Community Manager

📌 Core Information

🔹 Job Title: Community Manager

🔹 Company: Bryten Real Estate Partners

🔹 Location: 123 Anywhere St, 123 Anywhere St, NC, 28451, United States

🔹 Job Type: On-site

🔹 Category: Real Estate

🔹 Date Posted: April 10, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Leading the property team in daily operations and creating an engaging environment
• Managing budgets, accounts, and rent collections
• Coaching and developing team members to foster an inclusive workplace
• Ensuring compliance with local, state, and federal regulations
• Timely communication of property operations, variances, and concerns to the Asset Director

ASSUMPTION: This role requires a balance of leadership, financial management, and customer service skills. It is ideal for candidates with experience in property management, hospitality, or related fields.

📋 Key Responsibilities

✅ Lead the property team in daily operations, maintaining an engaging and motivating presence

✅ Establish and manage maintenance and team schedules, holding each accountable for performance

✅ Effectively coach the team, guiding and developing team members to create an inclusive workplace

✅ Manage budget, accounts, rent collections, and tenant notices, utilizing software for accuracy and timeliness

✅ Review processed applications, background and credit checks, ensuring all processes and procedures were followed

✅ Conduct file audits to ensure compliance and file taxes

✅ Report any problems or issues of an escalated nature to the Asset Director

✅ Prepare client reporting for review by the Asset Director, ensuring all supporting documentation is gathered

✅ Effectively and timely communicate any variances, concerns, and positive impact in property operations, taking a solution-driven approach

✅ Enforce company policies and procedures for compliance documentation regarding new leases and recertification of existing residents

✅ Greet residents, applicants, and all others courteously and respectfully

✅ Timely respond, address, and resolve residents' questions, concerns, and complaints promptly

✅ Inspect property conditions and coordinate maintenance activities, ensuring community and buildings are compliant with regulations and promoting curb appeal

✅ Investigate complaints and resolve conflicts

✅ Secure property and implement safety precautions; respond to emergencies, reporting as required, and completing all documentation

✅ Ensure compliance of all work-related activities in a fair, ethical, and consistent manner

✅ Any other task as assigned

ASSUMPTION: The responsibilities listed are essential for maintaining a well-run and successful property. They require strong organizational, communication, and leadership skills.

🎯 Required Qualifications

Education: High school diploma or equivalent required; bachelor's degree in business or related field preferred

Experience: 2+ years of multi-family leasing management experience required with multiple years of leasing experience

Required Skills:

• Financial management skills
• Strong administrative and organizational skills
• Excellent communication skills
• Strong computer skills, including working knowledge of MS Office Suite (Outlook, Teams, Word, Excel)
• Ability to effectively coach and support team members

Preferred Skills:

• Property Management Software database experience
• Bilingual skills

ASSUMPTION: These qualifications are essential for successfully managing the property and team. They can be gained through relevant work experience or education.

💰 Compensation & Benefits

Salary Range: $70,000.00 - $75,000.00 per year

Benefits:

• Medical plans with choices to fit your needs
• Dental and Vision insurance options
• Health Savings Account (HSA) with employer contribution
• 401k Plan with company match
• Optional life insurance + additional voluntary life
• Optional short-term disability + options for long-term disability
• Supplemental life insurance with critical health insurance and accident insurance
• Vacation program accruing immediately upon hire
• Sick time when you need it
• Paid holidays + floating holidays to celebrate those special times
• Company-sponsored wellness initiatives
• Continuous education with development programs and more!

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The salary range is based on the provided information and industry standards for a Community Manager role. Benefits are comprehensive and designed to support employees' well-being and financial security.

📌 Applicant Insights

🔍 Company Context

Industry: Bryten Real Estate Partners operates in the Real Estate industry, specializing in apartment community management. The real estate market is competitive and dynamic, requiring adaptability and strong customer service skills.

Company Size: Bryten Real Estate Partners has 1,001-5,000 employees, providing a mid-sized company environment. This size offers opportunities for growth and career advancement while maintaining a supportive work environment.

Founded: Bryten Real Estate Partners was founded in 1998 and has since grown to become a leading provider of apartment community management services.

Company Description:

• Bryten specializes in seamlessly orchestrating the complexities of apartment living
• The company focuses on streamlined resident communication, efficient maintenance coordination, and investor reporting
• Bryten's innovative approach integrates cutting-edge technology with a personalized touch, ensuring that each resident feels cared for

Company Specialties:

• New Development
• Conventional
• Value Add
• Build to Rent
• Urban & Suburban
• Mid and High Rise
• Eco/Sustainable Living
• Student Oriented Communities
• Due Diligence
• Financial Reporting
• Capital Projects
• New Development Consulting
• Asset Repositioning
• Performance Management

Company Website: https://livebryten.com/

ASSUMPTION: Bryten Real Estate Partners is a well-established company with a strong focus on customer service and innovation in the apartment community management industry.

📊 Role Analysis

Career Level: The Community Manager role is typically at the mid-level of the career ladder, offering opportunities for growth and advancement within the company.

Reporting Structure: The Community Manager reports directly to the Asset Director and is responsible for leading the property team.

Work Arrangement: This role is on-site, requiring daily presence at the property to manage operations and interact with residents and team members.

