Community Manager

📌 Core Information

🔹 Job Title: Community Manager

🔹 Company: ACC Management Group, Inc.

🔹 Location: Ladysmith, Wisconsin, United States

🔹 Job Type: Part-time, On-site

🔹 Category: Real Estate

🔹 Date Posted: April 14, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Leasing and managing a brand new property in Ladysmith, WI
• Ensuring complexes and vacancies are ready for showings and move-in dates
• Effective communication with prospects and residents
• Processing paperwork and handling resident concerns
• Supervising on-site staff and coordinating maintenance activities

ASSUMPTION: This role requires a high level of organization, communication, and customer service skills to manage the leasing process and maintain strong resident relations.

📋 Key Responsibilities

✅ Ensure complexes and vacancies are ready for showings and move-in dates

✅ Effectively communicate property features and amenities to prospects

✅ Answer questions and address concerns from prospects and residents

✅ Conduct showings of vacant units and greet walk-in traffic

✅ Address resident concerns and maintenance requests in a timely manner

✅ Process all paperwork for new applicants, recertifications, renewals, move-ins, and move-outs

✅ Collect rent payments and handle delinquency matters

✅ Maintain strong resident relations and lead resident relations matters

✅ Maintain relationships with vendors, suppliers, and professionals

✅ Record and document all resident correspondence and accident/emergency situations

✅ Maintain resident and maintenance files, and oversee maintenance activity

✅ Manage on-site property employees and provide proper training and guidance

✅ Recommend and assist with marketing efforts and budget management

ASSUMPTION: This role involves a high degree of multitasking, prioritization, and time management skills to effectively handle various responsibilities.

🎯 Required Qualifications

Education: High School diploma or equivalent

Experience: 1-2 years of property management or industry-related experience

Required Skills:

• Knowledge of project-based Section 8 or Section 42 experience (a plus)
• Knowledge of fair housing laws (a plus)
• Proficient with computer software applications (MS Outlook, Word, Excel)
• Experience with Onesite software (a plus)
• Valid driver's license with acceptable driving record
• Flexibility with working hours and availability for later hours or Saturdays as needed
• Ability to lift up to 25 pounds unassisted and as needed

Preferred Skills:

• Previous experience in property management
• Bilingual or multilingual skills

ASSUMPTION: While not explicitly stated, previous experience in property management or a related field is highly preferred for this role.

💰 Compensation & Benefits

Salary Range: $30,000 - $35,000 per year (pro-rated for part-time, based on industry standards for part-time community managers with 1-2 years of experience)

Benefits:

• Competitive pay
• 401K
• Paid time off
• Bonus opportunities

Working Hours: 20 hours per week, with flexibility for later hours or Saturdays as needed

ASSUMPTION: The salary range is estimated based on industry standards for part-time community managers with 1-2 years of experience in the real estate sector.

📌 Applicant Insights

🔍 Company Context

Industry: Real Estate, specifically focusing on property management and affordable housing

Company Size: 201-500 employees, which means applicants can expect a mid-sized company structure with opportunities for growth and collaboration

Founded: ACC Management Group, Inc. was founded in Wisconsin and has since grown to manage over 9,000 apartment units throughout Wisconsin and northern Illinois

Company Description:

• ACC Management Group is a full-service, third-party property management firm
• They specialize in managing luxury and affordable housing in various State and Federal Programs, including Section 42-Tax Credit, Section 8, and Section 515-Rural Development
• Their mission is to provide exceptional housing by building partnerships for successful living

Company Specialties:

• Property Management
• Affordable Housing
• Compliance
• REAC
• Section 42
• Section 8
• Section 515
• RAD
• HOME

Company Website: http://accmanagementgroup.com/

ASSUMPTION: ACC Management Group's focus on affordable housing and various programs indicates a commitment to providing housing options for a diverse range of residents.

📊 Role Analysis

Career Level: Entry-level to mid-level, with opportunities for growth within the company

Reporting Structure: The Community Manager will report directly to the Regional Manager and oversee on-site property employees

Work Arrangement: Part-time, on-site, with flexibility for later hours or Saturdays as needed

Growth Opportunities:

• Progression to full-time or management roles within the company
• Expanding knowledge of property management and affordable housing programs
• Potential to work with various teams and properties within the company's portfolio

ASSUMPTION: This role offers opportunities for career growth within the company, as well as the chance to develop skills in property management and affordable housing.

