📌 Core Information
🔹 Job Title: Community Manager - Ascension on the Bayou
🔹 Company: Greystar
🔹 Location: City Office Houston, Houston, TX
🔹 Job Type: Full-Time
🔹 Category: Real Estate
🔹 Date Posted: April 3, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing day-to-day operations of an assigned property
- Overseeing team members and ensuring compliance with company policies
- Achieving budgeted financial and operational goals
- Promoting resident satisfaction and retention
- Collaborating with clients/owners and managing vendor relationships
ASSUMPTION: This role requires strong leadership, organizational, and communication skills to manage property operations and teams effectively.
📋 Key Responsibilities
✅ Manage property operations, including budgeting, financial reporting, lease enforcement, marketing, and resident satisfaction
✅ Oversee team members, including hiring, training, and performance management
✅ Ensure compliance with company policies, Fair Housing, ADA, FCRA, and other relevant laws and regulations
✅ Conduct regular property inspections and address maintenance issues
✅ Manage client/owner relationships and vendor communications
ASSUMPTION: This role involves a high level of responsibility and requires strong attention to detail, as well as the ability to multitask and prioritize effectively.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
Experience: 2-5 years of experience in property management or a related field
Required Skills:
- Proven leadership and team management skills
- Strong financial and operational reporting skills
- Excellent communication and customer service skills
- Knowledge of property management software and systems
- Proficiency in Microsoft Office Suite
Preferred Skills:
- Experience with Yardi or similar property management software
- Fluency in Spanish
ASSUMPTION: While not explicitly stated, experience in multi-family housing or residential property management is likely preferred for this role.
💰 Compensation & Benefits
Salary Range: $58,700 - $80,000 per year
Benefits:
- Competitive medical, dental, vision, and disability & life insurance benefits
- Generous paid time off, including vacation, personal days, sick days, and holidays
- 6-week paid sabbatical after 10 years of service
- 401(k) with company match up to 6% of pay after 6 months of service
- Paid parental leave and lifetime fertility benefit reimbursement up to $10,000
- Employee assistance program, critical illness, accident, hospital indemnity, pet insurance, and legal plans
- Charitable giving program
Working Hours: Full-time, with flexible scheduling, including evenings, weekends, and holidays
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the real estate sector. Benefits are subject to change and may vary based on employment status and location.
📌 Applicant Insights
🔍 Company Context
Industry: Real Estate - Greystar is a leading global real estate company specializing in rental housing, logistics, and life sciences sectors.
Company Size: 10,001+ employees - Greystar is one of the largest operators of apartments in the United States, managing more than 1,000,000 units/beds globally.
Founded: 1993 - Greystar was founded by Bob Faith to provide world-class service in the rental residential real estate business.
Company Description:
- Greystar provides vertically integrated real estate services, including property management, investment management, development, and construction
- The company manages and operates more than $315 billion of real estate in 250 markets globally
- Greystar's mission is to provide beautiful living environments and innovative services that enhance the living experience for its residents
Company Specialties:
- Property Management Services
- Investment Management Services
- Development and Construction Services
Company Website: greystar.com
ASSUMPTION: Greystar's large size and global presence offer opportunities for career growth and development within the company.
📊 Role Analysis
Career Level: Mid-level - This role requires 2-5 years of experience and offers opportunities for growth and advancement within the company.
Reporting Structure: The Community Manager reports directly to the Property Manager or Regional Manager.
Work Arrangement: On-site - This role requires a physical presence at the property, with flexible scheduling to accommodate resident needs.
Growth Opportunities:
- Advancement to Property Manager or Regional Manager roles
- Transition to corporate or investment management roles
- Expansion of responsibilities and team management
ASSUMPTION: Greystar's large size and diverse service offerings provide numerous opportunities for career growth and development within the company.
🌍 Location & Work Environment
Office Type: On-site - This role requires a physical presence at the assigned property.
