📌 Core Information
🔹 Job Title: Communications Specialist
🔹 Company: Remitly
🔹 Location: PHL-RE Shared Services-Manila, Philippines
🔹 Job Type: Full-Time
🔹 Category: Communications
🔹 Date Posted: 2025-04-14
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Supporting the development of content for SharePoint sites and internal newsletters
- Writing, editing, and designing internal communication messages
- Managing SharePoint sites and assisting with Town Halls and roundtable meetings
- Collaborating with diverse stakeholders and working in a fast-paced environment
ASSUMPTION: This role requires strong communication skills and the ability to manage multiple projects simultaneously. The successful candidate will be comfortable working in a dynamic, fast-paced environment and have experience with various communication channels.
📋 Key Responsibilities
✅ A skilled writer with the ability to write and develop content such as stories, blog posts, and infographics for internal use
✅ Use best practices and appropriate branding to develop and deploy regular internal employee updates at the direction of the Comms Team
✅ PowerPoint presentation creation and updating, including some creation and manipulation of graphics
✅ Assistance with production of Town Halls and roundtable meetings – gathering input for accomplishments and recognition, creating PPT slides with the content
✅ Manage and maintain Data Services SharePoint sites, including content creation, proactively advising best use of pages and information management
✅ Support for creative direction when recording and editing videos for internal communications and SharePoint sites, working with multimedia and Comms team
✅ Building templates for email and other design projects (email headers, etc.), employing brand guidelines
ASSUMPTION: The role may also support internal communications for Cirium, Brightmine, and Nextens if the candidate has spare capacity.
🎯 Required Qualifications
Education: Bachelor’s degree holder
Experience: 2+ years of experience in B2B or B2C communications
Required Skills:
- Confident communicator and presenter
- Outstanding written and verbal communication skills, including editing and proofreading
- Enjoys creating content including written pieces and well-branded visuals
- Skilled in Microsoft applications (Word, PowerPoint, Excel, Outlook, Edge, Teams, Forms)
- Knowledge and experience creating, updating, and maintaining SharePoint sites
- Collaborative approach and experience building strong relationships with diverse stakeholders
- Ability to work in a fast-paced environment and manage multiple projects simultaneously, while prioritizing high-return work
- Ability to learn new skills and apply them to all work streams
- Dedication to quality and innovative thinking
- Strong organizational skills
- Flexible with schedule
- Detail-oriented
Preferred Skills:
- Experience with multimedia and video editing
- Familiarity with Brightmine, Cirium, and Nextens
ASSUMPTION: While not explicitly stated, experience with multimedia and familiarity with specific company products may be beneficial but not required.
💰 Compensation & Benefits
Salary Range: Based on market research and the role's requirements, the estimated salary range for this position is PHP 45,000 - 60,000 per month. This is an estimate and the actual salary may vary based on experience and performance.
Benefits:
- Health insurance and wellness programs
- Retirement savings plans
- Employee assistance programs
- Professional development opportunities
- Competitive vacation and leave policies
Working Hours: Full-time, Monday - Friday, 8:00 AM - 5:00 PM. However, flexibility may be required based on project demands.
ASSUMPTION: The salary range provided is an estimate based on market research and the role's requirements. The actual salary may vary based on experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services. Remitly is an international payments company that leverages digital channels, including mobile phones, to send money internationally.
Company Size: 1,001-5,000 employees. As a mid-sized company, Remitly offers a balance between the agility of a startup and the resources of a larger organization.
Founded: 2011. Remitly has been operating for over a decade, providing ample opportunities for growth and development.
Company Description:
- Remitly is an international payments company that leverages digital channels to send money internationally.
- The company's digital products are fundamentally faster, less expensive, and far more convenient for customers to send money across borders.
- Remitly is united through its vision to transform lives with trusted financial services that transcend borders.
Company Specialties:
- Mobile Payments
- Remittance
- Digital Money Transfer
- Banking
- Fintech
- and Lending
Company Website: http://www.remitly.com
ASSUMPTION: Remitly's focus on digital financial services and its global presence provide ample opportunities for career growth and development.
📊 Role Analysis
Career Level: Mid-level. This role requires a balance of experience and adaptability, with opportunities for growth and advancement within the company.
Reporting Structure: This role reports directly to the Data Services Communications Lead and may collaborate with various teams, including multimedia, Comms, and other internal communications leads.
Work Arrangement: On-site, with the possibility of hybrid or remote work in the future, depending on the company's policies and the candidate's performance.
