📌 Core Information
🔹 Job Title: Community Manager
🔹 Company: Trailer Park Group
🔹 Location: West Hollywood, California, United States
🔹 Job Type: Hybrid (2 days on-site)
🔹 Category: Advertising Services
🔹 Date Posted: April 16, 2025
🔹 Experience Level: 1-3 years
🔹 Remote Status: Hybrid (on-site 2 days per week)
🚀 Job Overview
Key aspects of this role include:
- Managing social media channels for a leading gaming company
- Engaging with gamers, creators, and fans to build and maintain communities
- Developing and executing community management strategies
- Creating bespoke content and managing posting schedules
ASSUMPTION: This role requires a strong passion for gaming, particularly RPG games, as well as excellent communication skills and attention to detail.
📋 Key Responsibilities
✅ Responsive & Reactive Engagement: Engage on owned posts by reacting and replying to user comments. Coordinate with the client to ensure brand consistency and messaging that upholds the tone and voice across all social media platforms.
✅ Content Deployment & Publishing: Manage the deployment and publishing of content across all social media platforms. Actively scout for UGC amplification opportunities.
✅ Social Monitoring/Social Listening: Monitor social channels daily for general gaming trends and cultural conversations, reporting back to clients and the internal team with recommendations on how to tailor social strategy to the social climate. Channels to include: TikTok, Instagram, Facebook, Youtube, X, etc. Monitor competitors, partners, and well-known creators for opportunities to engage or amplify.
✅ Bespoke Content: Identify and provide conceptual bespoke content opportunities per channel based on individual market trends and seasonal objectives. Responsible for all design and copy needs for original bespoke content. Responsible for adhering to all internal and external reviews and approvals before bespoke content going live. Responsible for posting and managing bespoke content per channel.
ASSUMPTION: This role requires a deep understanding of gaming culture, trends, and memes, as well as the ability to stay updated with digital technology trends.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Communications, or a related field (or equivalent experience)
Experience: 1-3 years of experience in concepting and designing social content, and 1-3 years of community management experience
Required Skills:
- Proven ability to use Adobe Creative Suite 2023
- Strong communication skills
- Excellent attention to detail
- Strong passion for gaming, especially RPG games
- Ability to work successfully with clients, team members, key stakeholders, and senior managers
Preferred Skills:
- Candidates with creative portfolio links will take priority
ASSUMPTION: While not explicitly stated, a strong understanding of the gaming industry and its trends is likely required for this role.
💰 Compensation & Benefits
Salary Range: $70,000 - $80,000 USD per year
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Maternity Benefits
- Paternity Benefits
- 401(k)
- Paid Company Holidays
- Sick Time
- Unaccrued Time Off
Working Hours: Full-time (40 hours per week), with a hybrid work arrangement (on-site 2 days per week)
ASSUMPTION: The salary range provided is based on industry standards for a community manager role with 1-3 years of experience in the advertising services industry in the Los Angeles area.
📌 Applicant Insights
🔍 Company Context
Industry: Trailer Park Group is a leading entertainment marketing and content production company, specializing in advertising services for streaming, film, gaming, music, and sports.
Company Size: 501-1,000 employees
Founded: 1994
Company Description:
- Trailer Park Group is the industry leader in entertainment marketing and content production, spanning North America, Europe, and Asia-Pacific.
- The company specializes in delivering best-in-class creative, strategy, and production capabilities across its specialty studios.
- Trailer Park Group is committed to hiring and retaining a diverse workforce and driving equality and inclusion in its communities and workplace.
Company Specialties:
- Entertainment Marketing
- Content Production
- Streaming
- Film
- Gaming
- Music
- Sports
Company Website: http://www.trailerparkgroup.com
ASSUMPTION: Trailer Park Group's focus on entertainment marketing and content production makes it an ideal fit for a community manager with a passion for gaming and a strong understanding of the gaming industry.
📊 Role Analysis
Career Level: Early to mid-career level, with opportunities for growth and development within the company
Reporting Structure: This role reports directly to the Mutiny team, which is a priority agency of record for the gaming company
Work Arrangement: Hybrid (on-site 2 days per week, remote 3 days per week)
Growth Opportunities:
- Opportunities to work on high-profile gaming projects and campaigns
- Potential to grow into a leadership or management role within the company
- Access to TPG Academy, a unique industry offering that includes a full suite of learning experiences and development programs
ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to advance their career within the company.
