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Community Manager

Greystar
Full-time
On-site
United States
πŸ“± Social Media Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Community Manager

πŸ”Ή Company: Greystar

πŸ”Ή Location: United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“± Social Media Marketing

πŸ”Ή Date Posted: April 1, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: Not Specified

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Managing day-to-day operations of assigned properties
  • Ensuring compliance with company policies and housing regulations
  • Overseeing property staff and maintaining financial goals
  • Enhancing resident satisfaction and retention

ASSUMPTION: The role likely involves a significant focus on customer service and operational efficiency, given the emphasis on resident satisfaction and compliance.

πŸ“‹ Key Responsibilities

βœ… Manage the property team, including hiring, training, and performance evaluations

βœ… Oversee leasing processes and enforce lease agreements

βœ… Control expenditures and manage property budgets

βœ… Conduct property inspections and ensure amenities meet standards

βœ… Promote satisfactory resident experiences and handle complaints

βœ… Analyze market trends and adjust marketing strategies accordingly

βœ… Assist in managing client relationships and communication

ASSUMPTION: Responsibilities are comprehensive, covering both operational and strategic aspects of property management, likely requiring multitasking and prioritization skills.

🎯 Required Qualifications

Education: Not specified

Experience: Previous experience in property management is required, particularly in fee management roles

Required Skills:

  • Supervisory and team management skills
  • Proficiency in MS Office Suite and Yardi/OneSite software
  • Financial acumen and budget management capabilities
  • Exceptional communication and customer service skills

Preferred Skills:

  • Experience with financial reporting
  • Market analysis expertise

ASSUMPTION: Proficiency in industry-specific software, like Yardi, suggests a structured environment requiring technical knowledge in property management systems.

πŸ’° Compensation & Benefits

Salary Range: $83,800 - $92,000, with potential bonuses and incentives

Benefits:

  • Up to 40% housing discounts in Greystar communities
  • Robust medical, dental, and vision insurance
  • Generous paid time off including vacation, personal, and sick days
  • 401(k) with 6% company match
  • Paid parental leave and fertility reimbursement

Working Hours: 40 hours per week, with flexibility required for evenings, weekends, and holidays

ASSUMPTION: The benefits package is comprehensive, indicating a company focus on employee well-being and work-life balance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Real Estate

Company Size: 10,001+ employees, providing stability and diverse opportunities

Founded: 1993

Company Description:

  • Global leader in property management and real estate investment
  • Vertically integrated business model enhancing resilience
  • Commitment to providing high-quality residential environments

Company Specialties:

  • Property Management Services
  • Investment Management Services
  • Development and Construction Services

Company Website: https://www.greystar.com

ASSUMPTION: Greystar's international presence and large size suggest strong growth opportunities and a dynamic work environment.

πŸ“Š Role Analysis

Career Level: Mid-level management

Reporting Structure: Likely reports to regional managers or property executives

Work Arrangement: On-site with flexibility required

Growth Opportunities:

  • Potential for advancement to regional management roles
  • Opportunities for professional development and training
  • Involvement in large-scale property management projects

ASSUMPTION: The role is well-suited for those seeking career growth and development within a large, established company.

🌍 Location & Work Environment

Office Type: Professional office setting on property sites

Office Location(s): Nationwide, with a focus on properties in urban and suburban areas

Geographic Context:

  • Offices located in major markets across the U.S.
  • Headquartered in Charleston, SC, indicating a strong Southern U.S. operation base
  • Presence in international markets, providing global exposure

Work Schedule: Full-time, with potential evening and weekend responsibilities

ASSUMPTION: Working conditions might vary based on property location, affecting commuting requirements and local market dynamics.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial application submission online
  • Screening interview with HR
  • Interview with hiring manager and possibly property tour

Key Assessment Areas:

  • Leadership and team management skills
  • Experience in budget management and financial reporting
  • Ability to handle resident issues and maintain satisfaction

Application Tips:

  • Highlight relevant property management experience
  • Demonstrate proficiency in Yardi/OneSite software
  • Emphasize customer service and leadership qualities

ATS Keywords: Property Management, Team Leadership, Budget Management, Yardi

ASSUMPTION: The selection process likely emphasizes operational competency and customer satisfaction skills given the role's responsibilities.

πŸ› οΈ Tools & Technologies

  • Yardi Software
  • Microsoft Office Suite (Excel, Word, PowerPoint)
  • Budget management and financial reporting tools

ASSUMPTION: Proficiency in these tools is likely critical as they support property management functions and reporting accuracy.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Focus on people and genuine relationships
  • Commitment to diversity and inclusion
  • Emphasis on training and long-term career development

Work Style:

  • Collaborative and team-oriented environment
  • Detail-oriented with a focus on accountability
  • Customer-focused approach

Self-Assessment Questions:

  • Am I comfortable working in a dynamic, people-focused environment?
  • Do I have the skills to manage a diverse team effectively?
  • Can I adapt to and integrate within a large global company?

ASSUMPTION: Cultural fit appears essential, particularly the ability to align with company values and contribute to an inclusive, team-centric culture.

⚠️ Potential Challenges

  • Managing diverse teams across different property sites
  • Maintaining compliance with various housing laws and regulations
  • Balancing resident satisfaction with financial constraints
  • Adapting quickly to market changes

ASSUMPTION: Challenges are typical of property management roles, requiring resilience, strong leadership, and adaptability.

πŸ“ˆ Similar Roles Comparison

  • Community Managers typically focus more on resident engagement
  • Property Managers might have broader budgetary duties
  • Leasing Managers typically handle the sales and leasing process

ASSUMPTION: By comparision the role requires a balance of operational management with customer engagement duties.

πŸ“ Sample Projects

  • Implementing a new resident satisfaction survey
  • Developing cost-saving measures for property maintenance
  • Initiating community engagement events to boost retention

ASSUMPTION: Projects are likely aimed at improving operational efficiency and resident satisfaction, key goals of property management roles.

❓ Key Questions to Ask During Interview

  • What are the biggest challenges currently facing your property portfolio?
  • How does the company support professional development for community managers?
  • Can you provide more details about the bonus and incentive programs available?
  • What measures are in place to ensure compliance with housing regulations?
  • How is success measured in this role?

ASSUMPTION: Asking these questions can provide deeper insight into the operational and strategic expectations of the role and company.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare a cover letter detailing your experience in property management
  • Ready any certifications or recognitions that showcase your suitability for the role
  • Research recent company developments and tailor your application accordingly
  • Follow up after submission to express continued interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.