Community Manager

📌 Core Information

🔹 Job Title: Community Manager

🔹 Company: Findasense

🔹 Location: Santiago, Chile (Remote)

🔹 Job Type: Hybrid

🔹 Category: Marketing & Communications

🔹 Date Posted: April 4, 2025

🔹 Experience Level: Entry-level to 2 years

🔹 Remote Status: Remote (with occasional travel)

🚀 Job Overview

Key aspects of this role include:

• Proactive management of all digital communication channels
• Content creation and event coverage for various brands and clients
• Regular reporting on communication performance
• Collaboration with internal teams and clients
• Identifying and implementing new trends in social media

ASSUMPTION: This role requires a proactive, creative, and organized individual who can manage multiple channels and projects simultaneously.

📋 Key Responsibilities

✅ Coordinate and manage direct communication across all digital channels to maintain consumer and stakeholder satisfaction

✅ Create content for social media and cover events as needed

✅ Participate proactively in team meetings to inform about communication status and content creation

✅ Prepare quantitative and qualitative reports on communication performance

✅ Research and implement new trends in social media

✅ Engage daily with clients

ASSUMPTION: This role requires strong communication, organizational, and creative skills, as well as the ability to work independently and manage multiple projects.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Communications, or a related field

Experience: 0-2 years of experience in social media management or a related role

Required Skills:

• Proven experience in managing social media channels
• Strong content creation skills (photos, videos, interviews)
• Creativity and passion for digital content creation
• Fluency in Spanish
• Ability to work flexible hours, including evenings and weekends as needed
• Willingness to travel occasionally

Preferred Skills:

• Experience with social media analytics tools
• Knowledge of Adobe Creative Suite or similar tools
• Familiarity with customer relationship management (CRM) software

ASSUMPTION: While a degree in a related field is preferred, relevant experience and a strong portfolio may be considered in lieu of formal education.

💰 Compensation & Benefits

Salary Range: CLP 1,500,000 - 2,500,000 per year (based on experience and market rates for entry-level to mid-level community managers in Santiago)

Benefits:

• 23 days of vacation
• Birthday off
• Hybrid work environment
• Flexible hours
• Professional growth opportunities
• 40 hours of volunteer work per year

Working Hours: Full-time (40 hours per week), with flexible hours and occasional travel

ASSUMPTION: The salary range provided is an estimate based on market rates for similar roles in Santiago. Actual compensation may vary based on experience and performance.

📌 Applicant Insights

🔍 Company Context

Industry: Findasense is a global Brand Experience company specializing in consulting, agency, and technology integrator capabilities. They focus on creating personalized experiences and executing strategies through relevant content.

Company Size: Findasense has 201-500 employees globally, with offices in multiple countries, including Chile.

Founded: 2007

Company Description:

• Findasense believes in business as a positive force for change
• They offer consulting, solutions, and products to create a frictionless consumer journey across all channels
• Findasense has a deep and multidimensional knowledge of the consumer in more than 10 industries

Company Specialties:

• Omnichannel marketing
• Intelligence
• Customer experience
• SEO
• Multichannel customer care
• Digital transformation
• Display advertising
• Media planning and buying
• Mobile marketing
• Social media marketing
• Social CRM
• Social media monitoring
• Social media business
• SEM
• Digital transformation

Company Website: http://www.findasense.com

ASSUMPTION: Findasense's global presence and diverse industry experience provide opportunities for growth and exposure to various projects and clients.

📊 Role Analysis

Career Level: Entry-level to mid-level community manager

Reporting Structure: This role reports directly to the Marketing or Communications Manager

Work Arrangement: Hybrid (remote with occasional travel)

Growth Opportunities:

• Potential to work on diverse projects and clients
• Opportunity to grow within the marketing and communications department
• Possibility to take on more responsibilities and advance to a senior role

ASSUMPTION: This role offers opportunities for professional growth and development within the marketing and communications field.

