Community Manager

📌 Core Information

🔹 Job Title: Community Manager

🔹 Company: Findasense

🔹 Location: San José, San José, Costa Rica

🔹 Job Type: Remote

🔹 Category: 📱 Social Media Marketing

🔹 Date Posted: March 31, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Hybrid

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Coordinating and managing communication across digital channels
• Maintaining consumer and stakeholder satisfaction
• Managing social media calendars and covering events
• Executing spokesperson plans and performance reporting
• Researching trends to enhance content strategies

ASSUMPTION: The job overview implies a proactive and dynamic role in managing and strategizing social media content and interactions, likely requiring collaboration with various company departments.

📋 Key Responsibilities

✅ Managing social media content calendars and spokesperson plans

✅ Covering real-time market or zone-specific events and creating social media content

✅ Participating actively in team meetings to update on communication status

✅ Producing quantitative and qualitative reports on social media and web performance

✅ Daily interaction with clients and adapting to their needs

✅ Investigating and implementing new social media trends for current brand strategies

ASSUMPTION: Responsibilities suggest a candidate should be adept at both strategic planning and operational execution in diverse digital contexts.

🎯 Required Qualifications

Education: Not specified

Experience: Minimum 2 years in social media management

Required Skills:

• Social Media Management
• Content Production
• Photography and Video Editing
• Interviewing
• Content Strategy
• Trend Research
• Client Interaction

Preferred Skills:

• Intermediate English proficiency
• Flexibility for travel and varied working hours

ASSUMPTION: Education requirements are not specified, likely allowing for diverse educational backgrounds if skill expectations are met.

💰 Compensation & Benefits

Salary Range: Not specified; candidates should inquire during the interview process for details.

Benefits:

• 23 days of annual vacation
• Birthday leave
• Hybrid work environment
• Flexible working hours
• Professional growth opportunities
• 40 hours of volunteer work annually

Working Hours: 40 hours per week; schedule may include nights and weekends for event coverage

ASSUMPTION: Benefits imply a focus on work-life balance and employee engagement, likely fostering a supportive work environment.

📌 Applicant Insights

🔍 Company Context

Industry: Business Consulting and Services, known for leveraging data to drive customer experiences

Company Size: 201-500 employees; offers a blend of personalized culture with scalable operations

Founded: 2007

Company Description:

• Global customer experience company with a strong data-powered strategy focus
• Works in over 20 countries, driving digital transformation
• Partners with renowned brands across various industries

Company Specialties:

• Omnichannel Marketing
• Customer Experience
• Digital Transformation

Company Website: www.findasense.com

ASSUMPTION: The company's strong global presence suggests opportunities for international collaboration and career development.

📊 Role Analysis

Career Level: Mid-level position offering broad exposure to various aspects of social media and brand management

Reporting Structure: Likely to report to a higher-level manager or digital marketing lead

Work Arrangement: Hybrid, combining remote work flexibility with in-person collaboration as needed

Growth Opportunities:

• Advancement in digital marketing expertise
• Opportunities for leadership roles in communication management
• Potential for international assignments or projects

ASSUMPTION: This role appears to offer broad exposure across different digital strategies, enabling skill development in multiple areas.

🌍 Location & Work Environment

Office Type: Hybrid work setting offering flexibility

Office Location(s): San José, Costa Rica with potential regional travel

Geographic Context:

• Centrally located in a vibrant business hub
• Proximity to diverse market areas and cultural events
• Opportunity to network within a diverse professional community

Work Schedule: Primarily weekdays but includes nights and weekends based on event schedules

ASSUMPTION: The hybrid nature suggests a balanced approach to work-life integration, emphasizing employee autonomy.

💼 Interview & Application Insights

Typical Process:

• Initial application review
• Phone or video interview
• In-person or panel interview

Key Assessment Areas:

• Strategic thinking in social media
• Content production skills
• Client interaction abilities

Application Tips:

• Highlight experience with social media calendars
• Showcase adaptability in dynamic environments
• Demonstrate strategic alignment with brand identity

ATS Keywords: Social Media Management, Content Strategy, Client Interaction, Trend Research

ASSUMPTION: The application process seems rigorous, emphasizing strategic thought and client-facing experience.

🛠️ Tools & Technologies

• Social Media Management Platforms (e.g., Hootsuite, Buffer)
• Photo and Video Editing Software (e.g., Adobe Photoshop, Premiere Pro)
• Data Analytics Tools for reporting

ASSUMPTION: Familiarity with digital tools and analytics platforms is crucial, reflecting the data-driven nature of the company's operations.

👔 Cultural Fit Considerations

Company Values:

• Innovation and Transformation
• Customer Experience Excellence
• Collaborative Environment

Work Style:

• Proactive and adaptable
• Collaborative with diverse teams
• Strong communication focus

Self-Assessment Questions:

• Am I passionate about creating impactful social media strategies?
• Can I adapt to varying client needs and market trends?
• Do I thrive in a flexible but guided work environment?

ASSUMPTION: Successful candidates will likely enjoy a collaborative culture that encourages innovation and client engagement.

⚠️ Potential Challenges

• Adapting to fast-paced social media changes and trends
• Balancing multiple client and stakeholder needs
• Managing unexpected travel and event coverage schedules
• Ensuring strategic brand alignment across diverse platforms

ASSUMPTION: The role demands astute prioritization and multitasking capabilities, reflecting its dynamic nature.

📈 Similar Roles Comparison

• More focus on real-time engagement compared to traditional marketing roles
• Higher emphasis on trend spotting and content innovation
• Greater need for client-facing communication skills than some other digital positions

ASSUMPTION: Compared to other social media roles, this position seems to emphasize strategic client interaction and content innovation.

📝 Sample Projects

• Launching a social media campaign for a high-profile product release
• Developing content for international brand awareness initiatives
• Executing on-the-ground coverage for a major industry event

ASSUMPTION: Projects are likely to involve significant coordination and cross-functional teamwork, leveraging creative and analytical skills.

❓ Key Questions to Ask During Interview

• What are the current challenges the social media team faces?
• How does the company measure the success of social media initiatives?
• What opportunities exist for professional development within the company?
• How is feedback typically given and received within the team?
• What role does data analytics play in strategy development?

ASSUMPTION: Preparing thoughtful, strategic questions will demonstrate initiative and alignment with company values during interviews.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the company's website: www.findasense.com
• Prepare a portfolio highlighting relevant social media campaigns
• Include a cover letter detailing your fit for the role
• Be ready to discuss how your strategies could benefit Findasense's clients
• Follow up with thank you notes within 24 hours of interviews

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.