📌 Core Information
🔹 Job Title: Community Manager
🔹 Company: Fairfield Residential
🔹 Location: Peabody, Massachusetts
🔹 Job Type: Full-Time
🔹 Category: Real Estate
🔹 Date Posted: April 14, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Leading and managing a high-performing team
- Overseeing property operations and financial management
- Ensuring budgeted occupancy levels and net operating incomes
- Implementing marketing programs and representing the property on marketing assets
- Managing resident concerns and lease renewal strategies
ASSUMPTION: This role requires a balance of leadership, financial acumen, and customer service skills. The ideal candidate will have experience in multifamily property management and be comfortable with financial statements and budgeting.
📋 Key Responsibilities
✅ Recruit, lead, motivate, and develop a high performing and diverse staff
✅ Prepare, execute, and own the property’s operational budget using Yardi or similar software
✅ Ensure budgeted occupancy levels at budgeted rental rates and maintain net operating incomes
✅ Prepare and conduct property inspections and corporate or investor tours
✅ Ensure the effective execution of marketing programs per branding and marketing standards
✅ Serve as a Fairfield ambassador by effectively and professionally managing residents’ concerns
ASSUMPTION: The role involves a mix of strategic planning, hands-on management, and customer interaction. Strong communication, leadership, and problem-solving skills are essential.
🎯 Required Qualifications
Education: High school diploma or equivalent required; Bachelor’s degree preferred
Experience: 3 or more years of hands-on property management experience, preferably in multifamily properties
Required Skills:
- Proven track record of maintaining occupancy and net operating incomes in multifamily property management positions
- Strong understanding of federal, state, and local fair housing laws and provisions
- Strong knowledge of Microsoft Outlook, Word, and Excel
- Strong knowledge of Yardi or other property management accounting software
- Valid Driver's License may be required
Preferred Skills:
- Industry certification preferred
- Previous track record of successful supervision
ASSUMPTION: Candidates should have a solid background in multifamily property management, with a focus on financial management and team leadership.
💰 Compensation & Benefits
Salary Range: $80,000.00 - $90,000.00 per year
Benefits:
- Paid time off, paid holidays, and sick days
- Paid time off for volunteering activities (optional)
- Matched 401(k)
- Medical, dental, and vision insurance
- Flexible spending account
- Life insurance
Working Hours: Full-time, with the ability to work a flexible schedule including weekends, evenings, and some holidays
ASSUMPTION: The salary range is based on the midpoint price calculated from the provided range. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.
📌 Applicant Insights
🔍 Company Context
Industry: Real Estate, specifically multifamily housing
Company Size: 1,001-5,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration
Founded: 1985, with over 40 years of experience in the multifamily sector
Company Description:
- Fairfield is a vertically integrated real estate operator and investment manager in the multifamily sector
- Offers in-house development, construction, acquisition, property, and asset management services
- Strives to enhance vibrant neighborhoods, deliver attractive returns, work collaboratively, and make meaningful, sustainable contributions to communities
Company Specialties:
- New construction - apartment homes
- University student housing
- Tax credit affordable housing properties
- Redeveloped Apartment homes
- Mixed-use and transit-oriented attached housing communities
Company Website: http://www.fairfieldresidential.com/
ASSUMPTION: Fairfield's extensive experience and diverse service offerings provide a strong foundation for growth and learning in the real estate industry.
📊 Role Analysis
Career Level: Mid-level to senior, with opportunities for growth and advancement within the company
Reporting Structure: Reports to a Regional Manager, with the opportunity to lead and manage a team of on-site staff
Work Arrangement: On-site, with the ability to work a flexible schedule including weekends, evenings, and some holidays
Growth Opportunities:
- Potential advancement to Regional Manager or other leadership roles within the company
- Expansion of skills and knowledge in multifamily property management and real estate
- Opportunities to work on diverse projects and communities within Fairfield's portfolio
ASSUMPTION: The role offers a clear path for career progression within the company, with opportunities to grow and develop skills in multifamily property management.
