F

Community & Content Specialist

Fathom
Full-time
Remote
Worldwide
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Community & Content Specialist

πŸ”Ή Company: Fathom

πŸ”Ή Location: United States (Remote)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing & Communications

πŸ”Ή Date Posted: June 26, 2025

πŸ”Ή Experience Level: Mid-Level (2-5 years)

πŸ”Ή Remote Status: Fully Remote

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and implementing social media strategies to grow Fathom's brand presence
  • Creating engaging content tailored for various platforms
  • Actively engaging with online communities to foster relationships and brand advocacy
  • Monitoring and analyzing social media performance to optimize strategies
  • Collaborating with cross-functional teams to ensure brand alignment

ASSUMPTION: This role requires a balance of creativity, analytical thinking, and strong communication skills. The ideal candidate will be comfortable working independently and in a team environment.

πŸ“‹ Key Responsibilities

βœ… Develop and implement social media strategies to grow Fathom's brand presence on platforms like LinkedIn, TikTok, Instagram, and Reddit

βœ… Manage the content calendar, ensuring a consistent posting schedule aligned with marketing goals

βœ… Create compelling short-form content (text, images, videos, memes) tailored for each platform

βœ… Write punchy, engaging copy that resonates with the audience and aligns with Fathom's brand voice

βœ… Actively engage with the audience by responding to comments, messages, and mentions in a timely and brand-aligned voice

βœ… Identify opportunities for brand conversations and relationship-building with customers, influencers, and industry leaders

βœ… Monitor and analyze social media performance, using insights to optimize content and engagement strategies

βœ… Report on key metrics and identify opportunities to improve growth and engagement

βœ… Test new content formats, messaging, and posting cadences to maximize reach and impact

ASSUMPTION: This role involves a mix of strategic planning, creative execution, and data-driven optimization. The ideal candidate will be comfortable wearing multiple hats and adapting to changing priorities.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Communications, or a related field (or equivalent experience)

Experience: 3-5 years of experience in social media management, content creation, or community engagement (B2B/C SaaS experience preferred)

Required Skills:

  • Excellent writing skills and a creative mindset
  • Strong community instincts and ability to build and nurture engaged online audiences
  • Proficiency in social media tools (e.g., social listening, management, and analytics platforms)
  • Scrappy, resourceful, and biased toward action
  • Ability to take ownership and drive results independently
  • Passion for AI, productivity, and modern work trends

Preferred Skills:

  • Experience with video editing
  • Familiarity with paid social campaigns and audience targeting
  • Experience engaging with influencers and brand advocates

ASSUMPTION: Given the fast-paced nature of the role and the company, candidates with a proven track record of success in similar roles and a strong portfolio showcasing their skills will be prioritized.

πŸ’° Compensation & Benefits

Salary Range: $70,000 - $100,000 per year (based on industry standards for a mid-level marketing role in a remote-first company)

Benefits:

  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Flexible PTO and work arrangements
  • Professional development opportunities

Working Hours: Full-time (40 hours per week) with flexible scheduling

ASSUMPTION: The salary range provided is an estimate based on industry standards and the company's size. The actual salary may vary depending on the candidate's experience and skills.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: AI-powered meeting assistant and note-taking software

Company Size: 51-200 employees (Mid-sized company with a startup-like culture)

Founded: 2017 (8 years in operation)

Company Description:

  • Fathom is a leading AI-powered meeting assistant that captures, summarizes, and organizes the key moments of calls, transforming meetings from a source of friction into a place for alignment and momentum
  • The company is on a mission to eliminate the needless overhead of meetings, allowing users to stay fully present without sacrificing context or clarity
  • Fathom is loved by users, with a perfect 5/5 rating on G2 with over 5,300 reviews, and is the #1 highest satisfaction product of 2024 on G2

Company Specialties:

  • AI-powered meeting assistant and note-taking
  • Meeting summarization and decision documentation
  • CRM integration and action item tracking
  • Team-wide sharing and collaboration

Company Website: fathom.video

ASSUMPTION: Fathom is a well-established company in the AI space with a strong focus on user experience and customer satisfaction. The company values innovation, collaboration, and continuous improvement.

πŸ“Š Role Analysis

Career Level: Mid-level marketing role with opportunities for growth and advancement

Reporting Structure: This role reports directly to the Head of Brand Marketing

Work Arrangement: Fully remote with flexible scheduling

Growth Opportunities:

  • As the first product marketer, you'll have the opportunity to define the function, build the foundation, and scale the strategy
  • Your impact will be immediate, and you'll shape how Fathom positions, launches, and grows its product across the funnel
  • With the company's rapid growth, there will be ample opportunities for career advancement

ASSUMPTION: This role offers a unique opportunity for a mid-level marketing professional to make a significant impact on the company's growth and success. The ideal candidate will be eager to take ownership of their work and drive results.

