Community Manager

📌 Core Information

🔹 Job Title: Community Manager

🔹 Company: Towne Properties

🔹 Location: Dayton, OH

🔹 Job Type: On-site, Full-time

🔹 Category: Real Estate & Property Management

🔹 Date Posted: April 15, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Overseeing daily operations to create a positive living experience for residents
• Managing leasing activities and building relationships with residents
• Collaborating with maintenance and administrative teams to maintain property standards
• Monitoring budgets, financials, and occupancy to maximize property success
• Organizing community events to enhance resident engagement and enforce community policies

ASSUMPTION: This role requires a balance of customer service, management, and financial skills. It's ideal for candidates with experience in multifamily residential property management looking to grow their career in a supportive environment.

📋 Key Responsibilities

✅ Oversee daily operations to create a positive living experience for residents

✅ Manage leasing activities, including showing units and preparing lease agreements

✅ Build relationships with residents, resolving issues promptly and professionally

✅ Collaborate with maintenance and administrative teams to maintain property standards

✅ Monitor budgets, financials, and occupancy to maximize property success

✅ Organize community events to enhance resident engagement

✅ Enforce community policies, ensuring a safe and harmonious environment

ASSUMPTION: The role involves a mix of on-site management, customer interaction, and administrative tasks. Strong communication, organizational, and problem-solving skills are essential for success.

🎯 Required Qualifications

Education: High school diploma or equivalent (Associate's or Bachelor's degree in a related field preferred)

Experience: Over two years of experience in property management within the multifamily residential industry

Required Skills:

• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Strong interpersonal, customer service, and communication skills
• Highly organized and detail-oriented with the ability to multitask effectively
• Solid understanding of budgeting, financial reporting, and cost control
• Effective problem-solver with a proven ability to address challenges efficiently
• Skilled team leader with a collaborative and solutions-driven mindset
• Valid driver’s license, reliable vehicle, and auto-insurance

Preferred Skills:

• CAM® or CAPS® designation
• Experience working directly with property owners
• Yardi experience

ASSUMPTION: While the role requires specific experience and skills, candidates with transferable skills from related industries may also be considered.

💰 Compensation & Benefits

Salary Range: $58,000 to $65,000 per year

Benefits:

• 401(k) with company match
• Paid holidays, vacation days, sick leave, and personal time
• Medical/Dental/Vision options and Flexible Spending Accounts
• Ongoing paid training and growth opportunities through Towne University

Working Hours: Monday - Friday, 8:30am to 5:30pm (with on-call responsibilities as needed)

ASSUMPTION: The salary range is competitive for the industry and location. Benefits are comprehensive and include opportunities for professional development.

📌 Applicant Insights

🔍 Company Context

Industry: Real Estate & Property Management

Company Size: 501-1,000 employees (Large enough to offer growth opportunities but small enough for a personal touch)

Founded: 1961 (Over 60 years of experience in the industry)

Company Description:

• Towne Properties is an integrated real estate company committed to creating great places to live
• They manage over 350,000 residential units across Ohio, Indiana, Kentucky, and North Carolina
• Their mission is to be creative, personal, and philanthropic, being best in class in all they do

Company Specialties:

• Apartment Rentals
• COA & HOA Management
• Recreational Management
• Landscaping & Construction
• Property Management
• Property Development

Company Website: www.towneproperties.com

ASSUMPTION: Towne Properties is a well-established company with a strong reputation in the real estate industry. They offer a range of services and have a significant presence in multiple states.

📊 Role Analysis

Career Level: Mid-level (This role offers opportunities for growth into advanced roles such as Property Manager or Area Manager)

Reporting Structure: Reports directly to the Property Manager or Area Manager

Work Arrangement: On-site, with occasional remote work for administrative tasks

Growth Opportunities:

• Impressive performers have the chance to move into advanced roles such as Property Manager or Area Manager
• Ongoing paid training and development opportunities through Towne University

ASSUMPTION: This role offers clear career progression and professional development opportunities for the right candidate.