🌍 Location & Work Environment
Office Type: Hybrid (on-site 2 days per week, remote 3 days per week)
Office Location(s): Hollywood, California
Geographic Context:
- West Hollywood is a vibrant and diverse neighborhood in Los Angeles, known for its nightlife, dining, and shopping options
- The office is located in a central and easily accessible area, with plenty of nearby amenities
- The hybrid work arrangement allows for a balance between on-site collaboration and remote flexibility
Work Schedule: Full-time (40 hours per week), with a hybrid work arrangement (on-site 2 days per week)
ASSUMPTION: The hybrid work arrangement offers a good balance between on-site collaboration and remote flexibility, allowing employees to maintain a healthy work-life balance.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the team
- Final interview with senior leadership
Key Assessment Areas:
- Gaming knowledge and passion
- Communication skills and attention to detail
- Creativity and problem-solving skills
- Ability to work successfully with clients, team members, key stakeholders, and senior managers
Application Tips:
- Highlight your gaming experience and passion for RPG games in your application materials
- Tailor your resume and cover letter to emphasize your relevant skills and experience
- Include a link to your creative portfolio, if applicable
- Prepare for interview questions that focus on your gaming knowledge, communication skills, and ability to work collaboratively
ATS Keywords: Community Management, Social Media, Gaming, RPG Games, Adobe Creative Suite, Content Deployment, Social Monitoring, Engagement, Content Creation, Digital Technology Trends, User-Generated Content, Brand Consistency, Cultural Conversations, Bespoke Content, Communication Skills, Attention to Detail
ASSUMPTION: The interview process will focus on assessing the candidate's gaming knowledge, communication skills, and ability to work collaboratively, as these are critical skills for this role.
🛠️ Tools & Technologies
- Adobe Creative Suite 2023
- Social media management platforms (e.g., Hootsuite, Buffer, Sprout Social)
- Project management tools (e.g., Asana, Trello, Jira)
- Gaming platforms (e.g., Steam, Discord, Twitch)
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the company's internal systems and processes.
👔 Cultural Fit Considerations
Company Values:
- Inclusion and diversity
- Creativity and innovation
- Collaboration and teamwork
- Accountability and excellence
Work Style:
- Collaborative and team-oriented
- Adaptable and flexible
- Results-driven and proactive
- Strong communication and interpersonal skills
Self-Assessment Questions:
- Do you have a strong passion for gaming, particularly RPG games?
- Are you comfortable working in a hybrid environment, with a balance between on-site collaboration and remote flexibility?
- Do you have strong communication skills and the ability to work successfully with clients, team members, key stakeholders, and senior managers?
- Are you comfortable working in a fast-paced and dynamic environment, with the ability to adapt to change and prioritize multiple projects?
ASSUMPTION: Trailer Park Group values a diverse and inclusive work environment, with a strong focus on creativity, collaboration, and accountability.
⚠️ Potential Challenges
- The role may require working non-standard hours to engage with the gaming community during peak activity times
- The role may involve managing multiple projects and priorities, with the need to prioritize and reprioritize tasks as needed
- The role may require staying updated with gaming trends, cultural conversations, and digital technology trends, which can be time-consuming and require continuous learning
- The role may involve working with clients and stakeholders with varying expectations and communication styles, requiring strong interpersonal and communication skills
ASSUMPTION: While this role offers significant opportunities for growth and development, it also presents unique challenges that require strong communication skills, adaptability, and a strong work ethic.
📈 Similar Roles Comparison
- This role is similar to other community management roles in the gaming industry, but with a focus on a specific gaming company and its unique brand and audience
- The role requires a strong passion for gaming and a deep understanding of gaming culture and trends, which sets it apart from other community management roles in different industries
- The role offers opportunities for growth and development within the company, with the potential to advance to a leadership or management role
ASSUMPTION: This role is unique in its focus on a specific gaming company and its audience, but it shares many similarities with other community management roles in the gaming industry.
📝 Sample Projects
- Developing and executing a social media campaign to launch a new game or expansion pack
- Managing a live event or esports tournament, with real-time engagement and community management
- Creating and implementing a user-generated content (UGC) strategy to amplify brand reach and engagement
ASSUMPTION: These sample projects are intended to illustrate the types of initiatives and campaigns that a community manager in this role might be expected to develop and execute.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role fit into the broader team and company structure?
- What are the key performance indicators (KPIs) for this role, and how will success be measured?
- What opportunities are there for growth and development within the company?
- How does the company support work-life balance for its employees?
ASSUMPTION: These key questions are intended to help applicants better understand the role, the team, and the company, and to assess whether the opportunity aligns with their career goals and expectations.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experience, with a focus on your gaming experience and passion for RPG games
- Prepare for interview questions that focus on your gaming knowledge, communication skills, and ability to work collaboratively
- Follow up with the hiring manager one week after submitting your application, if you have not heard back
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
