Community Manager

📌 Core Information

🔹 Job Title: Community Manager

🔹 Company: ACC Management Group, Inc.

🔹 Location: Arcadia, Wisconsin, United States

🔹 Job Type: On-site

🔹 Category: 📱 Social Media Marketing

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Overseeing 87 multi-family units across Arcadia, Ettrick, and Galesville, WI.
• Regular travel between properties requiring flexibility and a proactive approach.
• Engaging in hands-on management within Rural Development or Project-Based Section 8 housing.
• Delivering excellent customer service and maintaining property readiness.

ASSUMPTION: The job involves significant fieldwork given the need to travel between multiple property sites. This assumption is based on the location-specific mention of properties.

📋 Key Responsibilities

✅ Ensure properties and vacancies are prepared for showings and move-ins.

✅ Effectively communicate property features to prospects.

✅ Conduct showings and address prospect inquiries promptly.

✅ Manage resident concerns and maintenance requests efficiently.

✅ Process lease paperwork and renewals in compliance with policies.

✅ Oversee and document maintenance activities.

✅ Supervise property staff, providing training and guidance.

✅ Develop marketing strategies in coordination with the Regional Manager.

✅ Adhere to Fair Housing laws and company policies.

ASSUMPTION: This role places a strong emphasis on customer relations and property management, likely involving significant hands-on activities on-site.

🎯 Required Qualifications

Education: High School diploma or equivalent required

Experience: 1-2 years in property management or related field required

Required Skills:

• Customer service expertise
• Time management and organizational skills
• Effective communication
• Supervisory abilities

Preferred Skills:

• Knowledge of project-based Section 8 or Section 42 housing
• Familiarity with Onesite software

ASSUMPTION: The preference for project-based housing knowledge suggests specialization in low-income housing management, implying experience with related software and regulations.

💰 Compensation & Benefits

Salary Range: Not specified. Industry standards suggest competitive pay is provided.

Benefits:

• Medical, dental, and vision insurance
• Short-term and long-term disability, life insurance
• 401K and paid time off
• Bonus opportunities

Working Hours: Standard 40-hour work week with potential for extended hours or weekends

ASSUMPTION: The comprehensive benefits package suggests a commitment to employee well-being, common in medium-to-large management firms.

📌 Applicant Insights

🔍 Company Context

Industry: Real Estate focused on luxury and affordable housing

Company Size: 201-500 employees, providing a supportive, community-focused work environment

Founded: Not specified, but rooted and grown in Wisconsin

Company Description:

• Full-service, third-party property management firm
• Manages over 9,000 apartment units in Wisconsin and northern Illinois
• Engages with State and Federal Programs like Section 42 and Section 8

Company Specialties:

• Property Management
• Affordable Housing
• Compliance and Maintenance

Company Website: http://accmanagementgroup.com/

ASSUMPTION: With a focus on both luxury and affordable housing, the company likely values diversity in skill sets and programs.

📊 Role Analysis

Career Level: Entry to mid-level, suitable for professionals with several years of experience

Reporting Structure: Directly to the Regional Manager

Work Arrangement: On-site with required travel between property locations

Growth Opportunities:

• Potential progression to Area or Regional Manager
• Skill enhancement through specialized training
• Involvement in marketing and strategy development

ASSUMPTION: The listed growth opportunities reflect a structured career path typical in property management sectors.

🌍 Location & Work Environment

Office Type: Professional office environment within residential property setting

Office Location(s): Primarily within Arcadia, Ettrick, and Galesville properties

Geographic Context:

• Located in Wisconsin, known for its engaging communities and vibrant landscapes
• Preparedness for travel required
• Involvement with local communities

Work Schedule: Primarily weekdays with potential flexibility for weekends as required

ASSUMPTION: Given the nature of property management, the work environment should facilitate frequent resident interaction and site inspection.

💼 Interview & Application Insights

Typical Process:

• Initial application submission through the company website
• Phone screening with HR representative
• In-person interview with hiring managers

Key Assessment Areas:

• Experience in property management
• Problem-solving abilities in resident issues
• Understanding of housing regulations

Application Tips:

• Highlight relevant experience with Section 8 housing
• Demonstrate a comprehensive understanding of fair housing laws
• Showcase customer service success stories

ATS Keywords: Customer Service, Property Management, Fair Housing Laws, Resident Relations

ASSUMPTION: The company's structured process suggests they value clear, thorough communication and specific industry knowledge.

🛠️ Tools & Technologies

• Onesite software
• Microsoft Office Suite (Word, Excel, Outlook)
• Standard office equipment and property management tools

ASSUMPTION: Proficiency in basic office software and property management systems reflects the technical requirements for efficient job performance.

👔 Cultural Fit Considerations

Company Values:

• Teamwork and empowerment
• Open communication
• Flexibility and adaptability

Work Style:

• Collaborative and supportive
• Proactive problem-solving
• Client-focused with a community-oriented approach

Self-Assessment Questions:

• Am I comfortable working in a dynamic real estate environment?
• Do I have experience managing multiple properties simultaneously?
• How do I handle conflict and maintain positive resident relations?

ASSUMPTION: Cultural fit considerations likely focus on adaptability and strong team collaboration due to the company's emphasis on open communication.

⚠️ Potential Challenges

• Balancing travel demands between multiple sites
• Navigating diverse housing regulation requirements
• Maintaining consistent resident satisfaction across varied locations
• Supervising a diverse team of on-site staff

ASSUMPTION: The geographical spread of properties suggests logistical and coordination challenges in maintaining oversight and quality control.

📈 Similar Roles Comparison

• Community Manager roles generally involve multitasking across several properties
• Other roles may focus more on specialty areas such as leasing or marketing
• Operational focus and resident relations are crucial in similar positions

ASSUMPTION: Comparing similar roles typically highlights multitasking and resident relations as core competencies in property management positions.

📝 Sample Projects

• Implementation of a resident outreach program
• Executing a marketing strategy for resident intake
• Developing a routine maintenance schedule for units

ASSUMPTION: Projects likely revolve around resident engagement and operational efficiency, based on role responsibilities.

❓ Key Questions to Ask During Interview

• What systems are in place for supporting property managers at ACC?
• How does ACC measure success in the community manager role?
• What are the current challenges facing property managers at ACC?
• What kind of training and development opportunities does ACC provide?
• How does this role contribute to ACC’s overall mission and vision?

ASSUMPTION: Questions suggested are based on understanding role expectations and aligning with company goals and resources.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant real estate and management experience
• Draft a cover letter showcasing customer service and supervisory skills
• Be ready to discuss property management software proficiency during interviews
• Research ACC Management Group’s core values and mission ahead of the interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.