🌍 Location & Work Environment

Office Type: On-site, with a supportive and collaborative culture

Office Location(s): Rivers Edge- Dayton, OH

Geographic Context:

• Dayton, OH is located in the Miami Valley region of southwest Ohio
• The city offers a mix of urban and suburban living with a relatively low cost of living
• Dayton is home to several major industries, including healthcare, manufacturing, and defense

Work Schedule: Monday - Friday, 8:30am to 5:30pm (with on-call responsibilities as needed)

ASSUMPTION: The work environment is supportive and collaborative, with a focus on creating great places to live and work.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video screening
• In-person or virtual interview with the Property Manager or Area Manager
• Background and reference checks
• Job offer

Key Assessment Areas:

• Property management experience and skills
• Customer service and communication abilities
• Problem-solving and decision-making capabilities
• Cultural fit and alignment with company values

Application Tips:

• Highlight your relevant experience and achievements in property management
• Tailor your resume and cover letter to emphasize your skills and fit for this role
• Prepare examples of how you've handled challenging situations in previous roles
• Research Towne Properties and be ready to discuss why you're a good fit for their company culture

ATS Keywords: Property Management, Multifamily Residential, Customer Service, Communication Skills, Budgeting, Financial Reporting, Cost Control, Problem-Solving, Team Leadership, Microsoft Office, Yardi

ASSUMPTION: The application process is straightforward and focused on assessing the candidate's relevant skills and experience.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, Outlook)
• Yardi (preferred, but not required)

ASSUMPTION: While Yardi experience is preferred, candidates with experience in other property management software may also be considered.

👔 Cultural Fit Considerations

Company Values:

• Creative
• Personal
• Philanthropic
• Best in class

Work Style:

• Supportive and collaborative
• Focused on creating great places to live and work
• Committed to professional development and growth

Self-Assessment Questions:

• Do you align with Towne Properties' values of being creative, personal, and philanthropic?
• Are you comfortable working in a supportive and collaborative environment?
• Do you have a personal work style that fits well with Towne Properties' focus on creating great places to live and work?

ASSUMPTION: Candidates who align with Towne Properties' values and work style will be the best fit for this role.

⚠️ Potential Challenges

• Managing resident expectations and resolving issues promptly
• Balancing on-site management responsibilities with administrative tasks
• Adapting to the occasional on-call responsibilities
• Working in a fast-paced environment with multiple priorities

ASSUMPTION: While there are challenges associated with this role, the right candidate will find them rewarding and an opportunity for growth.

📈 Similar Roles Comparison

• Community Manager vs. Property Manager: Community Managers focus more on resident relations and day-to-day operations, while Property Managers have broader responsibilities, including financial management and team leadership
• Industry-specific context: The real estate and property management industry is competitive, with a focus on customer service, financial management, and team leadership
• Career path comparison: Community Managers can progress to Property Manager or Area Manager roles with experience and strong performance

ASSUMPTION: This role offers a clear career path for the right candidate, with opportunities for growth and professional development.

📝 Sample Projects

• Planning and executing a community event to enhance resident engagement
• Developing and implementing a marketing strategy to increase occupancy rates
• Collaborating with maintenance and administrative teams to improve property standards

ASSUMPTION: These sample projects are representative of the types of tasks and initiatives a Community Manager might undertake in this role.

❓ Key Questions to Ask During Interview

• What are the most challenging aspects of this role, and how can I best prepare for them?
• How does this role fit into the overall property management strategy for the community?
• What opportunities are there for professional development and growth within the company?
• How does the company support work-life balance for its employees?
• What are the key priorities for this role in the first 90 days?

ASSUMPTION: Asking thoughtful questions during the interview demonstrates your interest in the role and allows you to better understand the company and its culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare examples of how you've handled challenging situations in previous roles
• Research Towne Properties and be ready to discuss why you're a good fit for their company culture
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.