Community Manager

```html

📌 Core Information

🔹 Job Title: Community Manager

🔹 Company: Associa

🔹 Location: Lakewood, Colorado, United States

🔹 Job Type: On-site

🔹 Category: 📱 Social Media Marketing

🔹 Date Posted: Wed Apr 02 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Hybrid

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Overseeing the financials, maintenance, insurance, and service delivery for a community association.
• Acting as the primary liaison with the Association Board of Directors and homeowners.
• Ensuring superior service delivery and community satisfaction.
• Collaborating with team members to deliver effective community management solutions.

ASSUMPTION: The role necessitates strong leadership skills and the ability to manage both administrative tasks and interpersonal relationships with various stakeholders in a community setting.

📋 Key Responsibilities

✅ Travel to client associations to attend board meetings, perform inspections, and conduct walk-throughs.

✅ Prepare agendas, update management reports, and compile documents for Board meetings.

✅ Coordinate inspections of building facilities and common areas and arrange necessary follow-up actions.

✅ Oversee the ARB application processing and perform on-site community inspections.

✅ Manage routine and special project vendors regarding procurement and performance evaluation.

ASSUMPTION: This role requires a proactive approach to community management, ensuring that all aspects of the community operate smoothly and efficiently under the manager's supervision.

🎯 Required Qualifications

Education: Bachelor's Degree preferred.

Experience: Three to five years of community management experience preferred; two years of customer service experience required.

Required Skills:

• Community management expertise
• Customer service proficiency
• Financial acumen

Preferred Skills:

• Project management experience
• Strong collaboration and teamwork abilities

ASSUMPTION: Appealing candidates will have a mixture of management and financial skills with excellent customer interaction abilities.

💰 Compensation & Benefits

Salary Range: $60,000 - $64,000; compensation may vary based on direct experience.

Benefits:

• World-Class Training
• Additional Income Opportunities
• Comprehensive Medical Benefits
• Mileage Reimbursement
• Hybrid work schedule (In Office/Work from Home)

Working Hours: 40 hours per week with potential for flexible scheduling.

ASSUMPTION: Benefits are generous and aim to support a work-life balance with professional growth incentives through industry courses and designations.

📌 Applicant Insights

🔍 Company Context

Industry: Real Estate with a focus on community and property management services.

Company Size: 10,001+ employees, indicating a large, resourceful organization with extensive reach.

Founded: 1979, showcasing a longstanding history in the industry.

Company Description:

• Operates over 300 branch offices worldwide, serving over 7.5 million residents.
• Known for innovative solutions and leading industry education standards.
• Promotes positive community impact and meaningful resident engagement.

Company Specialties:

• Property Management
• Accounting & Financial Services
• Community Association Industry (CAI) support

Company Website: www.associaonline.com

ASSUMPTION: The company's diversified expertise across multiple specialties suggests robust support and potential career-path opportunities for employees.

📊 Role Analysis

Career Level: Mid-level, suitable for those with a few years of experience looking to grow into a comprehensive management role.

Reporting Structure: Reports directly to the Association Board of Directors; coordinates closely with homeowners and Associa staff.

Work Arrangement: Predominantly on-site with hybrid options available for certain tasks.

Growth Opportunities:

• Chance to lead and manage an entire community's operations.
• Networking with industry leaders and Board members.
• Development through additional training and industry certifications.

ASSUMPTION: Given the company's scale and resources, upward mobility and professional development are likely available to driven individuals.

🌍 Location & Work Environment

Office Type: The environment includes both office settings and on-site fieldwork across property locations.

Office Location(s): Lakewood, Colorado, offering a central hub close to several client properties.

Geographic Context:

• Located near major transportation routes for easy client access.
• Part of a community with diverse amenities and services surrounding.
• Lakewood offers a growing suburban atmosphere with a business-friendly environment.

Work Schedule: Typically follows a standard work week, with events and meetings potentially during evenings or weekends as necessary.

ASSUMPTION: The geographical context supports ease of movement and connection within the area, enhancing community interactions.

💼 Interview & Application Insights

Typical Process:

• Initial application submission via company portal
• Screening interview with HR
• Interview with hiring manager or Board members
• Assessment of relevant skills and experience
• Offer and onboarding process

Key Assessment Areas:

• Problem-solving capabilities
• Financial management skills
• Interpersonal and communication skills

Application Tips:

• Highlight previous community management experiences.
• Showcase successes in financial oversight or project management.
• Detail experiences with cross-functional team collaborations.

ATS Keywords: Community Management, Customer Service, Financial Acumen, Project Management, Teamwork

ASSUMPTION: The emphasis on financial acumen and teamwork suggests a preference for candidates with tangible results in these areas within prior roles.

🛠️ Tools & Technologies

• C3 management software
• Microsoft Office Suite
• Project management tools (e.g., Asana, Trello)

ASSUMPTION: Proficiency with relevant software tools is essential for effectively managing various administrative and strategic tasks associated with community management.

👔 Cultural Fit Considerations

Company Values:

• Innovation and trailblazing solutions
• Community impact and resident satisfaction
• Commitment to education and expertise

Work Style:

• Collaborative and team-oriented
• Solution-focused with an emphasis on problem-solving
• Flexible and adaptable to changing needs and environments

Self-Assessment Questions:

• How do I handle complex community management challenges?
• What is my approach to financial oversight and budget management?
• How do I adapt to sudden changes in a fast-paced environment?

ASSUMPTION: Candidates should align with Associa's culture of innovation and community focus, bringing a proactive attitude to daily challenges.

⚠️ Potential Challenges

• Navigating complex stakeholder relationships.
• Balancing immediate community needs with long-term strategic goals.
• Managing a diverse range of service vendors.
• Keeping up with financial oversight of various community projects.

ASSUMPTION: The role's challenges require strong time management and negotiation skills to efficiently tackle diverse and simultaneous tasks.

📈 Similar Roles Comparison

• Community Manager roles often overlap with property management, requiring a blend of technical and interpersonal skills.
• Positions in HOA management might sense higher intricacy due to diverse stakeholder expectations.
• Opportunities for liaison roles can extend to higher management or specialized community leadership positions.

ASSUMPTION: The experience gained in this role can be leveraged to pursue advanced positions in larger-scale community management or real estate firms.

📝 Sample Projects

• Implementation of a new community digital communication system.
• Oversee a major renovation project within a community site's common areas.
• Developing and delivering a resident engagement program to improve community satisfaction.

ASSUMPTION: These project examples are indicative of the mixed administrative, strategic, and operational nature inherent in community management positions.

❓ Key Questions to Ask During Interview

• What are the biggest challenges facing this community currently?
• How does the board evaluate the success of a Community Manager?
• What are the expectations for financial management within the community?
• How are innovative practices encouraged and implemented by management?
• What support structures are in place for Community Managers in the company?

ASSUMPTION: These questions will help clarify the role's scope and the company's expectations, providing a clearer understanding of the job environment.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant community management experience.
• Include a cover letter detailing your approach to community management challenges.
• Be ready to discuss specific experiences and solutions that you've implemented in past roles.
• Research Associa's community-focused strategies to align your application with their mission.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

```