Growth Opportunities:

• Advancement to an Asset Director or similar leadership role within the company
• Expanding skills and knowledge through continuous education and development programs
• Gaining experience in different property types and locations

ASSUMPTION: The Community Manager role offers opportunities for career growth and development within the company, as well as the chance to gain valuable experience in the real estate industry.

🌍 Location & Work Environment

Office Type: The Community Manager role is based at the property, with an on-site office for managing daily operations.

Office Location(s): 123 Anywhere St, 123 Anywhere St, NC, 28451, United States

Geographic Context:

• The property is located in North Carolina, offering a mild climate and a variety of cultural and recreational opportunities
• The area has a growing real estate market, providing opportunities for career growth and development
• The property is situated in a residential neighborhood, with easy access to amenities and public transportation

Work Schedule: The Community Manager role requires a full-time work schedule, with the possibility of occasional overtime or on-call duties.

ASSUMPTION: The work environment for this role is dynamic and fast-paced, requiring strong organizational and communication skills to manage daily operations and interact with residents and team members.

💼 Interview & Application Insights

Typical Process:

• Initial phone or video screen to assess qualifications and cultural fit
• On-site interview with the hiring manager and/or team members to discuss the role and company in more detail
• Background and reference checks
• Final interview or offer discussion

Key Assessment Areas:

• Leadership and management skills
• Financial management and budgeting skills
• Customer service and communication skills
• Problem-solving and conflict resolution skills

Application Tips:

• Highlight relevant experience in property management, hospitality, or related fields
• Tailor your resume and cover letter to emphasize skills and experiences that match the required qualifications
• Prepare examples of how you have successfully managed budgets, teams, and customer service situations in the past
• Research Bryten Real Estate Partners and the real estate market to demonstrate your understanding of the industry and company

ATS Keywords: Community Manager, Property Management, Budget Management, Team Leadership, Customer Service, Real Estate, Apartment Management, Financial Management, Conflict Resolution

ASSUMPTION: The application process for this role is competitive, and candidates should tailor their application materials to highlight their relevant skills and experiences.

🛠️ Tools & Technologies

• Microsoft Office Suite (Outlook, Teams, Word, Excel)
• Property Management Software
• Accounting and financial management software
• Customer relationship management (CRM) software

ASSUMPTION: The tools and technologies required for this role are standard in the real estate industry and can be learned through on-the-job training or relevant education.

👔 Cultural Fit Considerations

Company Values:

• Service excellence
• Engagement and satisfaction
• Harmonious communities

Work Style:

• Customer-focused
• Collaborative
• Adaptable and innovative

Self-Assessment Questions:

• Do you have a proven track record of providing exceptional customer service in a fast-paced environment?
• Are you able to effectively manage a team and foster a positive work environment?
• Do you have strong financial management and budgeting skills?
• Are you comfortable using technology to streamline processes and improve efficiency?

ASSUMPTION: Bryten Real Estate Partners values candidates who are customer-focused, collaborative, and adaptable, with a strong commitment to service excellence and engagement.

⚠️ Potential Challenges

• Managing a team in a fast-paced, dynamic environment
• Balancing financial management and customer service responsibilities
• Adapting to changes in the real estate market and industry trends
• Ensuring compliance with local, state, and federal regulations

ASSUMPTION: These challenges are common in the real estate industry and can be overcome with strong leadership, adaptability, and a commitment to continuous learning and development.

📈 Similar Roles Comparison

• Community Manager vs. Property Manager: The Community Manager role focuses more on day-to-day operations and tenant relations, while the Property Manager role may involve more strategic decision-making and asset management
• Real Estate vs. Hospitality: The skills required for these roles are similar, but the real estate industry is more focused on long-term investments and asset management, while the hospitality industry is centered on short-term customer experiences
• Career Path: Community Manager → Asset Director → Regional Manager → Vice President of Operations

ASSUMPTION: The Community Manager role is a critical position in the real estate industry, offering opportunities for career growth and development within the company and the broader real estate market.

📝 Sample Projects

• Developing and implementing a new tenant communication strategy to improve resident satisfaction and engagement
• Conducting a comprehensive review of the property's budget and identifying opportunities for cost savings and efficiency
• Leading a team through a major property renovation project, ensuring compliance with regulations and maintaining a positive work environment

ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for the Community Manager role, from strategic planning and leadership to day-to-day operations and customer service.

❓ Key Questions to Ask During Interview

• What are the biggest challenges facing the property and team currently, and how can this role help address them?
• How does Bryten Real Estate Partners support the professional development and growth of its employees?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does Bryten Real Estate Partners measure the success of its Community Managers, and what are the opportunities for advancement within the company?
• What is the work environment like at the property, and how does Bryten Real Estate Partners foster a positive and inclusive culture?

ASSUMPTION: These questions demonstrate a candidate's interest in the role, company, and industry, as well as their ability to think critically and strategically about the position's responsibilities and challenges.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant skills and experiences, using the required qualifications and ATS keywords as a guide
• Prepare examples of how you have successfully managed budgets, teams, and customer service situations in the past
• Research Bryten Real Estate Partners and the real estate market to demonstrate your understanding of the industry and company
• Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.