🌍 Location & Work Environment

Office Type: On-site, with flexibility for later hours or Saturdays as needed

Office Location(s): Ladysmith, Wisconsin

Geographic Context:

• Ladysmith is a small city in Rusk County, Wisconsin, with a population of approximately 3,500 people
• The city is located in northwest Wisconsin, near the Chippewa National Forest
• Ladysmith offers a mix of urban and rural living, with access to outdoor recreation and a close-knit community

Work Schedule: 20 hours per week, with flexibility for later hours or Saturdays as needed

ASSUMPTION: The on-site work arrangement and flexible hours may require applicants to be available during evenings and weekends to accommodate residents' schedules.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with the Regional Manager
• Background check and reference verification
• Job offer and onboarding

Key Assessment Areas:

• Customer service skills and communication
• Problem-solving and time management
• Knowledge of property management and fair housing laws
• Adaptability and flexibility

Application Tips:

• Highlight relevant experience and skills in property management, customer service, and communication
• Tailor your resume and cover letter to emphasize your fit for this specific role and company
• Prepare examples of how you've handled challenging resident interactions or maintenance issues in the past
• Research ACC Management Group and their focus on affordable housing to demonstrate your understanding of their mission and values

ATS Keywords: Community Manager, Property Management, Leasing, Customer Service, Fair Housing, Section 8, Section 42, Resident Relations, Maintenance Coordination, Budget Management, Marketing Strategy, Flexibility

ASSUMPTION: Applicants should tailor their application materials to include relevant keywords and demonstrate their fit for the role and company.

🛠️ Tools & Technologies

• Onesite software (preferred)
• Microsoft Office Suite (Outlook, Word, Excel)
• Property management software (e.g., AppFolio, Buildium, Yardi)

ASSUMPTION: Familiarity with Onesite software and property management software is preferred but not required. Applicants should be comfortable learning new tools and technologies as needed.

👔 Cultural Fit Considerations

Company Values:

• Teamwork
• Open Communication
• Empowerment
• Accountability
• Flexibility, Adaptability, Change Management

Work Style:

• Collaborative and team-oriented
• Adaptable and flexible
• Results-driven and goal-oriented

Self-Assessment Questions:

• Do you thrive in a collaborative, team-oriented environment?
• Are you adaptable and comfortable with change and flexibility in your work schedule?
• Are you results-driven and committed to achieving goals?

ASSUMPTION: Applicants should assess their fit with ACC Management Group's values and work style to ensure a successful cultural fit.

⚠️ Potential Challenges

• Managing resident expectations and handling difficult conversations
• Balancing multiple responsibilities and prioritizing tasks
• Adapting to a flexible work schedule, including evenings and weekends
• Navigating the complexities of affordable housing programs and regulations

ASSUMPTION: Applicants should be prepared to address these potential challenges and demonstrate their ability to handle them effectively.

📈 Similar Roles Comparison

• Community Manager vs. Leasing Consultant: Community Managers typically have more responsibilities, including resident relations and maintenance coordination, while Leasing Consultants focus primarily on leasing and customer service
• Industry-specific context: ACC Management Group's focus on affordable housing sets this role apart from other property management positions, as it requires knowledge of specific programs and regulations
• Career path comparison: Community Managers can progress to full-time or management roles within the company, with opportunities to specialize in affordable housing or other aspects of property management

ASSUMPTION: Applicants should consider how this role compares to similar positions and how it aligns with their career goals and interests.

📝 Sample Projects

• Developing and implementing a marketing strategy to lease up a new property
• Coordinating and overseeing a maintenance project to prepare a property for move-in dates
• Processing and documenting resident paperwork for new applicants, recertifications, and renewals

ASSUMPTION: Applicants should be prepared to discuss their experience with similar projects and how they've handled them in the past.

❓ Key Questions to Ask During Interview

• What are the most challenging aspects of this role, and how can I best prepare for them?
• How does ACC Management Group support the professional development and growth of its employees?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does ACC Management Group ensure strong communication and collaboration among its teams?
• What are the most rewarding aspects of working as a Community Manager at ACC Management Group?

ASSUMPTION: Applicants should prepare thoughtful questions to demonstrate their interest in the role and company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this specific role and company
• Prepare examples of how you've handled challenging resident interactions or maintenance issues in the past
• Research ACC Management Group and their focus on affordable housing to demonstrate your understanding of their mission and values
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.