Community Manager

📌 Core Information

🔹 Job Title: Community Manager

🔹 Company: Morguard

🔹 Location: Kennesaw, Georgia, United States

🔹 Job Type: Full-time

🔹 Category: Real Estate

🔹 Date Posted: April 15, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Leading and supporting the community’s Property Management Operations
• Creating monthly financial reports and working towards fulfilling the community’s leasing potential
• Responding to and resolving resident complaints promptly
• Overseeing rehab/renovation construction projects and preserving the asset through preventative maintenance

ASSUMPTION: This role requires a balance of leadership, financial acumen, marketing skills, and strong communication to ensure the community's success and meet its financial goals.

📋 Key Responsibilities

✅ Demonstrate a thorough understanding of the community and its needs/goals as a financial asset

✅ Create monthly financial reports and work towards fulfilling the community’s leasing potential by developing and executing marketing initiatives

✅ Respond to and resolve resident complaints promptly to support positive resident relations

✅ Review and audit resident files as needed to ensure accuracy and assess and address any need for training to support the onsite team

✅ Physically walk and inspect the property to ensure the quality of market-ready apartments and preserve the asset by controlling costs using preventative maintenance programs

✅ Oversee rehab/renovation construction projects

ASSUMPTION: This role requires a hands-on approach, with the ability to step in and complete projects as needed while motivating the onsite team.

🎯 Required Qualifications

Education: High School Diploma required, Bachelor's or Associate's degree preferred

Experience: Minimum 2 years’ experience as a Property/Community Manager, direct experience on Class A/B, Garden Style Multifamily assets preferred

Required Skills:

• Strong financial reporting, organization, and accounting skills with thorough attention to detail
• Strong marketing/leasing experience and a thorough knowledge of all applicable Federal and State Fair Housing Laws
• Strong computer proficiency: familiarity with Entrata, Excel, and Microsoft Word
• Excellent attitude, willingness to learn, and resolve to provide prompt and friendly service
• Valid Driver’s License

Preferred Skills:

• Professional designation (CAM, ARM, CPM, etc.)

ASSUMPTION: Candidates with relevant experience and a strong background in financial reporting and marketing will be most successful in this role.

💰 Compensation & Benefits

Salary Range: $65,000 - $67,900 per year

Benefits:

• Employer Provided Medical Insurance Options
• Education Reimbursement Program
• Dollar for dollar matching 401k Savings Plan with immediate vesting
• Opportunity to live onsite within portfolio with our Employee Discount

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The salary range provided is based on industry standards for a Community Manager role with 2-5 years of experience in the real estate sector.

📌 Applicant Insights

🔍 Company Context

Industry: Real Estate

Company Size: 1,001-5,000 employees

Founded: 1969

Company Description:

• Morguard is a fully integrated real estate company that owns, manages, and invests in high-quality, well-located, geographically diversified assets across North America
• The company operates three diversified lines of business: investments in real property, real estate investment trusts, and advisory and management services
• Morguard focuses on value creation and operational excellence, with a total assets owned and under management valued at $18.6 billion

Company Specialties:

• Investment Management
• Asset Management
• Property Management
• and Development

Company Website: http://www.morguard.com

ASSUMPTION: Morguard's extensive experience and diverse portfolio provide a stable and growth-oriented environment for employees.

📊 Role Analysis

Career Level: Mid-level

Reporting Structure: This role reports directly to the Regional Manager and oversees the onsite Leasing and Maintenance team

Work Arrangement: On-site, full-time

Growth Opportunities:

• Potential to move into regional or corporate roles with experience and proven success
• Opportunity to live onsite within the portfolio with an employee discount

ASSUMPTION: This role offers opportunities for career growth within the company, particularly for individuals who demonstrate strong leadership and management skills.

🌍 Location & Work Environment

Office Type: On-site, garden-style multifamily community

Office Location(s): 2055 Barrett Lakes Boulevard, Kennesaw, GA 30144, USA

Geographic Context:

• Kennesaw is located in Cobb County, Georgia, approximately 20 miles northwest of Atlanta
• The area offers a mix of urban and suburban living, with easy access to shopping, dining, and entertainment options
• Kennesaw State University and the Southern Polytechnic College of Engineering and Engineering Technology are located nearby

Work Schedule: Monday-Friday, with on-call responsibilities for after-hours emergencies

ASSUMPTION: The on-site work environment offers a dynamic and engaging atmosphere, with opportunities for interaction with residents and team members.

