📌 Core Information
🔹 Job Title: Community Communications, Product/Developer
🔹 Company: Stripe
🔹 Location: SF, NYC
🔹 Job Type: Full-time
🔹 Category: Technology, Information and Internet
🔹 Date Posted: April 25, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Building and strengthening relationships with startups and developers in the Stripe community
- Amplifying product news and announcements via social channels, primarily X
- Creating engaging social content and demos to showcase Stripe's products
- Gathering and routing feedback from the community to improve Stripe's products and processes
- Collaborating with product managers, engineers, and program leads to augment launches and announcements
ASSUMPTION: This role requires a high level of autonomy and creativity, with a focus on building authentic relationships and creating engaging content for the Stripe community.
📋 Key Responsibilities
✅ Write and execute strategies to amplify product news and announcements for the startup and developer community via social channels, primarily X
✅ Embed deep within the community, building trusted, long-term relationships with startups and developers
✅ Mine within Stripe for stories and nuggets likely to enhance awareness, understanding, or rapport in the community
✅ Become a conduit for feedback and advice on Stripe's products, routing suggestions to the relevant teams within Stripe
✅ Create and commission social content (e.g., videos, GIFs, demos) that aids awareness and/or understanding of Stripe's products
✅ Conjure internet-breaking moments and artifacts to send the community wild and draw focus to specific products or programs
✅ Take accountability for iterative progress and improvement in all of the above
ASSUMPTION: This role requires a strong understanding of the developer community and the ability to adapt to new information and feedback quickly.
🎯 Required Qualifications
Education: Not specified (7+ years of relevant work experience required)
Experience: 7+ years of relevant work experience in community building, social, or communications, preferably in tech
Required Skills:
- Excellent social copywriting skills with an ability to grasp the Stripe voice and tone
- Experience writing for thoughtful, engaged, high-agency audiences
- Creative flair and an aversion to the hackneyed and obvious
- Sharp eye for design
- Passion for X and YouTube, with an unusual interest in their cultures and dynamics
- Exceptional judgment and ability to navigate ambiguity
- Ability to move with urgency and pivot quickly in response to new data
Preferred Skills:
- Excellent understanding of Stripe's technology and the developer community
- Basic or hobbyist understanding of coding
- Already embedded in the startup and developer community on X
- Highest quality bar for great writing, stories, and content
- Instinct to test new ideas or content with the people they reach
- Track record of planning and running creative, complex, data-driven campaigns, plus experience working closely with marketing and design teams
ASSUMPTION: While not explicitly stated, a bachelor's degree in a relevant field (e.g., Communications, Marketing, or a related discipline) may be beneficial for this role.
💰 Compensation & Benefits
Salary Range: $150,000 - $250,000 (Estimated, based on industry standards for a senior-level role in tech communications)
Benefits:
- Health, dental, and vision insurance
- 401(k) matching
- Generous paid time off
- Parental leave
- Employee stock options
- Commuter benefits
- Professional development opportunities
Working Hours: Full-time, with flexibility for the right candidate
ASSUMPTION: Stripe offers competitive compensation and benefits packages for their employees, with a focus on work-life balance and professional growth.
📌 Applicant Insights
🔍 Company Context
Industry: Technology, Information and Internet
Company Size: 5,001-10,000 employees (Large enterprise)
Founded: 2010
Company Description:
- Stripe is a financial infrastructure platform for businesses
- Millions of companies use Stripe to accept payments, grow their revenue, and accelerate new business opportunities
- Headquartered in San Francisco and Dublin, Stripe aims to increase the GDP of the internet
Company Specialties:
- Payment processing
- Financial infrastructure
- Business growth
Company Website: https://stripe.com
ASSUMPTION: Stripe is a well-established and rapidly growing company in the tech industry, with a strong focus on innovation and customer success.
📊 Role Analysis
Career Level: Senior-level role within the communications team
Reporting Structure: Reports directly to the Head of Community Communications
Work Arrangement: Remote OK, with flexibility for the right candidate
Growth Opportunities:
- Potential to grow within the communications team or explore other opportunities within Stripe
- Chance to work on high-impact projects and make a significant difference in the developer community
ASSUMPTION: This role offers excellent growth opportunities for the right candidate, with a chance to make a significant impact on Stripe's developer community.