🌍 Location & Work Environment

Office Type: Hybrid (remote with occasional travel)

Office Location(s): Santiago, Chile (with occasional travel)

Geographic Context:

• Santiago is the capital and largest city of Chile, with a population of over 6 million
• The city offers a mix of urban and natural environments, with numerous parks, museums, and cultural attractions
• Santiago has a Mediterranean climate, with mild winters and warm summers

Work Schedule: Full-time (40 hours per week), with flexible hours and occasional travel

ASSUMPTION: The hybrid work arrangement allows for a balance between remote work and in-person collaboration, while occasional travel may be required for event coverage.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video call interview with the HR department
• In-person or virtual interview with the hiring manager
• Final decision and offer

Key Assessment Areas:

• Communication and interpersonal skills
• Creativity and content creation abilities
• Organizational skills and time management
• Adaptability and willingness to learn
• Alignment with company values and culture

Application Tips:

• Highlight relevant experience and skills in your resume and cover letter
• Include examples of your content creation work and social media management experience
• Demonstrate your understanding of Findasense's company culture and values
• Prepare questions about the role, team, and company to ask during the interview

ATS Keywords: Social media management, content creation, event coverage, communication, marketing, customer experience, team collaboration, client interaction, trend research

ASSUMPTION: The interview process may vary depending on the specific needs of the hiring manager and the company's current hiring practices.

🛠️ Tools & Technologies

• Social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.)
• Content creation tools (Adobe Creative Suite, Canva, etc.)
• Social media analytics tools (Hootsuite, Sprout Social, etc.)
• Customer relationship management (CRM) software (Salesforce, HubSpot, etc.)

ASSUMPTION: The specific tools and technologies used may vary depending on the company's preferences and the client's requirements.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Collaboration
• Transparency
• Customer-centricity

Work Style:

• Proactive and self-motivated
• Creative and adaptable
• Strong communication and interpersonal skills
• Ability to work independently and in a team environment

Self-Assessment Questions:

• Do you align with Findasense's company values, particularly innovation and collaboration?
• Are you comfortable working flexible hours, including evenings and weekends as needed?
• Do you have strong communication and interpersonal skills, and can you work effectively in a team environment?

ASSUMPTION: Cultural fit is essential for success in this role, as it requires strong communication, collaboration, and adaptability.

⚠️ Potential Challenges

• Managing multiple projects and clients simultaneously
• Keeping up with the fast-paced nature of social media and digital trends
• Occasional travel and flexible hours may be required
• Working in a hybrid environment may present unique challenges and require strong communication and organization skills

ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a proactive approach to problem-solving.

📈 Similar Roles Comparison

• Community Manager vs. Social Media Manager: Both roles focus on managing social media channels, but the Community Manager role may have a broader scope, including event coverage and client interaction
• Industry-specific context: Findasense works with clients across various industries, offering opportunities to gain experience in different sectors
• Career path comparison: This role can lead to advancement within the marketing and communications department, potentially to a senior or management position

ASSUMPTION: This role offers a unique blend of responsibilities and opportunities for growth within the marketing and communications field.

📝 Sample Projects

• Managing social media channels for a major client's product launch
• Creating and executing a content strategy for a brand's social media presence
• Covering an event and creating engaging content for multiple social media platforms

ASSUMPTION: These sample projects demonstrate the range of responsibilities and the need for strong communication, creativity, and organizational skills in this role.

❓ Key Questions to Ask During Interview

• What are the most pressing challenges facing the team currently, and how can this role help address them?
• How does this role fit into the overall marketing and communications strategy for the company?
• What opportunities are there for professional growth and development within the department?
• How does the company support work-life balance for employees in this role?
• What is the company's approach to integrating new trends and technologies in social media management?

ASSUMPTION: Asking thoughtful questions demonstrates your interest in the role and provides valuable insights into the company's culture and priorities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills
• Prepare examples of your content creation work and social media management experience
• Follow up with the hiring manager one week after submitting your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.