Office Location(s): City Office Houston, Houston, TX
Geographic Context:
- Houston is the fourth most populous city in the United States and has a diverse economy
- The city offers a range of cultural, entertainment, and recreational opportunities
- Houston has a humid subtropical climate, with mild winters and hot, humid summers
Work Schedule: Full-time, with flexible scheduling, including evenings, weekends, and holidays
ASSUMPTION: The on-site work arrangement and flexible scheduling requirements may impact work-life balance for some applicants.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening with the hiring manager
- On-site or virtual interview with the property management team
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Property management experience and skills
- Leadership and team management abilities
- Financial and operational reporting proficiency
- Customer service and communication skills
- Adaptability and problem-solving skills
Application Tips:
- Highlight relevant property management experience and achievements
- Tailor your resume and cover letter to emphasize skills and qualifications relevant to this role
- Prepare for behavioral and situational interview questions related to property management and team leadership
ATS Keywords: Property Management, Community Manager, Budgeting, Financial Reporting, Lease Enforcement, Marketing, Resident Satisfaction, Team Management, Vendor Management, Regulatory Compliance, Customer Service, Operational Goals, Market Analysis, Performance Management, Training, Communication
ASSUMPTION: Greystar's large size and global presence may result in a competitive application process for this role.
🛠️ Tools & Technologies
- Yardi or similar property management software
- Microsoft Office Suite
- Google Workspace (optional)
ASSUMPTION: Familiarity with property management software and Microsoft Office Suite is essential for this role.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Excellence
- Innovation
- Teamwork
- Respect
Work Style:
- Collaborative and team-oriented
- Results-driven and goal-oriented
- Adaptable and responsive to change
- Customer-focused and service-oriented
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment?
- Are you comfortable working independently and managing a team?
- Can you effectively balance multiple priorities and manage your time efficiently?
- Do you have strong communication and customer service skills?
- Are you comfortable working with numbers and financial data?
ASSUMPTION: Greystar's large size and diverse service offerings require employees to be adaptable, collaborative, and results-driven.
⚠️ Potential Challenges
- Managing a team and property operations may be challenging for candidates with limited experience in property management
- Working evenings, weekends, and holidays may impact work-life balance
- Addressing resident complaints and maintenance issues may require strong communication and conflict resolution skills
- Meeting budgeted financial and operational goals may be challenging in a competitive real estate market
ASSUMPTION: The potential challenges listed above may vary depending on the specific property and market conditions.
📈 Similar Roles Comparison
- Community Manager vs. Property Manager - Community Managers focus on day-to-day operations and resident satisfaction, while Property Managers oversee multiple properties and teams
- Real Estate vs. Hospitality - Both industries require strong customer service and management skills, but real estate focuses on long-term resident relationships and property maintenance
- Greystar vs. Competitors - Greystar's large size and global presence offer opportunities for career growth and development, but competitors may offer more specialized or niche-focused roles
ASSUMPTION: The similarities and differences between roles and companies may vary based on specific job requirements and market conditions.
📝 Sample Projects
- Developing and implementing a marketing strategy to increase property occupancy
- Conducting a comprehensive property inspection and addressing maintenance issues
- Managing a team to achieve budgeted financial and operational goals
- Negotiating vendor contracts and managing vendor relationships
- Implementing a resident retention program to improve tenant satisfaction and reduce turnover
ASSUMPTION: The sample projects listed above are representative of the types of tasks and responsibilities required for this role.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of managing this property?
- How does the company support the professional development and growth of its employees?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does the company measure the success of its Community Managers?
- What opportunities are there for career advancement within the company?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in and understanding of the role and company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant skills and qualifications for this role
- Prepare for behavioral and situational interview questions related to property management and team leadership
- Research Greystar and the real estate industry to demonstrate your knowledge and enthusiasm for the role
- Follow up with the hiring manager within one week of submitting your application to express your interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
