📌 Core Information
🔹 Job Title: Community Manager
🔹 Company: FeverUp
🔹 Location: New York, United York, United States
🔹 Job Type: Hybrid
🔹 Category: Marketing & Communications
🔹 Date Posted: April 10, 2025
🔹 Experience Level: Mid-Level (2-5 years)
🚀 Job Overview
Key aspects of this role include:
- Driving audience growth and engagement across multiple social media platforms
- Creating and scheduling high-quality content for Secret NYC social platforms
- Monitoring and analyzing social media performance and optimizing posts for engagement and search
- Collaborating with cross-functional teams to execute marketing campaigns and strategies
- Building and strengthening relationships with customers, influencers, and industry professionals
ASSUMPTION: This role requires a proactive, entrepreneurial mindset with a strong focus on data-driven decision making and a deep understanding of digital media trends.
📋 Key Responsibilities
🔹 Content Creation & Management:
- Schedule content, write copy, and monitor performance for Secret NYC social media platforms (Instagram, Facebook, Threads)
- Create engaging text and visual content, and schedule posts to drive user engagement
- Evaluate and develop local/regional content strategy, and implement social media campaigns
🔹 Performance Analysis & Reporting:
- Monitor, track, analyze, and report on social media platform performance
- Conduct research, gather insights, and adapt practices based on trends and performance data
🔹 Collaboration & Communication:
- Work with Social Media Teams and Editorial Executives to schedule and promote editorial-sponsored content
- Collaborate with the Strategist team for a 360-degree perspective on Social Media
- Build and strengthen relationships with customers, influencers, and industry professionals
ASSUMPTION: Success in this role requires strong organizational skills, attention to detail, and the ability to manage multiple projects and deadlines effectively.
🎯 Required Qualifications
Education:
- Bachelor's degree in Marketing, Communications, or a related field (or equivalent experience)
Experience:
- Proven experience (2-5 years) in social media management, content creation, or a related role
Required Skills:
- Proficiency in written and spoken English
- Strong understanding of digital media trends and what makes content popular online
- Excellent interpersonal, verbal, and written communication abilities
- Attention to detail, critical thinking, and problem-solving skills
- Proficient in Canva, skilled in editing short-engaging videos, and familiar with social media tools like Creators Studio, Storrito, Later
- Proactive entrepreneur mindset with a proactive approach, ownership mentality, and effective team communication
Preferred Skills:
- Knowledge of other languages (Spanish, French, or German)
- Experience with design/editing tools like Photoshop, Illustrator, CapCut
💰 Compensation & Benefits
Salary Range: $65,000 - $70,000 per year (based on experience)
Benefits:
- 40% discount on all Fever events and experiences
- Comprehensive Health, Dental, and Vision Insurance
- Access to Gympass (now Wellhub) for wellness and fitness benefits
- 401(k) enrollment
- Early ownership and responsibility from day one, with opportunities for professional and personal development
- A dynamic work environment with a talented, young, and international team
📈 Applicant Insights
Company Context:
- Industry: Live-entertainment discovery tech platform
- Company Size: 1,001-5,000 employees
- Founded: 2014
- Headquarters: New York, NY
- Specialties: Internet, mobile, nightlife, startup, events, music, tickets, and concerts
- Mission: To democratize access to culture and entertainment by inspiring a global community through personalized and curated experiences
Role Analysis:
- Career Level: Mid-level (2-5 years of experience)
- Reporting Structure: Reports directly to the Social Media Manager or a similar role
- Work Arrangement: Hybrid (4 days/week in-office)
- Growth Opportunities: Potential career growth into senior roles within the Social Media or Marketing departments
Location & Work Environment:
- Office Type: Hybrid (4 days/week in-office)
- Office Location: 50 Greene St, New York, NY 10013, US
- Geographic Context: New York City, known for its vibrant cultural scene and diverse population
- Work Schedule: Full-time (40 hours/week), with flexible hours to accommodate breaking news and events
💡 Interview & Application Insights
Typical Process:
1. Video call interview with the Talent team
2. 60 min psychometric online test
3. Editing test to showcase expertise and knowledge
4. Conversation with management team to explore alignment and potential
5. Potential final conversation with a team member
Key Assessment Areas:
- Social media management skills
- Content creation and scheduling abilities
- Knowledge of digital media trends and tools
