📌 Core Information
🔹 Job Title: Community Liaison / Marketing Representative
🔹 Company: Assisting Hands of Northeast San Antonio
🔹 Location: San Antonio, TX, 78163
🔹 Job Type: Full-Time
🔹 Category: Healthcare / Senior Care
🔹 Date Posted: April 30, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Generating new client referrals through relationship building and community engagement
- Actively managing and updating outreach, lead, and client activities using a CRM system
- Collaborating with the agency team to ensure seamless client onboarding
- Consistently following up with potential clients and referral partners
ASSUMPTION: This role requires a high level of self-motivation and independence, as the ideal candidate will be managing their own schedule and priorities.
📋 Key Responsibilities
✅ Build and maintain relationships with referral sources such as hospitals, senior living communities, rehabilitation centers, and physicians
✅ Network and connect with families and community organizations to promote the benefits of home care services
✅ Actively manage and update all outreach, lead, and client activities using our CRM system
✅ Track and analyze outreach effectiveness and client engagement within the CRM
✅ Schedule, coordinate, and attend community events, presentations, and meetings to market Assisting Hands services
✅ Collaborate with the agency team to ensure a seamless onboarding of new clients
✅ Consistently follow up with potential clients and referral partners
ASSUMPTION: The ideal candidate will be comfortable with CRM systems and have strong communication and interpersonal skills to build and maintain relationships effectively.
🎯 Required Qualifications
Education: High School Diploma/GED required
Experience: 2+ years of marketing, sales, or relationship management experience; healthcare or senior care industry preferred
Required Skills:
- Proficient in using CRM systems to manage leads and track engagement
- Strong communication, organization, and interpersonal skills
- Self-motivated, professional, and able to work independently
- Valid driver’s license, insurance, and reliable transportation required
Preferred Skills:
- Experience in the healthcare or senior care industry
- Fluency in Spanish (or other relevant languages) for better community engagement
ASSUMPTION: While not explicitly stated, having a clean driving record and being comfortable with extensive driving may be beneficial for this role.
💰 Compensation & Benefits
Salary Range: $45,000 - $50,000 per year, plus commission
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Health insurance
- Parental leave
- Vision insurance
- Paid time off and holidays
- Mileage reimbursement
- Ongoing professional development
Working Hours: Full-time, with a flexible schedule that may require occasional evenings and weekends for community events
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the San Antonio area.
📌 Applicant Insights
🔍 Company Context
Industry: Home healthcare services
Company Size: Small to medium-sized (based on job listings and industry context)
Founded: Assisting Hands Home Care was founded in 1995, with this specific location in Northeast San Antonio
Company Description:
- Assisting Hands Home Care provides non-medical home care services to seniors and disabled individuals
- The company aims to help clients maintain their independence and quality of life in the comfort of their own homes
- Assisting Hands offers a range of services, including companionship, personal care, and homemaking
Company Specialties:
- Non-medical home care services
- Companionship and personal care
- Homemaking and light housekeeping
- Transportation and errand services
Company Website: http://www.assistinghands.com/nesanantonio
ASSUMPTION: As a smaller company, Assisting Hands of Northeast San Antonio may offer a more personal and hands-on work environment, with opportunities for growth and advancement.
📊 Role Analysis
Career Level: Mid-level, with potential for growth and advancement within the company
Reporting Structure: This role may report directly to the agency director or a marketing manager
Work Arrangement: On-site, with a flexible schedule that may require occasional evenings and weekends
Growth Opportunities:
- Advancement to a marketing manager or agency director role
- Expansion of responsibilities to include management or training of new team members
- Potential to transition into a sales or business development role
ASSUMPTION: Given the nature of the role and the company's focus on community engagement, there may be opportunities for the ideal candidate to grow within the organization.
