, with a high concentration of smallholder farmers.
• The region is highly vulnerable to climate change, with frequent flooding and droughts affecting agricultural production.
• The TRVC Project aims to build on the successes of the AVERP project, which piloted the results-based prize incentive model in the Thai Binh province to attract a diverse pool of private sector actors to implement improved rice farming practices.

Work Schedule: Full-time (40 hours per week) with travel to the Mekong Delta Region, Vietnam.

ASSUMPTION: The ideal candidate will be comfortable with travel and have experience working in remote or rural areas. They will also be familiar with the unique challenges and opportunities presented by working in the Mekong Delta Region of Vietnam.

💼 Interview & Application Insights

Typical Process:

• Applicants will submit their application through the provided link.
• Shortlisted candidates will be contacted for an interview, which may include a written test or presentation.
• The final round of interviews may include a panel interview with senior management.
• Successful candidates will be notified of their selection and provided with an offer letter.

Key Assessment Areas:

• Communication skills, both written and verbal, in Vietnamese and English.
• Graphic design skills and proficiency in relevant software.
• Video production and editing skills and experience with relevant software.
• Photography skills and experience in fieldwork.
• Ability to work under pressure, multitask, and meet deadlines.
• Understanding of social media platforms and their application for development projects.
• Knowledge of environmental sustainability and climate change issues in agriculture.
• Experience in international development, agriculture, or sustainability sectors.

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Include examples of your previous communication products, such as brochures, videos, and photos, to demonstrate your skills and experience.
• Prepare for interview questions that focus on your communication skills, graphic design experience, and knowledge of international development, agriculture, or sustainability sectors.
• Research SNV and the TRVC Project to demonstrate your understanding of the organization and its mission.

ATS Keywords: communications, public relations, media relations, graphic design, video production, photography, social media management, event management, knowledge management, stakeholder engagement, crisis communication, content creation, branding, reporting, multitasking, organizational skills, international development, agriculture, sustainability, climate change, Mekong Delta, Vietnam

ASSUMPTION: The ideal candidate will have a strong background in communications, with a focus on international development, agriculture, or sustainability sectors. They will be proficient in Vietnamese and have experience working with media outlets and stakeholders. Additionally, they will have strong graphic design and video production skills, as well as the ability to work effectively under pressure and manage multiple projects simultaneously.

🛠️ Tools & Technologies

• Adobe Creative Suite (InDesign, Photoshop, Illustrator)
• Video production and editing software (Adobe Premiere, Final Cut, etc.)
• Social media platforms (Facebook, Instagram, etc.)
• Knowledge management software (not specified)
• Project management software (not specified)

ASSUMPTION: The ideal candidate will have experience with the tools and technologies listed above, as well as any other relevant software or platforms used in communications and international development.

👔 Cultural Fit Considerations

Company Values:

• Impact that matters
• Locally-led
• Locally-driven
• Locally-owned
• Locally-sustained
• Locally-transformed
• Locally-empowered
• Locally-inclusive
• Locally-diverse
• Locally-resilient
• Locally-adaptive
• Locally-innovative
• Locally-sustainable
• Locally-thriving

Work Style:

• Collaborative
• Inclusive
• Adaptable
• Innovative
• Results-driven
• Solution-oriented
• Strategic
• Creative
• Analytical
• Attention to detail
• Strong communication skills
• Strong organizational skills
• Strong project management skills
• Strong stakeholder engagement skills
• Strong cultural competency

Self-Assessment Questions:

• How do your personal values align with SNV's company values?
• How comfortable are you with travel and working in remote or rural areas?
• How do you approach working with diverse stakeholders, including government bodies, NGOs, and community leaders?
• How do you ensure that your communication efforts are targeted and effective?
• How do you balance creativity with attention to detail and adherence to brand guidelines?
• How do you prioritize and manage multiple projects simultaneously, especially under pressure?
• How do you approach crisis communication and ensuring timely and effective responses to challenges?

ASSUMPTION: The ideal candidate will be a strong cultural fit for SNV, with a deep understanding of and commitment to the organization's values and mission. They will be comfortable with travel and working in remote or rural areas, and have strong stakeholder engagement skills. Additionally, they will be highly organized, with strong project management skills and the ability to work effectively under pressure.

⚠️ Potential Challenges

• Working in a fast-paced and dynamic environment, with frequent travel and tight deadlines.
• Managing multiple projects simultaneously, with competing priorities and limited resources.
• Dealing with sensitive or controversial topics, and navigating complex stakeholder relationships.
• Working in a culturally diverse and rapidly changing context, with limited infrastructure and resources.
• Balancing the need for creativity and innovation with adherence to brand guidelines and quality standards.

ASSUMPTION: The ideal candidate will be comfortable with working in a fast-paced and dynamic environment, with frequent travel and tight deadlines. They will also have strong project management skills and the ability to work effectively under pressure. Additionally, they will be culturally sensitive and adaptable, with strong stakeholder engagement skills.

📈 Similar Roles Comparison

• This role is similar to a Communications Manager or Communications Specialist in an international development organization, with a focus on agriculture, sustainability, or climate change.
• However, this role is unique in its focus on the Mekong Delta Region of Vietnam and the TRVC Project's specific goals and objectives.
• Career paths for this role may include progression to senior communications roles within international development organizations, or transitioning to related fields such as public affairs, public relations, or marketing.

ASSUMPTION: The ideal candidate will have experience in similar roles within international development organizations, with a focus on agriculture, sustainability, or climate change. They will also be familiar with the unique challenges and opportunities presented by working in the Mekong Delta Region of Vietnam and the TRVC Project's specific goals and objectives.

📝 Sample Projects

• Developing a comprehensive communication strategy for a high-profile international development project, including branding, messaging, and channel selection.
• Managing a team of communications professionals to produce a series of high-quality videos, including success stories, project milestones, and field activities.
• Designing and implementing a social media campaign to raise awareness about a critical environmental issue, with measurable engagement and impact.

ASSUMPTION: The ideal candidate will have experience with similar projects, with a strong track record of success in communications, branding, and stakeholder engagement. They will also be familiar with the unique challenges and opportunities presented by working in the Mekong Delta Region of Vietnam and the TRVC Project's specific goals and objectives.

❓ Key Questions to Ask During Interview

• Can you describe the TRVC Project's goals, successes, and impact, and how the Communications Officer role contributes to these?
• How do you approach developing and implementing communication strategies for international development projects?
• Can you provide an example of a successful communication campaign you've managed, and how you measured its impact?
• How do you balance the need for creativity with adherence to brand guidelines and quality standards?
• How do you prioritize and manage multiple projects simultaneously, especially under pressure?
• How do you approach crisis communication and ensuring timely and effective responses to challenges?
• How do you ensure that your communication efforts are targeted and effective, especially when working with diverse stakeholders?
• How do you approach working with government bodies, NGOs, and community leaders to ensure that communication efforts are targeted and effective?

ASSUMPTION: The ideal candidate will be able to articulate a clear understanding of the TRVC Project's goals, successes, and impact, and how the Communications Officer role contributes to these. They will also be able to provide specific examples of their experience and skills, with a strong focus on international development, agriculture, or sustainability sectors.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the provided link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Include examples of your previous communication products, such as brochures, videos, and photos, to demonstrate your skills and experience.
• Prepare for interview questions that focus on your communication skills, graphic design experience, and knowledge of international development, agriculture, or sustainability sectors.
• Research SNV and the TRVC Project to demonstrate your understanding of the organization and its mission.
• Follow up with the hiring manager within one week of submitting your application to confirm receipt and express your interest in the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.