🌍 Location & Work Environment
Office Type: On-site, with the opportunity to work from multiple locations within the company's portfolio
Office Location(s): Peabody, Massachusetts, with additional offices in San Diego, California, and Irving, Texas
Geographic Context:
- Peabody, Massachusetts, is a suburb of Boston, offering a mix of urban and suburban living
- The area provides easy access to major highways, public transportation, and a variety of amenities
- The region is known for its strong job market, with a diverse range of industries and employers
Work Schedule: Full-time, with the ability to work a flexible schedule including weekends, evenings, and some holidays
ASSUMPTION: The on-site work arrangement provides opportunities for face-to-face interaction with team members, residents, and other stakeholders, fostering a collaborative work environment.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening
- In-person or virtual interview with the hiring manager and/or team members
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Property management experience and skills
- Financial management and budgeting abilities
- Leadership and team management capabilities
- Customer service and communication skills
- Problem-solving and decision-making skills
Application Tips:
- Highlight relevant experience and achievements in multifamily property management
- Tailor your resume and cover letter to emphasize skills and qualifications that match the job requirements
- Prepare for behavioral and situational interview questions that focus on leadership, problem-solving, and customer service scenarios
ATS Keywords: Multifamily property management, property operations, financial management, budgeting, Yardi, Microsoft Office, fair housing laws, occupancy management, resident retention, team leadership, customer service
ASSUMPTION: The application process is designed to assess the candidate's relevant experience, skills, and cultural fit for the role and the company.
🛠️ Tools & Technologies
- Yardi or similar property management accounting software
- Microsoft Outlook, Word, and Excel
- Fairfield's proprietary systems and platforms
ASSUMPTION: Familiarity with Yardi or similar property management software and Microsoft Office Suite is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Collaboration
- Integrity
- Excellence
- Accountability
- Innovation
Work Style:
- Results-driven
- Team-oriented
- Adaptable and flexible
- Strong work ethic
- Customer-focused
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment?
- Are you comfortable with financial management and budgeting?
- Do you have strong leadership and team management skills?
- Are you passionate about providing exceptional customer service?
ASSUMPTION: Fairfield values a collaborative, innovative, and customer-focused work environment, with a strong emphasis on integrity and accountability.
⚠️ Potential Challenges
- Managing a diverse team with varying levels of experience and skills
- Balancing the demands of property operations, financial management, and customer service
- Adapting to changes in the multifamily housing market and industry trends
- Maintaining high occupancy rates and net operating incomes in a competitive market
ASSUMPTION: The role presents unique challenges that require strong leadership, adaptability, and a customer-focused mindset.
📈 Similar Roles Comparison
- Community Manager vs. Property Manager: Community Managers focus more on team leadership and financial management, while Property Managers may have a broader scope of responsibilities
- Real Estate vs. Other Industries: Multifamily property management offers a unique blend of financial, operational, and customer service aspects, with opportunities for growth and advancement
- Career Path: Community Managers can progress to Regional Manager or other leadership roles within the company, with opportunities to expand their skills and knowledge in multifamily property management and real estate
ASSUMPTION: The role of Community Manager within Fairfield Residential offers a unique blend of responsibilities and growth opportunities within the real estate industry.
📝 Sample Projects
- Implementing a new resident retention strategy to improve lease renewal rates
- Coordinating a major property renovation or expansion project
- Developing and executing a marketing plan to increase property occupancy and revenue
ASSUMPTION: Sample projects may vary depending on the specific property and market conditions, but they typically involve strategic planning, leadership, and execution.
❓ Key Questions to Ask During Interview
- What are the biggest challenges facing the property and how can this role address them?
- How does Fairfield support the professional development and growth of its Community Managers?
- What is the company's approach to work-life balance for on-site employees?
- How does Fairfield measure the success of its Community Managers, and what are the key performance indicators for this role?
- What opportunities exist for collaboration and knowledge-sharing with other Fairfield team members and properties?
ASSUMPTION: Asking thoughtful, insightful questions demonstrates the candidate's interest in the role and the company, and provides valuable information about the work environment and expectations.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills in multifamily property management, financial management, and team leadership
- Prepare for behavioral and situational interview questions that focus on leadership, problem-solving, and customer service scenarios
- Follow up with the hiring manager within one week of submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