🌍 Location & Work Environment
Office Type: This role is based in the Northeast San Antonio office, with frequent travel to various community locations
Office Location(s): 11611 Toepperwein Rd, Suite 105, San Antonio, TX 78163
Geographic Context:
- San Antonio is the second-largest city in Texas and the seventh-largest in the United States
- The Northeast San Antonio area is a growing and diverse community with a strong senior population
- The office is conveniently located near major highways and attractions, making it easily accessible
Work Schedule: Full-time, with a flexible schedule that may require occasional evenings and weekends for community events
ASSUMPTION: The ideal candidate should be comfortable with frequent travel and have a clean driving record.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person interview with the agency director or marketing manager
- Background check and reference check
- Job offer
Key Assessment Areas:
- Communication and interpersonal skills
- CRM experience and proficiency
- Understanding of the home healthcare industry
- Self-motivation and independence
Application Tips:
- Highlight any relevant experience in marketing, sales, or relationship management, particularly in the healthcare or senior care industry
- Demonstrate strong communication and interpersonal skills in your resume and cover letter
- Showcase your ability to work independently and manage your own schedule
- Include any relevant certifications or training in home healthcare or senior care
ATS Keywords: Marketing, Sales, Relationship Management, CRM, Home Care, Senior Care, Community Engagement, Referral Sources, Client Onboarding
ASSUMPTION: As a smaller company, the interview process may be more personal and conversational, focusing on cultural fit and long-term potential.
🛠️ Tools & Technologies
- CRM system (likely a proprietary system or a popular platform like Salesforce or HubSpot)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Email marketing platforms (e.g., Mailchimp, Constant Contact)
- Social media platforms (e.g., LinkedIn, Facebook)
ASSUMPTION: The ideal candidate should be comfortable learning and using new tools and technologies as needed.
👔 Cultural Fit Considerations
Company Values:
- Compassion and empathy for clients and their families
- Integrity and professionalism in all interactions
- Teamwork and collaboration to achieve common goals
- Continuous learning and improvement
Work Style:
- Self-motivated and independent
- Strong communication and interpersonal skills
- Adaptable and flexible, with a willingness to learn and grow
- Comfortable with frequent travel and community engagement
Self-Assessment Questions:
- Do you have a genuine passion for helping seniors and disabled individuals maintain their independence and quality of life?
- Are you comfortable with frequent travel and community engagement, often outside of traditional office hours?
- Do you have strong communication and interpersonal skills, with the ability to build and maintain relationships with various stakeholders?
ASSUMPTION: As a home healthcare provider, Assisting Hands values employees who are compassionate, empathetic, and dedicated to improving the lives of their clients.
⚠️ Potential Challenges
- Managing a high volume of leads and clients, requiring strong organizational skills and time management
- Occasional evenings and weekends for community events and meetings
- Dealing with sensitive client information and maintaining confidentiality
- Adapting to a fast-paced and ever-changing work environment
ASSUMPTION: The ideal candidate should be comfortable with the challenges associated with working in the home healthcare industry and have strong coping mechanisms to manage stress and maintain work-life balance.
📈 Similar Roles Comparison
- This role is similar to a Marketing Coordinator or Business Development Representative in the home healthcare industry
- However, this role may have more focus on community engagement and relationship building, rather than digital marketing or lead generation
- Career progression may include advancement to a marketing manager or agency director role, with potential for further growth within the company
ASSUMPTION: While this role shares similarities with other marketing and business development positions, its focus on community engagement and relationship building sets it apart.
📝 Sample Projects
- Developing and implementing a community outreach strategy to increase referrals from local hospitals and senior living communities
- Coordinating and hosting a community event to educate seniors and their families about the benefits of home care services
- Managing and updating client records in the CRM system, ensuring accurate and up-to-date information
ASSUMPTION: The ideal candidate should have experience or be willing to learn how to manage and update client records in a CRM system, as well as develop and implement community outreach strategies.
❓ Key Questions to Ask During Interview
- How does the company support the growth and development of its employees?
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does the company measure the success of its community engagement and outreach efforts?
- What opportunities are there for advancement within the company, particularly for someone with my background and skills?
- How does the company ensure a healthy work-life balance for its employees?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process can help demonstrate your interest in the role and commitment to the company's success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your relevant experience in marketing, sales, or relationship management, particularly in the healthcare or senior care industry
- Write a compelling cover letter that demonstrates your passion for helping seniors and your commitment to the company's mission
- Prepare for the interview by researching the company and its services, as well as practicing common interview questions and answers
- Follow up with the hiring manager after the interview to express your appreciation for the opportunity and reiterate your interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