💼 Interview & Application Insights

Typical Process:

• Online application and resume submission
• Phone or video screening
• In-person or virtual interview with the Regional Manager
• Background check and drug test
• Job offer and onboarding

Key Assessment Areas:

• Financial acumen and analytical skills
• Marketing and leasing expertise
• Problem-solving and decision-making abilities
• Leadership and team management skills
• Communication and interpersonal skills

Application Tips:

• Highlight relevant experience and achievements in financial reporting, marketing, and team management
• Tailor your resume to emphasize skills and experiences that match the required qualifications
• Prepare for behavioral interview questions that focus on problem-solving, leadership, and customer service

ATS Keywords: Property Management, Financial Reporting, Marketing, Leasing, Customer Service, Attention to Detail, Team Leadership, Preventative Maintenance, Project Management, Computer Proficiency, Fair Housing Laws, Organizational Skills, Communication Skills, Problem Solving, Resident Relations, Inspection Skills

ASSUMPTION: Applicants should emphasize their relevant experience and skills in financial reporting, marketing, and team management to increase their chances of success in the interview process.

🛠️ Tools & Technologies

• Entrata
• Microsoft Office Suite (Excel, Word)
• Property management software (e.g., Yardi, AppFolio)

ASSUMPTION: Familiarity with property management software and Microsoft Office Suite is essential for success in this role.

👔 Cultural Fit Considerations

Company Values:

• Respect
• Integrity
• Accountability
• Excellence
• Collaboration

Work Style:

• Hands-on and proactive
• Team-oriented and collaborative
• Adaptable and responsive to change

Self-Assessment Questions:

• Do you thrive in a fast-paced, dynamic environment?
• Are you comfortable working with diverse teams and managing multiple priorities?
• Do you have a strong attention to detail and a commitment to accuracy in financial reporting?

ASSUMPTION: Applicants who align with Morguard's values and work style will be most successful in this role.

⚠️ Potential Challenges

• Managing resident complaints and resolving issues promptly
• Balancing multiple responsibilities and prioritizing tasks effectively
• Adapting to changes in the real estate market and economic conditions
• Working on-call and responding to after-hours emergencies

ASSUMPTION: Applicants should be prepared to address these challenges and demonstrate their problem-solving and adaptability skills during the interview process.

📈 Similar Roles Comparison

• Community Manager vs. Property Manager: Community Manager focuses more on resident relations and marketing, while Property Manager oversees the overall operation and maintenance of the property
• Real Estate Industry Context: The real estate industry is cyclical and can be influenced by economic conditions, requiring adaptability and resilience from professionals in the field
• Career Path Comparison: Community Manager is a mid-level role with potential for growth into regional or corporate positions, or transition into other real estate specialties such as acquisitions or development

ASSUMPTION: Applicants should research and understand the differences between similar roles and the industry context to make informed career decisions.

📝 Sample Projects

• Developing and implementing a marketing campaign to increase leasing activity
• Conducting a thorough inspection of the property and addressing maintenance issues to ensure market-readiness
• Analyzing financial reports and identifying opportunities for cost savings and revenue growth

ASSUMPTION: Applicants should be prepared to discuss their experience with similar projects and the outcomes they achieved.

❓ Key Questions to Ask During Interview

• What are the most significant challenges facing the community, and how can this role address them?
• How does this role collaborate with the regional management team, and what opportunities are there for professional development?
• What is the company's approach to work-life balance, and how is it supported in this role?
• How does Morguard support the growth and development of its employees, particularly in this role?
• What are the key performance indicators (KPIs) for this role, and how are they measured and tracked?

ASSUMPTION: Applicants should ask thoughtful and insightful questions to demonstrate their interest in the role and the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant experience and skills in financial reporting, marketing, and team management
• Prepare a cover letter that addresses your qualifications for the role and your interest in Morguard
• If applicable, prepare examples or a portfolio showcasing your relevant experience and achievements
• Follow up with the hiring manager within one week of submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.