🌍 Location & Work Environment

Office Type: Fully remote with no physical office location

Office Location(s): N/A (fully remote)

Geographic Context:

  • The United States is the primary market for Fathom, with a strong focus on the East and West Coasts
  • The company has a remote-first culture, with team members located across the country
  • The time zone for this role is America/New_York (EST)

Work Schedule: Full-time (40 hours per week) with flexible scheduling and asynchronous communication encouraged

ASSUMPTION: The fully remote work environment at Fathom offers candidates the opportunity to work from anywhere in the United States, with a flexible schedule that prioritizes work-life balance.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial screening with the Head of Brand Marketing
  • Interviews with several members of the team
  • Delivery of a reflection on Fathom's social and community strategy
  • Delivery of a brief assignment
  • Final decision and offer

Key Assessment Areas:

  • Candidates' understanding of Fathom's product and market position
  • Candidates' ability to develop and execute effective social media strategies
  • Candidates' creativity and ability to craft engaging content
  • Candidates' communication skills and ability to work collaboratively

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Be prepared to discuss your approach to social media strategy and content creation during the interview
  • Showcase your understanding of Fathom's product and market position by asking insightful questions during the interview

ATS Keywords: Social Media Management, Content Creation, Community Engagement, Writing Skills, Creative Mindset, Community Building, Social Media Tools, Resourcefulness, Ownership, AI Knowledge

ASSUMPTION: The interview process at Fathom is designed to assess candidates' skills and cultural fit, with a focus on transparency and honest communication.

πŸ› οΈ Tools & Technologies

  • Social media management platforms (e.g., Hootsuite, Buffer, Sprout Social)
  • Social listening and analytics tools (e.g., Brand24, Mention, Hootsuite Insights)
  • Video editing software (e.g., iMovie, Adobe Premiere Pro, Final Cut Pro)
  • Project management tools (e.g., Asana, Trello, Monday.com)
  • Communication and collaboration tools (e.g., Slack, Microsoft Teams, Google Workspace)

ASSUMPTION: The ideal candidate will be comfortable using a variety of tools and technologies to streamline their work and improve efficiency.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric: Fathom prioritizes the needs and feedback of its users to drive product improvement and innovation
  • Innovative: The company embraces the rapidly evolving AI landscape, both in its product development and internal applications
  • Collaborative: Fathom fosters a culture of open communication, teamwork, and mutual respect

Work Style:

  • Remote and async-first: Fathom values deep work and gives team members the autonomy to own their craft
  • Fast-paced and dynamic: The company moves quickly and encourages employees to be proactive and adaptable
  • Data-driven: Fathom uses data and analytics to inform decision-making and optimize performance

Self-Assessment Questions:

  • Do you thrive in a fast-paced, remote work environment?
  • Are you comfortable working independently and taking ownership of your work?
  • Do you have a strong understanding of AI and its applications in modern work trends?

ASSUMPTION: The ideal candidate for this role will be a self-starter with a strong work ethic, a passion for AI and productivity trends, and a collaborative mindset that aligns with Fathom's company values.

⚠️ Potential Challenges

  • The fast-paced nature of the role may require candidates to adapt quickly and manage multiple priorities simultaneously
  • The fully remote work environment may present challenges for candidates who prefer an in-office setting or struggle with self-motivation
  • The company's rapid growth may lead to changes in responsibilities and priorities over time
  • The competitive nature of the AI and tech industries may present challenges in terms of market differentiation and customer acquisition

ASSUMPTION: While Fathom offers numerous opportunities for growth and success, candidates should be prepared to face challenges and adapt to changing circumstances in a dynamic work environment.

πŸ“ˆ Similar Roles Comparison

  • Compared to similar roles in larger enterprises, this role offers more autonomy and opportunities for growth and advancement
  • Compared to similar roles in smaller startups, this role offers more job security and established processes and systems
  • Career path comparison: This role is well-suited for candidates looking to build a career in marketing, with opportunities for advancement into senior roles or management positions

ASSUMPTION: The ideal candidate for this role will be a mid-level marketing professional with experience in social media management, content creation, or community engagement, looking to take the next step in their career.

πŸ“ Sample Projects

  • Developing and executing a social media campaign to launch a new product feature, with measurable KPIs and clear objectives
  • Creating a series of engaging videos or animations to showcase Fathom's unique value proposition and differentiate it from competitors
  • Building and nurturing a community of AI enthusiasts and productivity experts around Fathom's brand, with a focus on user-generated content and brand advocacy

ASSUMPTION: The ideal candidate will have experience working on similar projects and be able to provide concrete examples of their achievements and impact.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does Fathom approach collaboration and communication in a remote work environment?
  • What are the biggest challenges facing Fathom in the next 12-24 months, and how can this role help address them?
  • How does Fathom measure the success of its social media and community engagement efforts?
  • What opportunities are there for professional development and growth within the company?

ASSUMPTION: The ideal candidate will be proactive and inquisitive, using the interview process to gain a deep understanding of the role, the company, and its culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare a portfolio or examples of your work, showcasing your ability to create engaging content and manage social media campaigns
  • Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.