- Problem-solving and analytical skills
- Cultural fit and alignment with FeverUp's mission and values
Application Tips:
1. Tailor your resume and cover letter to highlight relevant skills and experiences for this role
2. Prepare for the editing test by showcasing your expertise in creating engaging content for social media platforms
3. Research FeverUp's mission, values, and recent projects to demonstrate your understanding and enthusiasm for the company
ATS Keywords: Social media management, content creation, digital marketing, community management, audience engagement, performance analysis, trend analysis, collaboration, communication, problem-solving, attention to detail, video editing, Canva, Creators Studio, Storrito, Later
🛠️ Tools & Technologies
- Canva (for graphic design and editing)
- Video editing tools (e.g., iMovie, Adobe Premiere Pro, Final Cut Pro)
- Social media management tools (e.g., Hootsuite, Buffer, Sprout Social)
- Analytics tools (e.g., Google Analytics, Facebook Insights, Instagram Insights)
- Project management tools (e.g., Asana, Trello, Monday.com)
👔 Cultural Fit Considerations
Company Values:
- Passion for digital marketing and entertainment
- Data-driven decision making
- Proactive and entrepreneurial mindset
- Strong work ethic and attention to detail
- Collaboration and teamwork
Work Style:
- Fast-paced and dynamic, with a focus on breaking news and events
- Flexible and adaptable, with the ability to handle changing priorities and tight deadlines
- Strong emphasis on creativity, innovation, and continuous learning
Self-Assessment Questions:
1. How do you stay up-to-date with digital media trends and tools?
2. Can you provide an example of a successful social media campaign you've managed, and what made it successful?
3. How do you handle breaking news and tight deadlines in a fast-paced work environment?
🛑 Potential Challenges
1. Workload: The role may require working extended hours or being on-call to manage breaking news and events.
2. Fast-paced environment: The dynamic and ever-changing nature of social media and digital marketing can be challenging to keep up with.
3. Competition: The role involves competing with other social media influencers, brands, and platforms for audience engagement and reach.
4. Algorithm changes: Social media platforms frequently update their algorithms, which can impact content performance and require constant adaptation.
📈 Similar Roles Comparison
1. Community Manager vs. Social Media Manager: While both roles focus on social media management, the Community Manager role is more focused on building and engaging online communities, while the Social Media Manager role oversees the entire social media strategy and team.
2. Digital Marketing Specialist: This role focuses more on paid advertising and SEO, while the Community Manager role focuses on organic content creation and engagement.
3. Content Creator/Influencer: Community Managers work with influencers and content creators to produce engaging content, but they do not typically create content themselves (unless also serving as an in-house influencer).
📝 Sample Projects
1. Event Promotion: Create and execute a social media campaign to promote an upcoming FeverUp event, including designing graphics, writing engaging captions, and scheduling posts across multiple platforms.
2. Trend Analysis: Research and analyze a trending topic or hashtag in your niche, and create a report outlining potential content opportunities and strategies.
3. Influencer Collaboration: Reach out to local influencers or industry professionals to collaborate on content, and manage the project from start to finish.
💡 Key Questions to Ask During Interview
1. What are the biggest challenges facing the Secret NYC social media platforms currently, and how can this role help address them?
2. How does the company support the professional development and growth of its employees?
3. What are the most important qualities and skills for success in this role, according to the hiring manager?
4. How does the company measure the success of its social media campaigns, and what key performance indicators (KPIs) are most important to track?
5. What opportunities are there for collaboration with other departments or teams within the company?
📐 Next Steps for Applicants
To apply for this position:
1. Submit your application through this [link](https://job-boards.eu.greenhouse.io/feverup/jobs/4572606101).
2. Tailor your resume and cover letter to highlight relevant skills and experiences for this role.
3. Prepare for the editing test by showcasing your expertise in creating engaging content for social media platforms.
4. Research FeverUp's mission, values, and recent projects to demonstrate your understanding and enthusiasm for the company.
5. Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