🌍 Location & Work Environment
Office Type: Stripe has multiple offices worldwide, with a focus on remote work
Office Location(s): SF, NYC, and other global locations
Geographic Context:
- San Francisco and New York City are major tech hubs with vibrant startup and developer communities
- Stripe's global presence allows for collaboration with team members and community members worldwide
Work Schedule: Full-time, with flexibility for the right candidate
ASSUMPTION: Stripe's global presence and focus on remote work allow for a diverse and inclusive work environment, with opportunities for collaboration and growth.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screen with the hiring manager
- In-depth interview with the communications team
- Final interview with senior leadership
Key Assessment Areas:
- Writing and communication skills
- Creativity and strategic thinking
- Understanding of the developer community and Stripe's products
- Adaptability and problem-solving skills
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills
- Showcase your understanding of the developer community and Stripe's products
- Demonstrate your creativity and strategic thinking through examples of your past work
ATS Keywords: Community building, social media, communications, copywriting, creative thinking, design skills, feedback gathering, content creation, relationship building, product knowledge, data-driven campaigns, startup engagement, developer community, urgency, judgment, adaptability
ASSUMPTION: Stripe's application process is designed to assess candidates' skills and cultural fit, with a focus on creativity, communication, and strategic thinking.
🛠️ Tools & Technologies
- Social media platforms (X, YouTube)
- Content creation tools (e.g., Canva, Adobe Creative Suite)
- Project management tools (e.g., Asana, Trello)
- Communication and collaboration tools (e.g., Slack, Google Workspace)
ASSUMPTION: The specific tools and technologies required for this role may vary, but candidates should be comfortable using social media platforms, content creation tools, and collaboration software.
👔 Cultural Fit Considerations
Company Values:
- Users first
- Global perspective
- Bias towards action
- Long-term impact
Work Style:
- Collaborative and inclusive
- Data-driven and analytical
- Adaptable and innovative
Self-Assessment Questions:
- How do you align with Stripe's user-first approach to community building?
- How do you approach building relationships with diverse, global communities?
- How do you balance data-driven decision-making with creative, innovative thinking?
ASSUMPTION: Stripe values candidates who are user-focused, globally minded, action-oriented, and committed to long-term impact.
⚠️ Potential Challenges
- Navigating the complex dynamics of the developer community
- Balancing the need for authenticity with the need to promote Stripe's products
- Managing multiple projects and deadlines simultaneously
- Adapting to the fast-paced, ever-changing nature of the tech industry
ASSUMPTION: This role presents unique challenges, but also offers significant opportunities for growth and impact.
📈 Similar Roles Comparison
- Unlike traditional communications roles, this position focuses heavily on community building and engagement within the developer community
- Stripe's global presence and focus on innovation set it apart from other tech companies
- This role offers a unique opportunity to work at the intersection of communications, community building, and product development
ASSUMPTION: This role is unique within the tech industry, offering a blend of communications, community building, and product development responsibilities.
📝 Sample Projects
- Creating a social media campaign to announce a new Stripe product feature
- Developing a series of tutorials or demos to showcase Stripe's API and help developers integrate it into their projects
- Hosting a virtual event or webinar to engage with the developer community and gather feedback on Stripe's products
ASSUMPTION: Sample projects for this role may include social media campaigns, content creation, and community engagement initiatives.
❓ Key Questions to Ask During Interview
- How does this role fit into Stripe's overall communications strategy?
- What are the biggest challenges facing the developer community, and how can this role help address them?
- How does Stripe support the growth and development of its employees?
- What are the key performance indicators (KPIs) for this role, and how will success be measured?
- How does Stripe approach diversity, equity, and inclusion in its community building efforts?
ASSUMPTION: Interview questions should focus on understanding the role's responsibilities, Stripe's company culture, and the opportunities for growth and impact.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills
- Prepare examples of your past work that demonstrate your creativity, strategic thinking, and understanding of the developer community
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