Growth Opportunities:
- Expanding responsibilities within the Data Services communications team
- Supporting internal communications for other Remitly products (Cirium, Brightmine, Nextens)
- Potential career progression into a senior communications role or a specialized communications function
ASSUMPTION: The successful candidate will have opportunities to grow within the company, both in terms of responsibilities and career progression.
🌍 Location & Work Environment
Office Type: Shared services office in Manila, Philippines
Office Location(s): PHL-RE Shared Services-Manila
Geographic Context:
- The Philippines is a Southeast Asian country with a tropical marine climate, offering a warm and humid environment year-round.
- Manila, the capital city, is known for its vibrant culture, rich history, and bustling nightlife.
- The cost of living in the Philippines is generally lower than in many other countries, providing a more affordable lifestyle.
Work Schedule: Full-time, Monday - Friday, with the possibility of flexible hours based on project demands.
ASSUMPTION: The shared services office in Manila offers a collaborative and dynamic work environment, with opportunities for professional growth and development.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the Data Services Communications Lead and other team members
- Final interview with the Data Services Director
- Background check and offer extension
Key Assessment Areas:
- Communication skills and presentation abilities
- Writing and editing skills
- Cultural fit and alignment with company values
- Problem-solving and adaptability in a fast-paced environment
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare examples of your writing and design work to showcase during the interview
- Research Remitly's company culture and values to demonstrate your cultural fit
- Practice common interview questions and prepare thoughtful questions to ask the interviewer
ATS Keywords: communications, specialist, writing, editing, content creation, SharePoint, PowerPoint, branding, collaboration, fast-paced environment, project management
ASSUMPTION: The interview process will focus on assessing the candidate's communication skills, cultural fit, and problem-solving abilities in a fast-paced environment.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Edge, Teams, Forms)
- SharePoint
- Multimedia and video editing tools (if applicable)
ASSUMPTION: Proficiency in Microsoft Office Suite and SharePoint is required, while experience with multimedia and video editing tools may be beneficial but not required.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Innovative
- Trustworthy
- Collaborative
- Empowering
Work Style:
- Fast-paced and dynamic
- Collaborative and team-oriented
- Adaptable and resilient
- Focused on continuous improvement
Self-Assessment Questions:
- How do you demonstrate Remitly's value of being customer-centric in your daily work?
- Can you provide an example of a time when you had to adapt to a significant change in a project or work environment?
- How do you ensure the quality and accuracy of your work, especially when managing multiple projects simultaneously?
ASSUMPTION: Remitly values candidates who are customer-focused, innovative, trustworthy, collaborative, and empowering, with a fast-paced and adaptable work style.
⚠️ Potential Challenges
- Managing multiple projects and deadlines in a fast-paced environment
- Adapting to changes in project scope or priorities
- Working with diverse stakeholders and managing their expectations
- Ensuring consistent branding and messaging across various communication channels
ASSUMPTION: The successful candidate will be able to manage multiple projects simultaneously, adapt to changes, and work effectively with diverse stakeholders in a fast-paced environment.
📈 Similar Roles Comparison
- This role is similar to a Communications Coordinator or Specialist in other organizations, with a focus on internal communications and content creation
- However, this role may have additional responsibilities specific to the Data Services team and the company's products (Cirium, Brightmine, Nextens)
- Career progression may include senior communications roles or specialized communications functions within the company
ASSUMPTION: This role is similar to other communications roles in the industry, with a focus on internal communications and content creation, but may have additional responsibilities specific to Remitly's products and teams.
📝 Sample Projects
- Developing and maintaining a SharePoint site for the Data Services team, including content creation, updates, and information management
- Creating and updating PowerPoint presentations for Town Halls and roundtable meetings, including gathering input for accomplishments and recognition
- Writing and editing internal communication messages, such as newsletters, emails, and blog posts, to keep employees informed and engaged
ASSUMPTION: These sample projects are representative of the day-to-day tasks and responsibilities for this role, focusing on content creation, management, and communication.
❓ Key Questions to Ask During Interview
- Can you describe a typical day or week in this role?
- How does this role support the overall goals and objectives of the Data Services team and Remitly as a whole?
- What opportunities are there for professional growth and development within this role and the company?
- How does the company support work-life balance for its employees?
- Can you provide an example of a successful internal communications campaign or project at Remitly, and what made it successful?
ASSUMPTION: These interview questions are designed to provide insight into the day-to-day responsibilities, career growth opportunities, and company culture at Remitly.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare examples of your writing and design work to showcase during the interview
- Research Remitly's company culture and values to demonstrate your cultural fit
- Practice common interview questions and prepare thoughtful questions to ask the interviewer
- Follow up with the hiring manager or HR representative within one week of submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
